Submit a Review for Crest House Care Home
6-8 St Matthews Road, St Leonards-on-Sea, TN38 0TN
View full details of Crest House Care HomeLatest Reviews for Crest House Care Home
02 June 2026
A real home from home. The staff are all delightful and cannot be more helpful and kind. Nothing is too much trouble. The rooms are always clean and bright and there is always beautifully cooked home made meals. I would 100% recommend this care home.
17 April 2026
Crest House Care Home has welcomed my father with open arms and enabled him to grow in strength. After a week long stay in hospital for pneumonia more care was needed than I could offer at home. Crest House offers a bright and cheerful environment with a caring and dedicated team of staff who are on
hand to answer any query at any time. I am so grateful for the care, compassion and first class treatment my father has received at Crest House.
16 April 2026
I am surrounded by the most compassionate, kindest, generous, willing, loving people I never knew existed. It is like living on another planet. I am being healed mentally and improved physically. You will never know how grateful I am for you and to you. I pray that God will reward and bless you
individually. Thank you from my heart.
15 April 2026
I cannot express how happy I am to have my mum staying at Crest House Care Home. The staff are so friendly and efficient. Most have been here for the 3 years my mum has so no big turnover of staff which speaks volumes. I have every faith in the care she's given - her every need is catered for. There
is an activity daily which is always appreciated as she excels with the stimulation of it. I'd recommend Crest House to anyone.
23 January 2026
Mum moved in July 2025 and settled in very quickly. Have found the staff very friendly and helpful, it's like a family. Lots of entertainment - singing, crafting etc.
Food excellent staff and spend the time to get to know the residents and their families.
Very happy with the choice made.
14 January 2026
I cannot speak highly enough of this care home. The staff are absolutely wonderful and treat my friend with such kindness, patience, and respect. They go above and beyond to ensure they are cared for with real dignity, compassion, and understanding, and it truly shows in the way my friend is
supported every day. The environment is welcoming, calm, and well looked after, and the staff always take the time to make residents feel valued and listened to. Knowing my friend is in such safe, caring hands gives me complete peace of mind.
17 November 2025
Dad was in Crest House for two weeks respite care which he and the family greatly appreciated. The staff were caring, kind and helpful with great attention to detail. This made for a very positive experience. Thank you.
22 October 2025
Mum has been at Crest House for only a few weeks, but has quickly settled into life in this her first care home. This, no doubt, has been helped by the excellent care & attention of the staff. Mum says the food is excellent and enjoys the activities - she was even having a quick dance this morning!
She loves her room & the views over the channel. Thank you.
08 July 2025
We had to place my mum in emergency respite and the manager and deputy were so helpful and supportive. Since then, Mum has become a permanent resident. All the staff are warm and kind, and take an interest. They are respectful at all times and this does make a difference. They make me feel welcome
too and are good at communicating information. The food is home cooked and excellent which has meant Mum's appetite has improved. I would recommend Crest House to others.
23 June 2025
The all-round service, care and support for my father has been excellent. I am so happy he is here. The staff are wonderful and I would recommend anyone with an elderly parent needing full time support to consider this home.
18 June 2025
A homely environment with caring staff and lovely residents. A friendly, upbeat, but gentle atmosphere. A hotel by the sea with support and thoughtful attention towards the residents. Attention is given to each person's needs and interests. Entertainment is excellent, very organised, clean and tidy
with individual rooms providing the experience of a bedroom of one's own. Residents treated with dignity & respect. Hospitable to visitors.
12 June 2025
My father has been in and out on Resbite for a couple of years, and now lives here permanently.
Everyone has always been nothing but helpful and kind, its always been warm, clean and comfortable. Would highly recommend for anyone seeing their services.
24 October 2024
I have left reviews in previous years, all finding Crest House Care Home to be an excellent care home for my 97 year old aunt, who sadly passed away this month, at Crest House. She had been a resident since spring 2019. I just wanted to leave a final review, endorsing my previous praise for the care
home and staff. My aunt could not have been in better hands. I have no hesitation in recommending Crest House as a homely establishment, staffed by kind, professional people, who treated my beloved aunt with dignity and compassion.
12 August 2024
The staff at Crest House have been absolutely marvellous! My father became a resident in late January and ever since then he has always said how happy he is there and how well he is looked after. Nothing is ever too much trouble and the staff are always friendly and welcoming when I visit. As well
as this, Crest House is always immaculately kept, the quality of the food is superb, and I'm always seeing that many different activities are arranged to keep everyone active and entertained. I'd have no hesitation in highly recommending Crest House to anyone who is in need of their top-class care and support.
06 August 2024
Good.
06 August 2024
I like the idea of it.
06 August 2024
I feel better that my Mum is here. They look after her day and night. The staff are all lovely.
16 November 2023
My mother has been residing at Crest House for a few months. I cannot recommend the home enough. The staff are brilliant and the home feels like a home rather than a clinical establishment. I did visit a few and Crest House ticked all my boxes for mym mother's care and welfare.
22 August 2023
At my time visiting my friend at Crest House the staff were very kind and helpful. They even seated me and my friend in one of their lovely conservatories where they gave us a cup of tea each and a biscuit or two. My friend always has a hot meal every day, seated in the newly decorated dining room
and can make friends over dinner. My friend has got a very modernised room with a great view overlooking Hastings with the hill tops in the background. Overall I am writing this review because I, and my friend who lives there, are very happy with the level of care that is provided and the friendly staff and management.
16 August 2023
Our mum was a resident at Crest House for one year. She unfortunately suffered from dementia, resulting in eating problems and although usually happy, was very stubborn and if she didn't want to do something she wouldn't do it. The care, gentle kindness, support and encouragement were second to
none. She had a lovely ground floor room. She was fully mobile, so able to join in with the daily activities, especially the music and dancing. The thought given to encouraging residents to enjoy the things they like best was, again, second to none. There is a beautiful residential garden across the road, which she spent many hours enjoying. Crest House is a small, homely, loving environment. We, the family, are so grateful Mum was there, especially during the last month of her life, they looked after her so tenderly with love, dedication and expertise and went above and beyond (holding her hand and singing her favourite song to her) and I have absolutely no hesitation in recommending this lovely home.
Latest Reviews for Crest House Care Home
02 June 2026
A real home from home. The staff are all delightful and cannot be more helpful and kind. Nothing is too much trouble. The rooms are always clean and bright and there is always beautifully cooked home made meals. I would 100% recommend this care home.
17 April 2026
Crest House Care Home has welcomed my father with open arms and enabled him to grow in strength. After a week long stay in hospital for pneumonia more care was needed than I could offer at home. Crest House offers a bright and cheerful environment with a caring and dedicated team of staff who are on
hand to answer any query at any time. I am so grateful for the care, compassion and first class treatment my father has received at Crest House.
16 April 2026
I am surrounded by the most compassionate, kindest, generous, willing, loving people I never knew existed. It is like living on another planet. I am being healed mentally and improved physically. You will never know how grateful I am for you and to you. I pray that God will reward and bless you
individually. Thank you from my heart.
15 April 2026
I cannot express how happy I am to have my mum staying at Crest House Care Home. The staff are so friendly and efficient. Most have been here for the 3 years my mum has so no big turnover of staff which speaks volumes. I have every faith in the care she's given - her every need is catered for. There
is an activity daily which is always appreciated as she excels with the stimulation of it. I'd recommend Crest House to anyone.
23 January 2026
Mum moved in July 2025 and settled in very quickly. Have found the staff very friendly and helpful, it's like a family. Lots of entertainment - singing, crafting etc.
Food excellent staff and spend the time to get to know the residents and their families.
Very happy with the choice made.
14 January 2026
I cannot speak highly enough of this care home. The staff are absolutely wonderful and treat my friend with such kindness, patience, and respect. They go above and beyond to ensure they are cared for with real dignity, compassion, and understanding, and it truly shows in the way my friend is
supported every day. The environment is welcoming, calm, and well looked after, and the staff always take the time to make residents feel valued and listened to. Knowing my friend is in such safe, caring hands gives me complete peace of mind.
17 November 2025
Dad was in Crest House for two weeks respite care which he and the family greatly appreciated. The staff were caring, kind and helpful with great attention to detail. This made for a very positive experience. Thank you.
22 October 2025
Mum has been at Crest House for only a few weeks, but has quickly settled into life in this her first care home. This, no doubt, has been helped by the excellent care & attention of the staff. Mum says the food is excellent and enjoys the activities - she was even having a quick dance this morning!
She loves her room & the views over the channel. Thank you.
08 July 2025
We had to place my mum in emergency respite and the manager and deputy were so helpful and supportive. Since then, Mum has become a permanent resident. All the staff are warm and kind, and take an interest. They are respectful at all times and this does make a difference. They make me feel welcome
too and are good at communicating information. The food is home cooked and excellent which has meant Mum's appetite has improved. I would recommend Crest House to others.
23 June 2025
The all-round service, care and support for my father has been excellent. I am so happy he is here. The staff are wonderful and I would recommend anyone with an elderly parent needing full time support to consider this home.
18 June 2025
A homely environment with caring staff and lovely residents. A friendly, upbeat, but gentle atmosphere. A hotel by the sea with support and thoughtful attention towards the residents. Attention is given to each person's needs and interests. Entertainment is excellent, very organised, clean and tidy
with individual rooms providing the experience of a bedroom of one's own. Residents treated with dignity & respect. Hospitable to visitors.
12 June 2025
My father has been in and out on Resbite for a couple of years, and now lives here permanently.
Everyone has always been nothing but helpful and kind, its always been warm, clean and comfortable. Would highly recommend for anyone seeing their services.
24 October 2024
I have left reviews in previous years, all finding Crest House Care Home to be an excellent care home for my 97 year old aunt, who sadly passed away this month, at Crest House. She had been a resident since spring 2019. I just wanted to leave a final review, endorsing my previous praise for the care
home and staff. My aunt could not have been in better hands. I have no hesitation in recommending Crest House as a homely establishment, staffed by kind, professional people, who treated my beloved aunt with dignity and compassion.
12 August 2024
The staff at Crest House have been absolutely marvellous! My father became a resident in late January and ever since then he has always said how happy he is there and how well he is looked after. Nothing is ever too much trouble and the staff are always friendly and welcoming when I visit. As well
as this, Crest House is always immaculately kept, the quality of the food is superb, and I'm always seeing that many different activities are arranged to keep everyone active and entertained. I'd have no hesitation in highly recommending Crest House to anyone who is in need of their top-class care and support.
06 August 2024
Good.
06 August 2024
I like the idea of it.
06 August 2024
I feel better that my Mum is here. They look after her day and night. The staff are all lovely.
16 November 2023
My mother has been residing at Crest House for a few months. I cannot recommend the home enough. The staff are brilliant and the home feels like a home rather than a clinical establishment. I did visit a few and Crest House ticked all my boxes for mym mother's care and welfare.
22 August 2023
At my time visiting my friend at Crest House the staff were very kind and helpful. They even seated me and my friend in one of their lovely conservatories where they gave us a cup of tea each and a biscuit or two. My friend always has a hot meal every day, seated in the newly decorated dining room
and can make friends over dinner. My friend has got a very modernised room with a great view overlooking Hastings with the hill tops in the background. Overall I am writing this review because I, and my friend who lives there, are very happy with the level of care that is provided and the friendly staff and management.
16 August 2023
Our mum was a resident at Crest House for one year. She unfortunately suffered from dementia, resulting in eating problems and although usually happy, was very stubborn and if she didn't want to do something she wouldn't do it. The care, gentle kindness, support and encouragement were second to
none. She had a lovely ground floor room. She was fully mobile, so able to join in with the daily activities, especially the music and dancing. The thought given to encouraging residents to enjoy the things they like best was, again, second to none. There is a beautiful residential garden across the road, which she spent many hours enjoying. Crest House is a small, homely, loving environment. We, the family, are so grateful Mum was there, especially during the last month of her life, they looked after her so tenderly with love, dedication and expertise and went above and beyond (holding her hand and singing her favourite song to her) and I have absolutely no hesitation in recommending this lovely home.