Care Homes Owned by Follett Care Ltd

If I had to describe Greenways care home in one word it would be AMAZING. My mother moved to Greenway from sheltered housing where she was struggling and near her end. Within 1 week at the home and exceptional care from the staff she sprouted like a flower needing water. Now 4 years later she continued to receive care that was priceless. The carers are so patient and genuinely concerned about providing the best care in this family environment

We would highly recommend this care home.

My mum spent the last few weeks of her life at Tripletrees. The care she was received was personalised and excellent and the activities enabled her to improve her strength and mobility and to make news friends and memories. The communication we as a family received was excellent and the use of a messaging app was a brilliant idea. Thank you so much.

Unfortunately Mum passed away recently just shy of her 97th birthday but the care she received at Tripletrees was second to none. She spent over 3 happy years there and was looked after by all the amazing staff,we were regularly updated with messages and messaging app videos showing all the activities,guest singers and different animals for the residents to pet. I can't recommend this care home more highly so thanks again Emily,Lidiya and all the other wonderful staff,you made Mums final years very happy and safe.

Mum used to do puzzles on a daily basis but stopped the last couple of years so it is lovely to see photos of her doing puzzles again. Thank you to all the staff for making such a difficult decision easier, looking after our mum so well and welcoming us as a family. Cant recommend this home high enough .

My mum stayed with Greenways for a short period. While she was there, I felt she was extremely well looked after. Staff were very caring and really took time to get to know her and make sure she felt comfortable. She really enjoyed the food, and the staff are always happy to accommodate any changes or extras she asked for. The staff were always very welcoming to family and friends visiting and took time to answer our questions and kept us informed via their social media. It was really nice to get photos of Mum enjoying the activities on their social media.

My father moved into Triple Trees from hospital initially for respite care but soon came apparent he needed 24/7 care to which the staff/carers provided at the home , my dad at first found the change challenging but the caring staff soon made this a lot easier in the end and we decided the best way forward was to make Triple Trees he's permanent home , as the friendly caring staff and lovely residents put all our minds at ease as dad is always clean , well dressed , and doesn't want for anything, he enjoys all the meal times and coffee, tea and biscuits in between , I'm kept updated with all that goes on in the home with texts and videos and a weekly GP round if any concerns , so I'm must say I'm very happy with the care he receives and the caring staff who always have a smile and nothings too much also Lidiya the manager is always on the end of the phone if needed and very approachable and friendly, just very glad dad was placed at Triple Trees.

My Nan was a very particular lady and never really wanted to go into a care home. But unfortunately due to declining health issues this couldn't be avoided. The staff were kind and very patient with Nan which put her and the family at ease. We as a family are very grateful to the staff for taking good care and keeping her comfortable for the little remaining time she was here with us.

Lovely friendly staff. Very welcoming and has a lovely warm family feel. My nan is very happy there. We are always welcomed and I take my dog and all the residents love seeing him. The front garden is nice and a small back garden is also there.

My mum moved in last month and she has settled in really well. The staff have been very caring and kind to her. They have kept me updated with everything that has involved my mum's care. I feel a weight has been lifted off my shoulders as I know she is safe and well cared for.

I had been friends with one of Tripletrees' residents for many years before she moved into this care home. I visit her roughly once a month. Every time I visit I am very impressed with the care and compassion shown to all the residents. My friend thoroughly enjoys the food and always looks well dressed and cared for.

From the day my nan came to stay she was happy and settled, nan was always kept clean and was taken care of in such a professional but homely manners. They had almost daily activities, which they helped her to take part in, keeping her moving and trying to keep her mind active.

Regular visits from Drs and therapists, our family were provided with updates when needed.

The staff provided daily updates, explained what she had been doing, and showing us images of her taking part and looking happy. Activities including, craft, dancing and many more.

Overall a great place for our nan and absolutely no negatives regarding her care and time at the home.

Parts of the home maybe a little dated, but was clean and tidy.

Thanks again.

Our mum became a resident five months ago and the care that she has received has been exceptional. The Tripletrees staff have helped our mum to settle and participate in activities, make friends and become part of the Tripletrees family. We regularly receive photos and videos showing mum enjoying her activities which are also helping to stimulate her memory, aid her movement and her well-being. We are also informed of any changes in mum's health, whether positive or negative, and consulted about her care plan. We feel extremely fortunate that mum is now a resident at Tripletrees where she has another family which we are also included in. Thank you.

Mum feels safe and looked after by Greenways which is the main thing. We also like the fact that so many structural improvements are being made which have brightened up the Rest Home.

I am impressed with the ongoing continuous improvements at Greenways I can't help but notice improvements to the infrastructure each time I visit. I also get a clear impression that the owners and staff always have the residents wellbeing as a priority and are willing to listen and act on recommendations for improvement.

All staff are very caring and compassionate. I see evidence of this whenever I visit. I am regularly updated weekly with information as to how my aunt is doing and what activities she's completed which is great to know about. The new owners are also renovating the property extensively and the transformation is superb.

Mum came to Tripletrees Care Home following numerous falls. The staff are always so caring and friendly and know exactly what she needs. The daily activities are amazing with something for everyone. Mum has settled in really well and enjoys having the company of the other residents and staff. The pictures and videos I receive are so lovely. I would recommend Tripletrees to anyone who want a lovely caring environment for their loved ones.

The staff are so caring and friendly, we always get a cuppa when visiting.

Family involvement is encouraged and we are kept up to date about her care, videos of activities and constant consultation with us about ongoing care packages and reviews of medical and GP visits and any concerns.

I can't recommend them enough for the dedicated care and attention by the staff to not only the residents, but their families too.

I cannot recommend triple trees highly enough.

I cannot thank you all enough just make sure you keep a room for my dad