Meyer House Care Centre

28 Meyer Road, Erith DA8 3SJ
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9.6 62 Reviews
  • Meyer House Care Centre, Erith
Situated in the busy town of Erith in Kent, Meyer House is near to local countryside but close to the hustle and bustle of London. With a dedicated and highly trained team of nurses and carers, the purpose-built two-storey Home specialises in tailored nursing and residential care.

Meyer House cares for up to 30 residents, with single-room accommodation, each with ensuite facilities. The communal lounges and dining areas are pleasantly furnished with plenty of natural light and their conservatory leads out to a peaceful courtyard garden with raised flower beds.

Within the small friendly Home, social and leisure activities are designed to suit each person’s hobbies and interests, on an individual and group basis. These include live music and entertainment, musical theatre, quizzes, arts and crafts and pet therapy. Residents are encouraged to remain active and pursue hobbies and interests, both old and new.

One of the first care providers to champion the importance of nutrition for older people, Nellsar employ a Head of Nutrition and Wellness for their Homes. Meyer House acknowledges that nutrition and hydration are an integral part of good health and well-being, delivering well-balanced, nutritious meals and snacks to residents every day.

Meyer House also benefits from a Well-Being Team of fully-qualified holistic therapists who use nurturing touch, essential oils and complementary therapies and relaxing treatments to improve residents’ quality of life and sense of well-being.

Employing the Care Vision® digital care management system ensures that the Home’s entire care service delivery, recording and reporting systems are optimised and centred around the residents and their personalised care.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1750 – £1750
  • Self-Funded Residential Dementia Care: £1800 – £1800
  • Self-Funded Nursing Care: £1850 – £1850
  • RESPITE Self-Funded Residential Care: £1925 – £1925
  • RESPITE Self-Funded Residential Dementia Care: £1980 – £1980
  • RESPITE Self-Funded Nursing Care: £2035 – £2035

Weekly fees excluding personal expenditure such as hairdressing, chiropody, physiotherapy, opticians, dentist, transportation, cost of outings, newspapers subscription, escort fees etc. NHS-Funded Nursing Care (FNC) is additional to fees shown.

These prices are only a guideline, please contact Meyer House Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Libby Mathew (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (28)

Visiting

  • The home maintain an open-hours visiting policy, which means relatives and friends welcome to drop by and see loved ones at any time. Families always welcome to join relatives for afternoon tea or lunch if booked in advance.

Parking

  • The home have a car park to the front of the building.

9.6

Meyer House Care Centre has a Review Score of 9.6 (9.638) out of 10, based on 21 reviews in the last 2 years.
Over all time Meyer House Care Centre has 62 reviews.

Overall Experience
  • 39
  • 21
  • 1
  • 0
  • 1
Date Published
  • 62
  • 10
  • 10
  • 21
  • 41
Reviewer Connection to Meyer House Care Centre
  • 26
  • 10
  • 6
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from Jan C (Friend of Resident) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit a resident that's not related. My mother used to be there until she passed away. Got to know several of the residents and enjoyed going there. The staff are very friendly so now I visit a gentleman whom I got to know when my mother was in there as he doesn't have any visitors I go there once
a week so see him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter W (Son of Resident) published on 4 November 2015 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum was cared for in Meyer House, Erith from March 2015 until she sadly passed away in September 2015. I found the home to be clean and there were plenty of activities for the residents should they wish to participate. There was always a calming atmosphere within the home and there was a variance
of ages within the staff members which the residents seem to like. A few of the staff who work there understand the predicament that family members find themselves in when having to choose to place an elderly family member into care as they have been there themselves. Some of them chose to work at Meyer House having visited their family member who was already a resident. On the night my mum passed away I was grateful for the care and support that was shown to me and thankful that I had the carers to turn to for support - to be honest I don't think I could have been there without them. They know who they are.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.638)

Overview of Review Score

The Review Score of 9.6 (9.638) out of 10 for Meyer House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.638 for Meyer House Care Centre is calculated as follows: ( (177 Excellents x 5) + (53 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 246 Ratings = 4.638
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Meyer House Care Centre is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

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Meet the Team (3)

Libby

Libby Mathew

Job Title: Registered Manager Joined: 2019

"I started working at Meyer House in September 2019 when I was appointed as a Deputy Manager, and was proudly promoted to Home Manager in September 2021. Having started as a Student Nurse, I have been working in the Adult Care industry for over 11 years and I've developed and grown professionally throughout that time.


As a leading care provider, I have found Nellsar that takes the professional growth and development of every member of their staff very seriously. Since I joined Nellsar, I have had the opportunity to undertake many professional and learning developments required for my clinical development, including NVQ Level 5, ACAS Conducting Investigations, Skills For Care (Well Led Course), Practice Assessor’s Course, Pressure Ulcer training, Grey Matter training and Clinical Skills for Care.


Being a Nurse, I am able to know my residents well and cater to their needs, which brings me immense joy. When I am able to bring a ray of hope, or a smile to my residents and their families' faces, that’s the reward for me. Being a Nurse in India, we don’t get as many opportunities for learning and development, or as much support. Here, at Meyer House, I have been able to see and experience a variety of career opportunities and progression; I have been able to grow in my Career and explore different job roles.


When I first joined, most of our notes and documentation was paper based and slowly we have transitioned over to the digital care planning tool, Nourish. This means we have been able to cater to the different nursing needs of our residents in a more efficient way. We always strive to provide the best care and support for our residents and their families, inviting their input and including other Team members.


I have an excellent team at Meyer House whose prime focus is always our residents, who are the heart of our Home. My Senior Management team is very supportive and approachable. When I took over as Manager, I was overwhelmed by the care and support extended to me – everyone made me feel at ease and were always ready to guide me.


The best part about working with and leading a Care Home team is knowing that I am able to make a difference to a person's life and I am one of the reasons my residents are smiling. We at Meyer House are a big happy family, who always stand up for each other and offer the support we need."

Jibila

Jibila Babu

Job Title: Registered Nurse Joined: 2021

"My name is Jibila Babu and I've been working as a Registered Nurse at Meyer House since May 2021. I have received continuous training since I joined the Home, including Grey Matter training, Fire and Safety training, MUST, Wound Care and other basic clinical skills training.


Working at Meyer House is really a pleasure, with supportive colleagues and care staff. One of the most positive changes I've witnessed in recent times is the adoption of the digital care planning tool – Nourish. Moving everything online not only saves paper and time, it means our care services and notes for our residents are more integrated.


The whole team, including the manager, is very supportive and always approachable. They have provided a tension-free, comfortable working environment and I love being part of such a leading Care Home team. I feel positively motivated and look forward to my future career at Meyer House."

Amy

Amy Glover

Job Title: Senior Team Leader Joined: 2014

“What I most enjoy about my job is seeing the residents happy and content. I love making a difference to their lives and it's wonderful to see them enjoying entertainment and interacting with other residents. I go home at the end of the day knowing I have made a difference and had an impact on others. The best thing about working as part of a team here at Meyer House is that you have always got someone to ask for advice and support you in what you are unsure about.


I joined Meyer House in 2014 and my current role is Senior Team Leader. Previously, I have worked as Team Leader, Medication Handout, Hairdresser, and I have helped out in the Laundry and the Kitchen at times too. I have seen many positive changes throughout my time here including the use of Nourish – an online care planning technology – which has made a big difference to the way we work.


I feel proud of my professional achievements. I achieved my NVQ Level 2 and 3, and love learning new things every day while working. I am currently waiting to start my NVQ Level 5 and I am really looking forward to doing it and learning new things.


In addition to my NVQs, I have completed all the mandatory training plus Health and Safety, Fire Awareness and Fire Marshal, COVID-19, Safe Guarding, Mental Health, GDPR, Palliative Care and End Of Life, and Bereavement. I look forward to more training for myself and my team in the future, including Train the Trainer; knowledge is the key to empowering staff to progress in their development.


Our team is very supportive and always willing to listen and help when they can – willing to listen to any concerns we may have and help as much as they can. Our Manager has always had an open door policy and will always meet your needs and concerns as much as she can. Together, we are putting the care back into caring; we work as part of a family as well as a team."

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