Bernhard Baron Care Home

Eastbourne Road, Polegate BN26 5HB
Review Us
9.8 56 Reviews
  • Bernhard Baron Care Home, Polegate
Providing excellent personalised care for older people is the sole objective at Bernhard Baron Care Home. For over 70 years they have been providing care to singles as well as couples in the cottages and the main building. The homes are a charity and while care is provided on an individualised basis they provide a strong community with activities and support for spiritual needs.

Experienced and dedicated staff value and encourage independence and try to provide for all individual needs, including care, diets and activities. The home has two members of staff with special responsibility for helping with personal interests, activities and frequent outings. They are assisted by a team of volunteers and have a minibus and a car at their disposal.

The cottages consist of a sitting room, a bedroom, a shower room, and a small kitchen. The main building has en-suite bedrooms in addition to lounges, dining room and facilities such as hairdressing and laundry. Several of the bed-sitting rooms are particularly suitable for couples.

Bernhard Baron Care Home provide three-course lunches with choices for each course. Breakfast and tea are served in the dining room or in residents’ rooms and friends and family are welcome to join everyone for a meal. The kitchen staff can cater to residents' needs and preferences.

The homes are set in five acres beautiful grounds with a path winding through the gardens as well as wooded areas designed especially for wheelchairs and for those who need walking aids.

Care Provided by Bernhard Baron Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £906 – £1198
  • RESPITE Self-Funded Residential Care: £1261 – £1375

At Bernhard Baron Care Home (BBCH), we are proud to offer two types of accommodation. Our main building provides comfortable rooms, each with an ensuite and a seating area, ensuring Residents enjoy both privacy and convenience. Additionally, our charming cottages offer self-contained accommodation, ideal for those seeking a more independent living experience within our supportive environment.


Below, you’ll find details of our fees.


Cottage

Single person:


?Residential Care Package:


£1053.00 Per Week


£4,559.00 Per Month
Trial period- 4 Weeks £5,041.00



Couple Per Person:


Residential Care Package:
£906.10 Per Week
£3,927.00 Per Month
Trial period- 4 Weeks £4,429.00


?Main Building
?
Residential Care Package:


£1,198.00 Per Week
£5,191.00 Per Month


Trial period- 4 Weeks £5,499.00



Respite Care
?
Minimum stay 2 weeks.
Respite Care Main Building
£1,375.00 Per Week
Respite Care Cottage
£1,261.00 Per Week

These prices are only a guideline, please contact Bernhard Baron Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Bernhard Baron Cottage Homes

Person in Charge

  • Trudi Knight and Janice Andrews (Registered Manager and Responsible Person)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (52)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • The home is open to visitors.

Parking

  • Parking on site, but sometimes it can get a little crowded. Visitors with limited mobility are asked to come up to the main building and will be assisted in finding a suitable place to park. Please do not park outside designated parking spaces without letting staff know as this causes problems for delivery vehicles or ambulances.

9.8

Bernhard Baron Care Home has a Review Score of 9.8 (9.822) out of 10, based on 23 reviews in the last 2 years.
Over all time Bernhard Baron Care Home has 56 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bernhard Baron Care Home
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Total of 56, showing 21-40
Review from S B (Sister-in-law of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my sister-in-law has been at this care home she has been very well looked after especially when she was so ill. I can't speak highly enough of it.
It is a great relief to me as I know I don't have to worry about her as she is safe and happy.
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Review from Fiona R (Daughter-in-law of Resident) published on 23 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Bernhard Baron was only positive. A healthy, vibrant atmosphere pervades the home. Nourishing meals are provided, and the members of staff and carers are thoughtful and kind. Interesting outings are organised along with stimulating "in-home" activities. There are pretty gardens and
access to nearby shops.
All this helped make my mother-in-law's final year very contented and comfortable.
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Review from M B (Son of Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is quite simply the best I have ever seen and I have visited more than a few through grandparents' friends and other relatives. The staff are unfailingly friendly and helpful, whether you are talking about carers or administrators. So many of the residents have smiles on their faces,
it must be good even when I'm not there. Mum, over 90 and frail after surviving a successful lung cancer operation, often says how fortunate she feels to be there. Even though her deafness can be frustrating, I've never seen any staff look irritated or act short with her. It is a great place!
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Review from L M (Daughter of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and I couldn't believe our luck when we were shown a Bernhard Baron Care Home cottage! She is so happy in her cosy new home whilst still enjoying a degree of independence but having care on hand. All the staff are so kind and helpful. I can now go on holiday knowing all Mum's needs, especially medically
are being taken care of.
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Review from Sue S (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My only negative is that when in isolation I have been advised that residents are given their meals in takeaway-type containers which aren’t easy to use to cut up food etc. and feel this isn’t very nice/dignified for them. If they request proper plates, cutlery etc. it has to be kept in their room,
which I totally understand, but does it have to be kept in their bathrooms? I don’t think this is very hygienic and feel there must be another way surely?
All of the staff are very friendly and caring and can never do enough, the cleanliness of the home is outstanding and it appears to be a very safe environment. I feel if the above points could be ironed out I would give a five-star review. It’s just the little things that count sometimes.
Reply from Janice Andrews, Business Manager at Bernhard Baron Care Home
Thank you for your comments, Sue, and for taking the time to leave a review. Regarding your observations of measures put in place during residents' periods of isolation, we have to adhere to strict…read more
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Review from Patricia K (Cousin of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin has resided at Bernhard Baron cottage homes for six years and during that time the overall care she has received has been excellent. The staff are professional yet friendly and approachable and attend to my cousin according to her individual needs. Although busy with their daily routines they
have time to be sociable with residents and visitors. My experience is of a relaxed and happy atmosphere. Initially, my cousin joined in many of the varied activities on offer for residents and there are also local trips to places of interest. Recently she has become more frail and less mobile. To help her still feel integrated it was suggested she move rooms to be nearer the main hall and dining facilities. This was a thoughtful and helpful move. My cousin values the Christian ethos of the care home and looks forward to the Sunday evening services led by local priests and a couple who are wonderful volunteers. We look forward to our visits with such a welcoming environment.
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Review from G P (Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to Bernhard Baron Care Home with my husband in 2020 to live in one of the cottages. We have the best of both worlds - we have our privacy and independence with support when we need it and when we can no longer manage in the cottage, we will be able to move to the main building with more care
provided. We will stay in the same community where we already know everyone.
The care is first-class - nothing seems to be too much trouble and any worries are dealt with in a very kind and sympathetic way.
There are plenty of activities to suit everyone's taste and interest - outings, card games, other table games, a weekly ecumenical church service, craft, poetry, singing, exercises, gardening, bible studies, films, computer club, etc.
The food is excellent - well cooked and served with plenty of choice.
The trustees are Quakers which sets the tone for the whole ethos of the home which is outstanding.
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Review from H G (Daughter of Resident) published on 15 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my dad moved to Bernhard Baron Care Home he has changed so much. He has gone from a shy and anxious person to a happy and outgoing person in around 6 months. He talks very fondly of all the staff and constantly mentions how lucky he is to live there and how well cared for he is. As a relative,
it brings peace of mind to know that he is well cared for. We have been very impressed with the level of care, support and communication. We feel very lucky that our dad is living in such a wonderful place with amazing staff. We are always made to feel welcome every time we visit.
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Review from Roger A (Son of Resident) published on 12 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother feels, safe, secure, happy and loved. Her cottage is perfect. The balance between independence and constant care is just right. As a family, we are delighted that she has found her happy home at Bernhard Baron Care Home.
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Review from I P (Goddaughter of Resident) published on 8 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always experienced a friendly and caring environment and have been welcomed as visitors. We are impressed with the standard of care and the attentiveness and responsiveness of the staff. Even during the pandemic, we were able to visit within the Covid guidelines and found the arrangements safe
and sensible. Overall, we are very comfortable with the level of care and the welcome we receive from the home.
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Review from Ian C (Nephew of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt spent the last 4 years of her life in Bernhard Baron Care Home. Until recently she took advantage of social activities and outings. Her care was exemplary, with falls checked by NHS, and me being kept informed. In her final weeks, I spoke to care staff, almost every day. When I visited in person
the week before she died, it was clear she was very comfortable, and I felt welcomed and comforted by the staff. Throughout Covid, Bernhard Baron Care Home used weekly video calls so that we could see and speak to each other, and share stories. These interactions were highly valued because visiting in person was a 1200-mile round trip. In my quarterly visits before Covid, it was clear my aunt was very happy and stimulated by the Bernhard Baron Care Home environment. Once Covid rules allowed, I visited in June and October 2021, and March and September 2022. On our final visit, Bernhard Baron Care Home was back to its pre-Covid state with many residents/staff in the public areas. Of all the care homes I have experienced, Bernhard Baron Care Home has the best environment and atmosphere.
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Review from Margaret F (Friend of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend lived at Bernhard Baron cottage homes for six years - first in one of the cottages and then in the main house. Throughout those years, she was so grateful for all the care and support she received. Her great wish was to end her days in the place that was home to her. The amazing staff cared
for her with such kindness and compassion.
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Review from Y B (Resident) published on 15 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Berhard Baron Care Home for almost three years now. I am in my nineties, and my health is failing. My family and I are confident that here I will receive first-class care.
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Review from Mary H (Resident) published on 12 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been living at Bernhard Baron Care Home for about five years and have no regrets.
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Review from J A (Daughter-in-law of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law is extremely happy and well cared for. I cannot fault Bernhard Baron Care Home.
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Review from J S (Daughter of Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our father has been a resident at Bernhard Baron Cottage Home for seven months but has had two spells in hospital due to falls. We were satisfied that all risk assessments were in place and his wellbeing was maintained while he was away. More recently his general health has deteriorated and he is now
receiving care in bed which has been carried out in an extremely caring way.
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Review from R P (Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The aspiration of Bernhard Baron Cottage Homes is to be a "community" a community of staff, residents and trustees. Tho their eternal credit the staff and trustees have managed to fulfil this asperation throughout the ravages of Covid. At the cost of restrictions to these, their own family lives the
staff have managed to keep the invasion of Covid to a minimum, yes! there had to be restrictions to community life for periods but we have come through to a renewed openness of life here.
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Review from P A (Son of Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care at all times for my father over his twilight years. Friendly devoted staff, fantastic food in a comfortable happy environment.
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Review from V D (Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident in the main house of Bernhard Baron for the past seven months, and from the outset, I felt at home and very well cared for. I soon made some very good friends as there is a loving atmosphere among the residents, and the managers and all other staff members are extremely caring
and supportive. Most rooms are on the ground floor with access to the beautiful garden, well kept by our maintenance team. The meals are tasty and varied, and there are plenty of choices. The activities including outings are very well organised and enjoyable. I can thoroughly recommend Bernard Baron to anyone looking for a safe and pleasant environment and a comfortable home in which to spend the latter years of their life.
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Review from J W (Resident) published on 4 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here into one of the cottages 18 months ago and have been impressed and grateful for all the amenities and the care I have received. I think the cottages are unique in providing an attractive, independent and comfortable home, but with daily care and food and extra care provided if needed, as
after my hip operation. They provide opportunities to mix with other people, but with a private place to return to. The gardens too are spacious and well maintained and colourful.
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Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Bernhard Baron Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.822 for Bernhard Baron Care Home is calculated as follows: ( (230 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 275 Ratings = 4.822
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bernhard Baron Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (1)

Trudi

Trudi Knight

Job Title: Principal Care Manger Joined: 1989

Trudi has spent over 35 years at the Homes, starting as a carer and quickly moving into management positions, which she has held for at least 15 years. In addition to having the title of Principal Care Manager, Trudi is also a Registered Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bernhard Baron Care Home to verify any information. View our terms and conditions. Bernhard Baron Care Home has an Enhanced Service - more info.