Search...

Oakwood Court

Amberley Close, Haywards Heath, West Sussex RH16 4BG
Sussex Housing & Care Logo
Jobs
Oakwood Court logo
Oakwood Court, Haywards Heath
Oakwood Court, Haywards Heath
Oakwood Court, Haywards Heath

Oakwood Court care home is one of the most homely and friendly around and they welcome people with open arms, like a big family. Their focus is on brighter living, so every day they bring a ray of sunshine to their residents. Their seven day a week sunny moments club provides a variety of one to one and group activities, based on residents hobbies and interests - there's something for...  

Care Provided by Oakwood Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,781£1,570 - £1,960
Residential Dementia Care£1,400 - £1,781£1,570 - £1,960

Our care home fees are based on the care needs of each resident and their choice of room within our home. We have varying levels of care provision and different types of room, based on the size, outlook and facilities.

All inclusive pricing - Our care fees include all accommodation and household bills, personal care, all meals, snacks and non-alcoholic refreshments, and the cleaning and laundry service. The rooms are fully furnished and include a bed, bedside table, chest of drawers, wardrobe and an armchair. Extra services can be purchased as required, such as telephone, hairdressing and chiropody.

We are a not for profit organisation which means any surplus we make in income is invested back into our properties to improve the quality of life of our residents. Sussex Housing & Care has been supporting older people to live brighter lives since 1946.

Contact Oakwood Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Bindu Joseph (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visitors welcome to the care home, come for a hot drink, enjoy lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, a welcoming day room or their own private bedroom.

Parking

  • Free parking on site in homes car park.

Oakwood Court Reviews (98)

Submit a Review
9.6

Oakwood Court has a Review Score of 9.6 (9.583) out of 10, based on 17 reviews in the last 2 years. Over all time Oakwood Court has 98 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Oakwood Court
Loading...
Showing 98 reviews matching selected criteria
Review from Jennifer C (Friend of Resident) published on 13 December 2017 Submitted via Website
Overall Experience
My friend for whom I have power of attorney needed to go into residential care. I knew of Oakwood Court and had been told by other people that the standard was high.
We looked at other homes but decided Oakwood Court was the best we had seen, it was also chosen for the locality.
After an initial settling down period she is now getting used to living there, she likes her room and where it is situated on the whole is happy with the move.
She does find being woken early with her breakfast a bit of a trial but understands there must be a routine, as she has lived alone since her husband died she finds it difficult to join in with the activities and prefers to watch from the sidelines.

The staff have all been kind and caring and I have been impressed with the patience and consideration they have given her.

Reply from Lizzie Gurr, Communications Executive at Oakwood Court

Thanks for your review. We know how hard it can be for some people, moving into a care home, so we try hard to settle them in well and make sure they have everything they need.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Penny C (Daughter of Resident) published on 13 December 2017 Submitted via Website
Overall Experience
My mother has been here since 2013 and she has been well looked after. It is a small home and the staff turn over is low so everyone knows my mother well. The staff are kind and try hard to keep everyone happy, well fed and entertained. Even housekeeping and catering staff will chat and pass the time with residents and family.
The manager will always try and speak with the relatives regularly and involve them in the residents care. 6-month reviews are offered.
There is open visiting, so this adds to the homely atmosphere. Tea and coffee always available for visitors There are lots of activities; which are well attended by residents and outings occasionally. The place is always warm and is clean and tidy.
Christmas is a special time at Oakwood and the staff organise a party for all family and friends. Also a big Christmas lunch and Boxing day meal for those who do not go out at Christmas time.

My mother feels safe and content in this environment.

Reply from Lizzie Gurr, Communications Executive at Oakwood Court

Thanks for your fantastic review Penny.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Respite Resident) published on 24 November 2017 Submitted via Postal Card
Overall Experience

I have enjoyed my stay at Oakwood Court very much.

All the staff are very kind and I got on very well with the residents. It is a happy, cosy care home. Thank you.

Reply from Caroline Hall, Engagement and Communications Officer at Oakwood Court

Thank you for taking the time to review Oakwood Court, we are very pleased you enjoyed your stay there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Nephew of Resident) published on 26 September 2017 Submitted via Postal Card
Overall Experience

As my aunt lives some 25 miles away from her nearest family, is now aged 92 and showing the first signs of dementia, it was important that the home we chose for her was one that could be trusted to meet her needs where she felt safe and where the staff were sympathetic and supportive. She has often expressed to me her contentment with her life at Oakwood Court and from my point of view, I have always been impressed by the friendliness, gentleness and professionalism of the staff and the pleasant surroundings.

Reply from Lizzie Gurr, Communications Executive at Oakwood Court

We're very happy to hear how content both you and your Aunt are with life at Oakwood Court, thank you for your review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elspeth E (Daughter of Resident) published on 31 August 2017 Submitted via Postal Card
Overall Experience

My sister and I have been delighted with Oakwood Court. The very caring staff have been great with mum and helped her to settle in. It is obvious that the manager has a great team, they all work together and all seem to enjoy their work. They put on many activities - not just for the residents but their families too and these have all been very enjoyable. It was a tough decision to place mum in a care setting but the staff have been very supportive to my sister and I.

I would have no hesitation recommending Oakwood Court to others. (Indeed I have recently recommended it to a friend for respite)

Reply from Lizzie Gurr, Communications Executive at Oakwood Court

Thank you so much for your kind review. We are pleased your mum has settled in well and is enjoying our activity programme and life at Oakwood Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julia B (Daughter of Resident) published on 20 July 2017 Submitted via Postal Card
Overall Experience

I have been extremely impressed by the standard of care and support the staff at Oakwood Court have shown to my mum. They treat everyone with dignity and nothing is too much for them. I feel confident in leaving my mum in their care - they're very observant and quickly identify when my mum needs additional help. My mum likes being at Oakwood Court - she says this to me often. They have regular entertainment - I've also been Impressed by the resident council - Oakwood responds to all requests and concerns.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wynne R (Son-in-law of Resident) published on 11 November 2016 Submitted via Postal Card
Overall Experience

My mother-in-law was a resident for just over a year. After the initial uncertainty (lasting less than a week) she settled very well into life at the care home and grew to like and appreciate the great level of care that she received without fail. All the staff always treated her with dignity, respect and kindness and it really did become her home. After her last hospital stay, she was discharged for end of life care. We thought that we would need to find a nurse home, but Oakwood Court said they were able and pleased for her to return. They said it was her home and they wanted her to spend her last days and weeks at home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Liz W (Daughter of Resident) published on 1 September 2016 Submitted via Postal Card
Overall Experience

This is a very caring, friendly home. All the staff are excellent, from the top to the bottom. Nothing is too much trouble. There is a choice of hot meals twice a day, with coffee, tea, biscuits, fruit throughout the day. I was even included in the fruit kebabs - one of their initiatives to keep the residents hydrated. I am very impressed with the range and frequency of activities provided. There is something morning and afternoon. Last week my father was taken to the seaside for fish and chips. The bedrooms are of a very generous size with ensuite bathroom.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue J (Daughter of Resident) published on 11 April 2016 Submitted via Postal Card
Overall Experience

Our mother has been living in Oakwood Court for eight months, she is very well cared for there by the staff, both in terms of medical and pastoral care. She is stimulated by the activities they put on, likes her accommodation, enjoys the food and the company and community there. When we visit her, we are impressed by how well presented and well maintained Oakwood Court is, how friendly the staff are and by the lovely atmosphere. It gives us peace of mind that she is very happy living there, and is so very well looked after by the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela G (Niece of Resident) published on 9 February 2016 Submitted via Postal Card
Overall Experience

My aunt is very happy at Oakwood Court. The staff are helpful, supportive and understanding, and also have a good sense of humour which is always appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B K (Resident / Service User) published on 9 February 2016 Submitted via Postal Card
Overall Experience

Perfect. My stay is enjoyable.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Daughter of Resident) published on 9 February 2016 Submitted via Postal Card
Overall Experience

We are very pleased with Oakwood. The carers are very good and patient with my father. We are able to see him a lot as we live close by. The building is purpose built, well kept and clean.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caroline T (Daughter of Resident) published on 1 February 2016 Submitted via Postal Card
Overall Experience

Oakwood Court is a wonderful place, mostly down to it's friendly and attentive staff, as well as the bright and airy surroundings. I know that dad is comfortable and well cared for here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
No Rating
Value for Money
Review from J I (Daughter of Resident) published on 1 February 2016 Submitted via Postal Card
Overall Experience

Dad has been in Oakwood Court for three and a half years and I have no complaints, the staff are very approachable when I need to see them and they keep me informed about dad's problems. Dad is deaf and almost blind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue P (Daughter of Resident) published on 27 January 2016 Submitted via Postal Card
Overall Experience

My mother has been at Oakwood Court for nearly 3 years and she suffers with dementia and Alzheimer's. The staff are outstanding as is the management. The level of care has exceeded my expectations, they always phone with any comments/problems so I always feel well informed. I visit about 5 times a week and my mother is always clean well tended. I would not hesitate to recommend Oakwood Court to anyone. I liked the fact she was able to provide all her own furniture so that her room felt like home immediately.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda L (Daughter of Resident) published on 27 January 2016 Submitted via Postal Card
Overall Experience

Excellent care home, the staff are consistent and remain at this care home. They treat my mother who has dementia with kindness and consideration. I have no hesitation in recommending this care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary K (Daughter of Resident) published on 26 January 2016 Submitted via Postal Card
Overall Experience

My father arrived at Oakwood Court following a fall and a spell in hospital. When he arrived he was very frail and insecure. Within a week he looked 10 years younger. This entirely due to the staff of all levels. Nothing is too much trouble. Everyone is friendly, caring and supportive, he is helped where necessary but is doing things for himself too which had been too much trouble, well done Oakwood Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E S (Daughter of Resident) published on 11 January 2016 Submitted via Postal Card
Overall Experience
My mother has been a resident at Oakwood Court since September, initially for respite care and then for full care. My mother made this decision herself after being at Oakwood Court for a few weeks. She was happy in such a safe environment and so impressed with all the staff who treat the residents to cheerfully with patience and dignity.

The atmosphere is relaxed and approachable and residents are encouraged to have visitors at any time. we have enjoyed having meals with her; the food is excellent, very varied and of high quality. The knowledge that my mother is being so well looked after has been a great support for the family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 October 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 03 August 2026

Vacancies available for short or longer term care.Please contact Care Home manager for availability.

News (5) & Events (0)

News
  • 29 Jul 2026

    Are you looking to get away this summer, but need to know your loved one is in safe hands? Or perhaps they'd like more company, support with daily living or...

  • 29 Jul 2026

    Are you looking to get away this summer, but need to know your loved one is in safe hands? Or perhaps they'd like more company, support with daily living or...

  • 06 Jul 2026

    Care home residents, students and local communities came together in a celebration of creativity, connection and football at a series of vibrant ‘Palette to Pitch’ events hosted by Sussex Housing...

Upcoming Events

There are no upcoming events for Oakwood Court.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Oakwood Court.

Meet the Team (6)

Bindu Joseph
Bindu JosephJob Title:Care Home ManagerJoined: 2008

"I have worked at Oakwood Court since 2008, and started as a care assistant. I now have a Diploma in General Nursing, and both a Level 3 in Health and Social Care and a Level 5 in Leadership and Management of Care Services. I enjoy my role as care home manager and get satisfaction from helping residents and seeing them happy in our home.

I love my job because it's so rewarding leading a team and supporting our residents to live a bright life and putting them and their families at the heart of everything we do.

We do everything we can for them and it's brilliant to see the smiles on their faces. I look forward to meeting you and showing you around our friendly home."

Simba Chamunorwa
Simba ChamunorwaJob Title:Deputy Care Home ManagerJoined: 2025

"I have a wealth of experience and have worked in care since 2011. I began my career as a support worker and care assistant. I have worked with young children with challenging behaviour, young adults living in supported housing and have also been an assistant manager and registered manager in a residential care home for older people.

Working in a care setting is rewarding and fulfilling. I enjoy helping people to live a fulfilling life and leading the team to help them develop and grow and embrace the organisation's values, as well as provide the highest standard of care for our residents.

Outside of work, I am a pastor, parent governor and gym enthusiast!"

Jackie Hodges
Jackie HodgesJob Title:Deputy Care Home ManagerJoined: 2026

"I started in care 25 years ago as a care worker, quickly moving to the role of branch manager. In 2011, I became the Registered Manager for a large branch providing domiciliary care. In 2019, I then moved into the compliance side of care, becoming the compliance and office manager for the company, where I started my journey in care.

In 2015, I achieved my QCF level 5 in Health & Social Care. I have also undertaken several other courses to assist me in doing my job to the best of my ability.

I enjoy working with the team at Oakwood Court, supporting the registered manager and other members of the team, continuing to provide the high standard of care here and ensuring that the residents' needs are met and that they are safe and happy.

I am always happy to assist in any way that I can, and to encourage members of staff where possible, to achieve their goals to gain the same level of satisfaction that I get from a very rewarding career."

Maria Figueira
Maria FigueiraJob Title:Chef ManagerJoined: 2013

I have over 25 years experience in catering and have been a Chef Manager here since 2013. I love food and cooking and I understand the importance of food. My father was Spanish and my upbringing has revolved around family and food.

Mealtimes are one of the most important parts of the day, especially for socialising and residents' wellbeing. There's nothing better than seeing residents tucking into a home cooked, hearty meal and getting good feedback from them, it brings joy to me and makes my job rewarding. I am supported in the kitchen by a Chef and two Kitchen Assistants and spend time with residents listening to their feedback and menu ideas.

Jessica James
Jessica JamesJob Title:Senior AdministratorJoined: 2022

I started working at Oakwood Court in April 2022, and coming from mainly an administrative background, this is my first role in a care home. After only being here a short time, I sensed what a warm, friendly, caring home it is. It really does feel like “home from home”. I am the first port of call for all visitors to the home, such as relatives, friends, nurses and tradespeople and I keep all the administrative paperwork up to date. But what I enjoy most about my job is interacting with the lovely residents.

I deliver their post and help read letters from family and friends if they are unable to do so themselves. Seeing the joy on their faces when I am reading to them is what I find so rewarding.

Stephen Dyer
Stephen DyerJob Title:MaintenanceJoined: 2023

"I take care of the day-to-day maintenance of the building making sure all the checks have been done, including fire and gas safety, water and electrical testing. My role includes more basic tasks such as unblocking shower wells, checking light bulbs and cleaning the bins - just as important! There is generally a lot of cleaning, tidying, and ensuring everything is in safe working order. I will also decorate rooms when they become vacant and keep the rest of the home looking as good as it can be.

I very much enjoy spending time talking to residents when I’m working in their rooms and supporting the care team in any way I can. Sometimes I have the opportunity to join in activities with residents such as gardening or singing, which is a great privilege.

I may have my week planned, but often my work can be reactive, you never really know what you’re going to walk into in the morning, one of the many reasons I love working here."

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakwood Court to verify any information. View our terms and conditions. Oakwood Court has an Enhanced Service -more info.