Submit a Review for Tripletrees Residential Care Home
70 Ferndale Road, Burgess Hill, RH15 0HD
View Full Details of Tripletrees Residential Care HomeLatest Reviews for Tripletrees Residential Care Home
08 September 2025
I cannot recommend triple trees enough they kept my mother safe during Covid and have cared for her better than we could have ever asked for since. They have always met her needs and have kept my family updated of any changes when they occur , in fact they have become part of our family as mum was at the care home for over five years .She was always clean and well fed even towards the end of life they supported us through that difficult time , enabling us as a family to all be together when she passed , being able to hold her hand meant a lot to all of us . The staff team are very knowledgeable, caring and nurturing always appearing happy, they never seem to have a bad day , genuinely happy to help in what must be a very stressful and under appreciated job. I cannot thank you all enough just make sure you keep a room for my dad
22 August 2025
The care my dad received from the wonderful team at Tripletrees was just brilliant. The care and kindness they showed to my dad was really comforting for us as a family. Dad had been in hospital since January 2025 and after much too'in and fro'in with different Hospitals he was able to transfer to Tripletrees at the end of June. They immediately ensured that dad was able to settle in really quickly. It was so lovely to see dad dressed, clean, sitting in his chair and taking part in the activities. He was treated with respect and dignity and received the best care possible. From the moment we turned up unannounced to firstly view the home, to dad's moving in day, and right the way through to his passing, the team led by 3 staff members in particular (and others) was exemplary. The most important thing for us was knowing that he was being looked after well and that is exactly what we got from Tripletrees. Forever grateful for all they did to make dad's final days the best they could be.
19 August 2025
All staff at TripleTrees have always shown kindness and been very attentive to my mother in law needs. My mother in law was always happy and was well looked after. Up to her final days I found communication and access to her was excellent and always felt her needs were well catered for providing peace of mind. I would fully recommend TripleTrees to anyone who is in a position of needing help and support for their loved ones.
23 June 2025
From the very beginning, we were impressed by the warm and welcoming atmosphere of the home, and this has only deepened over time as we've witnessed the exceptional dedication of the staff. The carers are not only highly professional but also genuinely compassionate and attentive. They have taken the time to get to know my mum personally-her preferences, routines, and what makes her feel most comfortable. It's clear that she feels safe, respected, and valued, which has made a tremendous difference to her overall well-being and happiness. Communication has also been excellent. We are always kept informed about her health, daily activities, and any changes in her care plan. It gives us great peace of mind knowing she is in such capable and caring hands. The home itself is clean, well-maintained, and thoughtfully arranged to provide both safety and comfort. Triple Trees has made what could have been a very difficult transition feel smooth and reassuring.
13 January 2025
Couldn't be happier with Tripletrees Residential Care Home. Mum has been here for a while now and with the staff being so caring and friendly, is seemingly very happy here. It's always clean and tidy when I'm there and the staff regularly arrange activities for the residents, both onsite as well as taking them out together. Communication with the families is also excellent, with regular updates provided to us around the goings on at the care home that week if I'm unable to visit, as well as regular updates being provided following weekly GP visits or calls. Would highly recommend Tripletrees.
13 January 2025
I didn't realise how good a care home could be but after the experience with her previous home it's made me realise this is how a care home should be run. Always in communication with us with health updates and pictures and film of the things they do for all the residents. Mum is happy and content plus I'm told by mum the foods good. What more could a family want for their mum.
19 November 2024
We are so pleased our family member is cared for at this lovely care home. My aunt has been at the care home since 2018 and has received the best possible care here. The staff is absolutely fantastic. They are very caring and know my aunt really well. They practice a very holistic approach to care planning. I can see my aunt feels safe and very well looked after here. The staff communicate with us really well with regards to all aspects of her care regularly via messages, phone calls as well as when we visit. There are lots of fun activities planned for the residents and we are sent photos and videos of these on a regular basis. Outcomes of all professional visits are also communicated to us as and when they occur. Regular review meetings are held with the residents and families and the staff strive to explore and implement any area of improvement that can be identified. This is followed up by actions. Thank you so much to Triple Trees as we know our loved one is in very safe hands.
19 November 2024
I visited a number of care homes when looking for somewhere for my father and when so arrived at Tripletrees, and was waiting to be let in, I could hear music and laughter which was so refreshing! My father has now been a resident for 2 months and he is starting to settle in. The staff have been incredibly kind, patient and supportive both towards my father but also myself and my mother as we adjust to him being there. The staff send very regular updates which is really reassuring especially during the early days of settling in. They are always warm and welcoming when we visit and it seems a home from home.
19 September 2024
The staff are excellent and very helpful, I only visited once but very well kept and spotless. They have different things to do with exercise and they do an excursion to the beach in the local town. Can not praise them enough and via text, they send photos and videos and also messages.
29 August 2024
I am delighted with the care that my Mum is receiving at Triple Trees. I moved my Mum from a previous care setting, the positive changes to my Mum's overall well-being, are very obvious. My mum is very contented, she enjoys joining in with the daily activities, and is able to maintain a level of independence. Residents are at peace, and enjoy daily tasks, activities and occasional day trips. Great communication between the care home and myself, which gives me peace of mind.
15 August 2024
After moving Mum to Tripletrees Care Home from another nearby home, the transformation in Mum was immense. They recognised her needs immediately and treated her with respect and dignity. Two words stick out for me, Care which they certainly do and Home, which they truly do provide. The manager and the whole team do a great job. Communication through the family social media group gives excellent up-to-date information, on health issues, doctor visits and daily activities. I cannot speak highly enough of Tripletrees in respect of Mum's care. You can of course find slightly more salubrious facilities elsewhere but you certainly won't find better care than that provided by Tripletrees Care Home. You feel the ambience of warmth and kindness as soon as you walk through the door. Would happily recommend Tripletrees.
14 August 2024
All the staff are very friendly. They regularly update me when the doctor has visited so I'm confident my father's health needs are being met. I receive photos and videos of trips and activities my father takes part in, this is really appreciated as I don't live nearby.
12 August 2024
My stepmother has been a resident since May this year and has settled into their care extremely well. The staff are very friendly and helpful, always interacting with the residents making each and everyone one included. My stepmother really enjoys going for walks and being able to sit in the garden. So a massive thank you to you all for taking the time to help her settle and look after her.
26 March 2024
My mother joined the home in Feb this year The staff at Trippletrees made the transition extremely easy for us all The staff support to both myself and my mother has been exceptional The staff are friendly, kind and the home itself is amazing with daily activities and provides individual care needs to each resident The regular updates and photos on the family social media platform reassures us and it’s great to see what mums been doing.
22 February 2024
My aunt was a resident at Tripletrees for two years before she died just before Christmas 2023 aged 91. The managers and staff at Tripletrees are nothing short of wonderful. My aunt received such good care and attention, and we visited regularly. There were regular activities organised too. We got to know the staff well, they are so professional but with all those personal touches that are so valuable. I will miss them. It was so reassuring that my aunt was in such good and safe hands there. I wholeheartedly recommend Tripletrees. Thank you so much, very best wishes to the whole team.
22 February 2024
My mum moved in from hospital, never had been in this environment before. The staff and Manager made her feel very welcome and friendly. Having daily updates via the app. As a family, this has given us reassurance with the decision made.
21 February 2024
The care home looks after our mother with kindness, and compassion and is very professional. As she has difficulty swallowing after several strokes they prepare her food, and sometimes she has her own menu. Nothing is too much trouble for them. When she had a stroke in December the care home managed to find her another room as she could not walk the 3 stairs to her original room after the stroke. As our mother likes to go out, they take her when the weather is good they take her in her wheelchair. The care home treats my mother in a dignified manner.
08 February 2024
Mum had come to Tripletrees straight from hospital. They made her feel so very welcome. Our family were all so reassured when mum was there that she would be well looked after. Communication was also great via social media. Nothing was ever too much trouble every member of staff put their heart and soul into the place and they were professional in every way. We were sad to say goodbye. We highly recommend Tripletrees and wish them all success for the future.
31 January 2024
Mum was a resident at Tripletrees Residential Care Home for just over two years before she passed away in November 2023, aged 93. The managers and staff at Tripletrees have created a loving and caring atmosphere which makes residents and visitors feel at home. Mum enjoyed taking part in all the regular activities, including a trip to Brighton Pier. Good use of modern technology means we have many pictures and videos. High standard of care, meals and facilities. Great communications with relatives regarding care, doctors' visits and medications. I have found all the staff to be friendly, kind, caring and respectful of the residents' needs. Many thanks to all the staff at Tripletrees.
30 January 2024
Since we moved Mum into Tripletrees Residential Care Home, we have noticed a marked improvement in her well-being and now feel fully confident that she is in a safe and very caring environment. She also participates in some of the activities which are provided by Tripletrees, which is a first for Mum!
Latest Reviews for Tripletrees Residential Care Home
08 September 2025
I cannot recommend triple trees enough they kept my mother safe during Covid and have cared for her better than we could have ever asked for since. They have always met her needs and have kept my family updated of any changes when they occur , in fact they have become part of our family as mum was at the care home for over five years .She was always clean and well fed even towards the end of life they supported us through that difficult time , enabling us as a family to all be together when she passed , being able to hold her hand meant a lot to all of us . The staff team are very knowledgeable, caring and nurturing always appearing happy, they never seem to have a bad day , genuinely happy to help in what must be a very stressful and under appreciated job. I cannot thank you all enough just make sure you keep a room for my dad
22 August 2025
The care my dad received from the wonderful team at Tripletrees was just brilliant. The care and kindness they showed to my dad was really comforting for us as a family. Dad had been in hospital since January 2025 and after much too'in and fro'in with different Hospitals he was able to transfer to Tripletrees at the end of June. They immediately ensured that dad was able to settle in really quickly. It was so lovely to see dad dressed, clean, sitting in his chair and taking part in the activities. He was treated with respect and dignity and received the best care possible. From the moment we turned up unannounced to firstly view the home, to dad's moving in day, and right the way through to his passing, the team led by 3 staff members in particular (and others) was exemplary. The most important thing for us was knowing that he was being looked after well and that is exactly what we got from Tripletrees. Forever grateful for all they did to make dad's final days the best they could be.
19 August 2025
All staff at TripleTrees have always shown kindness and been very attentive to my mother in law needs. My mother in law was always happy and was well looked after. Up to her final days I found communication and access to her was excellent and always felt her needs were well catered for providing peace of mind. I would fully recommend TripleTrees to anyone who is in a position of needing help and support for their loved ones.
23 June 2025
From the very beginning, we were impressed by the warm and welcoming atmosphere of the home, and this has only deepened over time as we've witnessed the exceptional dedication of the staff. The carers are not only highly professional but also genuinely compassionate and attentive. They have taken the time to get to know my mum personally-her preferences, routines, and what makes her feel most comfortable. It's clear that she feels safe, respected, and valued, which has made a tremendous difference to her overall well-being and happiness. Communication has also been excellent. We are always kept informed about her health, daily activities, and any changes in her care plan. It gives us great peace of mind knowing she is in such capable and caring hands. The home itself is clean, well-maintained, and thoughtfully arranged to provide both safety and comfort. Triple Trees has made what could have been a very difficult transition feel smooth and reassuring.
13 January 2025
Couldn't be happier with Tripletrees Residential Care Home. Mum has been here for a while now and with the staff being so caring and friendly, is seemingly very happy here. It's always clean and tidy when I'm there and the staff regularly arrange activities for the residents, both onsite as well as taking them out together. Communication with the families is also excellent, with regular updates provided to us around the goings on at the care home that week if I'm unable to visit, as well as regular updates being provided following weekly GP visits or calls. Would highly recommend Tripletrees.
13 January 2025
I didn't realise how good a care home could be but after the experience with her previous home it's made me realise this is how a care home should be run. Always in communication with us with health updates and pictures and film of the things they do for all the residents. Mum is happy and content plus I'm told by mum the foods good. What more could a family want for their mum.
19 November 2024
We are so pleased our family member is cared for at this lovely care home. My aunt has been at the care home since 2018 and has received the best possible care here. The staff is absolutely fantastic. They are very caring and know my aunt really well. They practice a very holistic approach to care planning. I can see my aunt feels safe and very well looked after here. The staff communicate with us really well with regards to all aspects of her care regularly via messages, phone calls as well as when we visit. There are lots of fun activities planned for the residents and we are sent photos and videos of these on a regular basis. Outcomes of all professional visits are also communicated to us as and when they occur. Regular review meetings are held with the residents and families and the staff strive to explore and implement any area of improvement that can be identified. This is followed up by actions. Thank you so much to Triple Trees as we know our loved one is in very safe hands.
19 November 2024
I visited a number of care homes when looking for somewhere for my father and when so arrived at Tripletrees, and was waiting to be let in, I could hear music and laughter which was so refreshing! My father has now been a resident for 2 months and he is starting to settle in. The staff have been incredibly kind, patient and supportive both towards my father but also myself and my mother as we adjust to him being there. The staff send very regular updates which is really reassuring especially during the early days of settling in. They are always warm and welcoming when we visit and it seems a home from home.
19 September 2024
The staff are excellent and very helpful, I only visited once but very well kept and spotless. They have different things to do with exercise and they do an excursion to the beach in the local town. Can not praise them enough and via text, they send photos and videos and also messages.
29 August 2024
I am delighted with the care that my Mum is receiving at Triple Trees. I moved my Mum from a previous care setting, the positive changes to my Mum's overall well-being, are very obvious. My mum is very contented, she enjoys joining in with the daily activities, and is able to maintain a level of independence. Residents are at peace, and enjoy daily tasks, activities and occasional day trips. Great communication between the care home and myself, which gives me peace of mind.
15 August 2024
After moving Mum to Tripletrees Care Home from another nearby home, the transformation in Mum was immense. They recognised her needs immediately and treated her with respect and dignity. Two words stick out for me, Care which they certainly do and Home, which they truly do provide. The manager and the whole team do a great job. Communication through the family social media group gives excellent up-to-date information, on health issues, doctor visits and daily activities. I cannot speak highly enough of Tripletrees in respect of Mum's care. You can of course find slightly more salubrious facilities elsewhere but you certainly won't find better care than that provided by Tripletrees Care Home. You feel the ambience of warmth and kindness as soon as you walk through the door. Would happily recommend Tripletrees.
14 August 2024
All the staff are very friendly. They regularly update me when the doctor has visited so I'm confident my father's health needs are being met. I receive photos and videos of trips and activities my father takes part in, this is really appreciated as I don't live nearby.
12 August 2024
My stepmother has been a resident since May this year and has settled into their care extremely well. The staff are very friendly and helpful, always interacting with the residents making each and everyone one included. My stepmother really enjoys going for walks and being able to sit in the garden. So a massive thank you to you all for taking the time to help her settle and look after her.
26 March 2024
My mother joined the home in Feb this year The staff at Trippletrees made the transition extremely easy for us all The staff support to both myself and my mother has been exceptional The staff are friendly, kind and the home itself is amazing with daily activities and provides individual care needs to each resident The regular updates and photos on the family social media platform reassures us and it’s great to see what mums been doing.
22 February 2024
My aunt was a resident at Tripletrees for two years before she died just before Christmas 2023 aged 91. The managers and staff at Tripletrees are nothing short of wonderful. My aunt received such good care and attention, and we visited regularly. There were regular activities organised too. We got to know the staff well, they are so professional but with all those personal touches that are so valuable. I will miss them. It was so reassuring that my aunt was in such good and safe hands there. I wholeheartedly recommend Tripletrees. Thank you so much, very best wishes to the whole team.
22 February 2024
My mum moved in from hospital, never had been in this environment before. The staff and Manager made her feel very welcome and friendly. Having daily updates via the app. As a family, this has given us reassurance with the decision made.
21 February 2024
The care home looks after our mother with kindness, and compassion and is very professional. As she has difficulty swallowing after several strokes they prepare her food, and sometimes she has her own menu. Nothing is too much trouble for them. When she had a stroke in December the care home managed to find her another room as she could not walk the 3 stairs to her original room after the stroke. As our mother likes to go out, they take her when the weather is good they take her in her wheelchair. The care home treats my mother in a dignified manner.
08 February 2024
Mum had come to Tripletrees straight from hospital. They made her feel so very welcome. Our family were all so reassured when mum was there that she would be well looked after. Communication was also great via social media. Nothing was ever too much trouble every member of staff put their heart and soul into the place and they were professional in every way. We were sad to say goodbye. We highly recommend Tripletrees and wish them all success for the future.
31 January 2024
Mum was a resident at Tripletrees Residential Care Home for just over two years before she passed away in November 2023, aged 93. The managers and staff at Tripletrees have created a loving and caring atmosphere which makes residents and visitors feel at home. Mum enjoyed taking part in all the regular activities, including a trip to Brighton Pier. Good use of modern technology means we have many pictures and videos. High standard of care, meals and facilities. Great communications with relatives regarding care, doctors' visits and medications. I have found all the staff to be friendly, kind, caring and respectful of the residents' needs. Many thanks to all the staff at Tripletrees.
30 January 2024
Since we moved Mum into Tripletrees Residential Care Home, we have noticed a marked improvement in her well-being and now feel fully confident that she is in a safe and very caring environment. She also participates in some of the activities which are provided by Tripletrees, which is a first for Mum!