Submit a Review for Bernhard Baron Care Home
Eastbourne Road, Polegate, BN26 5HB
View Full Details of Bernhard Baron Care HomeLatest Reviews for Bernhard Baron Care Home
26 June 2025
My mother has been resident in one of the cottages since April 2023 and is very happy. The mix of self reliance with care available if required suits her. The gardens are beautifully planned and maintained. There are always plenty of activities and special events such as VE Day are always celebrated really well. All staff are friendly, caring and welcoming.
26 June 2025
Dad was taken into hospital after a fall and hitting his head. The staff kept me informed over the telephone daily (I live in Spain) when I did arrive I cannot fault the care and attention they provided and still do.
06 June 2025
My Parents have moved to Bernhard Baron Care Home a few months ago and we are all so happy . The staff are so friendly and are all amazing from the office to the maintenance and gardeners and the kitchen and cleaners and care staff . As for the residents who all made my parents feel so welcome and happy , total proof that this is a very caring happy environment . The food is delicious and staff eat and socialise with the residents at meal times which is wonderful. They offer lots of trips out in their mini bus as well as in house activities . The rooms are all different and offer different views of the lovely walk around the garden grounds . My Dad even has a fish pond right near his room which he loves . We are so pleased to be part of the family.
06 June 2025
I love Bernhard Baron for the way it allows the Residents, my Mum and Dad, to grow with the interesting activities they have and allowing peoples ideas to become reality. Everyone is SO nice and warm when you talk to them and always extremely helpful and the Carers always try to make things happen. Mum and Dad love it and are so happy. Thank you Bernhard Baron.
22 January 2025
It is a real comfort knowing our mum is being so well cared for. All the staff are so friendly and nothing is too much trouble. She has a lot of visitors, friends and family who are also made to feel very welcome so the transition from her own home to Bernhard Baron Care Home has been made so much easier. Mum has already made several friends and joins in several of the activities as well as being on the residents' committee.
13 January 2025
My mum has been a resident for six months. She initially found the transition from home to care quite difficult but the staff were fantastically supportive and patient. They have gone out of their way to ensure that everything specifically suits my mum and they continue to do everything possible to ensure her well being. She has just thoroughly enjoyed her first Christmas at the home and is now looking forward to the continued care and activities in 2025. From our perspective, we find that all the staff are extremely welcoming when we visit, and I really appreciate the way they keep me updated. As a family, we have been very impressed with the care - in fact another family member has also expressed an interest in joining the waiting list.
21 November 2024
I have completed two years living at Bernhard Baron Care Home in a warm and comfortable cottage close to the main building, which contains the residential component of the home. Bernhard Baron Care Home is distinguished by a caring philosophy embraced by all members of staff. It creates a warm, nurturing and supportive environment that comes as close as humanly possible to the ideal of person-centred care. Bernhard Baron Care Home has been owned by a charitable (non-profit-making) trust for almost eighty years. Trustees are visible and accessible to residents. The home's managers are vigilant but unobtrusive, decisive in emergencies, creating an environment of calmness and order that enables residents to flourish. Residents elect a committee that meets managers monthly to discuss the running of the home. There are spacious and well-maintained grounds for elderly strollers. A stimulating programme of activities is available. The food is excellent with creative vegetarian alternatives to the changing daily menu. I hope to spend the rest of my life here.
09 October 2024
The care at Bernhard Baron is second to none. Everyone is so kind and caring. My mother is very happy there and she is amazingly well looked after. They contact me if there are any problems or worries and I trust the staff completely to make the right decisions in my mother's best interests. The staff are always willing to chat which is very important for my mother as she is a sociable person and this has contributed to her happiness.
04 October 2024
My mother moved into Bernhard Baron Care Home in January 2024 and since that time the care she has received has been exemplary. Staff always have a smile and a cheerful greeting and nothing is ever too much trouble. If there is a medical concern, they always notify me - either by direct conversation or by phone. Prescribed medication is always given at the correct time of day and a careful watch is kept if there are any health concerns. Staff ensure that Mum's personal hygiene is good and she is encouraged to have frequent showers and washes. Her clothes are laundered frequently and her bed linen and towels are kept fresh at all times. Mum reports that the food is generally excellent with plenty of choice at each meal. The entertainment laid on at Bernhard Baron is excellent and is designed to appeal to all tastes with regular trips out to parks, shops, the seafront and coffee shops. As you step into this care home, you can feel its sense of community and spirit.
04 October 2024
My mum is 98-years-old and has been a resident at Bernhard Baron Care Home and cottages since January 2024. I am so happy with the home. The staff are all excellent and supportive to my mum, her relatives and friends. The care the residents receive is outstanding. Mum is so happy there, it's like an extension of her own family. I can't recommend the home highly enough.
29 July 2024
Bernhard Baron Care Home has been exceptional in so many ways. My father was given the best care. The staff work as a team and they treat residents as they would their own family. Every effort is made to allow residents to feel at home and at the centre of their care. My father had a lovely room looking onto the garden. The gardens are beautiful. We visited often and it was always welcoming and felt a happy and calm place. I have been to many care homes and this one feels different, more like a community where both staff and residents seem to know that it is a special place. My father was listened to and respected at every stage. Towards the end of his life, the staff were just wonderful. He was given love and support and he was so reassured knowing that his choices would be respected. The care at Bernard Baron enabled my father to have the ending he had wished for, with family at his side. We are so thankful and can't recommend Bernard Baron highly enough!
01 July 2024
Bernhard Baron Care Home is not just a care home. It is a unique place in which the mix of accommodation, of mobile and not-so-mobile residents, cheerful, competent staff and informed care and treatment produces an inclusive, supportive community with maintaining the respect and dignity of residents at its heart. Above all, it is a kind place set in lovely gardens and birdsong.
23 April 2024
There is a pervasive and reassuring sense of calm when you walk into Bernhard Baron Care Home. The facilities are clean and well-appointed and residents have the freedom to make their accommodation their own space. The meals were a great joy for my mother, balanced, tasty and home-cooked and a good time to socialise with others. There is a stimulating and imaginative weekly programme of activities and social events, catering for a broad range of interests and making great use of their minibus for trips out. The thoughtful, resident-focused attention to detail is reflected in the gardens too, which are beautifully and creatively laid out, with many varying seasonal highlights. Mum received an exceptional level of care, with love, kindness and sensitivity at its core throughout her time there. The staff's frequent visits to her room were a great comfort and source of interest to her and time was made to find out how she really was. Their holistic support was extended to the family and was immensely appreciated by us all.
29 January 2024
My mother has been in Bernhard Baron Care Home in Polegate for the last 8 months. She has received the most amazing care with the kindest people looking after her. All of the staff are Bernhard Baron are devoted to the well-being of the residents. She has a lovely room that she has been allowed to furnish with her furniture and pictures. It's a marvellous place with kindness in abundance. Thank you Bernhard Baron and to all the staff.
04 December 2023
My mum is very happy with the care she receives in this home. The carers are kind and supportive of her needs and keep me well-informed should she have any falls or other problems. I have always found the home to be warm, homely and comfortable. There are lots of activities, should she wish to join in, and she enjoys walking around the grounds, weather permitting. She tells me the food is good and plentiful. I know that she is well cared for here, which gives me great peace of mind.
24 November 2023
Since my sister-in-law has been at this care home she has been very well looked after especially when she was so ill. I can't speak highly enough of it. It is a great relief to me as I know I don't have to worry about her as she is safe and happy.
23 November 2023
My experience of Bernhard Baron was only positive. A healthy, vibrant atmosphere pervades the home. Nourishing meals are provided, and the members of staff and carers are thoughtful and kind. Interesting outings are organised along with stimulating "in-home" activities. There are pretty gardens and access to nearby shops. All this helped make my mother-in-law's final year very contented and comfortable.
22 November 2023
This care home is quite simply the best I have ever seen and I have visited more than a few through grandparents' friends and other relatives. The staff are unfailingly friendly and helpful, whether you are talking about carers or administrators. So many of the residents have smiles on their faces, it must be good even when I'm not there. Mum, over 90 and frail after surviving a successful lung cancer operation, often says how fortunate she feels to be there. Even though her deafness can be frustrating, I've never seen any staff look irritated or act short with her. It is a great place!
25 May 2023
Mum and I couldn't believe our luck when we were shown a Bernhard Baron Care Home cottage! She is so happy in her cosy new home whilst still enjoying a degree of independence but having care on hand. All the staff are so kind and helpful. I can now go on holiday knowing all Mum's needs, especially medically are being taken care of.
17 May 2023
My only negative is that when in isolation I have been advised that residents are given their meals in takeaway-type containers which aren’t easy to use to cut up food etc. and feel this isn’t very nice/dignified for them. If they request proper plates, cutlery etc. it has to be kept in their room, which I totally understand, but does it have to be kept in their bathrooms? I don’t think this is very hygienic and feel there must be another way surely? All of the staff are very friendly and caring and can never do enough, the cleanliness of the home is outstanding and it appears to be a very safe environment. I feel if the above points could be ironed out I would give a five-star review. It’s just the little things that count sometimes.
Latest Reviews for Bernhard Baron Care Home
26 June 2025
My mother has been resident in one of the cottages since April 2023 and is very happy. The mix of self reliance with care available if required suits her. The gardens are beautifully planned and maintained. There are always plenty of activities and special events such as VE Day are always celebrated really well. All staff are friendly, caring and welcoming.
26 June 2025
Dad was taken into hospital after a fall and hitting his head. The staff kept me informed over the telephone daily (I live in Spain) when I did arrive I cannot fault the care and attention they provided and still do.
06 June 2025
My Parents have moved to Bernhard Baron Care Home a few months ago and we are all so happy . The staff are so friendly and are all amazing from the office to the maintenance and gardeners and the kitchen and cleaners and care staff . As for the residents who all made my parents feel so welcome and happy , total proof that this is a very caring happy environment . The food is delicious and staff eat and socialise with the residents at meal times which is wonderful. They offer lots of trips out in their mini bus as well as in house activities . The rooms are all different and offer different views of the lovely walk around the garden grounds . My Dad even has a fish pond right near his room which he loves . We are so pleased to be part of the family.
06 June 2025
I love Bernhard Baron for the way it allows the Residents, my Mum and Dad, to grow with the interesting activities they have and allowing peoples ideas to become reality. Everyone is SO nice and warm when you talk to them and always extremely helpful and the Carers always try to make things happen. Mum and Dad love it and are so happy. Thank you Bernhard Baron.
22 January 2025
It is a real comfort knowing our mum is being so well cared for. All the staff are so friendly and nothing is too much trouble. She has a lot of visitors, friends and family who are also made to feel very welcome so the transition from her own home to Bernhard Baron Care Home has been made so much easier. Mum has already made several friends and joins in several of the activities as well as being on the residents' committee.
13 January 2025
My mum has been a resident for six months. She initially found the transition from home to care quite difficult but the staff were fantastically supportive and patient. They have gone out of their way to ensure that everything specifically suits my mum and they continue to do everything possible to ensure her well being. She has just thoroughly enjoyed her first Christmas at the home and is now looking forward to the continued care and activities in 2025. From our perspective, we find that all the staff are extremely welcoming when we visit, and I really appreciate the way they keep me updated. As a family, we have been very impressed with the care - in fact another family member has also expressed an interest in joining the waiting list.
21 November 2024
I have completed two years living at Bernhard Baron Care Home in a warm and comfortable cottage close to the main building, which contains the residential component of the home. Bernhard Baron Care Home is distinguished by a caring philosophy embraced by all members of staff. It creates a warm, nurturing and supportive environment that comes as close as humanly possible to the ideal of person-centred care. Bernhard Baron Care Home has been owned by a charitable (non-profit-making) trust for almost eighty years. Trustees are visible and accessible to residents. The home's managers are vigilant but unobtrusive, decisive in emergencies, creating an environment of calmness and order that enables residents to flourish. Residents elect a committee that meets managers monthly to discuss the running of the home. There are spacious and well-maintained grounds for elderly strollers. A stimulating programme of activities is available. The food is excellent with creative vegetarian alternatives to the changing daily menu. I hope to spend the rest of my life here.
09 October 2024
The care at Bernhard Baron is second to none. Everyone is so kind and caring. My mother is very happy there and she is amazingly well looked after. They contact me if there are any problems or worries and I trust the staff completely to make the right decisions in my mother's best interests. The staff are always willing to chat which is very important for my mother as she is a sociable person and this has contributed to her happiness.
04 October 2024
My mother moved into Bernhard Baron Care Home in January 2024 and since that time the care she has received has been exemplary. Staff always have a smile and a cheerful greeting and nothing is ever too much trouble. If there is a medical concern, they always notify me - either by direct conversation or by phone. Prescribed medication is always given at the correct time of day and a careful watch is kept if there are any health concerns. Staff ensure that Mum's personal hygiene is good and she is encouraged to have frequent showers and washes. Her clothes are laundered frequently and her bed linen and towels are kept fresh at all times. Mum reports that the food is generally excellent with plenty of choice at each meal. The entertainment laid on at Bernhard Baron is excellent and is designed to appeal to all tastes with regular trips out to parks, shops, the seafront and coffee shops. As you step into this care home, you can feel its sense of community and spirit.
04 October 2024
My mum is 98-years-old and has been a resident at Bernhard Baron Care Home and cottages since January 2024. I am so happy with the home. The staff are all excellent and supportive to my mum, her relatives and friends. The care the residents receive is outstanding. Mum is so happy there, it's like an extension of her own family. I can't recommend the home highly enough.
29 July 2024
Bernhard Baron Care Home has been exceptional in so many ways. My father was given the best care. The staff work as a team and they treat residents as they would their own family. Every effort is made to allow residents to feel at home and at the centre of their care. My father had a lovely room looking onto the garden. The gardens are beautiful. We visited often and it was always welcoming and felt a happy and calm place. I have been to many care homes and this one feels different, more like a community where both staff and residents seem to know that it is a special place. My father was listened to and respected at every stage. Towards the end of his life, the staff were just wonderful. He was given love and support and he was so reassured knowing that his choices would be respected. The care at Bernard Baron enabled my father to have the ending he had wished for, with family at his side. We are so thankful and can't recommend Bernard Baron highly enough!
01 July 2024
Bernhard Baron Care Home is not just a care home. It is a unique place in which the mix of accommodation, of mobile and not-so-mobile residents, cheerful, competent staff and informed care and treatment produces an inclusive, supportive community with maintaining the respect and dignity of residents at its heart. Above all, it is a kind place set in lovely gardens and birdsong.
23 April 2024
There is a pervasive and reassuring sense of calm when you walk into Bernhard Baron Care Home. The facilities are clean and well-appointed and residents have the freedom to make their accommodation their own space. The meals were a great joy for my mother, balanced, tasty and home-cooked and a good time to socialise with others. There is a stimulating and imaginative weekly programme of activities and social events, catering for a broad range of interests and making great use of their minibus for trips out. The thoughtful, resident-focused attention to detail is reflected in the gardens too, which are beautifully and creatively laid out, with many varying seasonal highlights. Mum received an exceptional level of care, with love, kindness and sensitivity at its core throughout her time there. The staff's frequent visits to her room were a great comfort and source of interest to her and time was made to find out how she really was. Their holistic support was extended to the family and was immensely appreciated by us all.
29 January 2024
My mother has been in Bernhard Baron Care Home in Polegate for the last 8 months. She has received the most amazing care with the kindest people looking after her. All of the staff are Bernhard Baron are devoted to the well-being of the residents. She has a lovely room that she has been allowed to furnish with her furniture and pictures. It's a marvellous place with kindness in abundance. Thank you Bernhard Baron and to all the staff.
04 December 2023
My mum is very happy with the care she receives in this home. The carers are kind and supportive of her needs and keep me well-informed should she have any falls or other problems. I have always found the home to be warm, homely and comfortable. There are lots of activities, should she wish to join in, and she enjoys walking around the grounds, weather permitting. She tells me the food is good and plentiful. I know that she is well cared for here, which gives me great peace of mind.
24 November 2023
Since my sister-in-law has been at this care home she has been very well looked after especially when she was so ill. I can't speak highly enough of it. It is a great relief to me as I know I don't have to worry about her as she is safe and happy.
23 November 2023
My experience of Bernhard Baron was only positive. A healthy, vibrant atmosphere pervades the home. Nourishing meals are provided, and the members of staff and carers are thoughtful and kind. Interesting outings are organised along with stimulating "in-home" activities. There are pretty gardens and access to nearby shops. All this helped make my mother-in-law's final year very contented and comfortable.
22 November 2023
This care home is quite simply the best I have ever seen and I have visited more than a few through grandparents' friends and other relatives. The staff are unfailingly friendly and helpful, whether you are talking about carers or administrators. So many of the residents have smiles on their faces, it must be good even when I'm not there. Mum, over 90 and frail after surviving a successful lung cancer operation, often says how fortunate she feels to be there. Even though her deafness can be frustrating, I've never seen any staff look irritated or act short with her. It is a great place!
25 May 2023
Mum and I couldn't believe our luck when we were shown a Bernhard Baron Care Home cottage! She is so happy in her cosy new home whilst still enjoying a degree of independence but having care on hand. All the staff are so kind and helpful. I can now go on holiday knowing all Mum's needs, especially medically are being taken care of.
17 May 2023
My only negative is that when in isolation I have been advised that residents are given their meals in takeaway-type containers which aren’t easy to use to cut up food etc. and feel this isn’t very nice/dignified for them. If they request proper plates, cutlery etc. it has to be kept in their room, which I totally understand, but does it have to be kept in their bathrooms? I don’t think this is very hygienic and feel there must be another way surely? All of the staff are very friendly and caring and can never do enough, the cleanliness of the home is outstanding and it appears to be a very safe environment. I feel if the above points could be ironed out I would give a five-star review. It’s just the little things that count sometimes.