Search...

Crest House Care Home

6-8 St Matthews Road, St Leonards-on-Sea, East Sussex TN38 0TN
Crest House Care Home Logo
Jobs
Crest House Care Home logo
Crest House Care Home, St Leonards-on-Sea
Crest House Care Home, St Leonards-on-Sea
Crest House Care Home, St Leonards-on-Sea

Crest House is a wonderful residential care home based in St Leonards-on-Sea that is perfectly set up to suit the needs of older people. It is located in pleasant surroundings and close to numerous amenities.

Crest House offers a wide range of care for the over 65s, such as:

- Short Term Care / Respite Care

- Long Term Care

- Transitional Care

Residents are able to maintain a lifestyle as active or as relaxed...  

Care Provided by Crest House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,150 - £1,850£1,150 - £1,850
Residential Dementia Care£1,150 - £1,850£1,150 - £1,850

Prices are only indicative and will vary according to personal requirements and rooms available. We consider the most important factor to be that the individual receives the right care in the best possible way. Please call us for a chat, we are very happy to help and we can tailor according to a persons requirements.

Contact Crest House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Crest House Care Ltd
  • Private Owned

Person in charge

  • Lily Ripley (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Single Rooms with ensuite Wet Room (21)

Visiting

  • Please call to arrange either a video viewing or in person

Parking

  • Plenty of on-street parking

Crest House Care Home Reviews (70)

Submit a Review
9.8

Crest House Care Home has a Review Score of 9.8 (9.783) out of 10, based on 14 reviews in the last 2 years. Over all time Crest House Care Home has 70 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Crest House Care Home
Loading...
Showing 70 reviews matching selected criteria
Review from Anthony L (Respite Resident) published on 4 August 2023 Submitted via Postal Card
Overall Experience

Words alone can't describe my latest stay here. All the staff were lovely, from the lady manager and her lovely assistant through to all the carers - day and night, not forgetting kitchen staff/carers, and that is what they all do - care. As this was my second visit for respite everyone including the residents I met last year treated me with love and as if I was a permanent resident. Thank you everyone.

Reply from Lily Ripley, Registered Manager at Crest House Care Home

Thank you, we’re so glad you enjoyed your second respite stay at Crest House. We loved having you and look forward to seeing you again soon!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clifford P (Son of Resident) published on 6 June 2023 Submitted via Website
Overall Experience

My father is very happy at Crest House. The manager is absolutely wonderful and her team has made my dad feel so well looked after. It's a beautiful clean home, with a great social programme, he is always trying new things, even still life drawing. We were always worrying about his weight, but he loves the food and the chef has always catered to some of his fussier requests. We couldn't recommend the home more highly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L H (Resident / Service User) published on 19 April 2023 Submitted via Postal Card
Overall Experience

Very nice.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Resident / Service User) published on 19 April 2023 Submitted via Postal Card
Overall Experience

Very happy with all services.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dennis T (Respite Resident) published on 19 July 2022 Submitted via Website
Overall Experience

All the staff were caring, helpful and kind. Nothing was too much trouble for them. Food was varied, plentiful and delicious. Room was bright, comfortable and clean. The ten days I spent there was a very pleasant experience and I would not hesitate to recommend the home to anyone else.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A L (Respite Resident) published on 13 July 2022 Submitted via Postal Card
Overall Experience

Before entering Crest House Care Home, a friend (who recommended Crest House) said it was like a five-star hotel. Very true. All the staff were unbelievably helpful. I never once felt any embarrassment when they attended to my personal needs. The catering was very good, thank you. I can't think of any way to fault the place or staff. Entertainers and exercise visitors were very good. I would not hesitate to use Crest House in the future.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lori H (Daughter of Resident) published on 27 May 2022 Submitted via Website
Overall Experience

I visited Crest House Care Home on a weekly basis for almost a year. I cannot commend the staff highly enough. They were attentive, kind and always enthusiastic! The care my mother received was second to none and they were as thoughtful with her family as they were with her as a resident. Covid was a trying time for everyone but you still got a smile whenever the door was opened....even if you couldn't see it properly you could hear it in their voice and see it in their eyes. It was always scrupulously clean throughout and all the residents were happy. I can honestly say my mother could not have been in a better place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Colin B (Husband of Resident) published on 17 April 2022 Submitted via Postal Card
Overall Experience

On behalf of my wife I could not have asked for better care. She had her problems, especially her hearing and restlessness, but your staff were brilliant. All good wishes for the future.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G P (Friend of Resident) published on 8 February 2022 Submitted via Website
Overall Experience

Visited at Christmas time and such a lovely atmosphere in the home. Entertainment was provided all behind the safety screen and socially distanced with carols and everyone was joining in! Staff always friendly and welcoming and take time even just to say hello. Such a lovely home from home in very difficult times for everyone - they are a real credit to the care industry.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A N (Resident / Service User) published on 1 February 2022 Submitted via Website
Overall Experience

I really like living at Crest House Care Home, I came for eleven days respite and decided this is where I want to live permanently! The staff and management are most helpful and attend to all wants when needed. I enjoy the activities, we are always kept entertained. The home is always clean and tidy, the cleaning staff are fantastic. I also really enjoy the food, the kitchen staff are very kind and cater to all likes and dislikes. I can not fault any of the staff, they really are amazing and make this house a home. And the management are absolutely faultless, they're really lovely ladies. I would recommend this home to absolutely anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L C (Daughter of Resident) published on 31 January 2022 Submitted via Website
Overall Experience
My mother has been cared for at the Crest House Care Home for almost seven years.
During this time she has benefitted from the combined care and attention of all the staff. It has become her home where she feels safe and protected. Her health needs are taken care of which is of primary importance. However, she has thrived (as much as she's able) as a result of the social programmes the staff members provide.
I have been kept informed of any changes that Mum has experienced which is very reassuring. Any time I've wanted to talk to Mum, video call or visit the staff have always been accomodating.
I have been both grateful and impressed at the efforts made at keeping their residents safe through the Covid pandemic.

I would recommend the Crest to anyone considering residential care in any capacity.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julia C (Friend of Resident) published on 27 January 2022 Submitted via Website
Overall Experience

I visit my friend regularly at the care home and she is always happy and contented. The staff are great and have so much interaction with the residents. The home is clean, tidy and they put so much effort into the care they give all their residents. I hope if I ever need to go into a home that I can choose to come here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Friend of Resident) published on 27 January 2022 Submitted via Website
Overall Experience
The staff at Crest House Care Home really go out of their way to create a safe and positive atmosphere for the residents and have continued to do so even in the difficult times we’ve had lately!
There always seems to be lots of fun activities to keep everyone entertained and it has a real family atmosphere.

A lovely, clean, safe home with patient and attentive carers. Highly recommend!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul D (Friend of Resident) published on 28 June 2021 Submitted via Postal Card
Overall Experience

I have been visiting a resident of Crest House Care Home for a number of years. They are more than happy with their care, are well looked after, kept entertained and are well fed (perhaps too much cake on birthdays!). For value of money I find it hard to fault, the rooms are well-kept ad tidy although quite small. Laundry services are efficient and the management team always greet me with a warm welcome.

Reply from Ilker, Proprietor at Crest House Care Home
Hi Paul

Thank you so much for the wonderful review, everyone here works very hard and your kind words are really appreciated! We will look at the cake portions and make sure no one is over-fed too often! Just for information, we do have a wide selection of room sizes, all vary according to individual requirements and, of course, budgets. Thanks again and see you soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul G (Son of Resident) published on 14 May 2021 Submitted via Postal Card
Overall Experience

All-round excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynn T (Next of Kin) published on 18 December 2020 Submitted via Postal Card
Overall Experience

Have made the resident extremely welcome - continued with high-quality care and support. He has never looked happier or healthier. Haven't ever had cause for concern or complaint. So happy to have found such a good home for him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jon (Regular Volunteer) published on 1 December 2020 Submitted via Website
Overall Experience

I was involved in some voluntary work at Crest House. I made friends with a few of the residents and recently visited after I found out through the manager that residents can be visited in a designated sanitary room. It was great to see the residents and staff in such high spirits during the tough period we are all going through. The team here really have been doing a great job and I can’t speak highly enough of their great work.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Ryan B (Son of Resident) published on 30 November 2020 Submitted via Website
Overall Experience
The Crest House Care Home is an extremely well-run care home, with polite care staff at the helm.
Our relative who is a resident feels happy and content as they are looked after in every way possible.

The care home is looked after and incredibly clean, reassuring us that our relative is in safe hands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hannah R (Friend of Resident) published on 27 November 2020 Submitted via Website
Overall Experience

Crest House has provided a wonderful home for my friend. When I went to visit, they were having a lovely time playing bingo. The cake was yummy too. Lovely surroundings and super friendly staff. I felt very welcomed and happy that he is in such good hands during such a precarious time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P B (Resident / Service User) published on 26 November 2020 Submitted via Postal Card
Overall Experience

Our family have been extremely pleased with the care and protection of our mum whilst being in the care of Crest. She was very happy to live amongst the friendly and caring team and loved the food. Her mobility was the only reason she had to leave.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 January 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 24 July 2026

Spacious and comfortable en-suite rooms are currently available. We have a passenger lift to all floors and very experienced and professional carers. If required, staff can provide an escort in the lift. Respite or Longer Term care, all individually tailored to your own requirements!

News (0) & Events (0)

News

There are no news items for Crest House Care Home.

Upcoming Events

There are no upcoming events for Crest House Care Home.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Crest House Care Home.

Meet the Team (1)

Lily Ripley
Lily RipleyJob Title:Registered ManagerJoined: 2007

Hello and welcome!!

Please feel free to email or call me regarding our wonderful care home, Crest House. We are a residential care home of 21 rooms, for the over 65s, which has a very homely and friendly atmosphere. We offer short-term or longer care - whatever your residential needs are, I am sure we can cater to suit you!

I look forward to hearing from you.

Regards,

Lily.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crest House Care Home to verify any information. View our terms and conditions. Crest House Care Home has an Enhanced Service -more info.