Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Queens Lodge

stars
stars 14 November 2017
My sister attends Queens Lodge for respite throughout the year. Social Services recommended Queens Lodge and I checked it out beforehand and it seemed lovely. Staff are all very nice. She is taken out every day to places she wants to go to. They know her very well and always ensure she has a key to
her room and same room, as this is important to her. She has on occasion stayed longer than planned so she could attend parties or events. She loves Queens Lodge, good food and clean. Many staff have worked there years. My sister loves them all and they always make sure she’s happy, highly recommend.
Review from Barbara C (Sister of Resident/Service User)