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Crest House Care Home

6-8 St Matthews Road, St Leonards-on-Sea, East Sussex TN38 0TN
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Crest House Care Home, St Leonards-on-Sea
Crest House Care Home, St Leonards-on-Sea
Crest House Care Home, St Leonards-on-Sea

Crest House is a wonderful residential care home based in St Leonards-on-Sea that is perfectly set up to suit the needs of older people. It is located in pleasant surroundings and close to numerous amenities.

Crest House offers a wide range of care for the over 65s, such as:

- Short Term Care / Respite Care

- Long Term Care

- Transitional Care

Residents are able to maintain a lifestyle as active or as relaxed...  

Care Provided by Crest House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,150 - £1,850£1,150 - £1,850
Residential Dementia Care£1,150 - £1,850£1,150 - £1,850

Prices are only indicative and will vary according to personal requirements and rooms available. We consider the most important factor to be that the individual receives the right care in the best possible way. Please call us for a chat, we are very happy to help and we can tailor according to a persons requirements.

Contact Crest House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Crest House Care Ltd
  • Private Owned

Person in charge

  • Lily Ripley (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Single Rooms with ensuite Wet Room (21)

Visiting

  • Please call to arrange either a video viewing or in person

Parking

  • Plenty of on-street parking

Crest House Care Home Reviews (70)

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9.8

Crest House Care Home has a Review Score of 9.8 (9.783) out of 10, based on 14 reviews in the last 2 years. Over all time Crest House Care Home has 70 reviews.

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Showing 70 reviews matching selected criteria
Review from Jennifer H (Resident / Service User) published on 2 June 2026 Submitted via Postal Card
Overall Experience

A real home from home. The staff are all delightful and cannot be more helpful and kind. Nothing is too much trouble. The rooms are always clean and bright and there is always beautifully cooked home made meals. I would 100% recommend this care home.

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Review from Clare A (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card
Overall Experience

Crest House Care Home has welcomed my father with open arms and enabled him to grow in strength. After a week long stay in hospital for pneumonia more care was needed than I could offer at home. Crest House offers a bright and cheerful environment with a caring and dedicated team of staff who are on hand to answer any query at any time. I am so grateful for the care, compassion and first class treatment my father has received at Crest House.

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Review from C S (Resident / Service User) published on 16 April 2026 Submitted via Postal Card
Overall Experience

I am surrounded by the most compassionate, kindest, generous, willing, loving people I never knew existed. It is like living on another planet. I am being healed mentally and improved physically. You will never know how grateful I am for you and to you. I pray that God will reward and bless you individually. Thank you from my heart.

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Review from Sarah N (Daughter of Resident) published on 15 April 2026 Submitted via Postal Card
Overall Experience

I cannot express how happy I am to have my mum staying at Crest House Care Home. The staff are so friendly and efficient. Most have been here for the 3 years my mum has so no big turnover of staff which speaks volumes. I have every faith in the care she's given - her every need is catered for. There is an activity daily which is always appreciated as she excels with the stimulation of it. I'd recommend Crest House to anyone.

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Review from Karen D (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card
Overall Experience
Mum moved in July 2025 and settled in very quickly. Have found the staff very friendly and helpful, it's like a family. Lots of entertainment - singing, crafting etc.
Food excellent staff and spend the time to get to know the residents and their families.

Very happy with the choice made.

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Review from A W (Friend of Resident) published on 14 January 2026 Submitted via Website
Overall Experience

I cannot speak highly enough of this care home. The staff are absolutely wonderful and treat my friend with such kindness, patience, and respect. They go above and beyond to ensure they are cared for with real dignity, compassion, and understanding, and it truly shows in the way my friend is supported every day. The environment is welcoming, calm, and well looked after, and the staff always take the time to make residents feel valued and listened to. Knowing my friend is in such safe, caring hands gives me complete peace of mind.

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Review from Nicholas W (Son of Resident) published on 17 November 2025 Submitted via Website
Overall Experience

Dad was in Crest House for two weeks respite care which he and the family greatly appreciated. The staff were caring, kind and helpful with great attention to detail. This made for a very positive experience. Thank you.

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Review from Brent E (Son of Resident) published on 22 October 2025 Submitted via Postal Card
Overall Experience

Mum has been at Crest House for only a few weeks, but has quickly settled into life in this her first care home. This, no doubt, has been helped by the excellent care & attention of the staff. Mum says the food is excellent and enjoys the activities - she was even having a quick dance this morning! She loves her room & the views over the channel. Thank you.

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Review from Carrie D (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card
Overall Experience

We had to place my mum in emergency respite and the manager and deputy were so helpful and supportive. Since then, Mum has become a permanent resident. All the staff are warm and kind, and take an interest. They are respectful at all times and this does make a difference. They make me feel welcome too and are good at communicating information. The food is home cooked and excellent which has meant Mum's appetite has improved. I would recommend Crest House to others.

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Review from S H (Son of Resident) published on 23 June 2025 Submitted via Postal Card
Overall Experience

The all-round service, care and support for my father has been excellent. I am so happy he is here. The staff are wonderful and I would recommend anyone with an elderly parent needing full time support to consider this home.

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Review from S R (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card
Overall Experience

A homely environment with caring staff and lovely residents. A friendly, upbeat, but gentle atmosphere. A hotel by the sea with support and thoughtful attention towards the residents. Attention is given to each person's needs and interests. Entertainment is excellent, very organised, clean and tidy with individual rooms providing the experience of a bedroom of one's own. Residents treated with dignity & respect. Hospitable to visitors.

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Review from Dave A (Son of Resident) published on 12 June 2025 Submitted via Website
Overall Experience
My father has been in and out on Resbite for a couple of years, and now lives here permanently.

Everyone has always been nothing but helpful and kind, its always been warm, clean and comfortable. Would highly recommend for anyone seeing their services.

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Review from C P (Niece of Resident) published on 24 October 2024 Submitted via Website
Overall Experience

I have left reviews in previous years, all finding Crest House Care Home to be an excellent care home for my 97 year old aunt, who sadly passed away this month, at Crest House. She had been a resident since spring 2019. I just wanted to leave a final review, endorsing my previous praise for the care home and staff. My aunt could not have been in better hands. I have no hesitation in recommending Crest House as a homely establishment, staffed by kind, professional people, who treated my beloved aunt with dignity and compassion.

Reply from Lily Ripley, Registered Manager at Crest House Care Home

Thank you for your kind words - it really means a lot. It was a pleasure and a privilege to care for your aunt.

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Review from S M (Son of Resident) published on 12 August 2024 Submitted via Website
Overall Experience

The staff at Crest House have been absolutely marvellous! My father became a resident in late January and ever since then he has always said how happy he is there and how well he is looked after. Nothing is ever too much trouble and the staff are always friendly and welcoming when I visit. As well as this, Crest House is always immaculately kept, the quality of the food is superb, and I'm always seeing that many different activities are arranged to keep everyone active and entertained. I'd have no hesitation in highly recommending Crest House to anyone who is in need of their top-class care and support.

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Review from E D (Resident / Service User) published on 6 August 2024 Submitted via Postal Card
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Good.

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Review from S C (Resident / Service User) published on 6 August 2024 Submitted via Postal Card
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I like the idea of it.

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Review from D W (Son of Resident) published on 6 August 2024 Submitted via Postal Card
Overall Experience

I feel better that my Mum is here. They look after her day and night. The staff are all lovely.

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Review from Kim W (Daughter of Resident) published on 16 November 2023 Submitted via Postal Card
Overall Experience

My mother has been residing at Crest House for a few months. I cannot recommend the home enough. The staff are brilliant and the home feels like a home rather than a clinical establishment. I did visit a few and Crest House ticked all my boxes for mym mother's care and welfare.

Reply from Lily Ripley, Registered Manager at Crest House Care Home

Thank you for your kind review, Kim. It's an absolute pleasure to care for your mum.

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Review from Jamie S (Friend of Resident) published on 22 August 2023 Submitted via Website
Overall Experience

At my time visiting my friend at Crest House the staff were very kind and helpful. They even seated me and my friend in one of their lovely conservatories where they gave us a cup of tea each and a biscuit or two. My friend always has a hot meal every day, seated in the newly decorated dining room and can make friends over dinner. My friend has got a very modernised room with a great view overlooking Hastings with the hill tops in the background. Overall I am writing this review because I, and my friend who lives there, are very happy with the level of care that is provided and the friendly staff and management.

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Review from Lynn W (Daughter of Resident) published on 16 August 2023 Submitted via Website
Overall Experience

Our mum was a resident at Crest House for one year. She unfortunately suffered from dementia, resulting in eating problems and although usually happy, was very stubborn and if she didn't want to do something she wouldn't do it. The care, gentle kindness, support and encouragement were second to none. She had a lovely ground floor room. She was fully mobile, so able to join in with the daily activities, especially the music and dancing. The thought given to encouraging residents to enjoy the things they like best was, again, second to none. There is a beautiful residential garden across the road, which she spent many hours enjoying. Crest House is a small, homely, loving environment. We, the family, are so grateful Mum was there, especially during the last month of her life, they looked after her so tenderly with love, dedication and expertise and went above and beyond (holding her hand and singing her favourite song to her) and I have absolutely no hesitation in recommending this lovely home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 January 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 24 July 2026

Spacious and comfortable en-suite rooms are currently available. We have a passenger lift to all floors and very experienced and professional carers. If required, staff can provide an escort in the lift. Respite or Longer Term care, all individually tailored to your own requirements!

News (0) & Events (0)

News

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Upcoming Events

There are no upcoming events for Crest House Care Home.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Crest House Care Home.

Meet the Team (1)

Lily Ripley
Lily RipleyJob Title:Registered ManagerJoined: 2007

Hello and welcome!!

Please feel free to email or call me regarding our wonderful care home, Crest House. We are a residential care home of 21 rooms, for the over 65s, which has a very homely and friendly atmosphere. We offer short-term or longer care - whatever your residential needs are, I am sure we can cater to suit you!

I look forward to hearing from you.

Regards,

Lily.

Frequently Asked Questions about Crest House Care Home

What types of Care is Crest House Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Crest House Care Home have?

There are 21 Single Rooms.

What are the Facilities & Services at Crest House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Crest House Care Home to the centre of St Leonards-on-Sea?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crest House Care Home to verify any information. View our terms and conditions. Crest House Care Home has an Enhanced Service -more info.