






Oakwood Court care home is one of the most homely and friendly around and they welcome people with open arms, like a big family. Their focus is on brighter living, so every day they bring a ray of sunshine to their residents. Their seven day a week sunny moments club provides a variety of one to one and group activities, based on residents hobbies and interests - there's something for...
Care Provided by Oakwood Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our care home fees are based on the care needs of each resident and their choice of room within our home. We have varying levels of care provision and different types of room, based on the size, outlook and facilities.
All inclusive pricing - Our care fees include all accommodation and household bills, personal care, all meals, snacks and non-alcoholic refreshments, and the cleaning and laundry service. The rooms are fully furnished and include a bed, bedside table, chest of drawers, wardrobe and an armchair. Extra services can be purchased as required, such as telephone, hairdressing and chiropody.
We are a not for profit organisation which means any surplus we make in income is invested back into our properties to improve the quality of life of our residents. Sussex Housing & Care has been supporting older people to live brighter lives since 1946.
The price(s) shown are provided by the care home. Contact Oakwood Court for full pricing details and T&Cs.
Contact Oakwood Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sussex Housing & Care
- Voluntary / Not for Profit Owned
Person in charge
- Bindu Joseph (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (60)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors welcome to the care home, come for a hot drink, enjoy lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, a welcoming day room or their own private bedroom.
Parking
- Free parking on site in homes car park.
Oakwood Court Reviews (98)
Oakwood Court has a Review Score of 9.6 (9.583) out of 10, based on 17 reviews in the last 2 years.
Over all time Oakwood Court has 98 reviews.
We brought my Mother in Law home today after a successful 2 week stay and none of us would hesitate in recommending Oakwood Court to friends, family or others.
Thank you for your 5* review, we're so pleased your Mother-in-Law has enjoyed her respite stay at Oakwood Court and you've found our friendly team and new facilities to be exactly what you were looking for. It's brilliant to hear you'll recommend Oakwood Court to your family and friends and please keep in touch, you're welcome to pop in anytime for a coffee, chat and activity!
Christmas party at Oakwood Court. The event was extremely well organised for residents and their families. Staff and entertainment was excellent and as usual the food was 1st class.
Thank you for your fantastic review. We're pleased you had a brilliant time at our Christmas party! It was great to see so many friends and relatives join in the fun with our residents and staff!
We had a wonderful Christmas party at Oakwood. All the staff were welcoming and helpful and very caring to the residents. Recently we brought friends to visit my sister and their reaction was - they have never visited such a lovely care home as it is at Oakwood Court. One of the visitors is a retired nurse and she was overwhelmed with the comfort, cleanliness and friendliness of Oakwood and the staff. Well done all.
Thank you for your 5* review and sharing your enjoyment at our Christmas party. It's great to hear positive feedback from relatives and also from those who worked in care, acknowledging how we put residents at the heart of everything we do. Thank you!
Having now spent one year at Oakwood Court, Mum has been very happy and appreciates all the help and support she has received from all the lovely carers. She obviously feels safe and secure here and we (her daughters) continue to be impressed by the staff who often seem to go above and beyond to help her.
Thank you for your review and kind comments about staff going the extra mile and how content and happy your Mum is living at Oakwood Court and the peace of mind you and your sister get with her living in our home.
Always have a good experience with staff being supportive.
Thank you for your review and it's great to hear you have a good experience at Oakwood Court and find our staff supportive to residents and families.
A lovely home, staff appear caring & helpful, mum is here for respite and appears well and happy. We attended xmas party today (12/12/25) which was well organised and appropriate for the people living here. Staff looked after residents and there familys. Entertainment was good.
Thank you for your review and kind comments about our staff. We are pleased you enjoyed the Oakwood Court Christmas Party and found it to be well organised, we enjoy a party and bringing family and friends together with our residents!
My mother has been in the care of Oakwood Court for over four years now, and they have provided excellent care throughout. They have also adapted the care to take care of her deterioration due to Alzheimer's. They have done a great job in what can sometimes be challenging circumstances, our family are very grateful knowing that our mother is in safe hands.
Thank you for your review. It's great to hear you're pleased with our service over the last four years and how we've accommodated and adapted our care to meet your Mum's needs. We pride ourselves on being a dementia friendly community and supporting residents to live well with dementia.
Oakwood Court is a very friendly, welcoming care home. The staff are amazing and nothing is too much trouble. Dad has settled in here so well. The events and daily activities are very well done and keep him well stimulated. We are kept well informed and up to date on all goings on through regular emails and social media posts.
Thank you for your 5* review and feedback about the wonderful care team, great communication with families and the stimulating activities we provide.
Outstanding home. Care is excellent. Feels like an extended family.
Thank you for your review. It's brilliant to hear you think our care is excellent and we love welcoming family and visitors to Oakwood Court with big open arms like part of the family!
My mother has been a resident of Oakland Court for a number of years. I have always found the staff to be friendly and approachable. I am pleased that my mother is happy and well looked after.
Thank you for your review, we're pleased to give you peace of mind that your mother is happy and well looked after.
My father in law has been there for a year and I'm pleased to say the whole experience so far has been a very positive one; everyone is so kind and caring. They seem to have so many activities which always seems to bring out the fun in the residents.
Thank you for your brilliant review. We're pleased your experience of moving you father in law to Oakwood Court has been positive and you find our team kind and caring. Our sunny moments activity programme has something for everyone and is tailored to residents' hobbies and interests, it's great to see residents having fun!
Oakwood is a very caring environment, staffed by empathetic and caring carers and admin people. I am often impressed when I see the interactions between the staff and my mother-in-law. It is also a safe environment for residents and the special events put on by staff are a credit to the home.
Thank you for your 5* review. It's wonderful to hear about your positive view of our whole care team, including our admin and management. We're pleased you are impressed with the meaningful conversations and interactions and also the safe environment. As you know, we do love a party and getting everyone together!
My mum is so well looked after at Oakwood Court. All staff are kind and friendly. They treat mum with dignity and make her visitors welcome. The home is bright and clean and food is good.
Thank you for your review and complimentary words about our staff and the way we care for your mum and the service we provide at Oakwood Court.
I would like to say that during my visit staff were very kind, attentive, friendly and engaging at all times, with all Residents as well as us. The surroundings are comfortable, very clean ( but there was one toilet without a light functioning that could have been marked as out of action, rather than allow Residents to get halfway in before we discovered this!) We were told the maintenance person was off this week, and were waiting for their return. Staff were very warm and friendly with us, ensuring we had drinks being a very hot day as well as the Residents, and when we asked for support with our family member were available immediately ( Thank you Gill) and interacted with dignity and respect, gaining consent at all times. It was a great shame that afternoon tea did not come with the same lovely treats as our relative is gluten free, just a dry old biscuit and no choice with that, it was all that was on offer. Other Residents had a choice of homemade cakes, so sad to see.
Thank you for your review . We're pleased to hear you found our staff to be kind, attentive, and respectful to everyone. Your kind words about the warmth and professionalism of our team, especially Gill, mean a great deal and will certainly be shared with them. We apologise for the inconvenience...
Mum has been with Oakwood Court since July 2023. (She has now moved on due to extra nursing needs.) During her time with Aokwood, she was always treated with kindness, patience, dignity and respect by all of the wonderful team there. Nothing is too much trouble and things are dealt with expeditiously. Communication is consistently clear and all staff are approachable. Knowing she was so well looked after gave me peace of mind. Thank you to all at Oakwood!
Thank you for your kind words about our wonderful care team and our service. We're pleased you were able to have peace of mind whilst your Mum lived at Oakwood Court and our core values shone through in the care we provide.
Mum was with Oakwood for 5 years. She struggled to settle due to her Alzheimer's/dementia and the home was so supportive during that time. We found the staff to be friendly and caring throughout. As Mum's dementia progressed I felt reassured that she was being well cared for. The home was always spotless and light and airy and most importantly full of life. We sat by Mum's bedside for many hours in her final 9 days and were so impressed with the care and dignity shown to Mum and also for us. Nothing was too much trouble and if you have to make the difficult decision of care for your loved one. I would not hesitate to recommend Oakwood. Thank you!
Thank you for your review and kind words about our care team, we're pleased you felt supported throughout the time your Mum was with us, you are all part of the Oakwood Court family! Thank you for recommending Oakwood Court.
At 91 years old our mother recently came to the decision that she could no longer carry on living independently. She wanted more help and above all companionship. Having visited a few care homes, the moment she walked into Oakwood Court she knew this was where she wanted to be. From the outset everyone involved couldn't have been more friendly and accommodating and have gone out of their way to help ensure a stress free transition. Nothing has been too much trouble. Her needs and wishes are sought and acted upon by everyone and Steve, the wonderful handyman, has done all he can to ensure her room is as cosy, comfortable and homely as can be. We were also impressed with how a recent medical situation was dealt with quickly and efficiently. What we her daughters always imagined would be a difficult time, has proved anything but. In just a few weeks, our mother has settled in, is happy and feels very safe and secure in her new home. Maybe the delicious food she enjoys plays a part too.
Thank you for your review. We're so pleased that moving your mum to Oakwood Court has been a more positive experience than you firstly imagined moving to a care home would be like, and that our brilliant team have helped her to feel at home and settle in well. We understand how stressful and...
I have found the home excellent, although my mum has not taken advantage of the great activities. the staff are very friendly. I would happily recommend this to people.
Thank you for your review. It's brilliant to hear you think Oakwood Court is excellent. We understand that everyone has their own preferences so our Sunny Moments club activities are planned to cater for a variety of interests, and we also enjoy spending time on a one-to-one basis with residents.
For the 2 years my mother was looked after very well, I think she enjoyed her time here. As a family, we had no problems with her care. She has now sadly passed away.
Thank you for your 5* review. We are pleased your mother had an enjoyable stay at Oakwood Court during the years she was with us, and you thought her care was good. We were saddened your mother passed away. Thank you for completing a review for us and keeping in touch.
The care team are amazing. Loving, fun and very professional. They go above and beyond to help my mum feel welcome, safe and happy.
A wonderful 5* review thank you very much for sharing. We put residents at the heart of everything we do and it's lovely to see this shine through in your comments. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 03 August 2026Vacancies available for short or longer term care.Please contact Care Home manager for availability.
News (5) & Events (0)
- 29 Jul 2026
Are you looking to get away this summer, but need to know your loved one is in safe hands? Or perhaps they'd like more company, support with daily living or...
- 29 Jul 2026
Are you looking to get away this summer, but need to know your loved one is in safe hands? Or perhaps they'd like more company, support with daily living or...
- 06 Jul 2026
Care home residents, students and local communities came together in a celebration of creativity, connection and football at a series of vibrant ‘Palette to Pitch’ events hosted by Sussex Housing...
There are no upcoming events for Oakwood Court.
Awards / Recognitions (3)
- 05 Sep 2018Recipient: Sussex Housing & Care
- 01 Nov 2016Recipient: Sussex Housing & Care
- 09 Aug 2016Recipient: Oakwood Court
Accreditations
There are no accreditations posted yet for Oakwood Court.
Meet the Team (6)

"I have worked at Oakwood Court since 2008, and started as a care assistant. I now have a Diploma in General Nursing, and both a Level 3 in Health and Social Care and a Level 5 in Leadership and Management of Care Services. I enjoy my role as care home manager and get satisfaction from helping residents and seeing them happy in our home.
I love my job because it's so rewarding leading a team and supporting our residents to live a bright life and putting them and their families at the heart of everything we do.
We do everything we can for them and it's brilliant to see the smiles on their faces. I look forward to meeting you and showing you around our friendly home."

"I have a wealth of experience and have worked in care since 2011. I began my career as a support worker and care assistant. I have worked with young children with challenging behaviour, young adults living in supported housing and have also been an assistant manager and registered manager in a residential care home for older people.
Working in a care setting is rewarding and fulfilling. I enjoy helping people to live a fulfilling life and leading the team to help them develop and grow and embrace the organisation's values, as well as provide the highest standard of care for our residents.
Outside of work, I am a pastor, parent governor and gym enthusiast!"

"I started in care 25 years ago as a care worker, quickly moving to the role of branch manager. In 2011, I became the Registered Manager for a large branch providing domiciliary care. In 2019, I then moved into the compliance side of care, becoming the compliance and office manager for the company, where I started my journey in care.
In 2015, I achieved my QCF level 5 in Health & Social Care. I have also undertaken several other courses to assist me in doing my job to the best of my ability.
I enjoy working with the team at Oakwood Court, supporting the registered manager and other members of the team, continuing to provide the high standard of care here and ensuring that the residents' needs are met and that they are safe and happy.
I am always happy to assist in any way that I can, and to encourage members of staff where possible, to achieve their goals to gain the same level of satisfaction that I get from a very rewarding career."

I have over 25 years experience in catering and have been a Chef Manager here since 2013. I love food and cooking and I understand the importance of food. My father was Spanish and my upbringing has revolved around family and food.
Mealtimes are one of the most important parts of the day, especially for socialising and residents' wellbeing. There's nothing better than seeing residents tucking into a home cooked, hearty meal and getting good feedback from them, it brings joy to me and makes my job rewarding. I am supported in the kitchen by a Chef and two Kitchen Assistants and spend time with residents listening to their feedback and menu ideas.

I started working at Oakwood Court in April 2022, and coming from mainly an administrative background, this is my first role in a care home. After only being here a short time, I sensed what a warm, friendly, caring home it is. It really does feel like “home from home”. I am the first port of call for all visitors to the home, such as relatives, friends, nurses and tradespeople and I keep all the administrative paperwork up to date. But what I enjoy most about my job is interacting with the lovely residents.
I deliver their post and help read letters from family and friends if they are unable to do so themselves. Seeing the joy on their faces when I am reading to them is what I find so rewarding.

"I take care of the day-to-day maintenance of the building making sure all the checks have been done, including fire and gas safety, water and electrical testing. My role includes more basic tasks such as unblocking shower wells, checking light bulbs and cleaning the bins - just as important! There is generally a lot of cleaning, tidying, and ensuring everything is in safe working order. I will also decorate rooms when they become vacant and keep the rest of the home looking as good as it can be.
I very much enjoy spending time talking to residents when I’m working in their rooms and supporting the care team in any way I can. Sometimes I have the opportunity to join in activities with residents such as gardening or singing, which is a great privilege.
I may have my week planned, but often my work can be reactive, you never really know what you’re going to walk into in the morning, one of the many reasons I love working here."
Frequently Asked Questions about Oakwood Court
What types of Care is Oakwood Court registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oakwood Court have?
There are 60 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Oakwood Court?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Oakwood Court to the centre of Haywards Heath?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakwood Court to verify any information. View our terms and conditions. Oakwood Court has an Enhanced Service -more info.