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Charles Road, St Leonards-on-Sea, TN38 0JU
View Full Details of WhitecliffLatest Reviews for Whitecliff
07 August 2025
On all my visits to Whitcliff, I have found the home to be very welcoming, clean and a happy place to be. My uncle is well looked after. He is always engaged in meaningful activities and is treated with friendliness and respect by all the staff. The house has a lovely homely feel, with the staff positively engaging with the residents. I am very happy with the care my uncle receives at Whitecliff
10 July 2025
The staff are always very friendly and happy to see visitors. I have monthly telephone updates and more often if there are any concerns. My friend looks comfortable and well looked after. His room has changing wall decorations and music playing as he is now confirmed to bed.
10 July 2025
Through the difficult journey of dementia, my mum enjoys her days here. She chats and enjoys the company she has. She trusts the staff completely. Their kindness and care for her with respect and dignity they have, at all times, means that she has a good life, as good a quality of life as she can. There is always something going on to be involved in, and always laughing and smiling. It is such a reassurance knowing she is being so cared for.
03 July 2025
I visit my mum about 4 times a year as I live in York, but whenever I visit, she always seems happy. The staff are always very friendly and helpful. I have no complaints whatsoever. We are just so grateful for all the kindness and care they show to our mum!
23 June 2025
My auntie is living here and when I have visited her the home seems to be very clean and all the staff very friendly.
18 June 2025
Visited for a family members 90th birthday, walked through to the garden by a member of staff. Was greeted at the door by a member of staff with a big smile. Lovely spread of food was provided. Back garden really nice and spacious.
13 June 2025
Staff always very friendly and my visits are very enjoyably. My Aunt's birthday party was excellent, the staff went out of their way to make it very special.
27 May 2025
White cliff care home has been absolutely fantastic in their duty of care to my dad, we have never had any issues and they truly do display the pinnacle of not only care but love to all residents and faculty.
27 March 2025
I have been so pleased with everyone at Whitecliff. The staff are all lovely and have made mum at home and me so welcome when I visit. I feel that when I leave Mum I don't have to worry about her care or safety. I wish I'd had the choice of this home before. Christmas was great with a lot of activities and parties. Great atmosphere every time I visit.
07 March 2025
My mother has been in the home for over 2 years and I could not be more happy with her care. The staff are excellent from the cleaners through to the management team. Mum is well looked after, I am kept informed at all times, dignity and care is at the heart of the home.
07 March 2025
Dad arrived at Whitecliff in December 2024. The staff have been amazing. Wonderful people. Dad is very happy here. Warm, clean and welcoming home. Fantastic staff.
20 February 2025
Nan has settled very well and enjoys taking part in the activities and trips out. All staff are very friendly and helpful. Nan has a very nice room and has decorated it with items from home.
14 November 2024
My mum has been in Whitecliff since January 2022. She is bedbound and they look after her with the upmost care and compassion. It was her 90th birthday at the weekend and although she hardly ever wakes up they went to town. They decorated her room with balloons, banners and even got her a tiara. They also provided afternoon tea and made a wonderful chocolate cake. They even all signed a card for her. They really are the best.
06 October 2024
Whitecliff has provided excellent care to my mother, who can be very unpredictable at the best of times! They have kept me informed and up to date. Fabulous care home and staff.
09 September 2024
My sister settled into the home very quickly and is very happy. Staff are attentive to her needs and attempt to engage her in activities. She particularly enjoys the bus trips out. Any minor issues have been dealt with efficiently to our satisfaction. Feels like a home and not an institution. Credit to all staff and management.
03 September 2024
Very nice atmosphere, friendly staff. Nice to sit in the garden and have coffee with my brother. He seems very happy and the staff engage with him nicely.
14 August 2024
Attended the summer party and it was my partner's mum's birthday, we had such a nice time! All the carers are so welcoming and cheerful, they are so attentive and clearly enjoy looking after all the lovely residents. Thank you for a great day despite the rain!
14 August 2024
I am incredibly grateful to the dedicated team at Whitecliff for the exceptional care they provide for my mum. Mum is only 65, and we were so scared of what a care home would do to her. She has been a resident here for three years, and we could not imagine a better place for her. The staff at Whitecliff go above and beyond to ensure my mum's well-being and happiness. One of the most heartwarming aspects of Whitecliff is how they celebrate life's special moments. They organize wonderful parties for all occasions, ensuring every resident feels included and cherished. Each birthday is made memorable with a homemade cake and thoughtful presents, which always bring a smile to my mum's face. These personal touches mean the world to us and highlight the extraordinary efforts the staff put into making every day special. We wholeheartedly recommend Whitecliff to anyone seeking a place where their loved ones will be truly valued and cared for.
14 August 2024
Went to the Whitecliffe summer party. It was also my partner's mum's birthday. They could not have done any more to make us (a big family group) feel more comfortable and welcome. They made it look effortless, constantly tending to the residents and ensuring they all had lots of fun. In addition, they made a fantastic cake for her. Thank you.
03 May 2024
I'm always very pleased to come to visit my mother. Everyone is always so smiley and happy, creating a warm welcoming environment. Mum has always been very well looked after and I am always well informed of any problems that occasionally arise and I have full confidence in the way issues are always dealt with the best way for Mum's benefit.
Latest Reviews for Whitecliff
07 August 2025
On all my visits to Whitcliff, I have found the home to be very welcoming, clean and a happy place to be. My uncle is well looked after. He is always engaged in meaningful activities and is treated with friendliness and respect by all the staff. The house has a lovely homely feel, with the staff positively engaging with the residents. I am very happy with the care my uncle receives at Whitecliff
10 July 2025
The staff are always very friendly and happy to see visitors. I have monthly telephone updates and more often if there are any concerns. My friend looks comfortable and well looked after. His room has changing wall decorations and music playing as he is now confirmed to bed.
10 July 2025
Through the difficult journey of dementia, my mum enjoys her days here. She chats and enjoys the company she has. She trusts the staff completely. Their kindness and care for her with respect and dignity they have, at all times, means that she has a good life, as good a quality of life as she can. There is always something going on to be involved in, and always laughing and smiling. It is such a reassurance knowing she is being so cared for.
03 July 2025
I visit my mum about 4 times a year as I live in York, but whenever I visit, she always seems happy. The staff are always very friendly and helpful. I have no complaints whatsoever. We are just so grateful for all the kindness and care they show to our mum!
23 June 2025
My auntie is living here and when I have visited her the home seems to be very clean and all the staff very friendly.
18 June 2025
Visited for a family members 90th birthday, walked through to the garden by a member of staff. Was greeted at the door by a member of staff with a big smile. Lovely spread of food was provided. Back garden really nice and spacious.
13 June 2025
Staff always very friendly and my visits are very enjoyably. My Aunt's birthday party was excellent, the staff went out of their way to make it very special.
27 May 2025
White cliff care home has been absolutely fantastic in their duty of care to my dad, we have never had any issues and they truly do display the pinnacle of not only care but love to all residents and faculty.
27 March 2025
I have been so pleased with everyone at Whitecliff. The staff are all lovely and have made mum at home and me so welcome when I visit. I feel that when I leave Mum I don't have to worry about her care or safety. I wish I'd had the choice of this home before. Christmas was great with a lot of activities and parties. Great atmosphere every time I visit.
07 March 2025
My mother has been in the home for over 2 years and I could not be more happy with her care. The staff are excellent from the cleaners through to the management team. Mum is well looked after, I am kept informed at all times, dignity and care is at the heart of the home.
07 March 2025
Dad arrived at Whitecliff in December 2024. The staff have been amazing. Wonderful people. Dad is very happy here. Warm, clean and welcoming home. Fantastic staff.
20 February 2025
Nan has settled very well and enjoys taking part in the activities and trips out. All staff are very friendly and helpful. Nan has a very nice room and has decorated it with items from home.
14 November 2024
My mum has been in Whitecliff since January 2022. She is bedbound and they look after her with the upmost care and compassion. It was her 90th birthday at the weekend and although she hardly ever wakes up they went to town. They decorated her room with balloons, banners and even got her a tiara. They also provided afternoon tea and made a wonderful chocolate cake. They even all signed a card for her. They really are the best.
06 October 2024
Whitecliff has provided excellent care to my mother, who can be very unpredictable at the best of times! They have kept me informed and up to date. Fabulous care home and staff.
09 September 2024
My sister settled into the home very quickly and is very happy. Staff are attentive to her needs and attempt to engage her in activities. She particularly enjoys the bus trips out. Any minor issues have been dealt with efficiently to our satisfaction. Feels like a home and not an institution. Credit to all staff and management.
03 September 2024
Very nice atmosphere, friendly staff. Nice to sit in the garden and have coffee with my brother. He seems very happy and the staff engage with him nicely.
14 August 2024
Attended the summer party and it was my partner's mum's birthday, we had such a nice time! All the carers are so welcoming and cheerful, they are so attentive and clearly enjoy looking after all the lovely residents. Thank you for a great day despite the rain!
14 August 2024
I am incredibly grateful to the dedicated team at Whitecliff for the exceptional care they provide for my mum. Mum is only 65, and we were so scared of what a care home would do to her. She has been a resident here for three years, and we could not imagine a better place for her. The staff at Whitecliff go above and beyond to ensure my mum's well-being and happiness. One of the most heartwarming aspects of Whitecliff is how they celebrate life's special moments. They organize wonderful parties for all occasions, ensuring every resident feels included and cherished. Each birthday is made memorable with a homemade cake and thoughtful presents, which always bring a smile to my mum's face. These personal touches mean the world to us and highlight the extraordinary efforts the staff put into making every day special. We wholeheartedly recommend Whitecliff to anyone seeking a place where their loved ones will be truly valued and cared for.
14 August 2024
Went to the Whitecliffe summer party. It was also my partner's mum's birthday. They could not have done any more to make us (a big family group) feel more comfortable and welcome. They made it look effortless, constantly tending to the residents and ensuring they all had lots of fun. In addition, they made a fantastic cake for her. Thank you.
03 May 2024
I'm always very pleased to come to visit my mother. Everyone is always so smiley and happy, creating a warm welcoming environment. Mum has always been very well looked after and I am always well informed of any problems that occasionally arise and I have full confidence in the way issues are always dealt with the best way for Mum's benefit.