Saxonwood, Battle, East Sussex
Saxonwood, Battle, East Sussex
Saxonwood, Battle, East Sussex

Saxonwood Home has a warm, welcoming environment with a strong sense of community. Set in beautiful grounds on the outskirts of historic Battle, this charming 33 bed residential home provides a country setting within easy walking distance of shops and the town centre.

All bedrooms are designed for individual occupation, with residents encouraged to bring their own furniture and personal belongings. Some have en suite facilities and others have a vanity unit incorporating a hand basin. All rooms have their own telephone and TV points.

There is also a small shop on site for the purchase of everyday items. The varied menu, which caters for special dietary requirements, includes seasonal organic fruit and vegetables from the garden. Please contact the home for more information or to arrange a visit.

Group: Sussex Housing & Care (SHC)

Person in charge: Karen Oates (Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 36

Rooms with ensuite WC: 19

Weekly Charges Guide: Personal Care Single £597 – £919 (These prices are only a guideline, please contact Saxonwood to find out the exact price for your requirements.) (These prices are only a guideline, please contact Saxonwood to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Saxonwood: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

5 Bed Vacancies

posted 13 Nov 2017

Vacancies available for short or longer term care.Please contact Care Home manager for availability.

Reviews

8.5 Saxonwood has a Review Score of 8.5 (8.486)

The Review Score of 8.5 (maximum of 10) for Saxonwood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Saxonwood in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.958 for Saxonwood is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.528 Points relating to the number of positive Reviews for Saxonwood is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 2 Reviews ÷ 7.2 Target = 0.278

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Saxonwood?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Saxonwood

  • Daughter of Resident/Service User
    1
  • Respite Resident/Service User
    1

Having spent 2 weeks respite care in Saxonwood, I would highly recommend it. The room was bright, airy and kept in good order. However, the important feature was the kindness of the manager and staff, who made you feel part of the family. I could not have received better care.

How likely would you be to recommend Saxonwood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Caroline Hall, Engagement and Communications Officer at Saxonwood responded to this review on 07 Nov 2017:

Thank you very much for your review. We are glad you have enjoyed your time at Saxonwood and are happy with the care and support you have received there.

We were cautious putting mother into a home, but the experience surpassed all expectations. The care was of the very highest standard and felt genuine. All staff were friendly and caring. Care was individual and tastes and needs were fully met in an unobtrusive manner.
From the managers down, everyone seemed concerned about their residents and making them happy. I have such good memories of mum's final years when she had fun, laughed and had no cares.

How likely would you be to recommend Saxonwood? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Caroline Hall, Engagement and Communications Officer at Saxonwood responded to this review on 21 Mar 2017:

Hi, Jacqueline. Thank you so much for taking the time to write your review. We are so pleased your mother was happy and that we were able to help make some good memories.

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Awards / Recognitions

December 2016

CQC rating of Good

Recipient: Saxonwood

Date: Saturday 24 Dec 2016

more details

November 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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