Care Homes Owned by Sussex Housing & Care

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sussex Housing & Care
Sussex Housing & Care (SHC) is committed to providing high-quality accommodation and maintaining professional services for older people at a variety of locations across the county.

Independence and well-being are the focus at all times, within well-maintained accommodation and comfortable surroundings. For expert care in beautiful grounds, SHC is an ideal choice.

Established as a not-for-profit housing association, Sussex Housing & Care has a range of properties to suit a wide variety of needs. A charitable status enables it to remain open to all and to help keep costs as low as possible.

Sussex Housing & Care's mission is to:

- Provide high quality, affordable and sustainable accommodation and services for older people

- Provide caring, responsive and professional management and staff

- Provide a continuous programme of property development and improvement to meet changing needs

- Provide opportunities for residents to influence the day to day running of properties and the Association's affairs, in accordance with best value principles

Sussex Housing & Care Locations (3)

 
3 Care Homes owned by Sussex Housing & Care
Saxonwood

Saxonwood Road, Battle TN33 0EY 

9.9 75 reviews
"This is a lovely, homely, and well-maintained care home surrounded by beautiful gardens. The staff are so welcoming and the management of…"   Read all 75 reviews
Location Type Care Home

Saxonwood care home's focus is on brighter living. They welcome people with open arms, like one big family, and strive to bring sunshine to residents every day. The home's prides itself on being one the most homely and friendly around. Saxonwood has… Read more about Saxonwood

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 36 Rooms from £1,024 / week
Oakwood Court

Amberley Close, Haywards Heath RH16 4BG 

9.8 87 reviews
"Mum has been with Oakwood Court since July 2023. (She has now moved on due to extra nursing needs.) During her time with Aokwood, she was…"   Read all 87 reviews
Location Type Care Home

Oakwood Court care home is one of the most homely and friendly around and they welcome people with open arms, like a big family. Their focus is on brighter living, so every day they bring a ray of sunshine to their residents. Their seven day a week sunny… Read more about Oakwood Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 35 Rooms from £1,162 / week
Woodlands

Beacon Road, Crowborough TN6 1UD 

9.6 76 reviews
"We have just had a review meeting which was comprehensive and highlighted how woodlands care staff put the residents foremost in their…"   Read all 76 reviews
Location Type Care Home

Woodlands care home is one of the most homely and friendly around and they welcome people with open arms, like a big family. Their focus is on brighter living, so every day they bring a ray of sunshine to their residents. Their seven day a week sunny… Read more about Woodlands

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 40 Rooms from £1,116 / week

Sussex Housing & Care Reviews (238)

9.7
Sussex Housing & Care has a Group Review Score of 9.7 (9.749) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sussex Housing & Care must have a Review Score.

Overall Experience

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Review of

Woodlands

from C S (Mother of Resident) published on 16 July 2025
Overall Experience  Overall Experience 5.0 out of 5

We have just had a review meeting which was comprehensive and highlighted how woodlands care staff put the residents foremost in their thoughts. Our family are over the moon with mum's care and would recommend any one looking for a happy, caring home for their loved ones to consider Woodlands.

Reply from Lizzie Gurr, Marketing & Communications Officer at Woodlands

Thank you for your 5* review, we are delighted that you continue to be happy and satisfied with the care your mum receives.

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Review of

Saxonwood

from James D (Son of Resident) published on 15 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 6 weeks now, and from the start she has been cared for really well. All of the staff have been so kind in helping her to settle in and involve her with activities that she really enjoys. She has made friends very quickly amongst the residents and the staff.

Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood

Thank you for your review. It's great to hear your mum has settled well into life at Saxonwood, has made friends and is enjoying the variety of daily activities.

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Review of

Saxonwood

from Jill F (Daughter of Resident) published on 15 July 2025
Overall Experience  Overall Experience 5.0 out of 5

This is a lovely, homely, and well-maintained care home surrounded by beautiful gardens. The staff are so welcoming and the management of the home is excellent. My Mum has advanced dementia, but she seems content, is very well cared for, and enjoys her food! She clearly likes the staff, who work hard
to make her feel comfortable and included. I really appreciate the relatives' meetings to keep us informed, and an excellent training session run by the Activities Manager to better understand dementia. I love the way that Saxonwood encourages other groups from the Battle community to engage with the residents - such as a very enjoyable intergenerational art session with local playgroup, primary and secondary school children held recently. Communal areas have recently been redecorated to a high standard, and the layout of the bright, comfortable lounge thoughtfully redesigned to facilitate a range of activities, rest and conversation. I am very happy that Mum is living at Saxonwood.

Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood

Thank you for your 5* review of Saxonwood, it's brilliant to hear your positive feedback and that your Mum enjoys the company and care of our fantastic staff team. Community connections are important to us, and we're pleased you enjoyed our most recent event. Thank you for your positive feedback about the new furniture and decorations in the lounge. It seems everyone is enjoying this space!

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Review of

Oakwood Court

from Sharon C (Ex Family Member) published on 14 July 2025
Overall Experience  Overall Experience 4.0 out of 5

I would like to say that during my visit staff were very kind, attentive, friendly and engaging at all times, with all Residents as well as us. The surroundings are comfortable, very clean ( but there was one toilet without a light functioning that could have been marked as out of action, rather than
allow Residents to get halfway in before we discovered this!) We were told the maintenance person was off this week, and were waiting for their return. Staff were very warm and friendly with us, ensuring we had drinks being a very hot day as well as the Residents, and when we asked for support with our family member were available immediately ( Thank you Gill) and interacted with dignity and respect, gaining consent at all times. It was a great shame that afternoon tea did not come with the same lovely treats as our relative is gluten free, just a dry old biscuit and no choice with that, it was all that was on offer. Other Residents had a choice of homemade cakes, so sad to see.

Reply from Lizzie Gurr, Marketing & Communications Officer at Oakwood Court

Thank you for your review . We're pleased to hear you found our staff to be kind, attentive, and respectful to everyone. Your kind words about the warmth and professionalism of our team, especially Gill, mean a great deal and will certainly be shared with them. We apologise for the inconvenience caused by the light not working in the toilet. Our team hadn't been made aware of this fault at the time of your visit, and so fixed the problem soon after it was reported. Your feedback about the gluten-free refreshment is important to us. We're sorry that on this occasion there wasn't a gluten free cake available. We cater for a variety of dietary requirements and usually have cakes for everyone, we will improve this going forward. Thank you again for your thoughtful and constructive feedback. We hope to welcome you again soon.

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Review of

Saxonwood

from Paul B (Son of Resident) published on 20 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother( who has been a resident in Saxonwood for almost thirteen years) recently celebrated her 100th birthday. I had originally booked a local restaurant for a gathering of family and friends, but the venue cancelled this a week later. As it transpired, this was highly fortuitous, because the team
at Saxonwood stepped in and accommodated us all.
The level of service and quality of food were beyond what we would have otherwise received and the care and attention lavished upon us all was incomparable.
Every member of staff, whatever their role, made everyone feel so welcome, for which I am eternally grateful.
Special thanks to chef and her brigade!

Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood

Thank you for your wonderful 5* review. It was a delight to host your Mother's 100th birthday and our staff team and residents enjoyed celebrating with her and all of your family. We sang, we danced, we ate and we raised a glass! We're pleased you all had a wonderful time and made memories together on a very special day.

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Review of

Saxonwood

from Dominic P (Stepson of Resident) published on 15 May 2025
Overall Experience  Overall Experience 5.0 out of 5

A lovely sunny and warm weekend in the lounge, visiting Saturday afternoon and Sunday Morning, he was quite relaxed and content. The afternoon visit was more laid back, chatting a little with the resident, then several of the others and one other visitor. Things picked up with tea and dinner, so I left
to go and cook mine. Sunday ... and he was deep in the observer... and a hot chocolate. The county life and history magazines were welcomed but more important matters no dust prevailed! It was time for lunch and he was hungry and so was I a little peckish, so away to cook my own lunch after a good visit.

Reply from Lizzie Gurr, Communications & Marketing Officer at Saxonwood

Thank you for your review, it's great to hear about the time you spent with your Step Dad at Saxonwood, and how you felt comfortable to visit and spend time in our communal spaces, together with others. We love having visitors!

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Review of

Oakwood Court

from A R (Daughter of Resident) published on 17 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been with Oakwood Court since July 2023. (She has now moved on due to extra nursing needs.) During her time with Aokwood, she was always treated with kindness, patience, dignity and respect by all of the wonderful team there. Nothing is too much trouble and things are dealt with expeditiously.
Communication is consistently clear and all staff are approachable. Knowing she was so well looked after gave me peace of mind. Thank you to all at Oakwood!

Reply from Lizzie Gurr, Marketing and Communications Officer at Oakwood Court

Thank you for your kind words about our wonderful care team and our service. We're pleased you were able to have peace of mind whilst your Mum lived at Oakwood Court and our core values shone through in the care we provide.

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Review of

Woodlands

from Don D (Husband of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Early days, but things seem to be settling well.

Reply from Lizzie Gurr, Marketing & Communications Officer at Woodlands

Thank you for your 5* review, we're pleased your loved one is settling well into life at Woodlands.

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Review of

Oakwood Court

from J M (Daughter of Resident) published on 4 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum was with Oakwood for 5 years. She struggled to settle due to her Alzheimer's/dementia and the home was so supportive during that time. We found the staff to be friendly and caring throughout. As Mum's dementia progressed I felt reassured that she was being well cared for. The home was always spotless
and light and airy and most importantly full of life. We sat by Mum's bedside for many hours in her final 9 days and were so impressed with the care and dignity shown to Mum and also for us. Nothing was too much trouble and if you have to make the difficult decision of care for your loved one. I would not hesitate to recommend Oakwood. Thank you!

Reply from Lizzie Gurr, Marketing & Communications Officer at Oakwood Court

Thank you for your review and kind words about our care team, we're pleased you felt supported throughout the time your Mum was with us, you are all part of the Oakwood Court family! Thank you for recommending Oakwood Court.

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Review of

Oakwood Court

from Jackie F (Daughter of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

At 91 years old our mother recently came to the decision that she could no longer carry on living independently. She wanted more help and above all companionship. Having visited a few care homes, the moment she walked into Oakwood Court she knew this was where she wanted to be. From the outset everyone
involved couldn't have been more friendly and accommodating and have gone out of their way to help ensure a stress free transition. Nothing has been too much trouble. Her needs and wishes are sought and acted upon by everyone and Steve, the wonderful handyman, has done all he can to ensure her room is as cosy, comfortable and homely as can be. We were also impressed with how a recent medical situation was dealt with quickly and efficiently. What we her daughters always imagined would be a difficult time, has proved anything but. In just a few weeks, our mother has settled in, is happy and feels very safe and secure in her new home. Maybe the delicious food she enjoys plays a part too.

Reply from Lizzie Gurr, Marketing & Communications Officer at Oakwood Court

Thank you for your review. We're so pleased that moving your mum to Oakwood Court has been a more positive experience than you firstly imagined moving to a care home would be like, and that our brilliant team have helped her to feel at home and settle in well. We understand how stressful and anxious finding a care home can be and we strive yo do everything we can to help make the process easier. We hope you continue to get peace of mind and enjoy visiting your Mum.

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Review of

Saxonwood

from A R (Sister of Resident) published on 23 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Saxonwood had been referred to us by several people as a warm, happy place with excellent care. I have not been disappointed. Since my sister moved in she has been treated with the utmost respect. She has complex needs but always feels supported and included in all activities etc. My sister is happy
and secure here.

Reply from Lizzie Gurr, Communications Executive at Saxonwood

Thank you for this brilliant review. It's great to hear how happy and content your sister is at Saxonwood and how you are also pleased with our service.

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Review of

Woodlands

from A H (Son of Resident) published on 22 January 2025
Overall Experience  Overall Experience 4.0 out of 5

My Mother is a resident of Woodlands Care Home. I visit often with my wife. The care home is good in all care, activities, and safety/security and satisfactory in all other areas. It seems well managed and the staff are fine. I would like to see more care staff and perhaps more individual choices of
food.

Reply from Lizzie Gurr, Marketing and Communications Officer at Woodlands

Thank you for your review and feedback. It's great you visit regularly with our open visiting hours, and that you think our care, activities, safety and management is good. We have noted areas where you are not as satisfied and as a result our Chef Manager has met with your Mother to discuss choices of food to make sure she's happy - we know how important meal times are. We have also arranged to meet you to hear your feedback and further discuss your points. Thank you for taking the time to review us.

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Review of

Saxonwood

from D K (Daughter of Resident) published on 14 January 2025
Overall Experience  Overall Experience 5.0 out of 5

A very welcoming care home. My mum spent a short respite break at Saxonwood and the staff made her feel very much at home and special.
The building, especially the lounge, is bright and airy and her room was very comfortable and easily accessible.

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

Thank you for your 5* review. We're pleased your Mum enjoyed her stay at Saxonwood and felt at home. You're welcome to come and join an activity or lunch, if you'd like to keep in touch. Just drop us a line!

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Review of

Saxonwood

from S D (Daughter of Resident) published on 7 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Saxonwood Care Home is a haven for my Mum. She is warm and well cared for by genuinely kind staff. The food is specially prepared for her and as she says she doesn't have to shop, cook, or wash up, she just has to eat!
She is a joy to visit because she is so glad of this place.

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

Thank you for your review. We welcome people to Saxonwood with open arms, like a big family and it's brilliant to hear how at home your Mum feels and that you enjoy visiting and spending quality time with her.

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Review of

Woodlands

from T O (Daughter of Resident) published on 27 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Mum had been at Woodlands since February 2020 and was well cared for despite being a little bit fussy. Nothing was too much trouble for the care staff. In September she became unwell and didn't want to go to hospital. She passed away at Woodlands under the care of the capable and lovely staff. Myself
and my sister were glad that her wishes were listened to and we were grateful for the care that she received. She left this world in a peaceful place. Thank you all.

Reply from Lizzie Gurr, Marketing & Communications Executive at Woodlands

Thank you for your kind review. We're pleased you found our care staff attentive and friendly, and we understand the importance of wishes at the end of a life, we're pleased we were able to support you and your Mum at this sad time.

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Review of

Saxonwood

from Kevan C (Son of Resident) published on 19 December 2024
Overall Experience  Overall Experience 5.0 out of 5

I cannot give a high enough recommendation for Saxonwood.
The level of care, respect and integrity given to residents by all the extremely attentive and diligent members of staff is the level many other care homes should aspire to.

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

We're blown away by your 5* review and are happy to read your wonderful words about our service to residents at Saxonwood. Thank you.

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Review of

Saxonwood

from June C (Wife of Resident) published on 31 October 2024
Overall Experience  Overall Experience 4.0 out of 5

Saxonwood Care Home staff and facilities are very good as are the food, drinks and the rooms are lovely. All in all a very nice place for respite care and residential care.

Reply from Lizzie Gurr, Communications & Engagement Officer at Saxonwood

Thank you for reviewing Saxonwood, and sharing your thoughts about our homemade food, our staff team, and our facilities. We're pleased you are happy with our home.

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Review of

Woodlands

from R J (Stepson of Resident) published on 24 September 2024
Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff who so obviously care for the residents. Today's sing-along was lovely and just right. The residents all took part and has lots of fun.

Reply from Lizzie Gurr, Communications Executive at Woodlands

Thank you for your review, we love a sing-along and it was great to welcome you to join us! We agree our staff team are all fantastic.

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Review of

Oakwood Court

from A M (Son of Resident) published on 17 July 2024
Overall Experience  Overall Experience 5.0 out of 5

The home is home from home and a lovely, friendly, community with great staff. It is always welcoming with many smiling faces no matter what scenarios they are facing. Food and activities are always to a good standard.

Reply from Lizzie Gurr, Communications and Engagement Officer at Oakwood Court

Thank you for your 5* review, it's fabulous to hear you think Oakwood Court is homely and has a friendly community.

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Review of

Oakwood Court

from D B (Daughter of Resident) published on 17 July 2024
Overall Experience  Overall Experience 5.0 out of 5

I have found the home excellent, although my mum has not taken advantage of the great activities. the staff are very friendly. I would happily recommend this to people.

Reply from Lizzie Gurr, Communications and Engagement Officer at Oakwood Court

Thank you for your review. It's brilliant to hear you think Oakwood Court is excellent. We understand that everyone has their own preferences so our Sunny Moments club activities are planned to cater for a variety of interests, and we also enjoy spending time on a one-to-one basis with residents.

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Awards / Recognitions (2)

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Frequently Asked Questions about Sussex Housing & Care

Costs for care homes owned by Sussex Housing & Care

Average costs per week for care homes owned by Sussex Housing & Care by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Sussex Housing & Care, based on 3 out of 3 settings.

Type of Care Provided Average Weekly Cost
Residential Care £1,101
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Sussex Housing & Care own?

Sussex Housing & Care own 3 Care Homes.

Which Sussex Housing & Care Care Homes have the highest review score?

Saxonwood, Oakwood Court & Woodlands have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sussex Housing & Care to verify any information. View our terms and conditions. Sussex Housing & Care has a Platinum Service – more info.