






Woodlands care home is one of the most homely and friendly around and they welcome people with open arms, like a big family. Their focus is on brighter living, so every day they bring a ray of sunshine to their residents. Their seven day a week sunny moments club, led by their dedicated activity co-ordinator, provides a variety of one to one and group activities, based on residents hobbies and...
Care Provided by Woodlands
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our care home fees are based on the care needs of each resident and their choice of room within our home. We have varying levels of care provision and different types of room, based on the size, outlook and facilities.
All inclusive pricing - Our care fees include all accommodation and household bills, personal care, all meals, snacks and non-alcoholic refreshments, and the cleaning and laundry service. Extra services can be purchased as required, such as telephone, hairdressing and chiropody. Our rooms are unfurnished, we welcome you to bring your familiar and favourite furniture.
We are a not for profit organisation which means any surplus we make in income is invested back into our properties to improve the quality of life of our residents. Sussex Housing & Care has been supporting older people to live brighter lives since 1946.
The price(s) shown are provided by the care home. Contact Woodlands for full pricing details and T&Cs.
Contact Woodlands to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sussex Housing & Care
- Voluntary / Not for Profit Owned
Person in charge
- Louise Walker(Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
- Number of floors: 2
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (10)
- Single Rooms with ensuite Wet Room (20)
- Couples/Companion Rooms with ensuite Wet Room (10)
Visiting
- Visitors welcome to the care home, come for a hot drink, enjoy lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, a welcoming day room or their own private bedroom.
Parking
- Free onsite parking.
Woodlands Reviews (82)
Woodlands has a Review Score of 9.5 (9.539) out of 10, based on 13 reviews in the last 2 years.
Over all time Woodlands has 82 reviews.
Having not been in for two years, it was nice to be back and see that it was even nicer than I remember!
Thank you for your complimentary review, it's great to hear you're impressed with our facilities and care!
We joined Woodlands for the Jubillee BBQ. All the staff were joining in and were friendly. There were a lot of guests and residents and the atmosphere was very good. We were well fed and it was a very relaxed time. Thank you.
Thank you for your review, we're pleased you had fun at our Jubilee BBQ and enjoyed the atmosphere with both staff and residents!
Mum moved to Woodlands in April 2021 when it became clear she could no longer manage alone at home. She lived a long way from us and had become frail and withdrawn. Mum was worried about making the move at first but it has proved to be a huge success. Mum constantly tells us how lovely and caring all the staff are at Woodlands. She no longer looks frail and her quality of life has improved no end. There are so many activities for her to do - Mum loves to keep busy by joining in all the craft activities particularly. Although she has Alzheimer’s, Mum is still very independent and manages to do a lot for herself but we know the help is always there if she needs it. Whenever we visit there is a happy, friendly atmosphere and the staff are always professional. We would highly recommend Woodlands to anyone contemplating a care home for a loved one.
Excellent care for my wonderful grandmother. Thank you so much for everything you do!
Thanks so much for your review, we're pleased your grandmother is happy at Woodlands.
My parents moved to Woodlands in November 2019. The setting was as home-like as a care home can be. During the lockdowns, which began soon afterwards, they received excellent care. However, it wasn't until my father died last month that I realised how exceptional that care is. The hospital warned us that our hopes of having him transferred back to Woodlands for his final days were most likely misplaced for a care home would be unwilling to accept the demanding nursing responsibilities. To the amazement of the palliative care doctor, staff insisted that Woodlands was his home and they wanted him back. During the four days he had left he was devotedly nursed by carers who knew and loved him. On his final night, the manager and a senior carer who had finished a 12 hour shift insisted on remaining with him for another 12 hours until he died. We could not have asked for a more supportive environment. The Woodlands team really do treat residents - and relatives - as family.
Thank you for your kind review and sharing your personal experience of our care and the amazing staff we have working with us.
Woodlands has offered a friendly, professional and extremely well run home for my father. He was reluctant to go into a home and we were concerned due to Covid. We needn’t have worried, he is extremely happy, settled and very well cared for. The home has a happy welcoming feel to it.
Thank you for your review. We're very happy that your father is settled and enjoying life at Woodlands.
Sadly he has Alzheimer's and his memory is not great but using his own words he regularly tells me how lovely all the staff are and how lucky he is to be at Woodlands.
They have handled what has been an extremely difficult time over the last 18 months but their communication and different safe ways of safely visiting dad have been well done.
I have been most impressed with everything about Woodlands and it is a relief for the family that he is in good hands.
Thank you.
Thank you for your wonderful review. We're pleased you're happy with our communication and approach and that we've helped to relieve the family.
Woodlands have provided a very good home for my friend - an Alzheimer's resident. They have always paid attention to her needs. Management and staff do a very good job.
Thank you for your review. We're pleased your friend has settled in well.
My mother is very happy at Woodlands and feels secure, and very well looked after. The staff are all very friendly and responsive. Mum chooses to spend her time in her room but is happy with this. Staff always try to gently encourage her to join in but do not apply any pressure. My mother and her family feel that the staff have been amazing throughout the very challenging COVID-19 crisis!
Thank you for your review and kind words about our incredible team at Woodlands.
Very good quality of care. Residents have been kept safe during the pandemic. It's difficult to give a truly accurate review as we haven't actually been able to go in due to covid 19. We have been able to visit safely outside, however, communication has been good overall. Safety has been paramount, and the views of relatives listened to.
Thank you for your review. We're pleased you're happy with our service, and hopefully, you've been able to make use of our safe indoor visiting space.
Have just enjoyed a lovely Christmas party with live music and fabulous food. Staff were very attentive as always. The staff make my mothers stay in Woodlands feel homely.
Thank you for your review, we are glad to hear you enjoyed the Christmas party and that Woodlands feels like home for your mother.
Woodlands provides a lovely caring family and wonderful meals. The rooms are bright and spacious, and visitors are welcome at any time, even when we need to leave there is always someone to chat to Mum.
Thank you Woodlands you have made a very difficult time much easier to cope with.
Thank you, Pauline, for your very kind words, we are glad your mum is happier and that we could support you at this difficult time.
Woodlands is a lovely, homely place with very caring staff who know their residents so well. Mum was reluctant to go into a home, even though she knew she needed to, and they were fantastic; encouraging her to join in and not sit alone in her room knowing how hard she found it to mix. There is always a friendly welcome when I visit and both the management and carers are always willing to answer any questions or worries I have. I would definitely recommend it.
Thank you for taking the time to write a review, we are pleased you are happy with the home and that your mum is settling in.
Thank you Woodlands.
Thank you for taking the time to write a review. We are pleased we were able to help you and your mum at short notice.
My mother was a resident at Woodlands for almost 3 years, for the last few months of her life she was able to stay there nursed by the carers. It was important to her and her family that she remained in her familiar surroundings with her family able to visit at any time. Doctors and nurses visited regularly whenever there were any concerns. She could have her TV or music or just sleep quietly. Most importantly she was treated with dignity and respect. We were able to be with her for her last hours. Thank you to everyone involved with Mum's care and for the support, we also received at a difficult time.
Thanks for your kind review Melanie. We're pleased we were able to support your Mum and family during her time at Woodlands.
Was worried when my daughter brought me to Woodlands having just lost my wife and being alone in a big house. But was welcomed and it didn't take long to settle in! The staff are great and certainly made one feel at home. Am looking forward to my stay here. I am already Father Christmas! And do what I can to help others. Thank you.
Thanks so much for your review and we're pleased you're enjoying living at Woodlands.
Absolutely lovely place. Warm, welcoming and the food, well where do I begin, delicious.
A great review, thank you. We're pleased you're happy living at Woodlands.
Woodlands is friendly, caring and homely, I feel very glad that my dad lives there. The staff are kind, helpful and treat him with respect (I have witnessed staff at other care homes talking to residents as if they are children or stupid). They take action quickly and efficiently when it is needed, but are also calm and create a relaxed atmosphere for the residents. Dad is well looked after and the food is especially good. I have peace of mind in relation to his well being, this is particularly important to me as I only get to Sussex about once a month to see him (I live and work in Dorset). Thankfully my brother is down the road and my nieces a mile away, we are all made to feel welcome when we visit.
Thanks very much for your great review Jane, we're pleased you're happy with our service.
I am very glad that Woodlands are taking such excellent care of my 97-year-old Grandfather. He has lived there for many years and I know he is in a safe, warm and in a happy place.
We're so pleased you're happy with the service your Grandfather is receiving at Woodlands. Thanks for your review.
Woodlands is the third home my mother has been in. She was extremely unhappy in the last two and I had to move her. The moment she moved to Woodlands she started to smile again. It is not easy getting old and losing health and independence but I am comfortable in the knowledge that if she has to grow old anywhere this is the place. The staff treat her with dignity and always have time for a kind word or action. It is her home rather than just being a Home and I have no hesitation in recommending it to others. At times my mother is not well but a kind word and a hug from people who really seem to care really does keep her safe and feeling loved and wanted. Thank you Woodlands for treating each of your clients as if they were special.
Thanks, Janet, this means a lot to us to know your mum is happy at Woodlands.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 06 July 2026Vacancies available for short or longer term care.Please contact Care Home Manager for availability.
News (2) & Events (0)
- 06 Jul 2026
Care home residents, students and local communities came together in a celebration of creativity, connection and football at a series of vibrant ‘Palette to Pitch’ events hosted by Sussex Housing...
- 10 Dec 2024
Are you looking to get away this winter, but need to know your loved one is in safe hands? Or perhaps they'd like more people to chat to, support with...
There are no upcoming events for Woodlands.
Awards / Recognitions (3)
- 05 Sep 2018Recipient: Sussex Housing & Care
- 17 Nov 2016Recipient: Woodlands
- 01 Nov 2016Recipient: Sussex Housing & Care
Meet the Team (4)

I started working in care in 2010 and worked my way from Care Assistant, through senior care roles, Deputy Manager to finally becomming the Care Home Manager.
I am passionate about my work. I enjoy the variety of work and meeting new people and supporting them at time when they need help and reassurance. I absolutely love bringing energy and creativity to every activity and watch how residents’ faces light up.
Residents are at the very centre of our Woodlands family. Everything I do is with their wellbeing and happiness in mind. Each member of our team is dedicated to giving the best care and making a positive difference to residents’ lives every day.
Woodlands has a very homely and friendly atmosphere, together we're one warm and friendly community.

"I joined in April 2024. My journey in the care field started in 2017, beginning with my BTEC in Nursing, which equipped me with a strong foundation for my career. Following comprehensive training in various hospital settings, including emergency, intensive care, and palliative care, I transitioned to roles in care homes. Starting as a support worker and progressing to assistant general manager back in Spain, I discovered genuine fulfilment in this environment.
Since relocating to the UK, I've served as a Senior Carer whilst qualifying as a Biomedical Scientist. What draws me most to working with older people is the profound sense of gratitude they express when receiving care and support. Witnessing their appreciation fuels my passion for this work every day.
In my role, I support the manager and team to make sure our residents receive the highest standard of care possible. I'm dedicated to providing compassionate support and assistance and fostering a sense of security and comfort for residents in our care."

I joined the Woodlands catering team in 2024 and I love seeing the joy of people eating my food and the benefits it brings to them.
It's great to see residents together in the dining room, socialising over my dishes and benefitting from a variety of homecooked dishes and a nutritious, well-balanced menu.

Hi, I'm Liz, I am the care home administrator at Woodlands and am often the first point of contact when you call or visit our home. I enjoy liaising with residents and their families and helping to make sure new residents settle in well. I often show people around the home, answering questions and making the transition to moving to Woodlands as smooth as possible. We look forward to hearing from you.
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