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Nightingales Residential Care Home

38 Western Road, Newick, Lewes, East Sussex BN8 4LF
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Nightingales Residential Care Home, Lewes
Nightingales Residential Care Home, Lewes
Nightingales Residential Care Home, Lewes

Nightingales Care Home provides care and accommodation for people who require nursing or personal care, and for those living with dementia.

The care is delivered in a safe and stimulating environment with a welcoming and relaxed atmosphere that feels like home from home.

Staff are skilled and trained to support residents in all areas of their day to day care helping them to maintain as much independence as possible.

Care Provided by Nightingales Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150From £1,150
Residential Dementia CareFrom £1,200From £1,200

Contact Nightingales Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Joy Care Service Ltd
  • Private Owned

Person in charge

  • Laura Holland(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (29)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • All visitors are welcome Wheelchair access via a ramp if needed in the porch

Parking

  • Large private car park onsite for all visitors with plenty of available spaces right outside the home .

Nightingales Residential Care Home Reviews (21)

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9.3

Nightingales Residential Care Home has a Review Score of 9.3 (9.338) out of 10, based on 8 reviews in the last 2 years. Over all time Nightingales Residential Care Home has 21 reviews.

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Showing 21 reviews matching selected criteria
Review from Linda L (Daughter of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience

My mother has been living at Nightingales since August 2025. The home is always clean and there is always a welcoming, friendly atmosphere. The food is really good and the carers and management are compassionate, gentle and pay attention to the needs of the residents no matter how difficult they may be. Also as family we are treated with the same, friendly kindness. I would recommend Nightingales 100 percent

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Review from Doreen S (Wife of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

I can't speak too highly of the care that Nightingales took to look after Douglas. The staff were wonderful and always treated him with great affection and nothing was too much trouble. If ever they were concerned about him they would ring me to tell me straight away. He had a very nice room and the food which was freshly cooked was excellent.

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Review from Maggie W (Daughter of Resident) published on 29 May 2026 Submitted via Postal Card
Overall Experience

Nightingales is a lovely well managed, modern and welcoming care home. The manager and staff were always professional helpful, caring and kind. Food options and activities were always available. The home cared for my mother for 3 years and did an excellent job.

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Review from John A (Son of Resident) published on 26 May 2026 Submitted via Postal Card
Overall Experience

Mum had been in the home for three years. She was very well looked after and the staff were always very friendly and helpful. The home was comfortable and encouraged activities and involvement.

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Review from Graham B (Son of Resident) published on 9 January 2026 Submitted via Postal Card
Overall Experience

Having both my 94 year old parents suffering dementia in different ways the care home gave our family the support and help through a difficult time. The manager and staff made it possible for my parents to stay together and cared for them for the last 3 years of their lives. Both my parents could sometimes be difficult but the staff were always patient, kind and caring. Activities, staff sitting and chatting always helped my parents pass the days. For me the home was a place I could visit anytime, feel at ease and part of the care.

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Review from D B (Son of Resident) published on 24 September 2025 Submitted via Postal Card
Overall Experience

My 75 year old mother moved to Nightingales as a full time resident early in 2025. She is very happy. Food is fresh and homecooked with a good variety. The staff are kind and caring. There is a good range of activities, including beauty treatments. The home is clean and modern. Communication with the home is good. There are regular visits from the GP and district nurse. The home is well managed and well maintained. Staff are proactive. Nightingales is a very happy place, which my mother now calls home.

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Review from R T (Son of Resident) published on 7 April 2025 Submitted via Postal Card
Overall Experience

Mum moved into Nightingale's in September last year after she was no longer able to live independently. The staff have all been so caring and helpful with Mum and with us. It took a huge worry off our minds to know that she was getting good care and was in a safe and secure environment where we could easily visit her in. Sadly, Mum passed away last week, aged 95 and peacefully in her sleep. We really feel she had the best care and comfort right up to the end.

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Review from Anne M (Daughter of Resident) published on 29 January 2025 Submitted via Website
Overall Experience

Nightingales is a home from home to my mother who is 103 and has resided there since March 2024. There are plenty of staff and the place is clean and spacious. The staff are friendly and helpful and happy to do anything you ask. There is a large patio area which we use often when the weather is good enough, it has plenty of comfortable chairs and a large table to sit around under cover if you prefer. They are in the process of making a 'zen' garden with water features for this year. There are organised activities for those who enjoy them. There are also entertainers from time to time. The food is very good, especially the homemade cakes. There is a very large day room with comfortable armchairs and a big TV, a 'Quiet Room', and even a hairdressing salon. I would not hesitate to recommend Nightingales.

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Review from A T (Cousin of Resident) published on 8 May 2024 Submitted via Postal Card
Overall Experience

My cousin was a resident for several months including end-of-life care. The home was very supportive throughout his stay. The accommodation was new and perfect for his needs.

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Review from S M (Resident / Service User) published on 8 May 2024 Submitted via Postal Card
Overall Experience

It was a very pleasant experience. The care was excellent. I did not know what to expect, having had very little connection with care/nursing homes. My visitors were always welcomed with refreshments if they so desired. I have no hesitation in saying I would recommend it to friends and family should they need similar care or treatment.

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Review from Audrey D (Daughter of Resident) published on 17 April 2024 Submitted via Postal Card
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I found the care home to be excellent. Staff in particular were kind and caring to my mother. If there was a problem I was notified immediately. Always listened if I had any concerns.

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Review from M G (Daughter of Resident) published on 10 April 2024 Submitted via Website
Overall Experience
I was lucky enough to find Nightingales following a recommendation from a friend.
My mother spent 15 months here and I can't fault the care she received. Their friendly and informal, rather than regimented, approach, suited us all very well.

The home itself is bright, cheerful and welcoming and I would definitely recommend it.

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Review from Valerie T (Sister of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

The care home cared for my brother for almost eighteen months. The staff were amazing, thoughtful and efficient. They kept in contact with us regarding any issues with my brother. The care home itself is just like someone's home, cosy, bright and cheerful and smells of 'home cooking'. They have recently invested in a new block of rooms. If I had to be cared for this is the place I would want to be looked after in.

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Review from Charlotte M (Friend of Resident) published on 8 September 2022 Submitted via Postal Card
Overall Experience

I have found Nightingales Care Home to have a very friendly environment. Staff are always helpful. Home is always clean and tidy, but feels like visiting someone's home rather than a clinical unit. There is always a friendly welcome and residents seem well cared for.

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Review from J W (Wife of Resident) published on 5 April 2021 Submitted via Postal Card
Overall Experience
Communication is excellent between care home and relatives via email, phone, etc.
The tarmac drive outside the home in need of resurfacing.

Some residents miss being outdoors very much and so it is disappointing that despite the home being set in extensive grounds, the gardens and trees are very overgrown and look neglected - residents only have a very tiny area to sit outside. Very much needs improving so that those who enjoy gentle walks outside have pleasant open areas.

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Review from A G (Niece of Resident) published on 31 March 2021 Submitted via Postal Card
Overall Experience

My aunt has been in Nightingales Care Home since March 2020 for safety during the pandemic, although it looks like now too become her new home. She will 100 in June 2021. She stayed twice in 2019 for respite care. She has a large comfortable bedroom with her own toilet and washing facilities. The manager is professional but very approachable with excellent help and advice. I have found the staff very respectful, caring and compassionate. The whole team have worked really hard to avoid Covid coming into the home, and all guideline seemed to have been adhered to. Throughout these uncertain times, the manager has kept relatives regularly updated.

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Review from D F (Son of Resident) published on 30 March 2021 Submitted via Postal Card
Overall Experience

My mother enjoyed her time at Nightingales, being particularly appreciative of the homely atmosphere and the attentive, friendly and caring staff.

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Review from Wendy H (Daughter of Resident) published on 4 March 2020 Submitted via Website
Overall Experience
My Mother moved into Nightingales 2weeks before her 101st birthday in Sept 2019. Coming from her home of 70yrs we were so appreciative of the way the staff at Nightingales made the transition to residential care stress-free and smooth.
Initially Mum was able to enjoy the family environment and social interaction at mealtimes or in the lounge. As she became frail staff tailored the care they gave Mum to her changing needs and kept her safe and comfortable.

The final 72hrs of her life were peaceful and dignified. The staff respected her and our wishes to avoid hospital admission and provided care that enabled Mum to remain in the privacy of her own room with her family. We could not have been more supported.

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Review from Barbara H (Wife of Resident) published on 24 June 2019 Submitted via Postal Card
Overall Experience

Staff were sympathetic and helpful, even after discharge.

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Review from D S (Niece of Resident) published on 5 March 2019 Submitted via Postal Card
Overall Experience

The home is working very hard to improve the standards after a long period of non-investment in the building. The new manager is very positive and experienced and seems very driven. In a short time, a great deal of improvement has occurred. The welfare of the residents is definitely her number one priority.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Frequently Asked Questions about Nightingales Residential Care Home

What types of Care is Nightingales Residential Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nightingales Residential Care Home have?

There are 33 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Nightingales Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Nightingales Residential Care Home to the centre of Lewes?

7.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nightingales Residential Care Home to verify any information. View our terms and conditions. Nightingales Residential Care Home has an Enhanced Service -more info.