






Saxonwood care home's focus is on brighter living. They welcome people with open arms, like one big family, and strive to bring sunshine to residents every day. The home's prides itself on being one the most homely and friendly around.
Saxonwood has a seven-day-a-week sunny moments club. This is led by their dedicated activity co-ordinator who provides a variety of one to one and group activities. These are based on residents'...
Care Provided by Saxonwood
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our care home fees are based on the care needs of each resident and their choice of room within our home. We have varying levels of care provision and different types of room, based on the size, outlook and facilities.
All inclusive pricing - Our care fees include all accommodation and household bills, personal care, all meals, snacks and non-alcoholic refreshments, and the cleaning and laundry service. Extra services can be purchased as required, such as telephone, hairdressing and chiropody. Our rooms are unfurnished, we welcome you to bring your familiar and favourite furniture.
We are a not for profit organisation which means any surplus we make in income is invested back into our properties to improve the quality of life of our residents. Sussex Housing & Care has been supporting older people to live brighter lives since 1946.
The price(s) shown are provided by the care home. Contact Saxonwood for full pricing details and T&Cs.
Contact Saxonwood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sussex Housing & Care
- Voluntary / Not for Profit Owned
Person in charge
- Ioana Vargaluta(Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2004
- Number of floors: 3
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (18)
Visiting
- Visitors welcome to the care home, come for a hot drink, enjoy lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, a welcoming day room or their own private bedroom.
Parking
- Dedicated free car park to the rear of the care home.
Saxonwood Reviews (80)
Saxonwood has a Review Score of 9.8 (9.773) out of 10, based on 16 reviews in the last 2 years.
Over all time Saxonwood has 80 reviews.
Saxonwood is extremely well run and the staff are without exception kind, caring, professional and friendly. The home is set in nice gardens at the end of a private road and the lounge and dining room are bright and sunny. It is always really clean and well-maintained. There are twice-daily activities which reflect the seasons and topical events - a lot of effort goes into this which many residents really appreciate. The food is freshly prepared, of a high standard and caters to all tastes and diets. There is excellent communication between the staff who are always well informed and they work as a great team. It is very difficult placing a loved one into a care home and I am so pleased we found Saxonwood. My mother has lived here for a year now and I am extremely grateful to all of the dedicated staff who take such good care of her.
Your words are wonderful, thank you for your brilliant review. We're very happy you are pleased with our service at Saxonwood, with our friendly care team, variety of activities, homemade food and communication. Thank you.
Saxonwood is everything one could ever hope for within the care environment. It exceeds expectations in all areas, from the cleanliness, attention to detail, food and entertainment and we feel extremely lucky our loved one is being cared for by such kind and devoted staff.
My mother has been living at Saxonwood for almost four years now and I am delighted with the standard of care. Saxonwood has an absolutely wonderful team of friendly and caring staff. Standards of cleanliness and hygiene are outstanding and my mother always says that the food is excellent. The management team are wonderful and it is always easy to speak to one of them if I need to. They are great at communicating with relatives, always keeping us informed of any news and sending us the weekly list of activities. They also maintain a relatives social media page and post photos every day, which is always lovely to see. I am hugely grateful to all the team at Saxonwood and I have never doubted that I made the right choice when I chose a care home for my mother. I would highly recommend Saxonwood to anyone looking for a care home in the area.
Thank you for your wonderful review, it's a real compliment to our team and testament to the care we provide. We're happy you feel informed about your mother's care and receive good communication from us, and that your mum is enjoying living at Saxonwood.
I have found the care for my brother and his wife to be excellent. The carers, medical assistants and management team are very dedicated and treat the residents as though they were their own family. The food is excellent and well thought out and different activities take place daily.
Thank you for your brilliant review. We agree, our staff are amazing and we have one team and a family feel at Saxonwood.
My dad has lived happily at Saxonwood for nearly three years. I am confident that he is very well cared for and am grateful to all the staff at Saxonwood. His room is comfortable and always very clean. Dad enjoys all the meals - the food is excellent. I appreciate being able to visit at anytime and the staff are always friendly and welcoming. There are many varied activities for residents and visitors to participate in. Dad looks forward to the regular church services held in the lounge. We have also enjoyed the special family events - garden party, barbecue, art workshops. This year, the Saxonwood team gave Dad a wonderful 100th birthday party, which the family were able to attend. I am so pleased I chose Saxonwood for Dad and we really feel part of the Saxonwood ‘family’. Thank you.
Thank you for your five star review, we're so pleased you enjoy our friendly, family feel home and we do love a party! It was brilliant to celebrate your Dad's 100th birthday with you and the family.
My mother moved into Saxonwood Residential Care Home in March 2023, having spent the previous nine weeks in hospital. While in hospital, Mum seemed to have given up on life and looked very weak and lethargic. My brother and I have seen a vast improvement in Mum since her move to Saxonwood. She now looks much healthier and happier. Although she seems to be reliving her much younger days a lot of the time, she also appears to be taking an interest in what is going on around her and I'm sure the staff and various activities have been a big influence in her improved health and motor skills. Being around other people has also been beneficial, as Mum had been stuck at home on her own for a few years. Having been a keen gardener, she also loves the view from her room and being taken out in the garden in her wheelchair.
Thank you for your review. It's been fantastic to see your mum settle into life at Saxonwood and feel happier and healthier.
Mum moved to Saxonwood in March 2022. The fact she refers to it as 'home' says it all and she loves her room, which looks out over the local school. Her care is exemplary, nothing is too much trouble. The staff are hardworking, professional, always willing to help out and a smile is never far away. Mum's care has been second to none. Management are superb, I am always kept up to date if there have been any issues, or anything that needs discussing. It is so reassuring to know she is safe and well cared for. The host of activities are varied, having also included projects with local schools, a great opportunity for old and young to get to know each other. There is also a lovely range of family-orientated events that are regularly put on and the accessible gardens are lovely. The menu is varied and the food is extremely good and takes Mum's food intolerances into account. She keeps telling me what a great job my husband and I did to find Saxonwood and, I have to say, I totally agree!
Wow, wow, wow! This review is simply amazing! Thank you so much for sharing your thoughts and we're so happy your mum is settled and content and enjoys her life at Saxonwood.
Saxonwood provides good and supportive care for my Dad who has dementia. Dad is included in all activities and the staff are kind and caring. Dad is comfortable, safe and the staff treat him with respect and dignity. The activities are varied and regular. The staff are creative and provide lovely events. The recent garden party was excellent. Thank you.
It's great to hear your Dad is enjoying life at Saxonwood and all the activities and events that we hold. Thank you for your brilliant review.
Dad is very well cared for. The staff are always kind, helpful and jolly. Dad says they are very pleasant. The staff are very responsive if there is an issue which needs attention. The food is excellent, good home cooking! Dad really enjoys his cooked breakfast at the weekend. The activities are fun, creative and engaging, one mand in particular is excellent and all his activities are well attended. Lovely to have a visiting dog Angus as Dad loves dogs. Very sweet of the lady to take Dad to the 'chillout' room for a hand massage. Thank you.
Thank you for your brilliant review, it's great to hear how settled your Dad is at Saxonwood and all the activities and food he enjoys, as well as the care from our team.
My father had previously been proudly independent but now needs 24/7 care due to extreme old age. He tried it for a week but didn't want to go back home again. From the manager, admin, carers, kitchen staff, and cleaners through to maintenance, all are kind, sensitive, caring and always with a smile. Guests are welcome at any time. The grounds are lovely, and the facilities are very pleasant and I have the peace of mind that my dad is safe, warm, well fed and getting the 24/7 professional teamwork care I would find impossible to provide on my own. A big, big thank you for taking a huge worry off my mind.
This review is amazing and encapsulates everything we try to do to support families, as well as the people who live in our home. Thank you for your kind words and we're so pleased your dad is settled at Saxonwood.
The staff work extremely hard, but always have a smile and are friendly, courteous and caring. They have been patient and kind during the difficult "settling in" time while my parents adjusted to leaving their home and moving into care. My parents especially enjoy the food at Saxonwood and the lovely outdoor space too!
Thank you for your review, and we understand it's a huge change for people moving from their own homes into care. We hope that your parents now enjoy their new 'home' at Saxonwood, and it's lovely to hear they're making the most of our facilities.
Found all of the staff to be so helpful. My partner has settled in so quickly and stress-free. It seems nothing is too much trouble for any of the staff. I feel she is happy and content, which is very reassuring.
Came for afternoon tea and was really impressed with the table decorations and overall atmosphere. The food was excellently presented and tasty.
It was a fun-filled event, and we love to put on a good spread of food!
We're pleased you enjoyed yourself.
My experience of life in care is far better than expected, mainly from the warmth and kindness of the staff and the care they give to us all.
We're so pleased your experience of life at Saxonwood is positive and you feel well looked after and supported by our wonderful team!
I didn't want to go into a care home, but my daughter found this one, and it's like a holiday home. I had been shut in my house for two years, dreading Covid-19, but here there are no worries about it! The helpers work hard all the time but sometimes can make a space for a chat. I had a new lease of life coming here and did (with some help) a 500-word jigsaw, embroidering and knitting. There are activity groups every day and special meals for mothers, daughters and families etc.
Thank you for your review; we're so pleased that Saxonwood has given you a brighter life and that you've been enjoying lots of activities.
Good effort to organise activities, especially exercise sessions.
Food imaginative.
Pity supper has to be at 5 pm or 5.30 pm, but this is understandable for staff.
Would recommend.
Thanks for your brilliant review. We try and be as flexible as possible to meet our residents' needs and welcome residents to eat either in our dining room (which many do and is a very social time) or in their room. I welcome you or your loved one to speak to Sigita, our care home manager, about preferred timings, and we will do all we can to accommodate this.
Mum came to you after the death of my dad and after living in her home with Dad for 57 years. To begin with, it was quite a challenge for Mum; gradually, she is now joining in more, and her appetite has increased! I cannot praise the staff highly enough, knowing Mum is well cared for and safe.
We're so pleased your mum is settling into Saxonwood; it must have been quite a change for her. Thank you for your 5* review.
It is good to know Mum is safe and well looked after. She has days when she is up and days when not, but she enjoys being at Saxonwood.
Thank you for your review and words about your mum's enjoyment of being at Saxonwood.
My mother came to live at Saxonwood in November 2020. Moving in during a pandemic was not easy, but the staff went out of their way to make the process as smooth as possible. We were greeted by happy, smiling faces - and this continues. All staff show an extremely caring and sensitive attitude, treating everyone with dignity, and this includes managers too, who are very "hands-on"! They are all prepared to go "the extra mile". There is always an interesting activity to enjoy at everyone's own level. I have particularly appreciated the support given to my mother and myself. Staff always have time to talk or return a phone call and have kept me regularly updated between visits. It is so reassuring to know that my mother is safe and very well cared for. I would have no hesitation in recommending Saxonwood to anyone.
This is an incredible review, thank you. Despite the challenges of Covid, we're pleased that you and your Mum are enjoying the service we give at Saxonwood.
Saxonwood staff have been absolutely fantastic during this very difficult year with Covid 19. We cannot praise them enough for how they have coped with everything and how they have looked after their residents who have been kept busy with so many activities and lots of fun things to do.
Thank you for your glowing review, we are so pleased you're happy with our service!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 06 July 2026Vacancies available for short or longer term care.Please contact Care Home manager for availability.
News (1) & Events (0)
- 06 Jul 2026
Care home residents, students and local communities came together in a celebration of creativity, connection and football at a series of vibrant ‘Palette to Pitch’ events hosted by Sussex Housing...
There are no upcoming events for Saxonwood.
Awards / Recognitions (3)
- 05 Sep 2018Recipient: Sussex Housing & Care
- 24 Dec 2016Recipient: Saxonwood
- 01 Nov 2016Recipient: Sussex Housing & Care
Accreditations
There are no accreditations posted yet for Saxonwood.
Meet the Team (3)

I started at Saxonwood as a Care Assistant in 2014, and a year later, with the support of my team and manager, I became a Senior Care Assistant. I was in this role for five years. I've been able to upskill myself, and with support and training from Sussex Housing & Care, I've progressed to being the Deputy Manager, and since October 2025, I have been fortunate to be the Care Home Manager at Saxonwood.
I love working at Saxonwood, it's a brilliant home where we put residents at the heart of everything we do. We have lots of fun with residents and their families, and I enjoy making a difference to the daily life and well-being of our residents.

I was attracted to working for Sussex Housing & Care because it felt homely, bright and friendly at Saxonwood. I find working with older people incredibly interesting, finding out all about their life stories and careers.
I have a background in administration, as previously I worked as an administrator at The Priory in Heathfield, and since joining Saxonwood as the care home administrator, I have also gained experience as a Care Assistant and have studied a City & Guilds Diploma in Business Administration. I work closely with Roxi to lead our team, and Saxonwood is like a big family. We have fun together, and it’s a brilliant place to work. I look forward to coming in!

I qualified as a chef over 30 years ago and have worked in many different roles within catering, including as a bakery-trained confectioner, dietary needs chef, Head Chef, Head of Catering and Chef Manager. I am also qualified to teach food safety, nutrition, and dietary needs from the CIEH. I was also a home care worker for two years, and so I bring a lot of experience and knowledge to my role as Chef Manager at Saxonwood.
The job I do plays a major role at Saxonwood as food and hospitality are always a highlight of our residents' day. I have enjoyed taking part in activities, planning, preparing, and producing food and drinks for events, getting to know the residents, receiving good feedback and implementing new menus. I feel privileged to work with a great team both in and out of the kitchen, producing food that looks as good as it tastes and is enjoyed by all.
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