Providing excellent personalised care for older people is the sole objective at Bernhard Baron Cottage Homes. For over 70 years they have been providing care to singles as well couples in our cottages and our main building. The homes are a charity and while care is provided on an individualised basis they provide a strong community with activities and support for spiritual needs.
Experienced and dedicated staff value and encourage independence and try to provide for all individual needs, including care, diets and activities. The home has two members of staff with special responsibility for helping with personal interests, activities and frequent outings. They are assisted by a team of volunteers and have a minibus and a car at their disposal.
The cottages consist of a sitting room, a bedroom, a shower room, and a small kitchen. The main building has en-suite bedrooms in addition to lounges, dining room and facilities such as hairdressing and laundry. Several of the bed-sitting rooms are particularly suitable for couples.
Bernhard Baron Cottage Homes provide three-course lunches with choices for each course. Breakfast and tea are served in the dining room or in residents’ rooms and friends and family are welcome to join everyone for a meal. The kitchen staff can cater to resident's needs and preferences.
The homes are set in beautiful gardens with a path winding through the gardens as well as wooded areas designed especially for wheelchairs and for those who need walking aids.
Owner: Bernhard Baron Cottage Homes
Person in charge: Dirk van Dijl/Trudi Knight (Responsible Person/Registered Care Manager)
Local Authority / Social Services: East Sussex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Old Age
Admission Information: Open to all. Ages 65+.
Languages Spoken by Staff (other than English): Spanish; Castilian, Dutch, Polish, Tagalog
Single Rooms: 60
Shared Rooms: 0
Rooms with ensuite WC: 60
Weekly Charges Guide: Personal Care Single £550 – £626 (These prices are only a guideline, please contact Bernhard Baron Cottage Homes to find out the exact price for your requirements.)
There is a reduced fee for couples sharing a cottage.
Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Visiting:
Please feel free to come visit at any time. The Homes are open 7 days a week.
Visitors wanting a tour or more information about the Homes, please book an appointment so a manager will be available.
Parking:
There is parking on site, but sometimes it can get a little crowded. Visitors with limited mobility are asked to come up to the main building and will be assisted in finding a suitable place to park.
Please do not park outside designated parking spaces without letting staff know as this causes problems for delivery vehicles or ambulances.
Latest Care Quality Commission* Report on Bernhard Baron Cottage Homes: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.5 (maximum of 10) for Bernhard Baron Cottage Homes is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Bernhard Baron Cottage Homes in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.855 for Bernhard Baron Cottage Homes is calculated as follows: ( (112 Excellents x 5) + (19 Goods x 4) ) ÷ 131 Ratings = 4.855
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.667 Points relating to the number of positive Reviews for Bernhard Baron Cottage Homes is based on 8 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 8 Reviews ÷ 12 Target = 0.667
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Bernhard Baron Cottage Homes has a Review Score of 9.5 (9.522) from 11 Reviews
Review submitted from a Postal Card by Carmen R (Daughter of Resident) on Wednesday 24 January 2018. Relates to January 2018.
My mother has been a resident for the past two years.
She is registered blind and at 95 years old, she has complex needs. However, all the care staff and managers have treated her with loving care and great respect at all times. This gives me peace of mind. There is a good choice of meals, a wonderful laundry service, hairdressers and always a very good range of activities for all abilities. Cleanliness is excellent throughout the buildings. I am able to speak freely to my mother's key worker and have found managers to be efficient, approachable and understanding.
How likely would you be to recommend Bernhard Baron Cottage Homes? Extremely Likely
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Review submitted from a Website Submission by Tobias (Friend of Resident) on Friday 8 December 2017. Relates to December 2017.
Amazing service! Recommend it to anyone! Care outstanding. Activities taking place throughout the day. Like a home from home!
How likely would you be to recommend Bernhard Baron Cottage Homes? Extremely Likely
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Review submitted from a Postal Card by Rosemary D (Resident) on Tuesday 5 December 2017. Relates to November 2017.
I moved here in April this year and moved into a cottage, there are 2 units per building including a bedroom, shower room and a small kitchen - fully fitted. New carpeting - wholly installed kitchen and shower room. All the staff throughout the house (where 30 plus residents live needing 24-hour care) are all caring, supportive, polite and friendly, so are the managerial staff. I was discharged from hospital on my third-day post op in October. In the house for no extra fees 5/52. Back in cottage 2/52 ago and still have extra needs.
How likely would you be to recommend Bernhard Baron Cottage Homes? Extremely Likely
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Review submitted from a Website Submission by Liz (Daughter of Resident) on Tuesday 5 December 2017. Relates to December 2017.
My father has been incredibly happy, secure and content thanks to the great job they have done looking after him.
How likely would you be to recommend Bernhard Baron Cottage Homes? Extremely Likely
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Review submitted from a Website Submission by Maureen M (Daughter of Resident) on Tuesday 5 December 2017. Relates to September 2017.
Very well run. Care, comfort, decor, catering, entertainment are all very good. It is a real home from home where all individual needs are met by very caring and well trained staff. Great co-operation between staff and relatives. Residents will always have issues and queries, but these are dealt with and resolved in a caring and sensitive way where possible.
Would highly recommend.
How likely would you be to recommend Bernhard Baron Cottage Homes? Extremely Likely
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Review submitted from a Website Submission by Gill K (Daughter of Resident) on Monday 4 December 2017. Relates to December 2017.
My father is extremely happy at Bernhard Baron Cottage Homes (BBCH) and feels the community is like a family. He feels well supported and is treated with dignity and respect. As his memory has deteriorated the staff and activity co-ordinators have offered extra support finding activities that are relevant to my father's interests as abilities. BBCH has always been extremely welcoming to me on my visits and I enjoy staying in the guest accommodation and joining my father for meals. We are really pleased with the caring attitude of staff and the supportive ethos within the community.
How likely would you be to recommend Bernhard Baron Cottage Homes? Extremely Likely
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Review submitted from a Postal Card by Brenda D (Resident) on Friday 1 December 2017. Relates to November 2017.
All areas are kept spotlessly clean.
Managers, care staff, housekeepers, gardeners and kitchen staff are always polite and cheerful, even when very busy (plus office staff).
The food is excellent, plenty of choice i.e. alternatives.
Plenty of activities and outings but no pressure to take part.
Overall, a place of peace and loving care.
How likely would you be to recommend Bernhard Baron Cottage Homes? Extremely Likely
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Review submitted from a Postal Card by Helen L (Friend of Resident) on Monday 30 October 2017.
I visited a friend of a friend from another county and realised that I was unlikely to find anywhere which could meet my needs, both current and potential. I am enjoying the independence of my own cottage. Very adequately furnished with my own furniture and pictures. A carer checks me in the cottage morning and evening. The main meal is communal and there is a very varied menu. Provisions for breakfast and tea are available to collect daily. The cottages are cleaned weekly and bed linen is provided and laundered. There is a very varied programme of activities - a wide range of crafts, painting, films, outings, visitors to shops. Religious activities. Independent with the support of care and security.
How likely would you be to recommend Bernhard Baron Cottage Homes? Extremely Likely
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Alex Woolf, Marketing at Bernhard Baron Cottage Homes responded to this review on 01 Nov 2017:
Thank you Helen for your lovely review.
Review submitted from a Postal Card by Jean N (Resident) on Wednesday 13 January 2016. Relates to January 2016.
Extremely helpful with certain stages. Extremely kind and caring.
How likely would you be to recommend Bernhard Baron Cottage Homes? Extremely Likely
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Review submitted from a Postal Card by J A (Resident) on Tuesday 5 January 2016. Relates to December 2015.
I feel comfortable and safe here, with such skilled and caring staff. I hope to remain here until I die. There is an atmosphere of a caring family. Until I am unable to look after myself, I am living in my private cottage in the grounds.
How likely would you be to recommend Bernhard Baron Cottage Homes? Extremely Likely
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Review submitted from a Postal Card by Brian D (Son of Resident) on Monday 4 January 2016. Relates to December 2015.
Carers are attentive, friendly and look after the residents. Everyone on the staff and trustees of the charity are approachable and treat you as friends not residents or patients. The human touch is there from the beginning. Nothing is too much trouble for them.
How likely would you be to recommend Bernhard Baron Cottage Homes? Extremely Likely
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There are currently no awards/recognitions posted yet for Bernhard Baron Cottage Homes
Job Title: Deputy Care Manager
Joined: 1995
Description:
No two days are the same at Bernhard Baron Cottage Homes.Our residents never fail to put a smile on my face, they are always so grateful for what we do and I take great pleasure in making their day to day living more pleasant & enjoyable. Its like one big happy family.
Job Title: Senior Carer
Joined: 1999
Description:
I Like working at BBCH as it doesn't feel like work, its like one big family.The residents are lovely, their faces light up when they see you and they are very grateful for all that is done for them.
Keeping them as independent as possible and encouraging them to be involved in all activities and outings in the home that they enjoy. It is very rewarding just seeing them happy and enjoying their daily life here. It makes me happy to share different memories with all the residents and all the supportive staff who work with me here. Its a great team that creates this lovely environment for both residents and staff, its just a wonderful place to work.
Job Title: Trustee Representative
Joined: 2010
Description:
It has been a real privilege to work at Bernhard Baron after 32 years in the commercial world. The residents, the staff, the management and the Trustees have all been very supportive and have helped me to learn 'the ropes' of this wonderful sector.
While I am still foreign - a Dutch American - I have lived in the UK for over 25 years now. I live in Hastings with my wife and several pets and visit the Netherlands regularly to see children and grandchildren. My career has taken me through banking, transport and services as well as being a Trustee of several charities over time as well as being a school governor.
What makes BBCH so special? 70 years of loving care strengthened with Quaker values.
There are currently no Care Home Idol entrants who have performed at Bernhard Baron Cottage Homes