Meyer House Care Centre

28 Meyer Road, Erith DA8 3SJ
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9.6 63 Reviews
  • Meyer House Care Centre, Erith
Situated in the busy town of Erith in Kent, Meyer House is near to local countryside but close to the hustle and bustle of London. With a dedicated and highly trained team of nurses and carers, the purpose-built two-storey Home specialises in tailored nursing and residential care.

Meyer House cares for up to 30 residents, with single-room accommodation, each with ensuite facilities. The communal lounges and dining areas are pleasantly furnished with plenty of natural light and their conservatory leads out to a peaceful courtyard garden with raised flower beds.

Within the small friendly Home, social and leisure activities are designed to suit each person’s hobbies and interests, on an individual and group basis. These include live music and entertainment, musical theatre, quizzes, arts and crafts and pet therapy. Residents are encouraged to remain active and pursue hobbies and interests, both old and new.

One of the first care providers to champion the importance of nutrition for older people, Nellsar employ a Head of Nutrition and Wellness for their Homes. Meyer House acknowledges that nutrition and hydration are an integral part of good health and well-being, delivering well-balanced, nutritious meals and snacks to residents every day.

Meyer House also benefits from a Well-Being Team of fully-qualified holistic therapists who use nurturing touch, essential oils and complementary therapies and relaxing treatments to improve residents’ quality of life and sense of well-being.

Employing the Care Vision® digital care management system ensures that the Home’s entire care service delivery, recording and reporting systems are optimised and centred around the residents and their personalised care.

Care Provided by Meyer House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1750 – £1750
  • Self-Funded Residential Dementia Care: £1800 – £1800
  • Self-Funded Nursing Care: £1850 – £1850
  • RESPITE Self-Funded Residential Care: £1925 – £1925
  • RESPITE Self-Funded Residential Dementia Care: £1980 – £1980
  • RESPITE Self-Funded Nursing Care: £2035 – £2035

Weekly fees excluding personal expenditure such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc. NHS-Funded Nursing Care (FNC) is additional to fees shown.

These prices are only a guideline, please contact Meyer House Care Centre to find out the exact price for your requirements.

Contact Meyer House Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Meyer House Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Libby Mathew (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (28)

Visiting

  • The home maintain an open-hours visiting policy, which means relatives and friends welcome to drop by and see loved ones at any time. Families always welcome to join relatives for afternoon tea or lunch if booked in advance.

Parking

  • The home have a car park to the front of the building.

9.6

Meyer House Care Centre has a Review Score of 9.6 (9.608) out of 10, based on 19 reviews in the last 2 years.
Over all time Meyer House Care Centre has 63 reviews.

Overall Experience
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Reviewer Connection to Meyer House Care Centre
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Total of 63, showing 1-20
Review from Rob B (Son of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just spent two weeks at Meyer Care home for respite care, both her and I would like to thank all the staff that cared and looked after her during her stay. My mum rated the staff and the food very highly during her stay.
During my daily visits to the home, I was always welcomed as I arrived
by the receptionist and had interaction with all the staff from the cleaner to the manager and can think of no negatives. All engaged in conversation and appeared content working there.
Reply from Torie Sabbarton, Operations Manager at Meyer House Care Centre
Glad to hear you and your Mum had a positive experience at Meyer House! Thank you for your lovely feedback and we hope to see you both again if the need arises.
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Review from S C (Daughter of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been very well cared for by the staff in this home. It's lovely and clean and her laundry is spotless. She has plenty of choice with her food and if there is nothing on the menu she fancy's she can choose something else. There are fun activities with friendly staff on hand and sometimes trips
out. Mum has been supported during her stay as well as us, her family.
Reply from Torie Sabbarton, Operations Manager at Meyer House Care Centre
Meyer House is a home from home and we appreciate your feedback of the care and cleanliness of our home. There is nothing better than spotless laundry and our teams work hard to ensure great…read more
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Review from Maria L (Friend of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our friend of 50 years was resident at Meyer House for 3 and a half years, bedridden all that time and cared for with love and dignity. During all our visits always fresh and clean and looking content with a rewarding smile. We think it's testimony she survived so long to the wonderful care of the staff.
Dedication money can't buy.
Reply from Torie Sabbarton, Operations Manager at Meyer House Care Centre
Thank you for taking the time to leave this review, especially at this time of loss. I will share this review with the care team who I know will grateful for the recognition of their care and…read more
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Review from C M (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall Dad is happy at this home but as he has Dementia the staff could benefit from additional specialist training for when he and other residents are having a bad day.
Illness is always dealt with promptly and professionally which is comforting and they do know his little ways. To
Reply from Torie Sabbarton, Operations Manager at Meyer House Care Centre
Thank you for your review and I completely agree with you, training is so very important for our teams and we have a continuous training plan to help support the knowledge and practice of caring for…read more
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Review from S M (Daughter of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in very well. She likes the staff, including the cleaners. Everyone says hello or waves to her as they pass, and she responds with a smile or a wave back. I personally cannot fault anything, and mum seems very happy in herself.
Reply from Torie Sabbarton, Operations Manager at Meyer House Care Centre
So pleased to hear your Mum has settled in so well and lovely to know that the smiles and waves are so well received. Thank you for such a positive review which I know the staff will be pleased to…read more
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Review from Paul P (Friend of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is in good condition and the staff are friendly, they seem to be attentive and are always about. They set out daily events, which most take an interest. Bingo, singing and special events (entertainers) the food is ok and seems to be what is wanted. It would be good to see a more varied menu,
with residents being encouraged to try different things. Residents teeth condition should be taken into account.
Reply from Torie Sabbarton, Operations Manager at Meyer House Care Centre
Thank you for taking the time to review our service and for your views of the staff team. I will share your comments of food and catering with our Head Chef, who has not been with us that long, but is…read more
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Review from Helen B (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From our initial enquiry to my dad coming to stay here everyone has been so helpful, friendly and supportive to my dad and to his family and friends. Dad is being very well cared for and everyone is very attentive to his needs. Thank you so much.
Reply from Torie Sabbarton, Operations Manager at Meyer House Care Centre
I am pleased to hear you, your Dad and family, are having such a positive experience in our home. Thank you for taking time to leave us a review, these are important in helping us shape and improve…read more
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Review from Emma B (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was transferred to Meyer House after a period in hospital. The entire team have been brilliant, looking after Mum and importantly supporting my Dad, who had been trying to cope at home for far too long.
Reply from Torie Sabbarton, Operations Manager at Meyer House Care Centre
Thanks for your review and I am pleased to hear both your Mum and Dad are being supported. I have to agree the team at Meyer House are brilliant and I know they will appreciate your feedback.
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Review from Christina D (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father needed urgent respite and the home was extremely helpful. Within days my father was settled in a lovely room with all the care he needed. The staff are amazing, the food delicious and the home is so clean. My father really enjoyed his stay.
Reply from Alison Ruddock, Operations & Compliance Manager at Meyer House Care Centre
Thank you so much for such positive feedback. We are delighted to have helped you and your father and we welcome the opportunity to do so again in the future should the need arise.Kind regards
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Review from B F (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has lived at Meyer for almost 3 and ½ years. During that time her Care has been exceptional. The last few weeks of her life was hard for us as a family. However every member of staff were so incredibly kind. They not only looked after mum brilliantly and kept her comfortable, they looked after Us.
There are too many to name but a Special Shout out to two staff memebrs who were amazing!
Reply from Alison Ruddock, Operations & Compliance Manager at Meyer House Care Centre
What a wonderful review and more importantly what wonderful feedback to know that we supported you and your dear mum in her last few years in the way that you all would want. It is so helpful and…read more
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Review from S C (Daughter of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to say a huge big thank you to all the staff at Meyers Care home, who looked after my terminally ill mum. Although mum was only there a short time before she passed, she was looked after so well. Everyone was friendly and couldn't do enough to make mum comfortable, her time there was a real pleasant
one. Mum loved the choice of food, and the happy atmosphere the staff created.
Thank you to all the amazing staff who work there. We are very grateful to you all.
Reply from Alison Ruddock, Operations & Compliance Manager at Meyer House Care Centre
Thank you so much for taking the time to give such excellent feedback. We appreciate you entrusting your mum to Meyer House and I am so delighted that she found comfort in the last chapter of her…read more
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Review from S L (Son of Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to thank all of the wonderful staff at Meyer House for their love, care and support to my mother/grandma in her final few weeks and days.
We are eternally grateful for the dignity and love given to her during her end-of-life stay, and we know she was looked after, kept pain-free, included
in the activities when she felt able, and ultimately loved by all the staff.
Thank you all so much.
Reply from Silvia Barret, Operations & Compliance Manager at Meyer House Care Centre
Thank you so much for sharing your positive experience at Meyer House. Gives me peace of mind to know that the team from Meyer House did everything they could to care for your mum, treating her with…read more
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Review from Michael S (Son of Resident) published on 19 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was brought from hospital to Meyer house on 18.6.24 for end-of-life care. When I visited that day, I was very impressed with the cleanliness and professionalism of the staff. My mum's room was bright and airy. I was kept up to date about my mum's condition. Unfortunately due to my mum being
unable to drink or eat, she passed away three days later on 21.6.2024. I was informed immediately about Mum's passing. Many thanks to all the staff who were involved in the care of my mum.
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Review from Sue J (Daughter of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely happy with all aspects of Meyer House. The care is the highest standard and it is a happy and friendly place. My mum is very happy.
Reply from Alison Ruddock, Operations & Compliance Manager at Meyer House Care Centre
Thank you so much for such a wonderful feedback review. I am so pleased we are providing the service that your mum deserves. If you could suggest how we could improve the rooms we would be very…read more
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Review from R M (Son of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly staff, nice people, excellent service, I'm very happy with their care, very recommended my mum is comfortable and eating more and drinking more, which is a relief but her ankle is a concern with the blisters but I did see the nurse for certain cream to use but other than that everything is
excellent.
Reply from Alison Ruddock, Operations & Compliance Manager at Meyer House Care Centre
I am delighted that you feel able to give such positive feedback of the service your mum is receiving and that your medical concerns have been discussed with the nurses for onward review and…read more
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Review from K C (Daughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad is happy and well looked after however some of the staff are a bit 'out of tune' to the fact that we are visiting. For example, when he is taken upstairs to the toilet he is often gone for a very long time also on several occasions he has been brought back down and taken to the dining room but the
staff member has failed to tell us he is back from the loo and we are left sitting waiting. This encroaches on our precious visiting time. The kitchen staff are very good and know what Dad likes to eat and on my most recent visit, one of the staff was really good and very attentive helping Dad to eat. Thank you Meyer House for taking good care of my Dad.
Reply from Alison Ruddock, Operations & Compliance Manager at Meyer House Care Centre
Thank you for your feedback and I note your frustrations when your visiting time is reduced through what would appear to be a lack of communication. We will ensure this will be addressed with the team…read more
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Review from J M (Daughter of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
We are satisfied with Dad's overall care. However, sometimes Dad has to wait a long time to be taken to the toilet which is quite distressing for him. We have also found nostalgic ornaments and photo frames have been broken and placed in a drawer. The breakages have never been reported by the staff.
We have raised this with the deputy manager by email but to date, we haven't received a response. It's upsetting that Dad's treasured possessions are not shown due respect. However, the staff are lovely, especially the entertainment staff and a number of the long-term care staff are exceptional. Dad always enjoys the food.
Reply from Alison Ruddock, Operations & Compliance Manager at Meyer House Care Centre
Many thanks for your feedback. I have investigated your concerns alongside another family member's similar feedback and I can only apologise for the upset this has caused. An urgent staff meeting was…read more
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Review from Reginald C (Son-in-law of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
My father-in-law's room is bad. His chair was very dirty stains with stale food. Things broken or missing. Waits a long time to be taken to the toilet, found him in bed when he should be up.
Reply from Alison Ruddock, Operations & Compliance Manager at Meyer House Care Centre
Thank you for your feedback. I have investigated the circumstances that you raised and I am aware that the manager has contacted the family and responded in writing explaining the steps she has taken…read more
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Review from Linda H (Daughter-in-law of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express more how impressed I am with the care and respect you have shown my mother-in-law. She is so happy at your care centre. I have found the place to be clean and welcoming. The staff couldn't be kinder and friendlier. Ten out of ten.
Reply from Alison Ruddock, Operations & Compliance Manager at Meyer House Care Centre
Hi, Thank you very much for letting us know how you feel about the service we are delivering and I am delighted that your mother-in-law is so happy and that you are pleased with the choices made by…read more
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Review from O M (Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care.
Reply from Alison Ruddock, Operations & Compliance Manager at Meyer House Care Centre
Many thanks for taking the time to give us feedback because it helps us focus our efforts on improving our service. Suggestions of how we could improve the Food/drink, Activities and Facilities would…read more
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Current Review Score: 9.6 (9.608)

Overview of Review Score

The Review Score of 9.6 (9.608) out of 10 for Meyer House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.608 for Meyer House Care Centre is calculated as follows: ( (153 Excellents x 5) + (55 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 222 Ratings = 4.608
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Meyer House Care Centre is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

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Meet the Team (3)

Libby

Libby Mathew

Job Title: Registered Manager Joined: 2019

"I started working at Meyer House in September 2019 when I was appointed as a Deputy Manager, and was proudly promoted to Home Manager in September 2021. Having started as a Student Nurse, I have been working in the Adult Care industry for over 11 years and I've developed and grown professionally throughout that time.


As a leading care provider, I have found Nellsar that takes the professional growth and development of every member of their staff very seriously. Since I joined Nellsar, I have had the opportunity to undertake many professional and learning developments required for my clinical development, including NVQ Level 5, ACAS Conducting Investigations, Skills For Care (Well Led Course), Practice Assessor’s Course, Pressure Ulcer training, Grey Matter training and Clinical Skills for Care.


Being a Nurse, I am able to know my residents well and cater to their needs, which brings me immense joy. When I am able to bring a ray of hope, or a smile to my residents and their families' faces, that’s the reward for me. Being a Nurse in India, we don’t get as many opportunities for learning and development, or as much support. Here, at Meyer House, I have been able to see and experience a variety of career opportunities and progression; I have been able to grow in my Career and explore different job roles.


When I first joined, most of our notes and documentation was paper based and slowly we have transitioned over to the digital care planning tool, Nourish. This means we have been able to cater to the different nursing needs of our residents in a more efficient way. We always strive to provide the best care and support for our residents and their families, inviting their input and including other Team members.


I have an excellent team at Meyer House whose prime focus is always our residents, who are the heart of our Home. My Senior Management team is very supportive and approachable. When I took over as Manager, I was overwhelmed by the care and support extended to me – everyone made me feel at ease and were always ready to guide me.


The best part about working with and leading a Care Home team is knowing that I am able to make a difference to a person's life and I am one of the reasons my residents are smiling. We at Meyer House are a big happy family, who always stand up for each other and offer the support we need."

Jibila

Jibila Babu

Job Title: Registered Nurse Joined: 2021

"My name is Jibila Babu and I've been working as a Registered Nurse at Meyer House since May 2021. I have received continuous training since I joined the Home, including Grey Matter training, Fire and Safety training, MUST, Wound Care and other basic clinical skills training.


Working at Meyer House is really a pleasure, with supportive colleagues and care staff. One of the most positive changes I've witnessed in recent times is the adoption of the digital care planning tool – Nourish. Moving everything online not only saves paper and time, it means our care services and notes for our residents are more integrated.


The whole team, including the manager, is very supportive and always approachable. They have provided a tension-free, comfortable working environment and I love being part of such a leading Care Home team. I feel positively motivated and look forward to my future career at Meyer House."

Amy

Amy Glover

Job Title: Senior Team Leader Joined: 2014

“What I most enjoy about my job is seeing the residents happy and content. I love making a difference to their lives and it's wonderful to see them enjoying entertainment and interacting with other residents. I go home at the end of the day knowing I have made a difference and had an impact on others. The best thing about working as part of a team here at Meyer House is that you have always got someone to ask for advice and support you in what you are unsure about.


I joined Meyer House in 2014 and my current role is Senior Team Leader. Previously, I have worked as Team Leader, Medication Handout, Hairdresser, and I have helped out in the Laundry and the Kitchen at times too. I have seen many positive changes throughout my time here including the use of Nourish – an online care planning technology – which has made a big difference to the way we work.


I feel proud of my professional achievements. I achieved my NVQ Level 2 and 3, and love learning new things every day while working. I am currently waiting to start my NVQ Level 5 and I am really looking forward to doing it and learning new things.


In addition to my NVQs, I have completed all the mandatory training plus Health and Safety, Fire Awareness and Fire Marshal, COVID-19, Safe Guarding, Mental Health, GDPR, Palliative Care and End Of Life, and Bereavement. I look forward to more training for myself and my team in the future, including Train the Trainer; knowledge is the key to empowering staff to progress in their development.


Our team is very supportive and always willing to listen and help when they can – willing to listen to any concerns we may have and help as much as they can. Our Manager has always had an open door policy and will always meet your needs and concerns as much as she can. Together, we are putting the care back into caring; we work as part of a family as well as a team."

Frequently Asked Questions about Meyer House Care Centre

What types of Care is Meyer House Care Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Meyer House Care Centre have?

There are 30 Single Rooms.

What are the Facilities & Services at Meyer House Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Meyer House Care Centre to the centre of Erith?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Meyer House Care Centre to verify any information. View our terms and conditions. Meyer House Care Centre has an Enhanced Service - more info.