Meyer House Care Centre

28 Meyer Road, Erith DA8 3SJ

Meyer House Care Centre, in Erith, specialises in both nursing and residential care. Recently refurbished, the purpose-built two-storey Home has 28 bedrooms which all have en-suite facilities.

Lounges and communal areas are pleasantly furnished with plenty of natural light and quiet areas for rest and reading. Other amenities include a TV lounge, an activity room, and a conservatory which leads out to a peaceful courtyard garden.

Alongside effective and person-centred care, the Meyer House care team understand the values of an active lifestyle and provide a varied and tailored programme of activities to suit each resident's needs.

All staff members receive regular in-house training, ensuring they are up to date with their professional development. Training is also provided by NHS professionals, who are experts in their specialised areas, such as palliative care.

Group: Nellsar Care Homes

Person in charge: Gillian Ann Redsell (Manager)

Local Authority / Social Services: London Borough of Bexley Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 34

Rooms with ensuite WC: 34

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Visiting:

The home maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see loved ones at any time. Families are always welcome to join relatives for afternoon tea or lunch.

Latest Care Quality Commission* Report on Meyer House Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Meyer House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Meyer House Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.606 for Meyer House Care Centre is calculated as follows: ( (100 Excellents x 5) + (49 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 155 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Meyer House Care Centre is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 8 Reviews ÷ 6.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Meyer House Care Centre has a Review Score of 9.6 (9.606) from 13 Reviews


Average Ratings

  • Excellent
    10
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Meyer House Care Centre?

  • Extremely LIKELY
    12
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Meyer House Care Centre

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    3
  • Sister of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

My Dad moved into Meyer House in March 2017 after a serious illness and stay in hospital where we were told he probably wouldn't survive. I'm a Care Home Manager myself so naturally my Mum asked me to help find a Nursing Home. My Dad had 2 bad experiences of respite care in other homes, so Mum was quit worried about him going somewhere permanently.
I found Meyer House on this website and made an appointment to visit. My first impression of the home was staff very friendly and engaging when we walked through the door, it was a little as the Manager put it "shabby chic" but had a very homely feel. Sadly, my Dad passed away 2 weeks ago, not bad considering the hospital told us he wouldn't survive. My Mum visited him most days and has been very happy with the care and attention the staff and management have provided, she has such praise for the carers. I know the difficulties faced by care homes these days, I just wanted to thank those at Meyer House for taking such good care of our Dad.

How likely would you be to recommend Meyer House Care Centre? Extremely Likely

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Average Rating:   4.7 out of 5

My uncle was taken to London to see Christmas lights, something he has not done in years! He is taken out quite regularly from the home, and seen more, and done more than he would have before being there. The staff and manager are all lovely, caring people who put the residents first every day. My uncle is very happy and contented there. We were invited to their Christmas party and what a fantastic atmosphere, Elvis was there (tribute act), residents come alive with the music.

How likely would you be to recommend Meyer House Care Centre? Extremely Likely

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Average Rating:   4.8 out of 5

Dad moved into Meyer House in spring 2017. He was made welcome and has settled in well. As a family, this was the toughest decision we all had to make but our fears, concerns and guilt have been massively assuaged by the most fantastic support for him and us all from the staff team there. All of the team have made us all feel at home, nothing is too much trouble and their love and care for dad has been excellent. I cannot recommend or rate them highly enough.

How likely would you be to recommend Meyer House Care Centre? Extremely Likely

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Average Rating:   5 out of 5

I am very happy with the care that my mother receives at Meyer House. She is always clean and comfortable. The care staff are excellent with all the residents. Treating them with dignity and respect, ensuring they are as comfortable as possible at all times.

How likely would you be to recommend Meyer House Care Centre? Extremely Likely

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Average Rating:   4.5 out of 5

Very positive experience. Staff are caring and efficient. The home has a lovely atmosphere. Very clean and bright.

How likely would you be to recommend Meyer House Care Centre? Extremely Likely

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Average Rating:   5 out of 5

My brother has been at Meyer House for 6 months and he has loved every minute of living here. The staff are very friendly and helpful. He looks so much better in his appearance and so much happier in himself than he has been for a few years, this is due to the care and meals he is eating.

How likely would you be to recommend Meyer House Care Centre? Extremely Likely

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Average Rating:   5 out of 5

Mum is settled and well attended. She is not too communicative but seems to have a good relationship with the team. Over the last 18 months, she has steadily withdrawn into herself but was formerly very happy.

How likely would you be to recommend Meyer House Care Centre? Likely

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Average Rating:   4.1 out of 5

When my mother had to go into a nursing home we, as a family, were very concerned as to which home to choose. We had heard very good reports on Meyer House so we made an appointment to visit. We were impressed from the moment they opened the door. The staff are all very kind, helpful and nothing is too much trouble. Our mother never wanted to move from her house, let alone go into a nursing home, but she is really happy at Meyer House and wouldn't want to be anywhere else.

How likely would you be to recommend Meyer House Care Centre? Extremely Likely

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Average Rating:   4.8 out of 5

I have found all the staff to be very caring to my mother. They treat her with dignity and are supportive. Rooms are clean and the food and drink are very good. Facilities are good and clean. There are activities on a regular basis.

How likely would you be to recommend Meyer House Care Centre? Extremely Likely

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Average Rating:   4.5 out of 5

Very well run home. Anything you ask is dealt with.

How likely would you be to recommend Meyer House Care Centre? Extremely Likely

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Average Rating:   4 out of 5

It was such a difficult time in our lives and a massive decision to select the right care home for our father. The moment we walked into Meyer House it had a very welcoming feel about it. Dad has settled in really well and this is down to the time and dedication of all staff involved.

How likely would you be to recommend Meyer House Care Centre? Extremely Likely

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Average Rating:   4.9 out of 5

I visit a resident that's not related. My mother used to be there until she passed away. Got to know several of the residents and enjoyed going there. The staff are very friendly so now I visit a gentleman whom I got to know when my mother was in there as he doesn't have any visitors I go there once a week so see him.

How likely would you be to recommend Meyer House Care Centre? Extremely Likely

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Average Rating:   4.7 out of 5

My Mum was cared for in Meyer House, Erith from March 2015 until she sadly passed away in September 2015. I found the home to be clean and there were plenty of activities for the residents should they wish to participate. There was always a calming atmosphere within the home and there was a variance of ages within the staff members which the residents seem to like. A few of the staff who work there understand the predicament that family members find themselves in when having to choose to place an elderly family member into care as they have been there themselves. Some of them chose to work at Meyer House having visited their family member who was already a resident. On the night my mum passed away I was grateful for the care and support that was shown to me and thankful that I had the carers to turn to for support - to be honest I don't think I could have been there without them. They know who they are.

How likely would you be to recommend Meyer House Care Centre? Extremely Likely

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Average Rating:   4 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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