Latest Reviews for Hill Brow Residential Care Home
05 June 2026
My Mother has dementia and been resident at these premises for over a year now.
Admittedly the road has not been easy at times, but my Mum is safe, well and well cared for.
The staff are superb. I have no qualms for leaving her in their care.
26 May 2026
Very friendly and helpful staff, great food and activities all week long and lovely rooms. Very happy to have my grandmother there! The overall location is easy to get to and well lit. Lovely outside area to sit in the sun as well
26 May 2026
What's not to love about Hill Brow? The staff are all fantastic, the home is exactly that, a home to the residents who live there. Always lots of activities going on that my mother (in law) thoroughly enjoys. Great food and variety and she also can have a glass of wine with dinner. I'm absolutely
thrilled that my mother in law is a Hill Brow resident and wouldn't hesitate to recommend them to anyone.
26 May 2026
This home is just quite amazing. Exceeds all expectations. My mother is so well looked after. Great activities. Superb staff. I can't recommend highly enough. The communication from the management about my mother's welfare is excellent.
26 May 2026
Can't fault the caring nature of the staff and overall service and attention to detail of the team who work there. Management keep in regular contact and I have total confidence in them dealing with any situation with empathy, as well as efficiency. My mum is very happy there and feels safe and well
looked after. The home is bright, homely and well maintained. I would highly recommend Hill Brow to anyone looking for a new home for their relative.
26 May 2026
My mum has been a resident for over 2 years and i cannot praise the home enough. Every member of staff treats her as though she were a member of their family with respect and love. That care also extends to myself and friends when we visit her. The residents enjoy life with great food, plenty of
activities and wonderful staff .
26 May 2026
My mother has only been at Hillbrow a short time but is already happier. The staff are extremely caring and professional and have have made what was a difficult time much easier. She is now being cared for and looked after and it's such a relief to know she is safe.
29 April 2026
I cannot speak highly enough of the incredible people who make Hillbrow such a special place. From the moment my mother arrived, the staff have shown genuine care, compassion, and dedication that goes far beyond what you might expect. They treat residents with dignity and warmth, creating an
environment that truly feels like a home.
A special mention must go to Bev, the manager, who consistently goes above and beyond. Her leadership, kindness, and attention to detail are evident in everything she does. She takes the time to get to know residents and their families personally, and it shows in the high standard of care provided throughout the home.
Since moving here, my mother's quality of life has improved, she is happier, more comfortable, and clearly feels safe and supported.
Over the years, as her needs have changed, the staff have adapted with patience and understanding, always ensuring she receives the right level of care.
We are very grateful to of found this home for my mum.
16 January 2026
Absolutely fantastic. My grandmother recently moved to Hill Brow and is settling in really well. The staff are friendly, observant and quick to assist as well as always being available to provide a knowledgeable update on my grandmother. Hill Brow is beautifully furnished and homely which is a huge
comfort to residents. Meals are 5 star and options are available to cater for all. Hill Brow provides all week round entertainment including outings, craft and music and more. Fellow residents are lovely and there is a wonderful 'family' atmosphere. I have been left more than impressed with the home and staff at Hill Brow and their above and beyond reproach to making my grandmothers transition to residential care as best as possible.
16 January 2026
I'm over the moon that Hill Brow had a place for my mum who has Alzheimer's.
All of the staff are very friendly and approachable. They went above & beyond to make her feel at home when she moved in two months ago.
She now feels very happy happy there and is settled.
Hill Brow has a very homely
feel, is warm and very clean. The food is very good too!
12 January 2026
My mother was a resident at Hill Brow for 4 years until her recent passing.
During her stay she was extremely happy and content. It would be unfair to single out any member of staff as they all were so attentive and caring. Nothing was too much trouble 24 hrs a day.She had a lovely ground floor
room with patio doors leading onto a lovely kept garden .It was always a joy to arrive and see her sitting outside enjoying her cups of tea and newspapers. Food, entertainment and outings were so well geared for all residents with various needs.
The attention to detail in all matters was impressive .
We could not have wished for a better place for my mother to enjoy her final years at the age of 96.
27 October 2025
HillBrow has been excellent for Dad. The care is consistent, warm and friendly and carried out with a smile. Staff are employed (not agency staff) often for a long time which is an indication as to how well they themselves are treated as valued employees.
The home is run professionally to a
high standard, the food is good and entertainment is plentiful for those who want to join in. We can't recommend them highly enough.
10 October 2025
I cannot fault any aspect of Hill Brow. The staff are exceptional, the procedures and policies are excellent and every aspect of care has been carefully thought out. The residents are treated with the utmost respect and the updates provided to the families of the residents are really informative and
helpful.
10 October 2025
All staff are friendly and attentive and know relatives by name as well as residents. Residents are well cared for and happy, well fed get choice of food at every meal. Home is always warm and welcoming. There are activities planned for every day all week and relatives often encouraged to attend.
10 October 2025
Hillbrow is maintained very well, clean and tidy.
The meals are cooked on site and are much enjoyed.
Twice a day there are activities and outings for the residents
There is a pleasant garden
The caring staff are mostly Nepalese and by tradition and nature are very caring and tolerant of elderly
residents.
10 October 2025
My mum has been a resident at Hill Brow since late December 2024. She had experienced several falls whilst living at home and was quite frail when she arrived at Hill Brow. During the past 9 months her health has improved, she has gained a little weight and she is very happy.
The environment is
warm and friendly and every staff member I have encountered has treated mum with a wonderful friendly respect. There are so many activities every day that there is always something to stimulate and entertain.
I cannot thank the staff enough for all the care and attention they have given to my mum.
07 October 2025
The standard of care and support for mum by the whole team at Hillbrow over the last two years has been excellent! We are happy in the knowledge that mum is in the best care home in the area and we could not wish for better
13 August 2025
I have been visiting my friend's Mum here for nearly two years and I have to say what a warm and friendly, more like family, environment the home is. She is usually having a laugh with one of the staff who are all polite, helpful and caring. There is a wide variety of activities to keep the
residents stimulated, including outings each week. The food is excellent, again a varied choice each day. The family BBQ's and quiz nights are very popular. A lovely place for loved ones to be cared for and safe.
20 May 2025
My mother used to be a resident at Hillbrow and I have been a regular volunteer there for the last 3 years. All the staff are caring and all the residents are treated with kindness and respect. There is always a lot of laughter and the residents all look relaxed, happy and cared for. It is a very
happy residential home.
08 May 2025
Friendly and helpful staff. There is nothing that is too much trouble for them. The staff members seem to have been employed at the home for long periods, therefore marvelous continuity. Lovely public rooms to sit in, and a marvelous conservatory.
Latest Reviews for Hill Brow Residential Care Home
05 June 2026
My Mother has dementia and been resident at these premises for over a year now.
Admittedly the road has not been easy at times, but my Mum is safe, well and well cared for.
The staff are superb. I have no qualms for leaving her in their care.
26 May 2026
Very friendly and helpful staff, great food and activities all week long and lovely rooms. Very happy to have my grandmother there! The overall location is easy to get to and well lit. Lovely outside area to sit in the sun as well
26 May 2026
What's not to love about Hill Brow? The staff are all fantastic, the home is exactly that, a home to the residents who live there. Always lots of activities going on that my mother (in law) thoroughly enjoys. Great food and variety and she also can have a glass of wine with dinner. I'm absolutely
thrilled that my mother in law is a Hill Brow resident and wouldn't hesitate to recommend them to anyone.
26 May 2026
This home is just quite amazing. Exceeds all expectations. My mother is so well looked after. Great activities. Superb staff. I can't recommend highly enough. The communication from the management about my mother's welfare is excellent.
26 May 2026
Can't fault the caring nature of the staff and overall service and attention to detail of the team who work there. Management keep in regular contact and I have total confidence in them dealing with any situation with empathy, as well as efficiency. My mum is very happy there and feels safe and well
looked after. The home is bright, homely and well maintained. I would highly recommend Hill Brow to anyone looking for a new home for their relative.
26 May 2026
My mum has been a resident for over 2 years and i cannot praise the home enough. Every member of staff treats her as though she were a member of their family with respect and love. That care also extends to myself and friends when we visit her. The residents enjoy life with great food, plenty of
activities and wonderful staff .
26 May 2026
My mother has only been at Hillbrow a short time but is already happier. The staff are extremely caring and professional and have have made what was a difficult time much easier. She is now being cared for and looked after and it's such a relief to know she is safe.
29 April 2026
I cannot speak highly enough of the incredible people who make Hillbrow such a special place. From the moment my mother arrived, the staff have shown genuine care, compassion, and dedication that goes far beyond what you might expect. They treat residents with dignity and warmth, creating an
environment that truly feels like a home.
A special mention must go to Bev, the manager, who consistently goes above and beyond. Her leadership, kindness, and attention to detail are evident in everything she does. She takes the time to get to know residents and their families personally, and it shows in the high standard of care provided throughout the home.
Since moving here, my mother's quality of life has improved, she is happier, more comfortable, and clearly feels safe and supported.
Over the years, as her needs have changed, the staff have adapted with patience and understanding, always ensuring she receives the right level of care.
We are very grateful to of found this home for my mum.
16 January 2026
Absolutely fantastic. My grandmother recently moved to Hill Brow and is settling in really well. The staff are friendly, observant and quick to assist as well as always being available to provide a knowledgeable update on my grandmother. Hill Brow is beautifully furnished and homely which is a huge
comfort to residents. Meals are 5 star and options are available to cater for all. Hill Brow provides all week round entertainment including outings, craft and music and more. Fellow residents are lovely and there is a wonderful 'family' atmosphere. I have been left more than impressed with the home and staff at Hill Brow and their above and beyond reproach to making my grandmothers transition to residential care as best as possible.
16 January 2026
I'm over the moon that Hill Brow had a place for my mum who has Alzheimer's.
All of the staff are very friendly and approachable. They went above & beyond to make her feel at home when she moved in two months ago.
She now feels very happy happy there and is settled.
Hill Brow has a very homely
feel, is warm and very clean. The food is very good too!
12 January 2026
My mother was a resident at Hill Brow for 4 years until her recent passing.
During her stay she was extremely happy and content. It would be unfair to single out any member of staff as they all were so attentive and caring. Nothing was too much trouble 24 hrs a day.She had a lovely ground floor
room with patio doors leading onto a lovely kept garden .It was always a joy to arrive and see her sitting outside enjoying her cups of tea and newspapers. Food, entertainment and outings were so well geared for all residents with various needs.
The attention to detail in all matters was impressive .
We could not have wished for a better place for my mother to enjoy her final years at the age of 96.
27 October 2025
HillBrow has been excellent for Dad. The care is consistent, warm and friendly and carried out with a smile. Staff are employed (not agency staff) often for a long time which is an indication as to how well they themselves are treated as valued employees.
The home is run professionally to a
high standard, the food is good and entertainment is plentiful for those who want to join in. We can't recommend them highly enough.
10 October 2025
I cannot fault any aspect of Hill Brow. The staff are exceptional, the procedures and policies are excellent and every aspect of care has been carefully thought out. The residents are treated with the utmost respect and the updates provided to the families of the residents are really informative and
helpful.
10 October 2025
All staff are friendly and attentive and know relatives by name as well as residents. Residents are well cared for and happy, well fed get choice of food at every meal. Home is always warm and welcoming. There are activities planned for every day all week and relatives often encouraged to attend.
10 October 2025
Hillbrow is maintained very well, clean and tidy.
The meals are cooked on site and are much enjoyed.
Twice a day there are activities and outings for the residents
There is a pleasant garden
The caring staff are mostly Nepalese and by tradition and nature are very caring and tolerant of elderly
residents.
10 October 2025
My mum has been a resident at Hill Brow since late December 2024. She had experienced several falls whilst living at home and was quite frail when she arrived at Hill Brow. During the past 9 months her health has improved, she has gained a little weight and she is very happy.
The environment is
warm and friendly and every staff member I have encountered has treated mum with a wonderful friendly respect. There are so many activities every day that there is always something to stimulate and entertain.
I cannot thank the staff enough for all the care and attention they have given to my mum.
07 October 2025
The standard of care and support for mum by the whole team at Hillbrow over the last two years has been excellent! We are happy in the knowledge that mum is in the best care home in the area and we could not wish for better
13 August 2025
I have been visiting my friend's Mum here for nearly two years and I have to say what a warm and friendly, more like family, environment the home is. She is usually having a laugh with one of the staff who are all polite, helpful and caring. There is a wide variety of activities to keep the
residents stimulated, including outings each week. The food is excellent, again a varied choice each day. The family BBQ's and quiz nights are very popular. A lovely place for loved ones to be cared for and safe.
20 May 2025
My mother used to be a resident at Hillbrow and I have been a regular volunteer there for the last 3 years. All the staff are caring and all the residents are treated with kindness and respect. There is always a lot of laughter and the residents all look relaxed, happy and cared for. It is a very
happy residential home.
08 May 2025
Friendly and helpful staff. There is nothing that is too much trouble for them. The staff members seem to have been employed at the home for long periods, therefore marvelous continuity. Lovely public rooms to sit in, and a marvelous conservatory.