We would like to thank all of the wonderful staff at Meyer House for their love, care and support
S L (Son of Resident)
We are extremely happy with all aspects of Meyer House. The care is the highest standard
Sue J (Daughter of Resident)
Friendly staff, nice people, excellent service, I'm very happy with their care, very recommended
R M (Son of Resident)
Weekly fees excluding personal expenditure such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc. NHS-Funded Nursing Care (FNC) is additional to fees shown.
These prices are only a guideline, please contact Meyer House Care Centre to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
The home maintain an open-hours visiting policy, which means relatives and friends welcome to drop by and see loved ones at any time. Families always welcome to join relatives for afternoon tea or lunch if booked in advance.
The home have a car park to the front of the building.
Meyer House Care Centre has a Review Score of 9.6 (9.638) out of 10, based on 21 reviews in the last 2 years.
Over all time Meyer House Care Centre has 62 reviews.
5.0 out of 5
Meyer House is a home from home and we appreciate your feedback of the care and cleanliness of our home. There is nothing better than spotless laundry and our teams work hard to ensure great standards. So pleased that you are happy with the home, the food and the friendliness. Thank you for taking the time to leave this review of your positive experiences, we will share with the team.
5.0 out of 5
Thank you for taking the time to leave this review, especially at this time of loss. I will share this review with the care team who I know will grateful for the recognition of their care and kindness.
4.0 out of 5
Thank you for your review and I completely agree with you, training is so very important for our teams and we have a continuous training plan to help support the knowledge and practice of caring for all people including those living with a Dementia. Getting to know people is vital and understanding individuals in our care and what may help distract and alleviate negativity is very important. We will review the training provided to ensure this continues to provide our staff understanding and work with the team to deal with any gaps in knowledge and practice. Thank you for your feedback which helps us to review and ensure our service remains positive and effective.
5.0 out of 5
So pleased to hear your Mum has settled in so well and lovely to know that the smiles and waves are so well received. Thank you for such a positive review which I know the staff will be pleased to read.
4.0 out of 5
Thank you for taking the time to review our service and for your views of the staff team. I will share your comments of food and catering with our Head Chef, who has not been with us that long, but is very keen to create menu's and dishes that include all tastes and nutrition requirements and I know is talking to people in our care already. Good oral health is crucial to peoples health and well-being, and we will review this element of our care to ensure we are doing all we can, thank you for feeding back to us.
5.0 out of 5
I am pleased to hear you, your Dad and family, are having such a positive experience in our home. Thank you for taking time to leave us a review, these are important in helping us shape and improve our service, and for the team to hear feedback from all people who use, visit and work within our home.
5.0 out of 5
Thanks for your review and I am pleased to hear both your Mum and Dad are being supported. I have to agree the team at Meyer House are brilliant and I know they will appreciate your feedback.
5.0 out of 5
Thank you so much for such positive feedback. We are delighted to have helped you and your father and we welcome the opportunity to do so again in the future should the need arise.Kind regards
5.0 out of 5
What a wonderful review and more importantly what wonderful feedback to know that we supported you and your dear mum in her last few years in the way that you all would want. It is so helpful and rewarding to be able to share this feedback with the dedicated staff and give those starting their search for care such an unbiased view of Meyer House.Many thanks for taking the time and it was a privilidge to care for your mum and family.Best wishes to you all.
5.0 out of 5
Thank you so much for taking the time to give such excellent feedback. We appreciate you entrusting your mum to Meyer House and I am so delighted that she found comfort in the last chapter of her life. It was a privilege to care for her and I will pass on your review to the staff and thank them for making such a difference.
5.0 out of 5
Thank you so much for sharing your positive experience at Meyer House. Gives me peace of mind to know that the team from Meyer House did everything they could to care for your mum, treating her with dignity and love the way she deserved it. We are very sorry for your loss, and we will always remember her beautiful soul.
5.0 out of 5
5.0 out of 5
Thank you so much for such a wonderful feedback review. I am so pleased we are providing the service that your mum deserves. If you could suggest how we could improve the rooms we would be very grateful. Kind regards.
5.0 out of 5
I am delighted that you feel able to give such positive feedback of the service your mum is receiving and that your medical concerns have been discussed with the nurses for onward review and attention. Do not hesitate in asking for more information regarding her skin management if you need to ensure you are aware of the care plan in place. Kind regards.
4.0 out of 5
Thank you for your feedback and I note your frustrations when your visiting time is reduced through what would appear to be a lack of communication. We will ensure this will be addressed with the team promptly. Kind regards Alison
3.0 out of 5
Many thanks for your feedback. I have investigated your concerns alongside another family member's similar feedback and I can only apologise for the upset this has caused. An urgent staff meeting was held to share the feedback and plan improvements with special emphasis on how to manage the resident's property. I am unable to discuss personal, confidential discussion points over this platform but would welcome the opportunity to meet with you to discuss your father's care in more detail where we can build his care plan and meet his and your expectations. I appreciate your positive comments relating to the care, recreation and catering staff who I agree do a sterling role. Please contact me via email if you are agreeable to a meeting and I will respond as soon as received. Kind regards, Alison
1.0 out of 5
Thank you for your feedback. I have investigated the circumstances that you raised and I am aware that the manager has contacted the family and responded in writing explaining the steps she has taken to address your concerns. This is far from the usual feedback we get and I would welcome the opportunity to meet with you and your family to plan a way forward in an effort to meet your expectations and improve your experience. I have visited the home since your comments to see how we can improve and I am pleased to say the standards I saw were positive and areas that could be improved were addressed immediately. A staff meeting was called and clear guidelines of how to manage resident's property were included amongst other discussion points. I sincerely apologise that broken items were not brought to your prompt attention and regret that this has caused you distress. Please contact me on my email below if you are available to meet up and discuss any further. Yours sincerely Alison
5.0 out of 5
Hi, Thank you very much for letting us know how you feel about the service we are delivering and I am delighted that your mother-in-law is so happy and that you are pleased with the choices made by joining us at Meyer House. We look forward to providing ongoing excellent care.
Take care.
5.0 out of 5
Many thanks for taking the time to give us feedback because it helps us focus our efforts on improving our service. Suggestions of how we could improve the Food/drink, Activities and Facilities would be greatly appreciated. I will ensure the staff are made aware of the positive feedback.
Kind regards.
5.0 out of 5
What an amazing feedback review; thank you so much for taking the time to submit your opinion. These reviews are so helpful for potential residents looking for a care home and for great feedback to the staff to tell them how much their efforts are appreciated.
Kind regards and many thanks.
The Review Score of 9.6 (9.638) out of 10 for Meyer House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
"I started working at Meyer House in September 2019 when I was appointed as a Deputy Manager, and was proudly promoted to Home Manager in September 2021. Having started as a Student Nurse, I have been working in the Adult Care industry for over 11 years and I've developed and grown professionally throughout that time.
As a leading care provider, I have found Nellsar that takes the professional growth and development of every member of their staff very seriously. Since I joined Nellsar, I have had the opportunity to undertake many professional and learning developments required for my clinical development, including NVQ Level 5, ACAS Conducting Investigations, Skills For Care (Well Led Course), Practice Assessor’s Course, Pressure Ulcer training, Grey Matter training and Clinical Skills for Care.
Being a Nurse, I am able to know my residents well and cater to their needs, which brings me immense joy. When I am able to bring a ray of hope, or a smile to my residents and their families' faces, that’s the reward for me. Being a Nurse in India, we don’t get as many opportunities for learning and development, or as much support. Here, at Meyer House, I have been able to see and experience a variety of career opportunities and progression; I have been able to grow in my Career and explore different job roles.
When I first joined, most of our notes and documentation was paper based and slowly we have transitioned over to the digital care planning tool, Nourish. This means we have been able to cater to the different nursing needs of our residents in a more efficient way. We always strive to provide the best care and support for our residents and their families, inviting their input and including other Team members.
I have an excellent team at Meyer House whose prime focus is always our residents, who are the heart of our Home. My Senior Management team is very supportive and approachable. When I took over as Manager, I was overwhelmed by the care and support extended to me – everyone made me feel at ease and were always ready to guide me.
The best part about working with and leading a Care Home team is knowing that I am able to make a difference to a person's life and I am one of the reasons my residents are smiling. We at Meyer House are a big happy family, who always stand up for each other and offer the support we need."
"My name is Jibila Babu and I've been working as a Registered Nurse at Meyer House since May 2021. I have received continuous training since I joined the Home, including Grey Matter training, Fire and Safety training, MUST, Wound Care and other basic clinical skills training.
Working at Meyer House is really a pleasure, with supportive colleagues and care staff. One of the most positive changes I've witnessed in recent times is the adoption of the digital care planning tool – Nourish. Moving everything online not only saves paper and time, it means our care services and notes for our residents are more integrated.
The whole team, including the manager, is very supportive and always approachable. They have provided a tension-free, comfortable working environment and I love being part of such a leading Care Home team. I feel positively motivated and look forward to my future career at Meyer House."
“What I most enjoy about my job is seeing the residents happy and content. I love making a difference to their lives and it's wonderful to see them enjoying entertainment and interacting with other residents. I go home at the end of the day knowing I have made a difference and had an impact on others. The best thing about working as part of a team here at Meyer House is that you have always got someone to ask for advice and support you in what you are unsure about.
I joined Meyer House in 2014 and my current role is Senior Team Leader. Previously, I have worked as Team Leader, Medication Handout, Hairdresser, and I have helped out in the Laundry and the Kitchen at times too. I have seen many positive changes throughout my time here including the use of Nourish – an online care planning technology – which has made a big difference to the way we work.
I feel proud of my professional achievements. I achieved my NVQ Level 2 and 3, and love learning new things every day while working. I am currently waiting to start my NVQ Level 5 and I am really looking forward to doing it and learning new things.
In addition to my NVQs, I have completed all the mandatory training plus Health and Safety, Fire Awareness and Fire Marshal, COVID-19, Safe Guarding, Mental Health, GDPR, Palliative Care and End Of Life, and Bereavement. I look forward to more training for myself and my team in the future, including Train the Trainer; knowledge is the key to empowering staff to progress in their development.
Our team is very supportive and always willing to listen and help when they can – willing to listen to any concerns we may have and help as much as they can. Our Manager has always had an open door policy and will always meet your needs and concerns as much as she can. Together, we are putting the care back into caring; we work as part of a family as well as a team."
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Meyer House Care Centre to verify any information. View our terms and conditions. Meyer House Care Centre has an Enhanced Service - more info.
