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Care Homes Owned by Sussex Housing & Care in East Sussex

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sussex Housing & Care in East Sussex

Only the locations & reviews in East Sussex for Sussex Housing & Care are showing below.

View the details of all 3 locations (with 259 reviews) owned by Sussex Housing & Care

Sussex Housing & Care Locations in East Sussex (2)

 - Browse 2 Care Homes owned by Sussex Housing & Care in East Sussex
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Saxonwood
Saxonwood Road, Battle TN33 0EY 
9.8 80 reviews
Saxonwood, Battle, East Sussex
"Actually a comment on the five years that my stepfather has lived at Saxonwood, sadly dying one month short of his 95th birthday. In fact,…"   Read all 80 reviews
  • from £1,073 / week
  • 36 Rooms
Location Type Care Home

Saxonwood care home's focus is on brighter living. They welcome people with open arms, like one big family, and strive to bring sunshine to residents every day. The home's prides itself on being one ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodlands
Beacon Road, Crowborough TN6 1UD 
9.6 81 reviews
Woodlands, Crowborough, East Sussex
"My father has become a resident of Woodlands and I could not be more pleased with the home. The building is well maintained and kept clean.…"   Read all 81 reviews
  • from £1,170 / week
  • 40 Rooms
Location Type Care Home

Woodlands care home is one of the most homely and friendly around and they welcome people with open arms, like a big family. Their focus is on brighter living, so every day they bring a ray of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Sussex Housing & Care Reviews in East Sussex (161)

9.7

Sussex Housing & Care has a Group Review Score of 9.7 (9.684) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sussex Housing & Care must have a Review Score.

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Review of

Saxonwood

from Kevan C (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot give enough thanks for the care and security given to my mum constantly by all of the staff and management. I speak for all of my family in that allow us all great peace of mind when we have full confidence that our dear mum is looked after 27/7.
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your 5* review! Our friendly and experienced team put residents at the heart of everything we do, and giving families total peace of mind that their loved one is being well cared for is important to us.
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Review of

Saxonwood

from M F (Son of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A shining example for other care homes. Lots of staff and activities with good food at meal times.
Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood"A shining example!" We love this, thank you for your 5* review about everything we do at Saxonwood to make sure residents receive personalised care to meet their individual needs and an engaging day, every day.
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Review of

Saxonwood

from D P (Stepson of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Actually a comment on the five years that my stepfather has lived at Saxonwood, sadly dying one month short of his 95th birthday. In fact, looking at the first instance, it was March 16th five years ago it became home, and a wonderful, if not ideal, one, which he grew into, with friends and warmth,
among staff and fellow residents, and good food (mealtimes always his favourite time of day), a full day of activity. He adjusted to not being at home, and became alive in a way after being at home by himself for some years. I think we can only be enormously grateful to you all and to those who strongly endorsed the choice. Heartfelt thanks.
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your wonderful review and we enjoyed the five years where your stepfather was part of our Saxonwood family, along with your visits. We appreciate and understand whole heartedly that moving to a care home can be an anxious and stressful time for some people, and sometimes it's a decision that is hard to make. However, as we often find, when people move to Saxonwood they thrive - enjoying the delicious home cooked food, the variety of activities and social interactions with fellow residents and staff - a real boost to their mental health and wellbeing. Again, thank you for your kind comments and please do visit again in the future.
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Review of

Saxonwood

from Deborah B (Niece of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saxonwood is such a high quality care home. I have nothing but praise for the way they are caring for my Auntie. At a very stressful time, Saxonwood have been a huge comfort to my Auntie and to our family.
We thank Saxonwood and all the Saxonwood family for being so professional, so supportive and
so caring.
Keep up the great work Saxonwood!! You are a piece of heaven on earth!
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThis is a wonderful review and we love hearing your kind comments about the care we give your Auntie. It's great to hear your reflection on our 'Saxonwood family' - our Saxonwood team works closely and we welcome you to Saxonwood anytime! Thank you for your review.
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Review of

Saxonwood

from D W (Son of Resident) published on 29 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Good solid care from friendly staff. Group activities available if you want them, good range of food with regular specials. Homely feel to the place, you're not isolated and there is always some activity going on. Staff do a good job of fancy dress on the odd occasion! Edge-of-town location at the end
of a side-street means low traffic, easy access for emergency services. Good car park for visitors
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Review of

Saxonwood

from A P (Daughter of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Perfect in every way! Staff excellent - kind and caring. Cannot fault it. Mum seems settled and generally content after a difficult start. Her room is very comfortable too.


Thank you for looking after my mum. It's appreciated.

Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodWe're so pleased your Mum is settling in to life at Saxonwood and we appreciate moving to a care home can take some adjustment and getting used to. Our staff do everything they can to help the transition and make sure residents are comfortable, supported and become familiar with getting around, and also not forgetting those all important home comforts! Thank you for your 5* review, we appreciate your lovely feedback.
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Review of

Saxonwood

from Vivienne A (Friend of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Saxonwood is an excellent home with caring, committed staff. Meals are varied and nutritious and chefs are well aware of residents' likes and dislikes. The care my friend gets is second to none. Rooms are well-kept and very clean. Staff at Saxonwood are unfailingly kind and compassionate, and I would
not hesitate to recommend Saxonwood to anyone seeking care for a friend or relative. Saxonwood is really a home from home.
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your incredible 5* review about our wonderful service at Saxonwood. We love hearing about the experiences visitors and residents have when they come to Saxonwood and it's particularly brilliant to hear how caring, kind and homely you think Saxonwood is. Thank you.
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Review of

Woodlands

from G P (Husband of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A quiet, safe care home with very caring staff and management. The rooms and views are excellent and calmy. Good communication back to the family. Would recommend.
Reply from Lizzie Gurr, Marketing & Communications Officer at WoodlandsThank you for your review and sharing your thoughts about our caring staff and management, good communication and facilities.
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Review of

Woodlands

from Neil H (Son of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has become a resident of Woodlands and I could not be more pleased with the home. The building is well maintained and kept clean. He really enjoys the food, which can be a challenge with him. All the staff are great. They are very caring and have endless patience. Highly recommended.
Reply from Lizzie Gurr, Marketing & Communications Officer at WoodlandsThank you for your 5* review of Woodlands and recommendation of our super friendly and caring team and service. We're pleased your father has settled well and is enjoying the food - mealtimes are sociable and nutritious, home cooked food is important. Thank you.
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Review of

Woodlands

from S S (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad came for 2-week respite. He seems to have been happy and taken part in the activities. Should he need further time in a care home, I would be happy for him to return.
Reply from Lizzie Gurr, Marketing & Communications Officer at WoodlandsThank you for your review. It's been great to welcome your Dad to Woodlands for a short stay and we're pleased he's enjoyed our variety of activities. We look forward to welcoming you again in the future, and in the meantime, you're welcome to join us for lunch :)
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Review of

Woodlands

from Annie B (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was a last minute booking. Immediately upon walking in, I could see that this is a happy, homely place. All the staff I came in touch with were lovely. The food looked fabulous, which would make my dad happy. It is clean, comfortable and run by kind, caring staff. Will definitely use again. The
most important thing, of course, is that my dad was happy!
Reply from Lizzie Gurr, Communications & Marketing Officer at WoodlandsThank you for your 5* review! We were pleased to be able to accommodate your Dad, and are delighted you both are happy with our service, from the food and building to the care and cleanliness. We look forward to your Dad visiting or staying again
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Review of

Saxonwood

from C F (Daughter-in-law of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Calm, inviting atmosphere. Clean, bright room. Food selection excellent, all home made. Staff very obviously caring, compassionate and friendly. A lot of thoughtful effort goes into making each resident feel welcome and valued. Gentle coaxing with smiles and positivity from all staff at all times. A
very happy place to live with emphasis on bringing out the best in each day.
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Review of

Woodlands

from Barbara C (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care that mum receives here. The staff are kind and thoughtful, know the residents' likes and dislikes and all their individual needs. The activities are well thought out and relevant. The carers appear kind and sympathetic to the residents' needs. Very happy knowing mum is safe and
cared for.
Reply from Lizzie Gurr, Marketing & Communications Officer at WoodlandsThank you for your wonderful review. We're pleased to be able to give you peace of mind that your mum is safe and well cared for at Woodlands. Thank you for your kind feedback about our staff and activities.
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Review of

Woodlands

from C S (Mother of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have just had a review meeting which was comprehensive and highlighted how woodlands care staff put the residents foremost in their thoughts. Our family are over the moon with mum's care and would recommend any one looking for a happy, caring home for their loved ones to consider Woodlands.
Reply from Lizzie Gurr, Marketing & Communications Officer at WoodlandsThank you for your 5* review, we are delighted that you continue to be happy and satisfied with the care your mum receives.
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Review of

Saxonwood

from James D (Son of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for 6 weeks now, and from the start she has been cared for really well. All of the staff have been so kind in helping her to settle in and involve her with activities that she really enjoys. She has made friends very quickly amongst the residents and the staff.
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your review. It's great to hear your mum has settled well into life at Saxonwood, has made friends and is enjoying the variety of daily activities.
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Review of

Saxonwood

from Jill F (Daughter of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely, homely, and well-maintained care home surrounded by beautiful gardens. The staff are so welcoming and the management of the home is excellent. My Mum has advanced dementia, but she seems content, is very well cared for, and enjoys her food! She clearly likes the staff, who work hard
to make her feel comfortable and included. I really appreciate the relatives' meetings to keep us informed, and an excellent training session run by the Activities Manager to better understand dementia. I love the way that Saxonwood encourages other groups from the Battle community to engage with the residents - such as a very enjoyable intergenerational art session with local playgroup, primary and secondary school children held recently. Communal areas have recently been redecorated to a high standard, and the layout of the bright, comfortable lounge thoughtfully redesigned to facilitate a range of activities, rest and conversation. I am very happy that Mum is living at Saxonwood.
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your 5* review of Saxonwood, it's brilliant to hear your positive feedback and that your Mum enjoys the company and care of our fantastic staff team. Community connections are important to us, and we're pleased you enjoyed our most recent event. Thank you for your positive feedback about the new furniture and decorations in the lounge. It seems everyone is enjoying this space!
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Review of

Saxonwood

from Paul B (Son of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother( who has been a resident in Saxonwood for almost thirteen years) recently celebrated her 100th birthday. I had originally booked a local restaurant for a gathering of family and friends, but the venue cancelled this a week later. As it transpired, this was highly fortuitous, because the team
at Saxonwood stepped in and accommodated us all.
The level of service and quality of food were beyond what we would have otherwise received and the care and attention lavished upon us all was incomparable.
Every member of staff, whatever their role, made everyone feel so welcome, for which I am eternally grateful.
Special thanks to chef and her brigade!
Reply from Lizzie Gurr, Marketing & Communications Officer at SaxonwoodThank you for your wonderful 5* review. It was a delight to host your Mother's 100th birthday and our staff team and residents enjoyed celebrating with her and all of your family. We sang, we danced, we ate and we raised a glass! We're pleased you all had a wonderful time and made memories together on a very special day.
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Review of

Woodlands

from Don D (Husband of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Early days, but things seem to be settling well.
Reply from Lizzie Gurr, Marketing & Communications Officer at WoodlandsThank you for your 5* review, we're pleased your loved one is settling well into life at Woodlands.
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Review of

Saxonwood

from A R (Sister of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Saxonwood had been referred to us by several people as a warm, happy place with excellent care. I have not been disappointed. Since my sister moved in she has been treated with the utmost respect. She has complex needs but always feels supported and included in all activities etc. My sister is happy
and secure here.
Reply from Lizzie Gurr, Communications Executive at SaxonwoodThank you for this brilliant review. It's great to hear how happy and content your sister is at Saxonwood and how you are also pleased with our service.
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Review of

Woodlands

from A H (Son of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mother is a resident of Woodlands Care Home. I visit often with my wife. The care home is good in all care, activities, and safety/security and satisfactory in all other areas. It seems well managed and the staff are fine. I would like to see more care staff and perhaps more individual choices of
food.
Reply from Lizzie Gurr, Marketing and Communications Officer at WoodlandsThank you for your review and feedback. It's great you visit regularly with our open visiting hours, and that you think our care, activities, safety and management is good. We have noted areas where you are not as satisfied and as a result our Chef Manager has met with your Mother to discuss choices of food to make sure she's happy - we know how important meal times are. We have also arranged to meet you to hear your feedback and further discuss your points. Thank you for taking the time to review us.
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Awards / Recognitions (2)

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