Hill Brow Residential Care Home

I am Alison and the proud Proprietor of Woodlands & Hill Brow Ltd. I am a nurse holding a Degree in Nursing with a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at The Royal Free Hospital, to assumed control of Woodlands & Hill Brow following my mother's retirement in 1998. I am immensely proud of what we have achieved in our homes, providing the highest standards of care which are built on an ethos of family-centred care. I am also a teacher and assessor ensuring I can support our staff through their development and training.

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.

I joined the company in 2014 with a level 5 Qualification in Health and Social Care. I am proud to work in a really special place with such lovely people - residents and staff and I are especially proud we achieved a rating of Outstanding by CQC in 2018.

My passion is caring for the elderly. I believe everyone should receive compassion and outstanding care in their later years and that this can be achieved with well-trained and good staff working in partnership with our residents and their families and other Health Care Specialists and Professionals.

My name is Rejoice, I have worked at Hill Brow for over 10 years. I started as a carer, then became a senior carer and now deputy manager working alongside our lovely manager Bev. I really enjoy my role and working with our outstanding team at Hill Brow and my passion is caring for our lovely residents. I love getting to know their likes and what makes them truly happy, so we can do all we can to offer them the best care possible.

My role is incredibly rewarding. I am part of a massive life-changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.

I help support them with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, and loved ones too.

I have worked in the health and social care sector for the last 13 years. Every role has been in and around training and development. Being able to develop our staff to deliver even greater care and service to our residents is something I take great pride in. Woodlands & Hill Brow is a family-run business, and this is one of the main reasons I wanted to move here, away from more corporate roles.

My name is Sharon. I am Senior Carer at Hill Brow Residential Home. My passion in life is looking after people. I really enjoy caring for all our residents and their different needs and having the time to get to know them. I really enjoy being part of a strong team at Hill Brow that doesn’t use Agency staff at any time.

I'm Lynn, and I work as a Chef at Hill Brow. I absolutely love being part of such a caring company that values and supports its employees. The management team is incredibly supportive and always prioritizes the well-being of the residents and staff.

One of the best parts of my job is preparing meals for the residents at Hill Brow. I make sure to have individual conversations with each resident to learn about their favourite foods and preferred drinks. It's important to me that they are happy, so I strive to provide them with wholesome, delicious, and nutritious meals that they truly enjoy.

I love my job as an activities coordinator. The most important part of my day to me is spending quality time with the residents whether in a group activity or chatting on a one to one basis. I particularly enjoy the art and craft activities. When I first started the Wednesday afternoon Art Club I could only persuade a few of the residents to join in, now I have residents and their family join in!

A regular Friday afternoon activity which I introduced soon after I started in this role is Word Association. I always get full attendance for this as the associations can be very unpredictable and humorous.

Story writing is another popular activity. I usually try to tie the theme into a current event or choose a popular childhood memory to develop into a story, however by far the most popular theme is a murder mystery. All of the residents have an opportunity to add a suggestion which is included in the story. The stories are a great way to bring out their sense of humour and it never fails to surprise me how inventive they can be.

I have also introduced food and cooking activities where I have helped the residents pipe onto cakes and biscuits with chocolate or icing and they get to eat their own creations! I use my love of art, cake decorating and watercolour painting to develop new projects and my latest creation is a giant bingo game which can also be used for quiz questions. We always look forward to our weekly outings and also the musicians that come to perform.

It’s a real privilege to be able to spend so much time with our residents. I feel very much appreciated by our residents and enjoy being part of the team at Hill Brow.

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.