Submit a Review for Nightingales Residential Care Home
38 Western Road, Newick, Lewes, BN8 4LF
View full details of Nightingales Residential Care HomeLatest Reviews for Nightingales Residential Care Home
09 January 2026
Having both my 94 year old parents suffering dementia in different ways the care home gave our family the support and help through a difficult time. The manager and staff made it possible for my parents to stay together and cared for them for the last 3 years of their lives. Both my parents could
sometimes be difficult but the staff were always patient, kind and caring. Activities, staff sitting and chatting always helped my parents pass the days. For me the home was a place I could visit anytime, feel at ease and part of the care.
24 September 2025
My 75 year old mother moved to Nightingales as a full time resident early in 2025. She is very happy. Food is fresh and homecooked with a good variety. The staff are kind and caring. There is a good range of activities, including beauty treatments. The home is clean and modern. Communication with
the home is good. There are regular visits from the GP and district nurse. The home is well managed and well maintained. Staff are proactive. Nightingales is a very happy place, which my mother now calls home.
07 April 2025
Mum moved into Nightingale's in September last year after she was no longer able to live independently. The staff have all been so caring and helpful with Mum and with us. It took a huge worry off our minds to know that she was getting good care and was in a safe and secure environment where we
could easily visit her in. Sadly, Mum passed away last week, aged 95 and peacefully in her sleep. We really feel she had the best care and comfort right up to the end.
29 January 2025
Nightingales is a home from home to my mother who is 103 and has resided there since March 2024. There are plenty of staff and the place is clean and spacious. The staff are friendly and helpful and happy to do anything you ask. There is a large patio area which we use often when the weather is
good enough, it has plenty of comfortable chairs and a large table to sit around under cover if you prefer. They are in the process of making a 'zen' garden with water features for this year. There are organised activities for those who enjoy them. There are also entertainers from time to time. The food is very good, especially the homemade cakes. There is a very large day room with comfortable armchairs and a big TV, a 'Quiet Room', and even a hairdressing salon. I would not hesitate to recommend Nightingales.
08 May 2024
It was a very pleasant experience. The care was excellent. I did not know what to expect, having had very little connection with care/nursing homes. My visitors were always welcomed with refreshments if they so desired. I have no hesitation in saying I would recommend it to friends and family should
they need similar care or treatment.
08 May 2024
My cousin was a resident for several months including end-of-life care. The home was very supportive throughout his stay. The accommodation was new and perfect for his needs.
17 April 2024
I found the care home to be excellent. Staff in particular were kind and caring to my mother. If there was a problem I was notified immediately. Always listened if I had any concerns.
10 April 2024
I was lucky enough to find Nightingales following a recommendation from a friend.
My mother spent 15 months here and I can't fault the care she received. Their friendly and informal, rather than regimented, approach, suited us all very well.
The home itself is bright, cheerful and welcoming and I
would definitely recommend it.
16 January 2023
The care home cared for my brother for almost eighteen months. The staff were amazing, thoughtful and efficient. They kept in contact with us regarding any issues with my brother. The care home itself is just like someone's home, cosy, bright and cheerful and smells of 'home cooking'. They have
recently invested in a new block of rooms. If I had to be cared for this is the place I would want to be looked after in.
08 September 2022
I have found Nightingales Care Home to have a very friendly environment. Staff are always helpful. Home is always clean and tidy, but feels like visiting someone's home rather than a clinical unit. There is always a friendly welcome and residents seem well cared for.
05 April 2021
Communication is excellent between care home and relatives via email, phone, etc.
The tarmac drive outside the home in need of resurfacing.
Some residents miss being outdoors very much and so it is disappointing that despite the home being set in extensive grounds, the gardens and trees are very
overgrown and look neglected - residents only have a very tiny area to sit outside. Very much needs improving so that those who enjoy gentle walks outside have pleasant open areas.
31 March 2021
My aunt has been in Nightingales Care Home since March 2020 for safety during the pandemic, although it looks like now too become her new home. She will 100 in June 2021. She stayed twice in 2019 for respite care. She has a large comfortable bedroom with her own toilet and washing facilities. The
manager is professional but very approachable with excellent help and advice. I have found the staff very respectful, caring and compassionate. The whole team have worked really hard to avoid Covid coming into the home, and all guideline seemed to have been adhered to. Throughout these uncertain times, the manager has kept relatives regularly updated.
30 March 2021
My mother enjoyed her time at Nightingales, being particularly appreciative of the homely atmosphere and the attentive, friendly and caring staff.
04 March 2020
My Mother moved into Nightingales 2weeks before her 101st birthday in Sept 2019. Coming from her home of 70yrs we were so appreciative of the way the staff at Nightingales made the transition to residential care stress-free and smooth.
Initially Mum was able to enjoy the family environment and
social interaction at mealtimes or in the lounge. As she became frail staff tailored the care they gave Mum to her changing needs and kept her safe and comfortable.
The final 72hrs of her life were peaceful and dignified. The staff respected her and our wishes to avoid hospital admission and provided care that enabled Mum to remain in the privacy of her own room with her family. We could not have been more supported.
24 June 2019
Staff were sympathetic and helpful, even after discharge.
05 March 2019
The home is working very hard to improve the standards after a long period of non-investment in the building. The new manager is very positive and experienced and seems very driven. In a short time, a great deal of improvement has occurred. The welfare of the residents is definitely her number one
priority.
08 February 2019
Very friendly, caring, attentive environment for the residents.
Latest Reviews for Nightingales Residential Care Home
09 January 2026
Having both my 94 year old parents suffering dementia in different ways the care home gave our family the support and help through a difficult time. The manager and staff made it possible for my parents to stay together and cared for them for the last 3 years of their lives. Both my parents could
sometimes be difficult but the staff were always patient, kind and caring. Activities, staff sitting and chatting always helped my parents pass the days. For me the home was a place I could visit anytime, feel at ease and part of the care.
24 September 2025
My 75 year old mother moved to Nightingales as a full time resident early in 2025. She is very happy. Food is fresh and homecooked with a good variety. The staff are kind and caring. There is a good range of activities, including beauty treatments. The home is clean and modern. Communication with
the home is good. There are regular visits from the GP and district nurse. The home is well managed and well maintained. Staff are proactive. Nightingales is a very happy place, which my mother now calls home.
07 April 2025
Mum moved into Nightingale's in September last year after she was no longer able to live independently. The staff have all been so caring and helpful with Mum and with us. It took a huge worry off our minds to know that she was getting good care and was in a safe and secure environment where we
could easily visit her in. Sadly, Mum passed away last week, aged 95 and peacefully in her sleep. We really feel she had the best care and comfort right up to the end.
29 January 2025
Nightingales is a home from home to my mother who is 103 and has resided there since March 2024. There are plenty of staff and the place is clean and spacious. The staff are friendly and helpful and happy to do anything you ask. There is a large patio area which we use often when the weather is
good enough, it has plenty of comfortable chairs and a large table to sit around under cover if you prefer. They are in the process of making a 'zen' garden with water features for this year. There are organised activities for those who enjoy them. There are also entertainers from time to time. The food is very good, especially the homemade cakes. There is a very large day room with comfortable armchairs and a big TV, a 'Quiet Room', and even a hairdressing salon. I would not hesitate to recommend Nightingales.
08 May 2024
It was a very pleasant experience. The care was excellent. I did not know what to expect, having had very little connection with care/nursing homes. My visitors were always welcomed with refreshments if they so desired. I have no hesitation in saying I would recommend it to friends and family should
they need similar care or treatment.
08 May 2024
My cousin was a resident for several months including end-of-life care. The home was very supportive throughout his stay. The accommodation was new and perfect for his needs.
17 April 2024
I found the care home to be excellent. Staff in particular were kind and caring to my mother. If there was a problem I was notified immediately. Always listened if I had any concerns.
10 April 2024
I was lucky enough to find Nightingales following a recommendation from a friend.
My mother spent 15 months here and I can't fault the care she received. Their friendly and informal, rather than regimented, approach, suited us all very well.
The home itself is bright, cheerful and welcoming and I
would definitely recommend it.
16 January 2023
The care home cared for my brother for almost eighteen months. The staff were amazing, thoughtful and efficient. They kept in contact with us regarding any issues with my brother. The care home itself is just like someone's home, cosy, bright and cheerful and smells of 'home cooking'. They have
recently invested in a new block of rooms. If I had to be cared for this is the place I would want to be looked after in.
08 September 2022
I have found Nightingales Care Home to have a very friendly environment. Staff are always helpful. Home is always clean and tidy, but feels like visiting someone's home rather than a clinical unit. There is always a friendly welcome and residents seem well cared for.
05 April 2021
Communication is excellent between care home and relatives via email, phone, etc.
The tarmac drive outside the home in need of resurfacing.
Some residents miss being outdoors very much and so it is disappointing that despite the home being set in extensive grounds, the gardens and trees are very
overgrown and look neglected - residents only have a very tiny area to sit outside. Very much needs improving so that those who enjoy gentle walks outside have pleasant open areas.
31 March 2021
My aunt has been in Nightingales Care Home since March 2020 for safety during the pandemic, although it looks like now too become her new home. She will 100 in June 2021. She stayed twice in 2019 for respite care. She has a large comfortable bedroom with her own toilet and washing facilities. The
manager is professional but very approachable with excellent help and advice. I have found the staff very respectful, caring and compassionate. The whole team have worked really hard to avoid Covid coming into the home, and all guideline seemed to have been adhered to. Throughout these uncertain times, the manager has kept relatives regularly updated.
30 March 2021
My mother enjoyed her time at Nightingales, being particularly appreciative of the homely atmosphere and the attentive, friendly and caring staff.
04 March 2020
My Mother moved into Nightingales 2weeks before her 101st birthday in Sept 2019. Coming from her home of 70yrs we were so appreciative of the way the staff at Nightingales made the transition to residential care stress-free and smooth.
Initially Mum was able to enjoy the family environment and
social interaction at mealtimes or in the lounge. As she became frail staff tailored the care they gave Mum to her changing needs and kept her safe and comfortable.
The final 72hrs of her life were peaceful and dignified. The staff respected her and our wishes to avoid hospital admission and provided care that enabled Mum to remain in the privacy of her own room with her family. We could not have been more supported.
24 June 2019
Staff were sympathetic and helpful, even after discharge.
05 March 2019
The home is working very hard to improve the standards after a long period of non-investment in the building. The new manager is very positive and experienced and seems very driven. In a short time, a great deal of improvement has occurred. The welfare of the residents is definitely her number one
priority.
08 February 2019
Very friendly, caring, attentive environment for the residents.