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Vines Cross Road, Horam, Heathfield, TN21 0HF
View Full Details of Millcroft CarehomeLatest Reviews for Millcroft Carehome
11 October 2025
My aunt is very happy in Millcroft, enjoys going out in the minibus at least twice a week. She also enjoys the activities, bingo etc. The staff and management are so helpful.
06 October 2025
Someone always around to help. Caring. Concerned for wellbeing and health. Sense of humour. Assistance with medical appointments.
06 October 2025
If you could choose anywhere - choose Millcroft. Family feeling with consistent, friendly and professional staff. Everyone is so welcoming and the added bonus of varied activities. Mum is wholly settled and tells me every time I visit how much she enjoys the food!
01 October 2025
Grandma is very happy - I always find the staff warm & welcoming- Millcroft has lots of activities that she enjoys with the added bonus of trips in the minibus - all the other residents seem happy and chatty & the food looks good too - GMa always says how she enjoys it especially as she doesn't need to cook Grandma struggled at home with isolation and now has an extended 'family' with all the staff and other residents My mum is also pleased that Millcroft take such good care of GMa - thank you!!
18 September 2025
The great kindness and care shown to my mother has surpassed my expectations. Mum’s sadly unexpected, rapid decline has not diminished, only increased the care and support both she and I have received at a very difficult and emotional time. The wonderful “family atmosphere “ has contributed to all aspects of mum’s care, and I couldn’t wish for more. Thank you all.
18 September 2025
I was invited to a barbecue at Millcroft by three residents who I visit regularly. It was a brilliant afternoon in every way, a magician entertaining, attentive staff and happy residents. The food which was prepared was fabulous something for everyone and plenty of variety. Nothing was too much trouble for the staff. It was like one big happy family. I have visited Millcroft a number pf occasions over the past year and it is one of the loveliest and friendliest homes I have been to. Well done everyone.
08 July 2025
From the first day mum moved into Millcroft Care Home she has been fully supported with kindness and care. This has also extended to the wider family. There is a welcoming family atmosphere which is a credit to all the staff working there. I have no hesitation in recommending this care home.
01 May 2025
I can't say enough about the caring staff at Millcroft and, in particular, the care home manager. The support provided during the difficult time of my Dad's passing was Phenomenal. The care home is very well run, it has the feeling of a home where everyone is welcomed + lo loved. All the residents are happy and well-cared for. I thank all the staff from the bottom of my heart, from the manager to the caregivers to the cleaners & tea/coffee deliverers
19 March 2025
I feel very lucky that my mum is being cared for at Millcroft. The staff are kind and caring and are careful to give the residents dignity. I am kept well informed if my mother is unwell or distressed. Staff always go the 'extra mile' to ensure residents are cared for, listened too and are as happy as they can be. I would have no hesitation in recommending Millcroft to any person requiring care.
28 January 2025
The minute the door was opened I felt at home. The staff for to keep me extremely quick and detected me like family. Individual residents appear to be studied and treated according to their particular circumstances.
21 January 2025
On arrival, there is always a welcoming smile and greeting from the staff. I am always informed as to where my friend can be found. There is always a cup of tea and biscuits on offer. If I am visiting at meal times there is always an offer to join my friend at the table and have been offered soup and sandwiches, which is very much appreciated. I have offered to pay for them but it has been declined. My friend and other residents always appear clean, dressed nicely and happy. The home is always clean with no apparent odours and there is always someone around if you need help or advice.
18 November 2024
Millcroft is a safe and secure environment with a warm and friendly atmosphere. My sister receives all the care she needs and seems very happy here.
09 September 2024
Happy place to be.
04 September 2024
My mother has been a resident at Millcroft Care Home for a number of years and the staff are always helpful in providing the care and support she needs. I would highly recommend this place for any family looking to move their loved ones into a care home.
20 August 2024
My husband has lived at Mill Croft for several years, during which time his needs have changed significantly, however, the staff have been fantastic and have gone out of their way to care for him at all times. The staff always appear cheerful, caring, helpful and treat him with dignity and respect. He receives regular visits and treatment from the chiropodist - arranged by Millcroft and health care as necessary. The staff keep me informed of any changes and contact me if they have any concerns. They are always very welcoming to me when I visit and always appear cheerful and friendly. The home always feels homely, appears spotlessly clean, is decorated tastefully and always smells clean and fresh. The garden is lovely and has a lovely view over a tree-covered hillside, which is very relaxing and therapeutic.
18 April 2024
The manager and her team were just wonderful for the brief period our mother was a resident at the home. The standard of care was exemplary and we will always be thankful for the way in which Mum's last few weeks were handled.
31 January 2024
Millcroft was the only care home we wanted our mother to go to. We knew friends that had been very happy there. Our mother has been there for seven months and settled in straight away. The staff are lovely, very caring. Always there to talk, to tell of any events that may have happened or be happening. All staff are friendly and have time for you. There are regular activities going on in the lounge, from bingo to sing-a-longs. Minibus rides out each week, a lovely garden to sit in. While sitting out last summer my mother heard an ice cream van in the distance and said it would be lovely if it came here. The manager arranged for it to come the following Sunday! Nothing is too much trouble. The loveliest home.
19 January 2024
Excellent care of my father. Take time to feed and clean him, especially as he has Alzheimer's. All the staff know the residents and take time to talk and help. I would recommend this care home.
23 August 2023
Very Good. I love my room, nice people around. Highly recommend.
23 August 2023
Everything is good. I came here for a short break but I decided to stay. The home is clean, the staff are friendly and caring. I can highly recommend Millcroft to anyone looking for a care home.
Latest Reviews for Millcroft Carehome
11 October 2025
My aunt is very happy in Millcroft, enjoys going out in the minibus at least twice a week. She also enjoys the activities, bingo etc. The staff and management are so helpful.
06 October 2025
Someone always around to help. Caring. Concerned for wellbeing and health. Sense of humour. Assistance with medical appointments.
06 October 2025
If you could choose anywhere - choose Millcroft. Family feeling with consistent, friendly and professional staff. Everyone is so welcoming and the added bonus of varied activities. Mum is wholly settled and tells me every time I visit how much she enjoys the food!
01 October 2025
Grandma is very happy - I always find the staff warm & welcoming- Millcroft has lots of activities that she enjoys with the added bonus of trips in the minibus - all the other residents seem happy and chatty & the food looks good too - GMa always says how she enjoys it especially as she doesn't need to cook Grandma struggled at home with isolation and now has an extended 'family' with all the staff and other residents My mum is also pleased that Millcroft take such good care of GMa - thank you!!
18 September 2025
The great kindness and care shown to my mother has surpassed my expectations. Mum’s sadly unexpected, rapid decline has not diminished, only increased the care and support both she and I have received at a very difficult and emotional time. The wonderful “family atmosphere “ has contributed to all aspects of mum’s care, and I couldn’t wish for more. Thank you all.
18 September 2025
I was invited to a barbecue at Millcroft by three residents who I visit regularly. It was a brilliant afternoon in every way, a magician entertaining, attentive staff and happy residents. The food which was prepared was fabulous something for everyone and plenty of variety. Nothing was too much trouble for the staff. It was like one big happy family. I have visited Millcroft a number pf occasions over the past year and it is one of the loveliest and friendliest homes I have been to. Well done everyone.
08 July 2025
From the first day mum moved into Millcroft Care Home she has been fully supported with kindness and care. This has also extended to the wider family. There is a welcoming family atmosphere which is a credit to all the staff working there. I have no hesitation in recommending this care home.
01 May 2025
I can't say enough about the caring staff at Millcroft and, in particular, the care home manager. The support provided during the difficult time of my Dad's passing was Phenomenal. The care home is very well run, it has the feeling of a home where everyone is welcomed + lo loved. All the residents are happy and well-cared for. I thank all the staff from the bottom of my heart, from the manager to the caregivers to the cleaners & tea/coffee deliverers
19 March 2025
I feel very lucky that my mum is being cared for at Millcroft. The staff are kind and caring and are careful to give the residents dignity. I am kept well informed if my mother is unwell or distressed. Staff always go the 'extra mile' to ensure residents are cared for, listened too and are as happy as they can be. I would have no hesitation in recommending Millcroft to any person requiring care.
28 January 2025
The minute the door was opened I felt at home. The staff for to keep me extremely quick and detected me like family. Individual residents appear to be studied and treated according to their particular circumstances.
21 January 2025
On arrival, there is always a welcoming smile and greeting from the staff. I am always informed as to where my friend can be found. There is always a cup of tea and biscuits on offer. If I am visiting at meal times there is always an offer to join my friend at the table and have been offered soup and sandwiches, which is very much appreciated. I have offered to pay for them but it has been declined. My friend and other residents always appear clean, dressed nicely and happy. The home is always clean with no apparent odours and there is always someone around if you need help or advice.
18 November 2024
Millcroft is a safe and secure environment with a warm and friendly atmosphere. My sister receives all the care she needs and seems very happy here.
09 September 2024
Happy place to be.
04 September 2024
My mother has been a resident at Millcroft Care Home for a number of years and the staff are always helpful in providing the care and support she needs. I would highly recommend this place for any family looking to move their loved ones into a care home.
20 August 2024
My husband has lived at Mill Croft for several years, during which time his needs have changed significantly, however, the staff have been fantastic and have gone out of their way to care for him at all times. The staff always appear cheerful, caring, helpful and treat him with dignity and respect. He receives regular visits and treatment from the chiropodist - arranged by Millcroft and health care as necessary. The staff keep me informed of any changes and contact me if they have any concerns. They are always very welcoming to me when I visit and always appear cheerful and friendly. The home always feels homely, appears spotlessly clean, is decorated tastefully and always smells clean and fresh. The garden is lovely and has a lovely view over a tree-covered hillside, which is very relaxing and therapeutic.
18 April 2024
The manager and her team were just wonderful for the brief period our mother was a resident at the home. The standard of care was exemplary and we will always be thankful for the way in which Mum's last few weeks were handled.
31 January 2024
Millcroft was the only care home we wanted our mother to go to. We knew friends that had been very happy there. Our mother has been there for seven months and settled in straight away. The staff are lovely, very caring. Always there to talk, to tell of any events that may have happened or be happening. All staff are friendly and have time for you. There are regular activities going on in the lounge, from bingo to sing-a-longs. Minibus rides out each week, a lovely garden to sit in. While sitting out last summer my mother heard an ice cream van in the distance and said it would be lovely if it came here. The manager arranged for it to come the following Sunday! Nothing is too much trouble. The loveliest home.
19 January 2024
Excellent care of my father. Take time to feed and clean him, especially as he has Alzheimer's. All the staff know the residents and take time to talk and help. I would recommend this care home.
23 August 2023
Very Good. I love my room, nice people around. Highly recommend.
23 August 2023
Everything is good. I came here for a short break but I decided to stay. The home is clean, the staff are friendly and caring. I can highly recommend Millcroft to anyone looking for a care home.