






Crest House is a wonderful residential care home based in St Leonards-on-Sea that is perfectly set up to suit the needs of older people. It is located in pleasant surroundings and close to numerous amenities.
Crest House offers a wide range of care for the over 65s, such as:
- Short Term Care / Respite Care
- Long Term Care
- Transitional Care
Residents are able to maintain a lifestyle as active or as relaxed...
Care Provided by Crest House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are only indicative and will vary according to personal requirements and rooms available. We consider the most important factor to be that the individual receives the right care in the best possible way. Please call us for a chat, we are very happy to help and we can tailor according to a persons requirements.
The price(s) shown are provided by the care home. Contact Crest House Care Home for full pricing details and T&Cs.
Contact Crest House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Crest House Care Ltd
- Private Owned
Person in charge
- Lily Ripley (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (21)
- Single Rooms with ensuite Wet Room (21)
Visiting
- Please call to arrange either a video viewing or in person
Parking
- Plenty of on-street parking
Crest House Care Home Reviews (70)
Crest House Care Home has a Review Score of 9.8 (9.783) out of 10, based on 14 reviews in the last 2 years.
Over all time Crest House Care Home has 70 reviews.
Words alone can't describe my latest stay here. All the staff were lovely, from the lady manager and her lovely assistant through to all the carers - day and night, not forgetting kitchen staff/carers, and that is what they all do - care. As this was my second visit for respite everyone including the residents I met last year treated me with love and as if I was a permanent resident. Thank you everyone.
Thank you, we’re so glad you enjoyed your second respite stay at Crest House. We loved having you and look forward to seeing you again soon!
My father is very happy at Crest House. The manager is absolutely wonderful and her team has made my dad feel so well looked after. It's a beautiful clean home, with a great social programme, he is always trying new things, even still life drawing. We were always worrying about his weight, but he loves the food and the chef has always catered to some of his fussier requests. We couldn't recommend the home more highly.
Very nice.
Very happy with all services.
All the staff were caring, helpful and kind. Nothing was too much trouble for them. Food was varied, plentiful and delicious. Room was bright, comfortable and clean. The ten days I spent there was a very pleasant experience and I would not hesitate to recommend the home to anyone else.
Before entering Crest House Care Home, a friend (who recommended Crest House) said it was like a five-star hotel. Very true. All the staff were unbelievably helpful. I never once felt any embarrassment when they attended to my personal needs. The catering was very good, thank you. I can't think of any way to fault the place or staff. Entertainers and exercise visitors were very good. I would not hesitate to use Crest House in the future.
I visited Crest House Care Home on a weekly basis for almost a year. I cannot commend the staff highly enough. They were attentive, kind and always enthusiastic! The care my mother received was second to none and they were as thoughtful with her family as they were with her as a resident. Covid was a trying time for everyone but you still got a smile whenever the door was opened....even if you couldn't see it properly you could hear it in their voice and see it in their eyes. It was always scrupulously clean throughout and all the residents were happy. I can honestly say my mother could not have been in a better place.
On behalf of my wife I could not have asked for better care. She had her problems, especially her hearing and restlessness, but your staff were brilliant. All good wishes for the future.
Visited at Christmas time and such a lovely atmosphere in the home. Entertainment was provided all behind the safety screen and socially distanced with carols and everyone was joining in! Staff always friendly and welcoming and take time even just to say hello. Such a lovely home from home in very difficult times for everyone - they are a real credit to the care industry.
I really like living at Crest House Care Home, I came for eleven days respite and decided this is where I want to live permanently! The staff and management are most helpful and attend to all wants when needed. I enjoy the activities, we are always kept entertained. The home is always clean and tidy, the cleaning staff are fantastic. I also really enjoy the food, the kitchen staff are very kind and cater to all likes and dislikes. I can not fault any of the staff, they really are amazing and make this house a home. And the management are absolutely faultless, they're really lovely ladies. I would recommend this home to absolutely anyone.
During this time she has benefitted from the combined care and attention of all the staff. It has become her home where she feels safe and protected. Her health needs are taken care of which is of primary importance. However, she has thrived (as much as she's able) as a result of the social programmes the staff members provide.
I have been kept informed of any changes that Mum has experienced which is very reassuring. Any time I've wanted to talk to Mum, video call or visit the staff have always been accomodating.
I have been both grateful and impressed at the efforts made at keeping their residents safe through the Covid pandemic.
I would recommend the Crest to anyone considering residential care in any capacity.
I visit my friend regularly at the care home and she is always happy and contented. The staff are great and have so much interaction with the residents. The home is clean, tidy and they put so much effort into the care they give all their residents. I hope if I ever need to go into a home that I can choose to come here.
There always seems to be lots of fun activities to keep everyone entertained and it has a real family atmosphere.
A lovely, clean, safe home with patient and attentive carers. Highly recommend!
I have been visiting a resident of Crest House Care Home for a number of years. They are more than happy with their care, are well looked after, kept entertained and are well fed (perhaps too much cake on birthdays!). For value of money I find it hard to fault, the rooms are well-kept ad tidy although quite small. Laundry services are efficient and the management team always greet me with a warm welcome.
Thank you so much for the wonderful review, everyone here works very hard and your kind words are really appreciated! We will look at the cake portions and make sure no one is over-fed too often! Just for information, we do have a wide selection of room sizes, all vary according to individual requirements and, of course, budgets. Thanks again and see you soon.
All-round excellent.
Have made the resident extremely welcome - continued with high-quality care and support. He has never looked happier or healthier. Haven't ever had cause for concern or complaint. So happy to have found such a good home for him.
I was involved in some voluntary work at Crest House. I made friends with a few of the residents and recently visited after I found out through the manager that residents can be visited in a designated sanitary room. It was great to see the residents and staff in such high spirits during the tough period we are all going through. The team here really have been doing a great job and I can’t speak highly enough of their great work.
Our relative who is a resident feels happy and content as they are looked after in every way possible.
The care home is looked after and incredibly clean, reassuring us that our relative is in safe hands.
Crest House has provided a wonderful home for my friend. When I went to visit, they were having a lovely time playing bingo. The cake was yummy too. Lovely surroundings and super friendly staff. I felt very welcomed and happy that he is in such good hands during such a precarious time.
Our family have been extremely pleased with the care and protection of our mum whilst being in the care of Crest. She was very happy to live amongst the friendly and caring team and loved the food. Her mobility was the only reason she had to leave.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 24 July 2026Spacious and comfortable en-suite rooms are currently available. We have a passenger lift to all floors and very experienced and professional carers. If required, staff can provide an escort in the lift. Respite or Longer Term care, all individually tailored to your own requirements!
News (0) & Events (0)
There are no news items for Crest House Care Home.
There are no upcoming events for Crest House Care Home.
Awards / Recognitions (3)
- 01 Feb 2015Recipient: Crest House Care Home
- 01 Feb 2014Recipient: Crest House Care Home
- 01 Feb 2014Recipient: Crest House Care Home
Accreditations
There are no accreditations posted yet for Crest House Care Home.
Meet the Team (1)

Hello and welcome!!
Please feel free to email or call me regarding our wonderful care home, Crest House. We are a residential care home of 21 rooms, for the over 65s, which has a very homely and friendly atmosphere. We offer short-term or longer care - whatever your residential needs are, I am sure we can cater to suit you!
I look forward to hearing from you.
Regards,
Lily.
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