






Saxonwood care home's focus is on brighter living. They welcome people with open arms, like one big family, and strive to bring sunshine to residents every day. The home's prides itself on being one the most homely and friendly around.
Saxonwood has a seven-day-a-week sunny moments club. This is led by their dedicated activity co-ordinator who provides a variety of one to one and group activities. These are based on residents'...
Care Provided by Saxonwood
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our care home fees are based on the care needs of each resident and their choice of room within our home. We have varying levels of care provision and different types of room, based on the size, outlook and facilities.
All inclusive pricing - Our care fees include all accommodation and household bills, personal care, all meals, snacks and non-alcoholic refreshments, and the cleaning and laundry service. Extra services can be purchased as required, such as telephone, hairdressing and chiropody. Our rooms are unfurnished, we welcome you to bring your familiar and favourite furniture.
We are a not for profit organisation which means any surplus we make in income is invested back into our properties to improve the quality of life of our residents. Sussex Housing & Care has been supporting older people to live brighter lives since 1946.
The price(s) shown are provided by the care home. Contact Saxonwood for full pricing details and T&Cs.
Contact Saxonwood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sussex Housing & Care
- Voluntary / Not for Profit Owned
Person in charge
- Ioana Vargaluta(Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2004
- Number of floors: 3
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (18)
Visiting
- Visitors welcome to the care home, come for a hot drink, enjoy lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, a welcoming day room or their own private bedroom.
Parking
- Dedicated free car park to the rear of the care home.
Saxonwood Reviews (80)
Saxonwood has a Review Score of 9.8 (9.773) out of 10, based on 16 reviews in the last 2 years.
Over all time Saxonwood has 80 reviews.
The staff always make me feels so very welcome. My cousin is so happy too.
Thank you for your review. We are pleased yourself and your cousin are happy with Saxonwood.
She was allowed to maintain her independence whilst being encouraged to participate in activities and socialise with fellow residents and all her needs were provided. She had a very happy stay. All the staff were particularly helpful, caring and loving. She has no criticisms of anyone.
Thank you for taking the time to write a review, we are really pleased your mother was happy at Saxonwood for her short stay.
There are many events for residents. In the summer, they have outings to local places and the children from the local school often come in to help keep minds active. There are weekly sherry mornings which are particularly popular with my mother. The rooms are simple but comfortable and bright and the grounds are very well kept. If you are active enough then Battle town is a short walk away.
Thank you for taking the time to write a review. We are pleased you are happy with Saxonwood and our fantastic team.
Saxonwood Care Home provides quality care and understanding for our mum who has been here for the past 18 months. It gives us peace of mind to know that she is being well cared for in a safe and happy environment. There are numerous activities to keep the residents occupied during the day if they so wish to participate in them and they are encouraged to do so to be part of a Saxonwood family. I would recommend the care home to any relative who is looking for a caring home for their family member.
Hi Carolyn. Thank you for taking the time to write a review. We are really pleased your mum and yourself are happy with Saxonwood.
Mother has now been at Saxonwood for almost a year and in that time, although now 99 years of age, I believe she has been given an increased quality of life from that which she enjoyed when living in her own house. This is down to the high quality of care provided by the staff and their ability to engage residents in exploring new activities. I also see a wide varied menu provided on a daily basis. I am delighted that we chose Saxonwood and have no hesitation in recommending it to anyone looking for a safe environment for their loved ones.
Hi Richard. Thank you so much for taking the time to write your review. We are delighted your mother is enjoying Saxonwood and that you are happy with the services we are providing.
The care at Saxonwood is of the highest quality and it is a great comfort to know that my father is so well looked after and content. When visiting the home I am always impressed by the attitude of the staff whether domestic, catering or care, the kindness shown to both residents and visitors reflects the professionalism with which the home is run.
Thank you for taking the time to write your review. We are really pleased that your father is happy at Saxonwood and you are impressed with the service we provide.
I spent 2 weeks respite care in Saxonwood and was very impressed with my room and the care provided. The food was excellent and I enjoyed the activities provided. The staff were very caring and helpful. I had no complaints during my time spent there.
Thank you for your review. We are really pleased you enjoyed your respite stay at Saxonwood.
Staff are excellent, lovely home, full of positivity. Treated well and love the activities on offer.
Hi Derrick. Thanks so much for your response. We are really pleased to hear that you are happy at Saxonwood.
I have found there is a good key working system and there are interesting activities. Not always found in other homes.
Hello. Thank you so much for your review. We are really pleased you are enjoying the activities and are happy at Saxonwood.
Saxonwood was recommended to me by a friend and I would willingly do the same if asked.
My room, unfortunately, had a noisy problem (water pipe?) for my first week but was soon put right and I was then able to sleep. Staff, particularly those from overseas have been extremely kind and helpful. The room was well equipped and clean. Administering medications very helpful.
Thanks so much for taking the time to review us, Audrey. We are glad you are happy at Saxonwood and that the noise problem was quickly rectified. I will pass your compliments onto our team :-)
Dad has made amazing progress in Saxonwood after a long stay in hospital. He was in a very bad state when he arrived but has put on 9 kilos during the last three months with all the excellent food and care.
The staff are all extremely friendly, helpful and kind and we are very grateful that Dad is now comfortable in a safe and caring environment.Thank you all.
We are so pleased your Dad is doing well at Saxonwood - thank you for taking the time to write your review.
It's all very nice, everyone is very good.
Hi there. Thank you for taking the time to write your review, we are pleased you are happy at Saxonwood.
My father's room has a sunny outlook onto the gardens and he has started to return to his old self. We are very pleased with his progress and enjoy visiting him here and the food is very good also.
Thank you for taking the time to write a review. We are pleased your father is happy at Saxonwood and is enjoying the lovely food.
My mother-in-law has been a resident at Saxonwood for 18 months and in that time has gained confidence and started to take an interest in herself again and now regularly has her hair done and has taken part in activities which we never thought she would. She has made a cushion, painted a picture and most importantly made friends. The staff are all very helpful and nothing is too much trouble. If we have any questions, emails are answered promptly and we cannot fault the home.
Thank you for taking the time to review Saxonwood. We are really pleased your mother-in-law has settled in so well and is enjoying life at Saxonwood.
The home is a friendly and homely environment. With carers, nothing seems too much trouble. I have recommended the home to a number of people.
A home with a good standard of care and efficiency where residents are treated as individuals and their specific needs met in accordance with their requirements.
Thanks for your review.
The standard of care appears to be very good, with staff always being caring, friendly and respectful. My mother's health has improved considerably since she has moved to the care home - I would certainly recommend it.
Thanks for your review, we're pleased your Mother's health has improved and you'd recommend Saxonwood.
I have been here six years. I have put on weight which sums it all up. Being well looked after.
Hi Joan. Thank you very much for writing your review. We are glad you are happy at Saxonwood and enjoying the food!
Having spent 2 weeks respite care in Saxonwood, I would highly recommend it. The room was bright, airy and kept in good order. However, the important feature was the kindness of the manager and staff, who made you feel part of the family. I could not have received better care.
Thank you very much for your review. We are glad you have enjoyed your time at Saxonwood and are happy with the care and support you have received there.
From the managers down, everyone seemed concerned about their residents and making them happy. I have such good memories of mum's final years when she had fun, laughed and had no cares.
Hi, Jacqueline. Thank you so much for taking the time to write your review. We are so pleased your mother was happy and that we were able to help make some good memories.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 06 July 2026Vacancies available for short or longer term care.Please contact Care Home manager for availability.
News (1) & Events (0)
- 06 Jul 2026
Care home residents, students and local communities came together in a celebration of creativity, connection and football at a series of vibrant ‘Palette to Pitch’ events hosted by Sussex Housing...
There are no upcoming events for Saxonwood.
Awards / Recognitions (3)
- 05 Sep 2018Recipient: Sussex Housing & Care
- 24 Dec 2016Recipient: Saxonwood
- 01 Nov 2016Recipient: Sussex Housing & Care
Accreditations
There are no accreditations posted yet for Saxonwood.
Meet the Team (3)

I started at Saxonwood as a Care Assistant in 2014, and a year later, with the support of my team and manager, I became a Senior Care Assistant. I was in this role for five years. I've been able to upskill myself, and with support and training from Sussex Housing & Care, I've progressed to being the Deputy Manager, and since October 2025, I have been fortunate to be the Care Home Manager at Saxonwood.
I love working at Saxonwood, it's a brilliant home where we put residents at the heart of everything we do. We have lots of fun with residents and their families, and I enjoy making a difference to the daily life and well-being of our residents.

I was attracted to working for Sussex Housing & Care because it felt homely, bright and friendly at Saxonwood. I find working with older people incredibly interesting, finding out all about their life stories and careers.
I have a background in administration, as previously I worked as an administrator at The Priory in Heathfield, and since joining Saxonwood as the care home administrator, I have also gained experience as a Care Assistant and have studied a City & Guilds Diploma in Business Administration. I work closely with Roxi to lead our team, and Saxonwood is like a big family. We have fun together, and it’s a brilliant place to work. I look forward to coming in!

I qualified as a chef over 30 years ago and have worked in many different roles within catering, including as a bakery-trained confectioner, dietary needs chef, Head Chef, Head of Catering and Chef Manager. I am also qualified to teach food safety, nutrition, and dietary needs from the CIEH. I was also a home care worker for two years, and so I bring a lot of experience and knowledge to my role as Chef Manager at Saxonwood.
The job I do plays a major role at Saxonwood as food and hospitality are always a highlight of our residents' day. I have enjoyed taking part in activities, planning, preparing, and producing food and drinks for events, getting to know the residents, receiving good feedback and implementing new menus. I feel privileged to work with a great team both in and out of the kitchen, producing food that looks as good as it tastes and is enjoyed by all.
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