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Crest House Care Home

6-8 St Matthews Road, St Leonards-on-Sea, East Sussex TN38 0TN
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Crest House Care Home, St Leonards-on-Sea
Crest House Care Home, St Leonards-on-Sea
Crest House Care Home, St Leonards-on-Sea

Crest House is a wonderful residential care home based in St Leonards-on-Sea that is perfectly set up to suit the needs of older people. It is located in pleasant surroundings and close to numerous amenities.

Crest House offers a wide range of care for the over 65s, such as:

- Short Term Care / Respite Care

- Long Term Care

- Transitional Care

Residents are able to maintain a lifestyle as active or as relaxed...  

Care Provided by Crest House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,150 - £1,850£1,150 - £1,850
Residential Dementia Care£1,150 - £1,850£1,150 - £1,850

Prices are only indicative and will vary according to personal requirements and rooms available. We consider the most important factor to be that the individual receives the right care in the best possible way. Please call us for a chat, we are very happy to help and we can tailor according to a persons requirements.

Contact Crest House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Crest House Care Ltd
  • Private Owned

Person in charge

  • Lily Ripley (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Single Rooms with ensuite Wet Room (21)

Visiting

  • Please call to arrange either a video viewing or in person

Parking

  • Plenty of on-street parking

Crest House Care Home Reviews (70)

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9.8

Crest House Care Home has a Review Score of 9.8 (9.783) out of 10, based on 14 reviews in the last 2 years. Over all time Crest House Care Home has 70 reviews.

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Showing 70 reviews matching selected criteria
Review from Amie (Granddaughter of Resident) published on 23 November 2020 Submitted via Website
Overall Experience
The care my grandfather has received at Crest House has been incredible.
The staff have been so caring and accommodating under the circumstances of covid and given him a second family here.

Knowing this, it’s really helped our family to know he is well looked after and genuinely loved there, more importantly, he is very happy. Thank you so much to all the wonderful staff we are so lucky grandad found a home like yours.

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Review from E B (Resident / Service User) published on 10 March 2020 Submitted via Postal Card
Overall Experience

Very nice staff, good food and I like my room. No complaints.

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Review from S S (Friend of Resident) published on 16 January 2020 Submitted via Postal Card
Overall Experience
Lovely friendly home with kind staff and efficient management. Met the owner many times and he is also very nice.

Clean rooms and good food. Always music playing and things going on.

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Review from C G (Resident / Service User) published on 16 January 2020 Submitted via Postal Card
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Good staff and good home. Better than most and helpful to residents.

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Review from Kristy S (Great-Niece of Resident) published on 23 December 2019 Submitted via Postal Card
Overall Experience

We were met at the door by a very friendly cover who was delightful. Chef offered a drink which was appreciated. The home was warm and friendly and the staff attentive. Great Aunt is very happy there.

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Review from D V (Resident / Service User) published on 6 June 2019 Submitted via Postal Card
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Staff very kind and caring.

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Review from Bryan W (Resident / Service User) published on 1 November 2018 Submitted via Postal Card
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Very well looked after food very good.

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Review from David I (Son of Resident) published on 31 October 2018 Submitted via Postal Card
Overall Experience

Dad came to Crest House as an emergency admission after yet another fall at home. We had always aid I never want to end up in a care home. However, all at Crest House provided such an excellent experience, the family were able to convince him he really would now be better living here. Dad has settled in very well and is enjoying being looked after. He especially loves the meals. Food has always been very important to him.

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Review from J F (Resident / Service User) published on 25 September 2018 Submitted via Postal Card
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Friendly/homely/welcoming.

"Attends" quickly when called.

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Review from S S (Friend of Resident) published on 6 September 2018 Submitted via Postal Card
Overall Experience

Crest House is homely and comfortable. Always feel very welcomed and always smells nice and clean. I would recommend this home to anyone looking for a care home. 10/10.

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Review from C C (Resident / Service User) published on 5 September 2018 Submitted via Postal Card
Overall Experience

When I arrived I could hardly do anything, I was so poorly. However, the staff looked after me and all of my needs. The care I received was so good I have recovered to the point of getting ready to go home.

The catering is first class with fresh cooked meals every day. The accommodation is worthy of a gold star with everything one could need.

Most days there is some activity to enjoy from singing to yoga. I would recommend this care home to anyone.

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Review from M B (Resident / Service User) published on 30 August 2018 Submitted via Postal Card
Overall Experience

The home is comfortable, well run and friendly. The staff are kind, caring and thoughtful. The food is delicious.

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Review from K A (Daughter of Resident) published on 29 August 2018 Submitted via Postal Card
Overall Experience

So pleased to see mum smiling again! She has made friends, has company and lovely to see her mixing again.

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Review from Catherine H (Regular Volunteer) published on 29 August 2018 Submitted via Website
Overall Experience

I lead a group of parents and children who go into Crest House regularly. We aim to interact with the residents by singing, eating and crafting together, ending with a storytelling session. We are always made to feel extremely welcome and staff join in when possible. The residents are so happy and relaxed and comfortable. They look forward to our visit and we all chat amiably together. We raise the roof singing! Crest House is such a friendly place where the Staff are consistently attentive, unflappable and so obviously care, if not love, the residents. It is always spotless. Crest House is known in the area for being a small, friendly and highly a respected care Home, reaching out to the local community where possible. The owner is passionate that no older person should be lonely, giving opportunities for free coffee mornings.

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Review from L A (Granddaughter of Resident) published on 29 August 2018 Submitted via Postal Card
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When I come and visit nan, she's always happy telling me about the puppies or animals that come to her home for pet therapy, she's a lot happier being there with new friends.

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Review from Nicole S (Daughter of Resident) published on 24 May 2018 Submitted via Postal Card
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Lovely welcome when visiting.
Calm and homely atmosphere.

Very caring and respectful staff.

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Review from Bob C (Friend of Resident) published on 15 January 2018 Submitted via Postal Card
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Always clean, comfortable temperature, friendly, kind and helpful staff. Food looks good. Equipment usually works if not it is soon fixed. A secure and helpful haven.

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Review from Thomas C (Friend of Resident) published on 15 January 2018 Submitted via Postal Card
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I think Crest House is a very homely, well-run care home. My friend likes it there very much.

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Review from C A B (Friend of Resident) published on 15 January 2018 Submitted via Postal Card
Overall Experience

I visit my friend once or twice a week since September 2015. She has severe mobility and other problems and remains ion her room most of the time. She uses a Zimmer and wheelchair to access the bathroom (basin and toilet) and dining room. She is assisted by a carer. A bell is provided to obtain any immediate care. The room is comfortable, attractive and very light. My friend has many of her personal things to make it homely. When necessary, extra medical advice and care have been requested from the doctor or surgery. The proprietor and carers are always very welcoming and pleasant. The Crest House is homely, warm and comfortable. Much is done to make the surroundings pleasant.

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Review from Michelle L (Daughter of Resident) published on 4 January 2018 Submitted via Website
Overall Experience

The management and staff of Crest House are amazing. They looked after my mum so well during the time she resided there. I was always greeted with a warm friendly welcome. They offer secure and homely accommodation and would recommend Crest House to anyone seeking accommodation for an elderly relative.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 January 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 24 July 2026

Spacious and comfortable en-suite rooms are currently available. We have a passenger lift to all floors and very experienced and professional carers. If required, staff can provide an escort in the lift. Respite or Longer Term care, all individually tailored to your own requirements!

News (0) & Events (0)

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Crest House Care Home.

Meet the Team (1)

Lily Ripley
Lily RipleyJob Title:Registered ManagerJoined: 2007

Hello and welcome!!

Please feel free to email or call me regarding our wonderful care home, Crest House. We are a residential care home of 21 rooms, for the over 65s, which has a very homely and friendly atmosphere. We offer short-term or longer care - whatever your residential needs are, I am sure we can cater to suit you!

I look forward to hearing from you.

Regards,

Lily.

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