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Care Provided by Tripletrees Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Depends upon the care needs
The price(s) shown are provided by the care home. Contact Tripletrees Residential Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Follett Care Ltd
- Private Owned
Person in charge
- Emily George(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (28)
Visiting
- 24/7
Parking
- Own parking
Tripletrees Residential Care Home Reviews (78)
Tripletrees Residential Care Home has a Review Score of 9.9 (9.902) out of 10, based on 26 reviews in the last 2 years.
Over all time Tripletrees Residential Care Home has 78 reviews.
A special mention goes to the manager, who has been incredibly supportive and attentive. She is always happy to answer questions, deal with requests and ensure any concerns are addressed promptly.
Communication with families is outstanding, with regular messages, updates and photos that provide great reassurance and keep us informed about daily life in the home.
Most importantly, my mum has settled in very well and is happy. The care provided is excellent and there is a wide variety of activities that keep residents engaged and active. The layout of the home is perfect, creating a welcoming and comfortable environment.
We would highly recommend this care home.
It is wonderful to hear that your mum has settled in so well and is happy at Tripletrees. Your kind comments about our activities, staff, and communication are greatly appreciated and will be shared with the entire team. We are...
My mum spent the last few weeks of her life at Tripletrees. The care she was received was personalised and excellent and the activities enabled her to improve her strength and mobility and to make news friends and memories. The communication we as a family received was excellent and the use of a messaging app was a brilliant idea. Thank you so much.
Thank you for taking the time to share your experience with us. We are delighted to hear that mum has settled in so well and feels happy at Tripletrees.
Creating a warm, family atmosphere where residents feel safe, comfortable, and valued is at the heart of everything we do,
Your...
Unfortunately Mum passed away recently just shy of her 97th birthday but the care she received at Tripletrees was second to none. She spent over 3 happy years there and was looked after by all the amazing staff,we were regularly updated with messages and messaging app videos showing all the activities,guest singers and different animals for the residents to pet. I can't recommend this care home more highly so thanks again Emily,Lidiya and all the other wonderful staff,you made Mums final years very happy and safe.
Thank you for taking the time to share such a heartfelt review.
It means a great deal to know that your mum enjoyed over three happy years with us and that you felt reassured by the care, support, and regular updates provided by our team. Creating a safe, happy, and engaging...
Mum loves animals and always look forward to the pets that come in and we are allowed to bring our dog too who mum adores.
Mum used to do puzzles on a daily basis but stopped the last couple of years so it is lovely to see photos of her doing puzzles again. Thank you to all the staff for making such a difficult decision easier, looking after our mum so well and welcoming us as a family. Cant recommend this home high enough .
Thank you so much for taking the time to share your wonderful feedback about your mum's experience at Tripletrees Residential Care Home.
We are delighted to hear that your mum has settled so well with us and that both you and your brother feel reassured by the care, attention, and...
My father moved into Triple Trees from hospital initially for respite care but soon came apparent he needed 24/7 care to which the staff/carers provided at the home , my dad at first found the change challenging but the caring staff soon made this a lot easier in the end and we decided the best way forward was to make Triple Trees he's permanent home , as the friendly caring staff and lovely residents put all our minds at ease as dad is always clean , well dressed , and doesn't want for anything, he enjoys all the meal times and coffee, tea and biscuits in between , I'm kept updated with all that goes on in the home with texts and videos and a weekly GP round if any concerns , so I'm must say I'm very happy with the care he receives and the caring staff who always have a smile and nothings too much also Lidiya the manager is always on the end of the phone if needed and very approachable and friendly, just very glad dad was placed at Triple Trees.
Thank you again for your support.
My Nan was a very particular lady and never really wanted to go into a care home. But unfortunately due to declining health issues this couldn't be avoided. The staff were kind and very patient with Nan which put her and the family at ease. We as a family are very grateful to the staff for taking good care and keeping her comfortable for the little remaining time she was here with us.
We understand that moving into a care home can be a difficult decision, and we are so pleased that our team was able to provide comfort, dignity, and support to your Nan during her...
Lovely friendly staff. Very welcoming and has a lovely warm family feel. My nan is very happy there. We are always welcomed and I take my dog and all the residents love seeing him. The front garden is nice and a small back garden is also there.
Thank you so much for your lovely review. Were delighted to hear that your nan is happy here and that you always feel welcomed when you visit. Our team works hard to create a warm, friendly, family atmosphere, so it means a lot to know that comes across. Were also glad the residents enjoy seeing your dog hes always a very popular visitor! Thank you again for your kind words.
I had been friends with one of Tripletrees' residents for many years before she moved into this care home. I visit her roughly once a month. Every time I visit I am very impressed with the care and compassion shown to all the residents. My friend thoroughly enjoys the food and always looks well dressed and cared for.
Thankyou for your positive feedback .We are pleased to hear that your experience of our home has been such a good one, our team works hard to provide a caring ,respectful and supportive environment for everyone who lives with us, so it is always encouraging to receive comments like yours. We appreciate you taking the time to share your thoughts
From the day my nan came to stay she was happy and settled, nan was always kept clean and was taken care of in such a professional but homely manners. They had almost daily activities, which they helped her to take part in, keeping her moving and trying to keep her mind active.
Regular visits from Drs and therapists, our family were provided with updates when needed.
The staff provided daily updates, explained what she had been doing, and showing us images of her taking part and looking happy. Activities including, craft, dancing and many more.
Overall a great place for our nan and absolutely no negatives regarding her care and time at the home.
Parts of the home maybe a little dated, but was clean and tidy.
Thanks again.
Thank you so much for your kind and thoughtful review. We're truly pleased to hear that your nan felt happy, settled, and well cared for during her stay with us at Tripletrees. Our team always strives to provide a warm, homely environment alongside professional, high-quality care, so it's wonderful...
Our mum became a resident five months ago and the care that she has received has been exceptional. The Tripletrees staff have helped our mum to settle and participate in activities, make friends and become part of the Tripletrees family. We regularly receive photos and videos showing mum enjoying her activities which are also helping to stimulate her memory, aid her movement and her well-being. We are also informed of any changes in mum's health, whether positive or negative, and consulted about her care plan. We feel extremely fortunate that mum is now a resident at Tripletrees where she has another family which we are also included in. Thank you.
Thank you so much for your wonderful review and kind words. We're delighted to hear that your mum has settled so well and is enjoying being part of the Tripletrees family. Our team is committed to providing compassionate, person-centred care, and it's lovely to know that the activities,...
Mum came to Tripletrees Care Home following numerous falls. The staff are always so caring and friendly and know exactly what she needs. The daily activities are amazing with something for everyone. Mum has settled in really well and enjoys having the company of the other residents and staff. The pictures and videos I receive are so lovely. I would recommend Tripletrees to anyone who want a lovely caring environment for their loved ones.
We're delighted to hear that your mum has settled in comfortably at Tripletrees and that she's enjoying the activities, the companionship, and the support from our team. Knowing that the updates, photos, and...
She loves the food and has put on a little weight as she wasn't really eating properly before when at home.
The staff are so caring and friendly, we always get a cuppa when visiting.
Family involvement is encouraged and we are kept up to date about her care, videos of activities and constant consultation with us about ongoing care packages and reviews of medical and GP visits and any concerns.
I can't recommend them enough for the dedicated care and attention by the staff to not only the residents, but their families too.
Thank you so much for your kind and thoughtful message. We are truly delighted to hear that your mum has settled in well and that she feels happy and comfortable here at Tripletrees. It's wonderful to know she's enjoying her meals and thriving - that's exactly what we hope for all our...
There was a noticeable improvement in his mental state almost immediately.
I cannot recommend triple trees highly enough.
Thank you so much for your lovely message. We're truly touched by your kind words. It means a great deal to us to know that your dad has settled in well and that you've noticed such a positive change in his mental state so quickly.Lidiya and the whole team work hard to make everyone feel at home,...
They have always met her needs and have kept my family updated of any changes when they occur , in fact they have become part of our family as mum was at the care home for over five years .She was always clean and well fed even towards the end of life they supported us through that difficult time , enabling us as a family to all be together when she passed , being able to hold her hand meant a lot to all of us .
The staff team are very knowledgeable, caring and nurturing always appearing happy, they never seem to have a bad day , genuinely happy to help in what must be a very stressful and under appreciated job.
I cannot thank you all enough just make sure you keep a room for my dad
Thank you so much for your thoughtful and heartfelt words about Tripletrees Team. We are truly honored to have cared for your mother over the past five years and to have been able to support both her and your family through such important times. It means a great deal to know that you all felt...
The care my dad received from the wonderful team at Tripletrees was just brilliant. The care and kindness they showed to my dad was really comforting for us as a family. Dad had been in hospital since January 2025 and after much too'in and fro'in with different Hospitals he was able to transfer to Tripletrees at the end of June. They immediately ensured that dad was able to settle in really quickly. It was so lovely to see dad dressed, clean, sitting in his chair and taking part in the activities. He was treated with respect and dignity and received the best care possible. From the moment we turned up unannounced to firstly view the home, to dad's moving in day, and right the way through to his passing, the team led by 3 staff members in particular (and others) was exemplary. The most important thing for us was knowing that he was being looked after well and that is exactly what we got from Tripletrees. Forever grateful for all they did to make dad's final days the best they could be.
Dear Family, thank you so much for your kind and thoughtful words. It truly means the world to our Tripletrees whole team to know that the care and support we gave your dad brought comfort to him and to your family. We feel very privileged to have been able to look after him and to share in those...
All staff at TripleTrees have always shown kindness and been very attentive to my mother in law needs. My mother in law was always happy and was well looked after. Up to her final days I found communication and access to her was excellent and always felt her needs were well catered for providing peace of mind. I would fully recommend TripleTrees to anyone who is in a position of needing help and support for their loved ones.
Thank you so much for your kind words and recommendation. We are truly honoured to have been entrusted with the care of your mother-in-law and are glad to know that she felt happy and well looked after during her time with us. It means a great deal to our Tripletrees team to hear that our...
From the very beginning, we were impressed by the warm and welcoming atmosphere of the home, and this has only deepened over time as we've witnessed the exceptional dedication of the staff.
The carers are not only highly professional but also genuinely compassionate and attentive. They have taken the time to get to know my mum personally-her preferences, routines, and what makes her feel most comfortable. It's clear that she feels safe, respected, and valued, which has made a tremendous difference to her overall well-being and happiness.
Communication has also been excellent. We are always kept informed about her health, daily activities, and any changes in her care plan. It gives us great peace of mind knowing she is in such capable and caring hands.
The home itself is clean, well-maintained, and thoughtfully arranged to provide both safety and comfort.
Triple Trees has made what could have been a very difficult transition feel smooth and reassuring.
Thank you so much for your thoughtful message and the beautiful review about Tripletrees. We are truly touched by your kind words and deeply grateful for the trust you and your family have placed in us.It is a privilege to care for your mum and to ensure she feels safe, respected, and valued. The...
Would highly recommend Tripletrees.
Thank you D for your thoughtful and generous review, it's greatly appreciated and it's truly humbling to hear such high praise for Tripletrees. As you have mentioned at the heart of everything we do is a commitment to providing a compassionate, dignified environment where residents receive not only...
I didn't realise how good a care home could be but after the experience with her previous home it's made me realise this is how a care home should be run. Always in communication with us with health updates and pictures and film of the things they do for all the residents. Mum is happy and content plus I'm told by mum the foods good. What more could a family want for their mum.
Thank you so much for your kind words and glowing review. It's truly heartening to hear that your mother is receiving the care and attention she deserves and that our team's dedication is making a meaningful difference. Sorry about your difficult experience in Mum's previous care home. We strive to...
I can see my aunt feels safe and very well looked after here. The staff communicate with us really well with regards to all aspects of her care regularly via messages, phone calls as well as when we visit. There are lots of fun activities planned for the residents and we are sent photos and videos of these on a regular basis. Outcomes of all professional visits are also communicated to us as and when they occur.
Regular review meetings are held with the residents and families and the staff strive to explore and implement any area of improvement that can be identified. This is followed up by actions.
Thank you so much to Triple Trees as we know our loved one is in very safe hands.
Thank you for taking your valuable time to share your fantastic review about Tripletrees. We're pleased to hear your thoughts on our facilities, staff and the level of care and support provided. Glad that you and your family enjoy your visits to us. Creating a pleasant and welcoming environment...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 December 2018Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Tripletrees Residential Care Home.
There are no upcoming events for Tripletrees Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Tripletrees Residential Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Tripletrees Residential Care Home
What types of Care is Tripletrees Residential Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Tripletrees Residential Care Home have?
There are 28 Single Rooms.
What are the Facilities & Services at Tripletrees Residential Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Tripletrees Residential Care Home to the centre of Burgess Hill?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tripletrees Residential Care Home to verify any information. View our terms and conditions. Tripletrees Residential Care Home has a Basic Service -more info.











