Submit a Review for Dungate Manor
Flanchford Road, Reigate Heath, Reigate, RH2 8QT
View Full Details of Dungate ManorLatest Reviews for Dungate Manor
29 April 2025
I am happy with all the services. Staff support me a lot.
29 April 2025
Just wanted to say that the home is in a beautiful position in the Buckland area. The staff are young, smart, attractive and love to make things happy for all the residents. We have had chair exercises today, which is a laugh as well as exercising our muscles! It's a lovely place with very positive vibes.
29 April 2025
Everyone is very friendly. Happy, very caring. Food excellent. Good experience - pay games.
28 April 2025
I am thrilled to be here at Dungate Manor, as expected, it is a lovely home with a caring team. The staff are caring and fully knowledgeable.
28 April 2025
Where do I begin? The staff are caring and very kind, and nothing is too much trouble for them to cope with for the many residents. We are all warm, well fed and know that we are safe at all times. There seems to be nothing too much trouble for them at any time.
16 April 2025
Quite happy here. Able to come and go as I please. Food is great. I go to the community centre. Feel supported.
28 March 2025
This has to be the friendliest care home I have visited. The staff and management are amazing, nothing is too much trouble. The dinning facilities are to the highest of standards whereby all needs are catered for. The home is set in beautiful surroundings with a warm homely feel. There is always something going on I have often found myself in the mist of the daily activities, singing along!Everyone seems very happy. I would highly recommend Dungate Manor.
28 March 2025
My little lady is surrounded by lots of tenderness and proficiency from everyone. I'm free to call by any time and made welcome as well. I love their empathy - a really caring team. So lucky to have this. Also been invited to residents celebrations - in fact going to Mother's Day at end of month and looking forward to this. Thank you
28 March 2025
My mother has been at Dungate Manor for over two years now. Unfortunately she had been in four previous care homes which had not proved successful for her. However, Dungate went over and above to get the right help and medication for her. They have also been incredibly supportive to me during a very difficult and emotional time. She is now calm and content. Thank you Dungate.
14 January 2025
I am well looked after by the carers. I love this home and I feel safe here.
13 January 2025
As my family don't come to visit me often the team spend good quality time with me and I feel safe and protected.
14 November 2024
I feel happy here. Staff treating me well and respected. I enjoy activities and food.
16 October 2024
I enjoy the food and I am still able to visit my parents. The staff are kind to me.
11 June 2024
Sadly my father was a resident at Dungate Manor for only a short time before he died. However, during his stay there he was treated with compassion and the level of care provided was exemplary. Dungate Manor is such a warm and friendly home full of cheerful and caring staff and I will always be grateful to them.
26 January 2024
I like the staff here. They help me with all my care needs. I enjoy activities, mainly quizzes and modelling kits.
26 January 2024
Last week my father, only a few weeks away from his 89th birthday, peacefully passed away. He had been a resident at Dungate Manor for the past five years and I know these final years were joyful for him. The managers and the care staff treated my father, as they do all the other residents, like a family member. This deep care and sincere compassion continued until his very end. My sister and I were allowed to stay at our father's bedside for the last two days of his life and we were superbly looked after by the Dungate team. I just want to thank the managers and the staff (day and night shifts) for everything they did for my father. Myself and my sister and her husband cannot thank you enough.
22 December 2023
My mum arrived at Dungate in March 2022. She was 84 at the time and was struggling with severe dementia. The staff at Dungate welcomed her with open arms and made her 18-month stay with them a happy one. I always felt she was so well looked after. My mum needed round-the-clock care. I loved the way the carers cuddled her and made jokes with her and made her laugh. My mum would laugh and her eyes would light up when they chatted with her. The staff really understood my mum so well, they‘d all taken the time to get to know her. Dungate is a happy place. The residents are encouraged to spend their day downstairs with the other residents, this was so good for my mum. She thrived on watching what was going on as she couldn’t read or watch the television. Dungate Manor is a very special place, it has a real family feel. I really can‘t thank the staff enough at Dungate for all the love they gave my mum. Dungate deserves a hundred stars. Thank you for taking such great care of my mum.
05 December 2023
I wish I could give Dungate Manor 10 stars. My father lived there for the final two and a half years of his life. He had severe dementia and needed a high level of care and I cannot fault them on a single aspect of his care. Residents are treated with love, compassion and dignity. The atmosphere in the home is incredible, it truly is like one big family. Within weeks of my father being there, it was clear to me that the staff were really getting to know him. They would tell me things he had said or done which proved to me they were spending time with him; things like little quirks of his personality or classic things he said that they could only know by being by his side. My father died peacefully in Dungate in November 2023 and I was with him throughout his final week. I was already happy with the home but the love and care the staff showed both my father and me went above and beyond, I will be eternally grateful for their wonderful care. Dungate Manor truly is the best care home.
06 November 2023
Very happy with the care I receive. I like my room. I like Asian food. I like activities. I go to the Day Centre.
23 October 2023
My father has been a resident of Dungate Manor for nearly five years now. We were blessed when we found Dungate. From the moment Dad stepped into his new home they have consistently tended to his every need. The whole team are professional, compassionate and work tirelessly to ensure a safe, caring environment. They provide unique personal care tailored for every individuals need. Great care is also made to the comfort of all residents with lovely surroundings, updated soft furnishings, continued decoration updates that all add to it having the feeling of being a ‘home’. We could not be happier with Dungate Manor. Five star plus for sure.
Latest Reviews for Dungate Manor
29 April 2025
I am happy with all the services. Staff support me a lot.
29 April 2025
Just wanted to say that the home is in a beautiful position in the Buckland area. The staff are young, smart, attractive and love to make things happy for all the residents. We have had chair exercises today, which is a laugh as well as exercising our muscles! It's a lovely place with very positive vibes.
29 April 2025
Everyone is very friendly. Happy, very caring. Food excellent. Good experience - pay games.
28 April 2025
I am thrilled to be here at Dungate Manor, as expected, it is a lovely home with a caring team. The staff are caring and fully knowledgeable.
28 April 2025
Where do I begin? The staff are caring and very kind, and nothing is too much trouble for them to cope with for the many residents. We are all warm, well fed and know that we are safe at all times. There seems to be nothing too much trouble for them at any time.
16 April 2025
Quite happy here. Able to come and go as I please. Food is great. I go to the community centre. Feel supported.
28 March 2025
This has to be the friendliest care home I have visited. The staff and management are amazing, nothing is too much trouble. The dinning facilities are to the highest of standards whereby all needs are catered for. The home is set in beautiful surroundings with a warm homely feel. There is always something going on I have often found myself in the mist of the daily activities, singing along!Everyone seems very happy. I would highly recommend Dungate Manor.
28 March 2025
My little lady is surrounded by lots of tenderness and proficiency from everyone. I'm free to call by any time and made welcome as well. I love their empathy - a really caring team. So lucky to have this. Also been invited to residents celebrations - in fact going to Mother's Day at end of month and looking forward to this. Thank you
28 March 2025
My mother has been at Dungate Manor for over two years now. Unfortunately she had been in four previous care homes which had not proved successful for her. However, Dungate went over and above to get the right help and medication for her. They have also been incredibly supportive to me during a very difficult and emotional time. She is now calm and content. Thank you Dungate.
14 January 2025
I am well looked after by the carers. I love this home and I feel safe here.
13 January 2025
As my family don't come to visit me often the team spend good quality time with me and I feel safe and protected.
14 November 2024
I feel happy here. Staff treating me well and respected. I enjoy activities and food.
16 October 2024
I enjoy the food and I am still able to visit my parents. The staff are kind to me.
11 June 2024
Sadly my father was a resident at Dungate Manor for only a short time before he died. However, during his stay there he was treated with compassion and the level of care provided was exemplary. Dungate Manor is such a warm and friendly home full of cheerful and caring staff and I will always be grateful to them.
26 January 2024
I like the staff here. They help me with all my care needs. I enjoy activities, mainly quizzes and modelling kits.
26 January 2024
Last week my father, only a few weeks away from his 89th birthday, peacefully passed away. He had been a resident at Dungate Manor for the past five years and I know these final years were joyful for him. The managers and the care staff treated my father, as they do all the other residents, like a family member. This deep care and sincere compassion continued until his very end. My sister and I were allowed to stay at our father's bedside for the last two days of his life and we were superbly looked after by the Dungate team. I just want to thank the managers and the staff (day and night shifts) for everything they did for my father. Myself and my sister and her husband cannot thank you enough.
22 December 2023
My mum arrived at Dungate in March 2022. She was 84 at the time and was struggling with severe dementia. The staff at Dungate welcomed her with open arms and made her 18-month stay with them a happy one. I always felt she was so well looked after. My mum needed round-the-clock care. I loved the way the carers cuddled her and made jokes with her and made her laugh. My mum would laugh and her eyes would light up when they chatted with her. The staff really understood my mum so well, they‘d all taken the time to get to know her. Dungate is a happy place. The residents are encouraged to spend their day downstairs with the other residents, this was so good for my mum. She thrived on watching what was going on as she couldn’t read or watch the television. Dungate Manor is a very special place, it has a real family feel. I really can‘t thank the staff enough at Dungate for all the love they gave my mum. Dungate deserves a hundred stars. Thank you for taking such great care of my mum.
05 December 2023
I wish I could give Dungate Manor 10 stars. My father lived there for the final two and a half years of his life. He had severe dementia and needed a high level of care and I cannot fault them on a single aspect of his care. Residents are treated with love, compassion and dignity. The atmosphere in the home is incredible, it truly is like one big family. Within weeks of my father being there, it was clear to me that the staff were really getting to know him. They would tell me things he had said or done which proved to me they were spending time with him; things like little quirks of his personality or classic things he said that they could only know by being by his side. My father died peacefully in Dungate in November 2023 and I was with him throughout his final week. I was already happy with the home but the love and care the staff showed both my father and me went above and beyond, I will be eternally grateful for their wonderful care. Dungate Manor truly is the best care home.
06 November 2023
Very happy with the care I receive. I like my room. I like Asian food. I like activities. I go to the Day Centre.
23 October 2023
My father has been a resident of Dungate Manor for nearly five years now. We were blessed when we found Dungate. From the moment Dad stepped into his new home they have consistently tended to his every need. The whole team are professional, compassionate and work tirelessly to ensure a safe, caring environment. They provide unique personal care tailored for every individuals need. Great care is also made to the comfort of all residents with lovely surroundings, updated soft furnishings, continued decoration updates that all add to it having the feeling of being a ‘home’. We could not be happier with Dungate Manor. Five star plus for sure.