Woodlands care home is one of the most homely and friendly around and they welcome people with open arms, like a big family. Their focus is on brighter living, so every day they bring a ray of sunshine to their residents. Their seven day a week sunny moments club, led by their dedicated activity co-ordinator, provides a variety of one to one and group activities, based on residents hobbies and...
Woodlands care home is one of the most homely and friendly around and they welcome people with open arms, like a big family. Their focus is on brighter living, so every day they bring a ray of sunshine to their residents. Their seven day a week sunny moments club, led by their dedicated activity co-ordinator, provides a variety of one to one and group activities, based on residents hobbies and interests - there's something for everyone.
Each resident has an allocated key worker and the staff team receive regular training to make sure they provide the best care and support 24 hours a day.
The home has a 5* food hygiene certificate and the in-house catering team create delicious, nutritious home-cooked meals, reflecting residents preferences.
Engaging and involving the residents is important and they constantly seek ideas, feedback and suggestions from the residents and their family to continuously improve their service.
Woodlands is a purpose-built home close to a forest with a wealth of wildlife seen from bedroom windows amongst the mature gardens.
The home has spacious modern en suite rooms to accommodate a homely community of 39 residents, all of which have garden views.
There is a large lounge area with fireplace, a private bar area and a bright and airy dining room, as well as plentiful day rooms, an activities room and hairdressing salon.
Please contact the friendly team at Woodlands care home for further information.
Contact Woodlands to confirm what's included and get a personalised quote:
Our care home fees are based on the care needs of each resident and their choice of room within our home. We have varying levels of care provision and different types of room, based on the size, outlook and facilities.
All inclusive pricing - Our care fees include all accommodation and household bills, personal care, all meals, snacks and non-alcoholic refreshments, and the cleaning and laundry service. Extra services can be purchased as required, such as telephone, hairdressing and chiropody. Our rooms are unfurnished, we welcome you to bring your familiar and favourite furniture.
We are a not for profit organisation which means any surplus we make in income is invested back into our properties to improve the quality of life of our residents. Sussex Housing & Care has been supporting older people to live brighter lives since 1946.
The price(s) shown are provided by the care home. Contact Woodlands for full pricing details and T&Cs.
Woodlands has a Review Score of 9.5 (9.539) out of 10, based on 13 reviews in the last 2 years.
Over all time Woodlands has 82 reviews.
Woodlands care of mum over the past 3.5 years has been excellent. The individual, person-centred care from the well trained and attentive staff have made her final years very happy ones. Mum often said "I like it here, the staff are kind to me " they took time to get to know what she liked to join...
Woodlands care of mum over the past 3.5 years has been excellent. The individual, person-centred care from the well trained and attentive staff have made her final years very happy ones. Mum often said "I like it here, the staff are kind to me " they took time to get to know what she liked to join in with, especially the music and singing activities, craft and table top sessions where the staff sat alongside encouraging and finding out about the residents lives and likes and dislikes. The mealtimes are especially carefully organised, with home cooked food from the resident chefs who frequently survey the residents about their views of the menu. As relatives we have always been kept fully informed of mums changing needs and every staff member acknowledges us when we visited mum, updating us on her health and general well being. Mum passed away this week after a short illness and as a family we all agree that the staff at Woodlands are an exemplary team. Thank you for your care of her.
Thank you for your 5* review of Woodlands and our wonderful team, and for sharing your family's heartfelt review of your experience with us. It was a true privilege to care for your mum over the past three and a half years. She was such a wonderful character and brought so much joy to Woodlands. We...
Thank you for your 5* review of Woodlands and our wonderful team, and for sharing your family's heartfelt review of your experience with us. It was a true privilege to care for your mum over the past three and a half years. She was such a wonderful character and brought so much joy to Woodlands. We will all remember her warm smile, her sense of humour, and of course, all the singing. She loved music, and her enthusiasm always brightened the room and encouraged others to join in.
We are deeply touched by your kind words about our team. Providing person-centered care and creating meaningful experiences for our residents is at the heart of everything we do, so it means a great deal to know that your mum felt happy, safe, and cared for. Hearing her say, "I like it here, the staff are kind to me," is one of the greatest compliments we could receive. Please accept our sincere condolences. Our team will remember your Mum very fondly.
The freshly cooked food always...
I would thoroughly recommend Woodlands.
Thank you so much for your kind and thoughtful review. We're delighted to hear that both your Mum and Dad have been happy at Woodlands over the past few years, and that you feel well supported as a family. Our team works hard to create a warm, caring environment where residents feel comfortable,...
Thank you so much for your kind and thoughtful review. We're delighted to hear that both your Mum and Dad have been happy at Woodlands over the past few years, and that you feel well supported as a family. Our team works hard to create a warm, caring environment where residents feel comfortable, engaged and valued, so it's wonderful to know this has come through in your experience.Your recommendation really does mean a lot to us and to the whole Woodlands team. Thank you again for taking the time to share your feedback.
A very lovely and welcoming place. Excellent facilities, staff and overall atmosphere. We would recommend it to anyone.
A very lovely and welcoming place. Excellent facilities, staff and overall atmosphere. We would recommend it to anyone.
Thank you for your 5* review and kind comments about Woodlands, our staff and service. We're delighted you're happy with your brother's care in our home.
Always happy, caring atmosphere. Mum always clean and as tidy as possible. Only negative point is the financial department at Head Office. Statements are never sent nor invoices. Caused huge problems when dealing with ESCC., and when they are sent, it is far too confusing. It has cost me over £1000...
Always happy, caring atmosphere. Mum always clean and as tidy as possible. Only negative point is the financial department at Head Office. Statements are never sent nor invoices. Caused huge problems when dealing with ESCC., and when they are sent, it is far too confusing. It has cost me over £1000 in accountants fees to sort. Hopefully after all this time we are straight!
Thank you for taking the time to share your feedback. We're pleased to hear your kind words about the caring, happy atmosphere and the support your mum receives - that means a great deal to our team, who work hard to make sure residents are comfortable, well cared for and treated with...
Thank you for taking the time to share your feedback. We're pleased to hear your kind words about the caring, happy atmosphere and the support your mum receives - that means a great deal to our team, who work hard to make sure residents are comfortable, well cared for and treated with dignity.
We're genuinely sorry to hear about the difficulties you've experienced with financial processes and your liaison with funded care from ESCC. We fully understand how stressful and frustrating this must have been, particularly when it resulted in additional costs for you.
We share a yearly statement and if payment is made by card, rather than direct debit, we send a monthly invoice. However with ESCC and third-party top ups the arrangements can be different.
Thank you for your patience in working through these issues, and we're glad to hear things are now feeling more settled. Your feedback has been noted and if you have any concerns or need further support, please get in touch.
A quiet, safe care home with very caring staff and management. The rooms and views are excellent and calmy. Good communication back to the family. Would recommend.
A quiet, safe care home with very caring staff and management. The rooms and views are excellent and calmy. Good communication back to the family. Would recommend.
Thank you for your review and sharing your thoughts about our caring staff and management, good communication and facilities.
My father has become a resident of Woodlands and I could not be more pleased with the home. The building is well maintained and kept clean. He really enjoys the food, which can be a challenge with him. All the staff are great. They are very caring and have endless patience. Highly recommended.
My father has become a resident of Woodlands and I could not be more pleased with the home. The building is well maintained and kept clean. He really enjoys the food, which can be a challenge with him. All the staff are great. They are very caring and have endless patience. Highly recommended.
Thank you for your 5* review of Woodlands and recommendation of our super friendly and caring team and service. We're pleased your father has settled well and is enjoying the food - mealtimes are sociable and nutritious, home cooked food is important. Thank you.
My dad came for 2-week respite. He seems to have been happy and taken part in the activities. Should he need further time in a care home, I would be happy for him to return.
My dad came for 2-week respite. He seems to have been happy and taken part in the activities. Should he need further time in a care home, I would be happy for him to return.
Thank you for your review. It's been great to welcome your Dad to Woodlands for a short stay and we're pleased he's enjoyed our variety of activities. We look forward to welcoming you again in the future, and in the meantime, you're welcome to join us for lunch :)
This was a last minute booking. Immediately upon walking in, I could see that this is a happy, homely place. All the staff I came in touch with were lovely. The food looked fabulous, which would make my dad happy. It is clean, comfortable and run by kind, caring staff. Will definitely use again....
This was a last minute booking. Immediately upon walking in, I could see that this is a happy, homely place. All the staff I came in touch with were lovely. The food looked fabulous, which would make my dad happy. It is clean, comfortable and run by kind, caring staff. Will definitely use again. The most important thing, of course, is that my dad was happy!
Thank you for your 5* review! We were pleased to be able to accommodate your Dad, and are delighted you both are happy with our service, from the food and building to the care and cleanliness. We look forward to your Dad visiting or staying again
I cannot fault the care that mum receives here. The staff are kind and thoughtful, know the residents' likes and dislikes and all their individual needs. The activities are well thought out and relevant. The carers appear kind and sympathetic to the residents' needs. Very happy knowing mum is safe...
I cannot fault the care that mum receives here. The staff are kind and thoughtful, know the residents' likes and dislikes and all their individual needs. The activities are well thought out and relevant. The carers appear kind and sympathetic to the residents' needs. Very happy knowing mum is safe and cared for.
Thank you for your wonderful review. We're pleased to be able to give you peace of mind that your mum is safe and well cared for at Woodlands. Thank you for your kind feedback about our staff and activities.
We have just had a review meeting which was comprehensive and highlighted how woodlands care staff put the residents foremost in their thoughts. Our family are over the moon with mum's care and would recommend any one looking for a happy, caring home for their loved ones to consider Woodlands.
We have just had a review meeting which was comprehensive and highlighted how woodlands care staff put the residents foremost in their thoughts. Our family are over the moon with mum's care and would recommend any one looking for a happy, caring home for their loved ones to consider Woodlands.
Thank you for your 5* review, we are delighted that you continue to be happy and satisfied with the care your mum receives.
Early days, but things seem to be settling well.
Early days, but things seem to be settling well.
Thank you for your 5* review, we're pleased your loved one is settling well into life at Woodlands.
My Mother is a resident of Woodlands Care Home. I visit often with my wife. The care home is good in all care, activities, and safety/security and satisfactory in all other areas. It seems well managed and the staff are fine. I would like to see more care staff and perhaps more individual choices...
My Mother is a resident of Woodlands Care Home. I visit often with my wife. The care home is good in all care, activities, and safety/security and satisfactory in all other areas. It seems well managed and the staff are fine. I would like to see more care staff and perhaps more individual choices of food.
Thank you for your review and feedback. It's great you visit regularly with our open visiting hours, and that you think our care, activities, safety and management is good. We have noted areas where you are not as satisfied and as a result our Chef Manager has met with your Mother to discuss...
Thank you for your review and feedback. It's great you visit regularly with our open visiting hours, and that you think our care, activities, safety and management is good. We have noted areas where you are not as satisfied and as a result our Chef Manager has met with your Mother to discuss choices of food to make sure she's happy - we know how important meal times are. We have also arranged to meet you to hear your feedback and further discuss your points. Thank you for taking the time to review us.
Mum had been at Woodlands since February 2020 and was well cared for despite being a little bit fussy. Nothing was too much trouble for the care staff. In September she became unwell and didn't want to go to hospital. She passed away at Woodlands under the care of the capable and lovely staff....
Mum had been at Woodlands since February 2020 and was well cared for despite being a little bit fussy. Nothing was too much trouble for the care staff. In September she became unwell and didn't want to go to hospital. She passed away at Woodlands under the care of the capable and lovely staff. Myself and my sister were glad that her wishes were listened to and we were grateful for the care that she received. She left this world in a peaceful place. Thank you all.
Thank you for your kind review. We're pleased you found our care staff attentive and friendly, and we understand the importance of wishes at the end of a life, we're pleased we were able to support you and your Mum at this sad time.
Fantastic staff who so obviously care for the residents. Today's sing-along was lovely and just right. The residents all took part and has lots of fun.
Fantastic staff who so obviously care for the residents. Today's sing-along was lovely and just right. The residents all took part and has lots of fun.
Thank you for your review, we love a sing-along and it was great to welcome you to join us! We agree our staff team are all fantastic.
Staff are always so helpful and caring of all residents. Very happy with the home.
Staff are always so helpful and caring of all residents. Very happy with the home.
Thank you for your review of Woodlands and it's great to hear your thoughts about our staff being helpful and caring. We'll share this with our team! Thank you.
The staff are caring and considerate, would recommend Woodlands to anyone.
The staff are caring and considerate, would recommend Woodlands to anyone.
Thank you for your review, we are pleased you find our staff to be caring and considerate and that you're happy living at Woodlands.
All the staff and management have been reassuring and caring, welcoming our mum into your care, a stressful transition, we have especially appreciated prompt calls and updates when mum had a fall.
All the staff and management have been reassuring and caring, welcoming our mum into your care, a stressful transition, we have especially appreciated prompt calls and updates when mum had a fall.
Thank you for your review. We understand that moving to a care home can be a difficult time for residents and their families and we are pleased you found our management and staff supportive and welcoming, and have received good communication.
The care and consideration shown by all the staff towards my dad is truly wonderful. The environment is calm and comfortable. I have no complaints at all.
The care and consideration shown by all the staff towards my dad is truly wonderful. The environment is calm and comfortable. I have no complaints at all.
Thank you for your review and comments about our wonderful care team.
It's a very good home and the food is excellent but one or two carers could be more caring.
It's a very good home and the food is excellent but one or two carers could be more caring.
Thank you for your review. We're pleased that you find Woodlands a good home and enjoy our freshly home-cooked meals. Following your feedback about a couple of carers, we would like to thank you for your time chatting with our senior managers last week and appreciate your feedback. As a result of...
Thank you for your review. We're pleased that you find Woodlands a good home and enjoy our freshly home-cooked meals. Following your feedback about a couple of carers, we would like to thank you for your time chatting with our senior managers last week and appreciate your feedback. As a result of your feedback, we are arranging a 'person-centred care' refresher workshop and training for all of our staff to attend, and we would like to arrange a catch-up meeting with you soon to follow up on our progress.
An excellent home, friendly members of staff and always responsive to concerns or issues.
An excellent home, friendly members of staff and always responsive to concerns or issues.
Thank you for your review. We're pleased to hear you think we are responsive, we understand it's important to keep in touch with families and have an open line of communication.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Vacancies available for short or longer term care.Please contact Care Home Manager for availability.
Residents and visitors enjoyed a morning of creativity, conversation and connection as we celebrated Arts in Care Homes at Woodlands on Monday 21 September. This year's national theme, "Stories that...
Care home residents, students and local communities came together in a celebration of creativity, connection and football at a series of vibrant ‘Palette to Pitch’ events hosted by Sussex Housing...
Are you looking to get away this winter, but need to know your loved one is in safe hands? Or perhaps they'd like more people to chat to, support with...
There are no upcoming events for Woodlands.
There are no accreditations posted yet for Woodlands.
I started working in care in 2010 and worked my way from Care Assistant, through senior care roles, Deputy Manager to finally becomming the Care Home...
I started working in care in 2010 and worked my way from Care Assistant, through senior care roles, Deputy Manager to finally becomming the Care Home Manager.
I am passionate about my work. I enjoy the variety of work and meeting new people and supporting them at time when they need help and reassurance. I absolutely love bringing energy and creativity to every activity and watch how residents’ faces light up.
Residents are at the very centre of our Woodlands family. Everything I do is with their wellbeing and happiness in mind. Each member of our team is dedicated to giving the best care and making a positive difference to residents’ lives every day.
Woodlands has a very homely and friendly atmosphere, together we're one warm and friendly community.
"I joined in April 2024. My journey in the care field started in 2017, beginning with my BTEC in Nursing, which equipped me with a strong foundation...
"I joined in April 2024. My journey in the care field started in 2017, beginning with my BTEC in Nursing, which equipped me with a strong foundation for my career. Following comprehensive training in various hospital settings, including emergency, intensive care, and palliative care, I transitioned to roles in care homes. Starting as a support worker and progressing to assistant general manager back in Spain, I discovered genuine fulfilment in this environment.
Since relocating to the UK, I've served as a Senior Carer whilst qualifying as a Biomedical Scientist. What draws me most to working with older people is the profound sense of gratitude they express when receiving care and support. Witnessing their appreciation fuels my passion for this work every day.
In my role, I support the manager and team to make sure our residents receive the highest standard of care possible. I'm dedicated to providing compassionate support and assistance and fostering a sense of security and comfort for residents in our care."
I joined the Woodlands catering team in 2024 and I love seeing the joy of people eating my food and the benefits it brings to them.
It's great to...
I joined the Woodlands catering team in 2024 and I love seeing the joy of people eating my food and the benefits it brings to them.
It's great to see residents together in the dining room, socialising over my dishes and benefitting from a variety of homecooked dishes and a nutritious, well-balanced menu.
Hi, I'm Liz, I am the care home administrator at Woodlands and am often the first point of contact when you call or visit our home. I enjoy liaising...
Hi, I'm Liz, I am the care home administrator at Woodlands and am often the first point of contact when you call or visit our home. I enjoy liaising with residents and their families and helping to make sure new residents settle in well. I often show people around the home, answering questions and making the transition to moving to Woodlands as smooth as possible. We look forward to hearing from you.
The care home lists weekly fees per person between £1,170 and £1,634 for residential care (respite between £1,399 and £1,960) and between £1,170 and £1,634 for residential dementia care (respite between £1,399 and £1,960). Funding accepted: Self-Funding (Private), Local Authority with Top-up.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 20 Single Rooms and 10 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands to verify any information. View our terms and conditions. Woodlands has an Enhanced Service -what an Enhanced Service includes.