Saxonwood

Saxonwood Road, Battle TN33 0EY
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9.8 80 Reviews
  • Saxonwood, Battle
Saxonwood care home's focus is on brighter living. They welcome people with open arms, like one big family, and strive to bring sunshine to residents every day. The home's prides itself on being one the most homely and friendly around.

Saxonwood has a seven-day-a-week sunny moments club. This is led by their dedicated activity co-ordinator who provides a variety of one to one and group activities. These are based on residents' hobbies and interests - there's something for everyone.

Each resident has an allocated key worker and the staff team receive regular training to make sure they provide the best care and support 24 hours a day.

Saxonwood has a 5* food hygiene certificate and the in-house catering team create delicious, nutritious home-cooked meals, reflecting residents preferences.

Engaging and involving residents is important and they regularly seek ideas, feedback and suggestions from residents and their families so the home can continuously improve its service.

Saxonwood has a warm, welcoming environment with a strong sense of community. The home is set in beautiful grounds, with it's own orchard, on the outskirts of historic Battle.

Saxonwood has a homely community of 33 residents and enjoys a country setting within easy walking distance of shops and the town centre.

All bedrooms are designed for individual occupation, with residents encouraged to bring their own furniture and personal belongings. Some have en suite facilities and others have a vanity unit incorporating a hand basin. All rooms have their own telephone and television points.

Saxonwood care home is run by Sussex Housing & Care which is a not for profit provider of housing and care for older people in Sussex. Any surplus they make is reinvested into improving the quality of life of their residents.
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Care Provided by Saxonwood

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1073 – £1375
  • Self-Funded Residential Dementia Care: £1073 – £1375
  • RESPITE Self-Funded Residential Care: £1291 – £1785
  • RESPITE Self-Funded Residential Dementia Care: £1291 – £1653

Our care home fees are based on the care needs of each resident and their choice of room within our home. We have varying levels of care provision and different types of room, based on the size, outlook and facilities.


All inclusive pricing - Our care fees include all accommodation and household bills, personal care, all meals, snacks and non-alcoholic refreshments, and the cleaning and laundry service. Extra services can be purchased as required, such as telephone, hairdressing and chiropody. Our rooms are unfurnished, we welcome you to bring your familiar and favourite furniture.


We are a not for profit organisation which means any surplus we make in income is invested back into our properties to improve the quality of life of our residents. Sussex Housing & Care has been supporting older people to live brighter lives since 1946.

The price(s) shown are provided by the care home. Contact Saxonwood for full pricing details and T&Cs.

Contact Saxonwood to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Saxonwood to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ioana Vargaluta (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004
  • Number of floors: 3

Room Information

  • Single Rooms (36)
  • Single Rooms with Ensuite Wet Room (18)

Visiting

  • Visitors welcome to the care home, come for a hot drink, enjoy lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, a welcoming day room or their own private bedroom.

Parking

  • Dedicated free car park to the rear of the care home.

Saxonwood Reviews (80)

9.8

Saxonwood has a Review Score of 9.8 (9.806) out of 10, based on 17 reviews in the last 2 years.
Over all time Saxonwood has 80 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Saxonwood
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Total of 80, showing 1-20
Review from Kevan C (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot give enough thanks for the care and security given to my mum constantly by all of the staff and management. I speak for all of my family in that allow us all great peace of mind when we have full confidence that our dear mum is looked after 27/7.
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your 5* review! Our friendly and experienced team put residents at the heart of everything we do, and giving families total peace of mind that their loved one is being well cared for is important to us.
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Review from M F (Son of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A shining example for other care homes. Lots of staff and activities with good food at meal times.
Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood"A shining example!" We love this, thank you for your 5* review about everything we do at Saxonwood to make sure residents receive personalised care to meet their individual needs and an engaging day, every day.
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Review from D P (Stepson of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Actually a comment on the five years that my stepfather has lived at Saxonwood, sadly dying one month short of his 95th birthday. In fact, looking at the first instance, it was March 16th five years ago it became home, and a wonderful, if not ideal, one, which he grew into, with friends and warmth,
among staff and fellow residents, and good food (mealtimes always his favourite time of day), a full day of activity. He adjusted to not being at home, and became alive in a way after being at home by himself for some years. I think we can only be enormously grateful to you all and to those who strongly endorsed the choice. Heartfelt thanks.
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your wonderful review and we enjoyed the five years where your stepfather was part of our Saxonwood family, along with your visits. We appreciate and understand whole heartedly that moving to a care home can be an anxious and stressful time for some people, and sometimes it's a decision that is hard to make. However, as we often find, when people move to Saxonwood they thrive - enjoying the delicious home cooked food, the variety of activities and social interactions with fellow residents and staff - a real boost to their mental health and wellbeing. Again, thank you for your kind comments and please do visit again in the future.
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Review from Deborah B (Niece of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saxonwood is such a high quality care home. I have nothing but praise for the way they are caring for my Auntie. At a very stressful time, Saxonwood have been a huge comfort to my Auntie and to our family.
We thank Saxonwood and all the Saxonwood family for being so professional, so supportive and
so caring.
Keep up the great work Saxonwood!! You are a piece of heaven on earth!
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThis is a wonderful review and we love hearing your kind comments about the care we give your Auntie. It's great to hear your reflection on our 'Saxonwood family' - our Saxonwood team works closely and we welcome you to Saxonwood anytime! Thank you for your review.
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Review from D W (Son of Resident) published on 29 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Good solid care from friendly staff. Group activities available if you want them, good range of food with regular specials. Homely feel to the place, you're not isolated and there is always some activity going on. Staff do a good job of fancy dress on the odd occasion! Edge-of-town location at the end
of a side-street means low traffic, easy access for emergency services. Good car park for visitors
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Review from A P (Daughter of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Perfect in every way! Staff excellent - kind and caring. Cannot fault it. Mum seems settled and generally content after a difficult start. Her room is very comfortable too.


Thank you for looking after my mum. It's appreciated.

Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodWe're so pleased your Mum is settling in to life at Saxonwood and we appreciate moving to a care home can take some adjustment and getting used to. Our staff do everything they can to help the transition and make sure residents are comfortable, supported and become familiar with getting around, and also not forgetting those all important home comforts! Thank you for your 5* review, we appreciate your lovely feedback.
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Review from Vivienne A (Friend of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Saxonwood is an excellent home with caring, committed staff. Meals are varied and nutritious and chefs are well aware of residents' likes and dislikes. The care my friend gets is second to none. Rooms are well-kept and very clean. Staff at Saxonwood are unfailingly kind and compassionate, and I would
not hesitate to recommend Saxonwood to anyone seeking care for a friend or relative. Saxonwood is really a home from home.
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your incredible 5* review about our wonderful service at Saxonwood. We love hearing about the experiences visitors and residents have when they come to Saxonwood and it's particularly brilliant to hear how caring, kind and homely you think Saxonwood is. Thank you.
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Review from C F (Daughter-in-law of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Calm, inviting atmosphere. Clean, bright room. Food selection excellent, all home made. Staff very obviously caring, compassionate and friendly. A lot of thoughtful effort goes into making each resident feel welcome and valued. Gentle coaxing with smiles and positivity from all staff at all times. A
very happy place to live with emphasis on bringing out the best in each day.
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Review from James D (Son of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for 6 weeks now, and from the start she has been cared for really well. All of the staff have been so kind in helping her to settle in and involve her with activities that she really enjoys. She has made friends very quickly amongst the residents and the staff.
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your review. It's great to hear your mum has settled well into life at Saxonwood, has made friends and is enjoying the variety of daily activities.
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Review from Jill F (Daughter of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely, homely, and well-maintained care home surrounded by beautiful gardens. The staff are so welcoming and the management of the home is excellent. My Mum has advanced dementia, but she seems content, is very well cared for, and enjoys her food! She clearly likes the staff, who work hard
to make her feel comfortable and included. I really appreciate the relatives' meetings to keep us informed, and an excellent training session run by the Activities Manager to better understand dementia. I love the way that Saxonwood encourages other groups from the Battle community to engage with the residents - such as a very enjoyable intergenerational art session with local playgroup, primary and secondary school children held recently. Communal areas have recently been redecorated to a high standard, and the layout of the bright, comfortable lounge thoughtfully redesigned to facilitate a range of activities, rest and conversation. I am very happy that Mum is living at Saxonwood.
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your 5* review of Saxonwood, it's brilliant to hear your positive feedback and that your Mum enjoys the company and care of our fantastic staff team. Community connections are important to us, and we're pleased you enjoyed our most recent event. Thank you for your positive feedback about the new furniture and decorations in the lounge. It seems everyone is enjoying this space!
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Review from Paul B (Son of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother( who has been a resident in Saxonwood for almost thirteen years) recently celebrated her 100th birthday. I had originally booked a local restaurant for a gathering of family and friends, but the venue cancelled this a week later. As it transpired, this was highly fortuitous, because the team
at Saxonwood stepped in and accommodated us all.
The level of service and quality of food were beyond what we would have otherwise received and the care and attention lavished upon us all was incomparable.
Every member of staff, whatever their role, made everyone feel so welcome, for which I am eternally grateful.
Special thanks to chef and her brigade!
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your wonderful 5* review. It was a delight to host your Mother's 100th birthday and our staff team and residents enjoyed celebrating with her and all of your family. We sang, we danced, we ate and we raised a glass! We're pleased you all had a wonderful time and made memories together on a very special day.
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Review from A R (Sister of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Saxonwood had been referred to us by several people as a warm, happy place with excellent care. I have not been disappointed. Since my sister moved in she has been treated with the utmost respect. She has complex needs but always feels supported and included in all activities etc. My sister is happy
and secure here.
Reply from Lizzie Gurr, Communications Executive at SaxonwoodThank you for this brilliant review. It's great to hear how happy and content your sister is at Saxonwood and how you are also pleased with our service.
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Review from D K (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very welcoming care home. My mum spent a short respite break at Saxonwood and the staff made her feel very much at home and special.
The building, especially the lounge, is bright and airy and her room was very comfortable and easily accessible.
Reply from Lizzie Gurr, Communications & Engagement Officer at SaxonwoodThank you for your 5* review. We're pleased your Mum enjoyed her stay at Saxonwood and felt at home. You're welcome to come and join an activity or lunch, if you'd like to keep in touch. Just drop us a line!
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Review from S D (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Saxonwood Care Home is a haven for my Mum. She is warm and well cared for by genuinely kind staff. The food is specially prepared for her and as she says she doesn't have to shop, cook, or wash up, she just has to eat!
She is a joy to visit because she is so glad of this place.
Reply from Lizzie Gurr, Communications & Engagement Officer at SaxonwoodThank you for your review. We welcome people to Saxonwood with open arms, like a big family and it's brilliant to hear how at home your Mum feels and that you enjoy visiting and spending quality time with her.
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Review from June C (Wife of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Saxonwood Care Home staff and facilities are very good as are the food, drinks and the rooms are lovely. All in all a very nice place for respite care and residential care.
Reply from Lizzie Gurr, Communications & Engagement Officer at SaxonwoodThank you for reviewing Saxonwood, and sharing your thoughts about our homemade food, our staff team, and our facilities. We're pleased you are happy with our home.
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Review from Fred M (Son of Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are caring and Saxonwood is always being cleaned and the office. Staff keep us informed of any problems e.g. If closed regarding Covid or other problems.
Reply from Lizzie Gurr, Communications and Engagement Officer at SaxonwoodThank you for your review. We're pleased you find our home clean and tidy, and our wonderful staff team to be caring.
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Review from Vivienne A (Friend of Resident) published on 2 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Saxonwood has been wonderful to my 94-year-old neighbour. The care has been exemplary and she has been treated with dignity at all times. She has improved in confidence and offered encouragement at all times. I have no hesitation in recommending Saxonwood for either respite or long-term care.
Reply from Lizzie Gurr, Communications and Engagement at SaxonwoodThank you for your 5* review, it's great to hear how happy you are with the care of your neighbour. All of our staff are trained in providing dignity and respect and we're pleased to hear you see these qualities shining through in the care we provide. Thank you.
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Review from K G (Niece of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Saxonwood staff are always polite and have smiles on their faces and in their voices on the phone whenever I telephone or visit which makes for a lovely atmosphere and community. My uncle is offered daily activities to participate in covering a good range of interests and helping to promote health
e.g. chair exercise sessions. He has his own space to retreat to when he feels like it and that overlooks a lovely garden area. I am very happy that my uncle is getting good care and seems to be thriving better than when he was at home alone.
Reply from Lizzie Gurr, Communications and Engagement Officer at SaxonwoodWe're pleased your Uncle is thriving at Saxonwood and enjoying the variety of activities. Our friendly team create a caring and vibrant community and we love welcoming family and visitors into our home. Thank you for your review.
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Review from Sue M (Daughter of Resident) published on 10 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From making our first contact through to Mum moving in and staying over the last months I have felt confident that Saxonwood was the best choice of care home for Mum. All the staff is caring, professional, and well trained and put the residents at the centre of all they do, this includes the catering,
maintenance, housekeeping, activities, and management teams as well as the carers. The residents are offered a nutritious and varied choice of food each day. The activities program excels and leans towards a variety of subjects including music, entertainment, spiritual, nature, craft, reminiscing, quizzes, gardening, and much more. The care I have observed is always professional, respectful, and done with dignity. The resident's rooms are kept clean and well-maintained. When visiting, I am always welcomed and never restricted and I find myself being able to enjoy time with Mum rather than worrying about her - that is down to the Saxonwood team and for which I am truly thankful.
Reply from Lizzie Gurr, Communications and Engagement Officer at SaxonwoodYour review is outstanding and we're so happy to hear how content you and your Mum are with our service at Saxonwood. Thank you for the kind comments which we will share with our team.
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Review from Fiona B (Daughter of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saxonwood is extremely well run and the staff are without exception kind, caring, professional and friendly. The home is set in nice gardens at the end of a private road and the lounge and dining room are bright and sunny. It is always really clean and well-maintained. There are twice-daily activities
which reflect the seasons and topical events - a lot of effort goes into this which many residents really appreciate. The food is freshly prepared, of a high standard and caters to all tastes and diets. There is excellent communication between the staff who are always well informed and they work as a great team. It is very difficult placing a loved one into a care home and I am so pleased we found Saxonwood. My mother has lived here for a year now and I am extremely grateful to all of the dedicated staff who take such good care of her.
Reply from Lizzie Gurr, Communications and Engagement Officer at SaxonwoodYour words are wonderful, thank you for your brilliant review. We're very happy you are pleased with our service at Saxonwood, with our friendly care team, variety of activities, homemade food and communication. Thank you.
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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Saxonwood is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.881 for Saxonwood is calculated as follows: ( (177 Excellents x 5) + (24 Goods x 4) ) ÷ 201 Ratings = 4.881
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Saxonwood is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 Apr 2026

Vacancies available for short or longer term care.Please contact Care Home manager for availability.

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Awards / Recognitions (3)

Meet the Team (3)

Roxi

Roxi Vargaluta

Job Title: Care Home Manager Joined: 2014

I started at Saxonwood as a Care Assistant in 2014, and a year later, with the support of my team and manager, I became a Senior Care Assistant. I was in this role for five years. I've been able to upskill myself, and with support and training from Sussex Housing & Care, I've progressed to being the Deputy Manager, and since October 2025, I have been fortunate to be the Care Home Manager at Saxonwood.


I love working at Saxonwood, it's a brilliant home where we put residents at the heart of everything we do. We have lots of fun with residents and their families, and I enjoy making a difference to the daily life and well-being of our residents.

Sandra

Sandra Everley

Job Title: Deputy Care Home Manager Joined: 2022

I was attracted to working for Sussex Housing & Care because it felt homely, bright and friendly at Saxonwood. I find working with older people incredibly interesting, finding out all about their life stories and careers.


I have a background in administration, as previously I worked as an administrator at The Priory in Heathfield, and since joining Saxonwood as the care home administrator, I have also gained experience as a Care Assistant and have studied a City & Guilds Diploma in Business Administration. I work closely with Roxi to lead our team, and Saxonwood is like a big family. We have fun together, and it’s a brilliant place to work. I look forward to coming in!

Tracie

Tracie Wilson

Job Title: Chef Manager Joined: 2021

I qualified as a chef over 30 years ago and have worked in many different roles within catering, including as a bakery-trained confectioner, dietary needs chef, Head Chef, Head of Catering and Chef Manager. I am also qualified to teach food safety, nutrition, and dietary needs from the CIEH. I was also a home care worker for two years, and so I bring a lot of experience and knowledge to my role as Chef Manager at Saxonwood.


The job I do plays a major role at Saxonwood as food and hospitality are always a highlight of our residents' day. I have enjoyed taking part in activities, planning, preparing, and producing food and drinks for events, getting to know the residents, receiving good feedback and implementing new menus. I feel privileged to work with a great team both in and out of the kitchen, producing food that looks as good as it tastes and is enjoyed by all.

Frequently Asked Questions about Saxonwood

What types of Care is Saxonwood registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Saxonwood have?

There are 36 Single Rooms.

What are the Facilities & Services at Saxonwood?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Saxonwood to the centre of Battle?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Saxonwood to verify any information. View our terms and conditions. Saxonwood has an Enhanced Service - more info.