What types of Care is Tripletrees Residential Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Tripletrees Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tripletrees Residential Care Home to the centre of Burgess Hill?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Tripletrees Residential Care Home, 70 Ferndale Road, Burgess Hill, West Sussex RH15 0HD

Review from J S (Son of Resident) published on 8 October 2025 Submitted via Website • Report

Overall Experience

I was slightly worried when I heard that dad would not be able to choose his care home but I needn't have been because lidiya and the team have provided absolutely fantastic care and support for him.
There was a noticeable improvement in his mental state almost immediately.
I cannot recommend triple

trees highly enough.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Thank you so much for your lovely message. We're truly touched by your kind words. It means a great deal to us to know that your dad has settled in well and that you've noticed such a positive change…read more

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Review from Amanda B (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report

Overall Experience

I cannot recommend triple trees enough they kept my mother safe during Covid and have cared for her better than we could have ever asked for since.
They have always met her needs and have kept my family updated of any changes when they occur , in fact they have become part of our family as mum was

at the care home for over five years .She was always clean and well fed even towards the end of life they supported us through that difficult time , enabling us as a family to all be together when she passed , being able to hold her hand meant a lot to all of us .
The staff team are very knowledgeable, caring and nurturing always appearing happy, they never seem to have a bad day , genuinely happy to help in what must be a very stressful and under appreciated job.
I cannot thank you all enough just make sure you keep a room for my dad

Reply from Lidiya Augustine, Registered Manager at Tripletrees Residential Care Home

Thank you so much for your thoughtful and heartfelt words about Tripletrees Team. We are truly honored to have cared for your mother over the past five years and to have been able to support both her…read more

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Review from Deborah G (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report

Overall Experience

The care my dad received from the wonderful team at Tripletrees was just brilliant. The care and kindness they showed to my dad was really comforting for us as a family. Dad had been in hospital since January 2025 and after much too'in and fro'in with different Hospitals he was able to transfer to Tripletrees

at the end of June. They immediately ensured that dad was able to settle in really quickly. It was so lovely to see dad dressed, clean, sitting in his chair and taking part in the activities. He was treated with respect and dignity and received the best care possible. From the moment we turned up unannounced to firstly view the home, to dad's moving in day, and right the way through to his passing, the team led by 3 staff members in particular (and others) was exemplary. The most important thing for us was knowing that he was being looked after well and that is exactly what we got from Tripletrees. Forever grateful for all they did to make dad's final days the best they could be.

Reply from Lidiya Augustine, Registered Manager at Tripletrees Residential Care Home

Dear Family, thank you so much for your kind and thoughtful words. It truly means the world to our Tripletrees whole team to know that the care and support we gave your dad brought comfort to him and…read more

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Review from Adrian R (Son-in-law of Resident) published on 19 August 2025 Submitted via Website • Report

Overall Experience

All staff at TripleTrees have always shown kindness and been very attentive to my mother in law needs. My mother in law was always happy and was well looked after. Up to her final days I found communication and access to her was excellent and always felt her needs were well catered for providing peace

of mind. I would fully recommend TripleTrees to anyone who is in a position of needing help and support for their loved ones.

Reply from Lidiya Augustine, Registered Manager at Tripletrees Residential Care Home

Thank you so much for your kind words and recommendation. We are truly honoured to have been entrusted with the care of your mother-in-law and are glad to know that she felt happy and well looked…read more

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Review from Georgina L (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

From the very beginning, we were impressed by the warm and welcoming atmosphere of the home, and this has only deepened over time as we've witnessed the exceptional dedication of the staff.

The carers are not only highly professional but also genuinely compassionate and attentive. They have taken

the time to get to know my mum personally-her preferences, routines, and what makes her feel most comfortable. It's clear that she feels safe, respected, and valued, which has made a tremendous difference to her overall well-being and happiness.

Communication has also been excellent. We are always kept informed about her health, daily activities, and any changes in her care plan. It gives us great peace of mind knowing she is in such capable and caring hands.

The home itself is clean, well-maintained, and thoughtfully arranged to provide both safety and comfort.

Triple Trees has made what could have been a very difficult transition feel smooth and reassuring.

Reply from Lidiya Augustine, Registered Manager at Tripletrees Residential Care Home

Thank you so much for your thoughtful message and the beautiful review about Tripletrees. We are truly touched by your kind words and deeply grateful for the trust you and your family have placed in…read more

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Review from D C (Son of Resident) published on 13 January 2025 Submitted via Website • Report

Overall Experience

Couldn't be happier with Tripletrees Residential Care Home. Mum has been here for a while now and with the staff being so caring and friendly, is seemingly very happy here. It's always clean and tidy when I'm there and the staff regularly arrange activities for the residents, both onsite as well as

taking them out together. Communication with the families is also excellent, with regular updates provided to us around the goings on at the care home that week if I'm unable to visit, as well as regular updates being provided following weekly GP visits or calls.
Would highly recommend Tripletrees.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Thank you D for your thoughtful and generous review, it's greatly appreciated and it's truly humbling to hear such high praise for Tripletrees. As you have mentioned at the heart of everything we do…read more

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Review from Graham C (Son of Resident) published on 13 January 2025 Submitted via Website • Report

Overall Experience

I didn't realise how good a care home could be but after the experience with her previous home it's made me realise this is how a care home should be run. Always in communication with us with health updates and pictures and film of the things they do for all the residents. Mum is happy and content plus

I'm told by mum the foods good. What more could a family want for their mum.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Thank you so much for your kind words and glowing review. It's truly heartening to hear that your mother is receiving the care and attention she deserves and that our team's dedication is making a…read more

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Review from Shireen H (Niece of Resident) published on 19 November 2024 Submitted via Website • Report

Overall Experience

We are so pleased our family member is cared for at this lovely care home. My aunt has been at the care home since 2018 and has received the best possible care here. The staff is absolutely fantastic. They are very caring and know my aunt really well. They practice a very holistic approach to care planning.
I

can see my aunt feels safe and very well looked after here. The staff communicate with us really well with regards to all aspects of her care regularly via messages, phone calls as well as when we visit. There are lots of fun activities planned for the residents and we are sent photos and videos of these on a regular basis. Outcomes of all professional visits are also communicated to us as and when they occur.
Regular review meetings are held with the residents and families and the staff strive to explore and implement any area of improvement that can be identified. This is followed up by actions.
Thank you so much to Triple Trees as we know our loved one is in very safe hands.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Thank you for taking your valuable time to share your fantastic review about Tripletrees. We're pleased to hear your thoughts on our facilities, staff and the level of care and support provided. Glad…read more

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Review from Sue M (Daughter of Resident) published on 19 November 2024 Submitted via Website • Report

Overall Experience

I visited a number of care homes when looking for somewhere for my father and when so arrived at Tripletrees, and was waiting to be let in, I could hear music and laughter which was so refreshing!
My father has now been a resident for 2 months and he is starting to settle in. The staff have been incredibly

kind, patient and supportive both towards my father but also myself and my mother as we adjust to him being there. The staff send very regular updates which is really reassuring especially during the early days of settling in. They are always warm and welcoming when we visit and it seems a home from home.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Thank you so much for your lovely review about Tripletrees. We're delighted to hear that you feel well cared for by your father and appreciate our kind staff. We take great pride in providing…read more

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Review from N C (Son of Resident) published on 19 September 2024 Submitted via Website • Report

Overall Experience

The staff are excellent and very helpful, I only visited once but very well kept and spotless.
They have different things to do with exercise and they do an excursion to the beach in the local town.
Can not praise them enough and via text, they send photos and videos and also messages.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Thank you so much for taking the time to leave us this wonderful 5-star review! We're delighted to hear that your mum received dignified and caring treatment during her brief stay with us. Providing…read more

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Review from S H (Daughter of Resident) published on 29 August 2024 Submitted via Website • Report

Overall Experience

I am delighted with the care that my Mum is receiving at Triple Trees.
I moved my Mum from a previous care setting, the positive changes to my Mum's overall well-being, are very obvious. My mum is very contented, she enjoys joining in with the daily activities, and is able to maintain a level of independence.

Residents are at peace, and enjoy daily tasks, activities and occasional day trips. Great communication between the care home and myself, which gives me peace of mind.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Thank you so much for this incredibly positive review. We are so pleased that your mum has settled so well at Tripletrees, and I will make sure the entire team know how grateful you are for their…read more

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Review from Gary H (Son of Resident) published on 15 August 2024 Submitted via Website • Report

Overall Experience

After moving Mum to Tripletrees Care Home from another nearby home, the transformation in Mum was immense. They recognised her needs immediately and treated her with respect and dignity. Two words stick out for me, Care which they certainly do and Home, which they truly do provide. The manager and the

whole team do a great job. Communication through the family social media group gives excellent up-to-date information, on health issues, doctor visits and daily activities. I cannot speak highly enough of Tripletrees in respect of Mum's care. You can of course find slightly more salubrious facilities elsewhere but you certainly won't find better care than that provided by Tripletrees Care Home. You feel the ambience of warmth and kindness as soon as you walk through the door. Would happily recommend Tripletrees.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Thank you so much dear Gary for sharing your great experience with Tripletrees. We truly understand how difficult the decision was to move your mum from another care home to us and we're grateful for…read more

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Review from Nadia P (Daughter of Resident) published on 14 August 2024 Submitted via Website • Report

Overall Experience

All the staff are very friendly. They regularly update me when the doctor has visited so I'm confident my father's health needs are being met. I receive photos and videos of trips and activities my father takes part in, this is really appreciated as I don't live nearby.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Dear Nadia, thank you so much for giving your wonderful 5-star review! We are delighted to hear that you find Tripletrees to be a lovely care home for your dad and that he is very settled here. Our…read more

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Review from Pamela H (Stepdaughter of Resident) published on 12 August 2024 Submitted via Website • Report

Overall Experience

My stepmother has been a resident since May this year and has settled into their care extremely well.
The staff are very friendly and helpful, always interacting with the residents making each and everyone one included.
My stepmother really enjoys going for walks and being able to sit in the garden.
So

a massive thank you to you all for taking the time to help her settle and look after her.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Thank you for your review. we strive to ensure that our service users and their loved ones feel welcome and comfortable at Tripletrees. this review really means a lot to us.

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Review from I B (Daughter of Resident) published on 26 March 2024 Submitted via Website • Report

Overall Experience

My mother joined the home in Feb this year The staff at Trippletrees made the transition extremely easy for us all The staff support to both myself and my mother has been exceptional The staff are friendly, kind and the home itself is amazing with daily activities and provides individual care needs

to each resident The regular updates and photos on the family social media platform reassures us and it’s great to see what mums been doing.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Dear Family,Thank you for your great review. It is our absolute pleasure to care for your mum at Tripletrees and I'll of course pass on these lovely comments to the team at our daily meeting. Thanks

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Review from Diane E (Niece of Resident) published on 22 February 2024 Submitted via Website • Report

Overall Experience

My aunt was a resident at Tripletrees for two years before she died just before Christmas 2023 aged 91. The managers and staff at Tripletrees are nothing short of wonderful. My aunt received such good care and attention, and we visited regularly. There were regular activities organised too. We got to

know the staff well, they are so professional but with all those personal touches that are so valuable. I will miss them. It was so reassuring that my aunt was in such good and safe hands there. I wholeheartedly recommend Tripletrees. Thank you so much, very best wishes to the whole team.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Thank you for sharing your very positive feedback about Tripletrees. We're delighted to hear that you're extremely happy with the care provided for your aunty. Our team will be excited to read your…read more

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Review from Siobhan O (Daughter of Resident) published on 22 February 2024 Submitted via Website • Report

Overall Experience

My mum moved in from hospital, never had been in this environment before. The staff and Manager made her feel very welcome and friendly. Having daily updates via the app. As a family, this has given us reassurance with the decision made.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

We are very proud to have your mother at Tripletrees. She always has a smile on her face and engages and enjoys doing little tasks. Your mum has only been here since the beginning of this month and…read more

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Review from S N (Daughter of Resident) published on 21 February 2024 Submitted via Website • Report

Overall Experience

The care home looks after our mother with kindness, and compassion and is very professional. As she has difficulty swallowing after several strokes they prepare her food, and sometimes she has her own menu. Nothing is too much trouble for them. When she had a stroke in December the care home managed

to find her another room as she could not walk the 3 stairs to her original room after the stroke. As our mother likes to go out, they take her when the weather is good they take her in her wheelchair. The care home treats my mother in a dignified manner.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Thank you so much for sharing your experience with us! We're thrilled to hear that your mother has settled in Tripletrees and that you've had such positive interactions with our team. Your kind words…read more

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Review from C F (Respite Resident) published on 8 February 2024 Submitted via Website • Report

Overall Experience

Mum had come to Tripletrees straight from hospital. They made her feel so very welcome. Our family were all so reassured when mum was there that she would be well looked after. Communication was also great via social media. Nothing was ever too much trouble every member of staff put their heart and

soul into the place and they were professional in every way. We were sad to say goodbye. We highly recommend Tripletrees and wish them all success for the future.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Thank you so much for taking the time to leave Tripletrees such a lovely review. It was our absolute pleasure to take care of your mother and we will miss her greatly. I will of course pass on your…read more

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Review from John K (Son of Resident) published on 31 January 2024 Submitted via Website • Report

Overall Experience

Mum was a resident at Tripletrees Residential Care Home for just over two years before she passed away in November 2023, aged 93.
The managers and staff at Tripletrees have created a loving and caring atmosphere which makes residents and visitors feel at home.
Mum enjoyed taking part in all the regular

activities, including a trip to Brighton Pier. Good use of modern technology means we have many pictures and videos.
High standard of care, meals and facilities.
Great communications with relatives regarding care, doctors' visits and medications.
I have found all the staff to be friendly, kind, caring and respectful of the residents' needs.
Many thanks to all the staff at Tripletrees.

Reply from Emily George, Registered Manager at Tripletrees Residential Care Home

Dear Family, Thank you very much for taking the time to leave such a heartwarming review. We are extremely pleased to hear that you are very happy with the service provided at Tripletrees Care home…read more

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Tripletrees Residential Care Home

Care Provided by Tripletrees Residential Care Home

Primary Care Categories

Length of Stay

Care Types Provided

Dementia Care Types

Other Care Provided

Facilities

Funding & Fees

Weekly Charges per Person

Funding Types Accepted

Good to Know

Group/Owner

Person in Charge

Local Authority / Social Services

Admission Information

Care Home Design/Build

Room Information

Visiting

Parking

Tripletrees Residential Care Home Reviews (67)

Overview of Review Score

Detailed Breakdown of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall Good

Bed Vacancies

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Frequently Asked Questions about Tripletrees Residential Care Home

What types of Care is Tripletrees Residential Care Home registered for?

How many Rooms does Tripletrees Residential Care Home have?

What are the Facilities & Services at Tripletrees Residential Care Home?

How far is Tripletrees Residential Care Home to the centre of Burgess Hill?