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Care Homes Owned by Sussex Housing & Care

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sussex Housing & Care
Sussex Housing & Care (SHC) is committed to providing high-quality housing and care services for older people across Sussex.

Independence and well-being are the focus at all times, within well-maintained accommodation and comfortable surroundings. For expert care, with homely environments and in beautiful grounds, Sussex Housing & Care is an ideal choice.

Sussex Housing & Care has not for profit care homes in Battle, Crowborough and Haywards Heath to suit a wide variety of needs.

Sussex Housing & Care's mission is to:

- Provide high quality, affordable and sustainable accommodation and services for older people

- Provide caring, responsive and professional management and staff

- Provide a continuous programme of property development and improvement to meet changing needs

- Provide opportunities for residents to influence the day to day running of properties and the Association's affairs, in accordance with best value principles

Sussex Housing & Care Locations (3)

 - Browse 3 Care Homes owned by Sussex Housing & Care
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Saxonwood
Saxonwood Road, Battle TN33 0EY 
9.8 80 reviews
Saxonwood, Battle, East Sussex
"Actually a comment on the five years that my stepfather has lived at Saxonwood, sadly dying one month short of his 95th birthday. In fact,…"   Read all 80 reviews
  • from £1,073 / week
  • 36 Rooms
Location Type Care Home

Saxonwood care home's focus is on brighter living. They welcome people with open arms, like one big family, and strive to bring sunshine to residents every day. The home's prides itself on being one ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Oakwood Court
Amberley Close, Haywards Heath RH16 4BG 
9.7 98 reviews
Oakwood Court, Haywards Heath, West Sussex
"Can't praise the staff at Oakwood Court enough. When it was decided my Mother-in-Law needed some respite care after a period of illness, we…"   Read all 98 reviews
  • from £1,218 / week
  • 62 Rooms
Location Type Care Home

Oakwood Court care home is one of the most homely and friendly around and they welcome people with open arms, like a big family. Their focus is on brighter living, so every day they bring a ray of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodlands
Beacon Road, Crowborough TN6 1UD 
9.6 81 reviews
Woodlands, Crowborough, East Sussex
"My father has become a resident of Woodlands and I could not be more pleased with the home. The building is well maintained and kept clean.…"   Read all 81 reviews
  • from £1,170 / week
  • 40 Rooms
Location Type Care Home

Woodlands care home is one of the most homely and friendly around and they welcome people with open arms, like a big family. Their focus is on brighter living, so every day they bring a ray of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Sussex Housing & Care Reviews (259)

9.7

Sussex Housing & Care has a Group Review Score of 9.7 (9.684) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sussex Housing & Care must have a Review Score.

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Review of

Woodlands

from C T (Daughter of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always happy, caring atmosphere. Mum always clean and as tidy as possible. Only negative point is the financial department at Head Office. Statements are never sent nor invoices. Caused huge problems when dealing with ESCC., and when they are sent, it is far too confusing. It has cost me over £1000
in accountants fees to sort. Hopefully after all this time we are straight!
Reply from Lizzie Gurr, Marketing & Communication Officer at WoodlandsThank you for taking the time to share your feedback. We're pleased to hear your kind words about the caring, happy atmosphere and the support your mum receives - that means a great deal to our team, who work hard to make sure residents are comfortable, well cared for and treated with dignity.

We're genuinely sorry to hear about the difficulties you've experienced with financial processes and your liaison with funded care from ESCC. We fully understand how stressful and frustrating this must have been, particularly when it resulted in additional costs for you.

We share a yearly statement and if payment is made by card, rather than direct debit, we send a monthly invoice. However with ESCC and third-party top ups the arrangements can be different.

Thank you for your patience in working through these issues, and we're glad to hear things are now feeling more settled. Your feedback has been noted and if you have any concerns or need further support, please get in touch.
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Review of

Saxonwood

from Kevan C (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot give enough thanks for the care and security given to my mum constantly by all of the staff and management. I speak for all of my family in that allow us all great peace of mind when we have full confidence that our dear mum is looked after 27/7.
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your 5* review! Our friendly and experienced team put residents at the heart of everything we do, and giving families total peace of mind that their loved one is being well cared for is important to us.
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Review of

Saxonwood

from M F (Son of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A shining example for other care homes. Lots of staff and activities with good food at meal times.
Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood"A shining example!" We love this, thank you for your 5* review about everything we do at Saxonwood to make sure residents receive personalised care to meet their individual needs and an engaging day, every day.
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Review of

Saxonwood

from D P (Stepson of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Actually a comment on the five years that my stepfather has lived at Saxonwood, sadly dying one month short of his 95th birthday. In fact, looking at the first instance, it was March 16th five years ago it became home, and a wonderful, if not ideal, one, which he grew into, with friends and warmth,
among staff and fellow residents, and good food (mealtimes always his favourite time of day), a full day of activity. He adjusted to not being at home, and became alive in a way after being at home by himself for some years. I think we can only be enormously grateful to you all and to those who strongly endorsed the choice. Heartfelt thanks.
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your wonderful review and we enjoyed the five years where your stepfather was part of our Saxonwood family, along with your visits. We appreciate and understand whole heartedly that moving to a care home can be an anxious and stressful time for some people, and sometimes it's a decision that is hard to make. However, as we often find, when people move to Saxonwood they thrive - enjoying the delicious home cooked food, the variety of activities and social interactions with fellow residents and staff - a real boost to their mental health and wellbeing. Again, thank you for your kind comments and please do visit again in the future.
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Review of

Saxonwood

from Deborah B (Niece of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saxonwood is such a high quality care home. I have nothing but praise for the way they are caring for my Auntie. At a very stressful time, Saxonwood have been a huge comfort to my Auntie and to our family.
We thank Saxonwood and all the Saxonwood family for being so professional, so supportive and
so caring.
Keep up the great work Saxonwood!! You are a piece of heaven on earth!
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThis is a wonderful review and we love hearing your kind comments about the care we give your Auntie. It's great to hear your reflection on our 'Saxonwood family' - our Saxonwood team works closely and we welcome you to Saxonwood anytime! Thank you for your review.
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Review of

Saxonwood

from D W (Son of Resident) published on 29 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Good solid care from friendly staff. Group activities available if you want them, good range of food with regular specials. Homely feel to the place, you're not isolated and there is always some activity going on. Staff do a good job of fancy dress on the odd occasion! Edge-of-town location at the end
of a side-street means low traffic, easy access for emergency services. Good car park for visitors
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Review of

Oakwood Court

from Peter H (Son-in-law of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't praise the staff at Oakwood Court enough. When it was decided my Mother-in-Law needed some respite care after a period of illness, we were amazed how helpful efficient and quick they were to help us through the process. From paying the home an initial visit to checking in my Mother in Law was
just 48 hours. The quality of the room was first class and once again have to mention how lovely the care staff were.
We brought my Mother in Law home today after a successful 2 week stay and none of us would hesitate in recommending Oakwood Court to friends, family or others.
Reply from Lizzie Gurr, Marketing & Communications Officer at Oakwood CourtThank you for your 5* review, we're so pleased your Mother-in-Law has enjoyed her respite stay at Oakwood Court and you've found our friendly team and new facilities to be exactly what you were looking for. It's brilliant to hear you'll recommend Oakwood Court to your family and friends and please keep in touch, you're welcome to pop in anytime for a coffee, chat and activity!
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Review of

Oakwood Court

from Alan M (Son of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Christmas party at Oakwood Court. The event was extremely well organised for residents and their families. Staff and entertainment was excellent and as usual the food was 1st class.
Reply from Lizzie Gurr, Marketing & Communications Officer at Oakwood CourtThank you for your fantastic review. We're pleased you had a brilliant time at our Christmas party! It was great to see so many friends and relatives join in the fun with our residents and staff!
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Review of

Oakwood Court

from P D (Sister of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a wonderful Christmas party at Oakwood. All the staff were welcoming and helpful and very caring to the residents. Recently we brought friends to visit my sister and their reaction was - they have never visited such a lovely care home as it is at Oakwood Court. One of the visitors is a retired
nurse and she was overwhelmed with the comfort, cleanliness and friendliness of Oakwood and the staff. Well done all.
Reply from Lizzie Gurr, Marketing & Communications Officer at Oakwood CourtThank you for your 5* review and sharing your enjoyment at our Christmas party. It's great to hear positive feedback from relatives and also from those who worked in care, acknowledging how we put residents at the heart of everything we do. Thank you!
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Review of

Oakwood Court

from Vanessa S (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having now spent one year at Oakwood Court, Mum has been very happy and appreciates all the help and support she has received from all the lovely carers. She obviously feels safe and secure here and we (her daughters) continue to be impressed by the staff who often seem to go above and beyond to help
her.
Reply from Lizzie Gurr, Marketing & Communications Officer at Oakwood CourtThank you for your review and kind comments about staff going the extra mile and how content and happy your Mum is living at Oakwood Court and the peace of mind you and your sister get with her living in our home.
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Review of

Oakwood Court

from S W (Son of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always have a good experience with staff being supportive.
Reply from Lizzie Gurr, Marketing & Communications Officer at Oakwood CourtThank you for your review and it's great to hear you have a good experience at Oakwood Court and find our staff supportive to residents and families.
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Review of

Oakwood Court

from Cindy J (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely home, staff appear caring & helpful, mum is here for respite and appears well and happy. We attended xmas party today (12/12/25) which was well organised and appropriate for the people living here. Staff looked after residents and there familys. Entertainment was good.
Reply from Lizzie Gurr, Marketing & Communications Officer at Oakwood CourtThank you for your review and kind comments about our staff. We are pleased you enjoyed the Oakwood Court Christmas Party and found it to be well organised, we enjoy a party and bringing family and friends together with our residents!
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Review of

Saxonwood

from A P (Daughter of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Perfect in every way! Staff excellent - kind and caring. Cannot fault it. Mum seems settled and generally content after a difficult start. Her room is very comfortable too.


Thank you for looking after my mum. It's appreciated.

Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodWe're so pleased your Mum is settling in to life at Saxonwood and we appreciate moving to a care home can take some adjustment and getting used to. Our staff do everything they can to help the transition and make sure residents are comfortable, supported and become familiar with getting around, and also not forgetting those all important home comforts! Thank you for your 5* review, we appreciate your lovely feedback.
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Review of

Saxonwood

from Vivienne A (Friend of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Saxonwood is an excellent home with caring, committed staff. Meals are varied and nutritious and chefs are well aware of residents' likes and dislikes. The care my friend gets is second to none. Rooms are well-kept and very clean. Staff at Saxonwood are unfailingly kind and compassionate, and I would
not hesitate to recommend Saxonwood to anyone seeking care for a friend or relative. Saxonwood is really a home from home.
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your incredible 5* review about our wonderful service at Saxonwood. We love hearing about the experiences visitors and residents have when they come to Saxonwood and it's particularly brilliant to hear how caring, kind and homely you think Saxonwood is. Thank you.
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Review of

Woodlands

from G P (Husband of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A quiet, safe care home with very caring staff and management. The rooms and views are excellent and calmy. Good communication back to the family. Would recommend.
Reply from Lizzie Gurr, Marketing & Communications Officer at WoodlandsThank you for your review and sharing your thoughts about our caring staff and management, good communication and facilities.
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Review of

Woodlands

from Neil H (Son of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has become a resident of Woodlands and I could not be more pleased with the home. The building is well maintained and kept clean. He really enjoys the food, which can be a challenge with him. All the staff are great. They are very caring and have endless patience. Highly recommended.
Reply from Lizzie Gurr, Marketing & Communications Officer at WoodlandsThank you for your 5* review of Woodlands and recommendation of our super friendly and caring team and service. We're pleased your father has settled well and is enjoying the food - mealtimes are sociable and nutritious, home cooked food is important. Thank you.
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Review of

Oakwood Court

from Robert C (Son of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the care of Oakwood Court for over four years now, and they have provided excellent care throughout. They have also adapted the care to take care of her deterioration due to Alzheimer's. They have done a great job in what can sometimes be challenging circumstances, our family are
very grateful knowing that our mother is in safe hands.
Reply from Lizzie Gurr, Marketing & Communications Officer at Oakwood CourtThank you for your review. It's great to hear you're pleased with our service over the last four years and how we've accommodated and adapted our care to meet your Mum's needs. We pride ourselves on being a dementia friendly community and supporting residents to live well with dementia.
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Review of

Woodlands

from S S (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad came for 2-week respite. He seems to have been happy and taken part in the activities. Should he need further time in a care home, I would be happy for him to return.
Reply from Lizzie Gurr, Marketing & Communications Officer at WoodlandsThank you for your review. It's been great to welcome your Dad to Woodlands for a short stay and we're pleased he's enjoyed our variety of activities. We look forward to welcoming you again in the future, and in the meantime, you're welcome to join us for lunch :)
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Review of

Woodlands

from Annie B (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was a last minute booking. Immediately upon walking in, I could see that this is a happy, homely place. All the staff I came in touch with were lovely. The food looked fabulous, which would make my dad happy. It is clean, comfortable and run by kind, caring staff. Will definitely use again. The
most important thing, of course, is that my dad was happy!
Reply from Lizzie Gurr, Communications & Marketing Officer at WoodlandsThank you for your 5* review! We were pleased to be able to accommodate your Dad, and are delighted you both are happy with our service, from the food and building to the care and cleanliness. We look forward to your Dad visiting or staying again
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Review of

Oakwood Court

from David B (Son of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oakwood Court is a very friendly, welcoming care home. The staff are amazing and nothing is too much trouble. Dad has settled in here so well. The events and daily activities are very well done and keep him well stimulated. We are kept well informed and up to date on all goings on through regular emails
and social media posts.
Reply from Lizzie Gurr, Communications & Marketing Officer at Oakwood CourtThank you for your 5* review and feedback about the wonderful care team, great communication with families and the stimulating activities we provide.
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Awards / Recognitions (2)

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Frequently Asked Questions about Sussex Housing & Care

Costs for care homes owned by Sussex Housing & Care

Average costs per week for care homes owned by Sussex Housing & Care by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Sussex Housing & Care, based on 3 out of 3 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,154
Residential Dementia Care £1,154
All Care Types £1,154
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Sussex Housing & Care own?

Sussex Housing & Care own 3 Care Homes.

Which Sussex Housing & Care Care Homes have the highest review score?

Saxonwood, Oakwood Court & Woodlands have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sussex Housing & Care to verify any information. View our terms and conditions. Sussex Housing & Care has a Platinum Service – more info.