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Care Homes Owned by Sussex Housing & Care in East Sussex

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Only the locations & reviews in East Sussex for Sussex Housing & Care are being shown.

Sussex Housing & Care Locations in East Sussex (2)

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2 Care Homes owned by Sussex Housing & Care in East Sussex

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Saxonwood
Saxonwood Road, Battle TN33 0EY
"My dear Mum has been a resident of Saxonwood for approx 5 years. I can honestly say my Mum has been well cared for and enjoys her late life..."Read all 80 reviews

from £1,073 / week36 rooms

Location Type: Care Home

Saxonwood care home's focus is on brighter living. They welcome people with open arms, like one big family, and strive to bring sunshine to residents every day. The home's prides itself on being one the... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Woodlands
Beacon Road, Crowborough TN6 1UD
"Woodlands have cared for both my parents for nearly 3 years now and we are very happy with the care they offer. They go above and beyond..."Read all 82 reviews

from £1,170 / week40 rooms

Location Type: Care Home

Woodlands care home is one of the most homely and friendly around and they welcome people with open arms, like a big family. Their focus is on brighter living, so every day they bring a ray of sunshine... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care

Sussex Housing & Care Reviews in East Sussex (162)

9.6

Sussex Housing & Care has a Group Review Score of 9.6 (9.632) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sussex Housing & Care must have a Review Score.

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Showing 162 reviews matching selected criteria
Review of Saxonwood from Lindy W (Daughter of Resident) published on 25 June 2026 Submitted via Website
Overall Experience
My dear Mum has been a resident of Saxonwood for approx 5 years. I can honestly say my Mum has been well cared for and enjoys her late life and years in a safe, friendly and most caring home. The staff are extremely busy but do all they can to provide excellent care.
My life is peace of mind and I'm able to travel and enjoy my 70's knowing Mum is happy.

My greatest respect to management and staff.

Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood

Thank you for taking the time to share such a heartfelt review of Saxonwood. We are delighted to hear your mum has enjoyed her years with us and feels safe, happy and well cared for. Your kind words about our staff and management are greatly appreciated - we work hard to create a warm, supportive...  

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Review of Woodlands from I B (Son of Resident) published on 25 June 2026 Submitted via Website
Overall Experience
Woodlands have cared for both my parents for nearly 3 years now and we are very happy with the care they offer.
They go above and beyond to ensure the residents are happy and cared for on a daily basis and offer a orogramme of entertainment to keep them engaged.
The freshly cooked food always looks great and Mum and Dad really enjoy it.
We are kept up to date regularly with their progress and any medical issues are dealt with promptly.

I would thoroughly recommend Woodlands.

Reply from Lizzie Gurr, Marketing & Communications Officer at Woodlands

Thank you so much for your kind and thoughtful review. We're delighted to hear that both your Mum and Dad have been happy at Woodlands over the past few years, and that you feel well supported as a family. Our team works hard to create a warm, caring environment where residents feel comfortable,...  

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Review of Woodlands from Malcolm E (Brother of Resident) published on 10 June 2026 Submitted via Postal Card
Overall Experience

A very lovely and welcoming place. Excellent facilities, staff and overall atmosphere. We would recommend it to anyone.

Reply from Lizzie Gurr, Marketing & Communications Officer at Woodlands

Thank you for your 5* review and kind comments about Woodlands, our staff and service. We're delighted you're happy with your brother's care in our home.

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Review of Woodlands from C T (Daughter of Resident) published on 14 May 2026 Submitted via Postal Card
Overall Experience

Always happy, caring atmosphere. Mum always clean and as tidy as possible. Only negative point is the financial department at Head Office. Statements are never sent nor invoices. Caused huge problems when dealing with ESCC., and when they are sent, it is far too confusing. It has cost me over £1000 in accountants fees to sort. Hopefully after all this time we are straight!

Reply from Lizzie Gurr, Marketing & Communication Officer at Woodlands

Thank you for taking the time to share your feedback. We're pleased to hear your kind words about the caring, happy atmosphere and the support your mum receives - that means a great deal to our team, who work hard to make sure residents are comfortable, well cared for and treated with...  

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Review of Saxonwood from Kevan C (Son of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

I cannot give enough thanks for the care and security given to my mum constantly by all of the staff and management. I speak for all of my family in that allow us all great peace of mind when we have full confidence that our dear mum is looked after 27/7.

Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood

Thank you for your 5* review! Our friendly and experienced team put residents at the heart of everything we do, and giving families total peace of mind that their loved one is being well cared for is important to us.

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Review of Saxonwood from M F (Son of Resident) published on 28 April 2026 Submitted via Postal Card
Overall Experience

A shining example for other care homes. Lots of staff and activities with good food at meal times.

Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood

"A shining example!" We love this, thank you for your 5* review about everything we do at Saxonwood to make sure residents receive personalised care to meet their individual needs and an engaging day, every day.

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Review of Saxonwood from D P (Stepson of Resident) published on 28 April 2026 Submitted via Postal Card
Overall Experience

Actually a comment on the five years that my stepfather has lived at Saxonwood, sadly dying one month short of his 95th birthday. In fact, looking at the first instance, it was March 16th five years ago it became home, and a wonderful, if not ideal, one, which he grew into, with friends and warmth, among staff and fellow residents, and good food (mealtimes always his favourite time of day), a full day of activity. He adjusted to not being at home, and became alive in a way after being at home by himself for some years. I think we can only be enormously grateful to you all and to those who strongly endorsed the choice. Heartfelt thanks.

Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood

Thank you for your wonderful review and we enjoyed the five years where your stepfather was part of our Saxonwood family, along with your visits. We appreciate and understand whole heartedly that moving to a care home can be an anxious and stressful time for some people, and sometimes it's a...  

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Review of Saxonwood from Deborah B (Niece of Resident) published on 2 April 2026 Submitted via Website
Overall Experience
Saxonwood is such a high quality care home. I have nothing but praise for the way they are caring for my Auntie. At a very stressful time, Saxonwood have been a huge comfort to my Auntie and to our family.
We thank Saxonwood and all the Saxonwood family for being so professional, so supportive and so caring.

Keep up the great work Saxonwood!! You are a piece of heaven on earth!

Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood

This is a wonderful review and we love hearing your kind comments about the care we give your Auntie. It's great to hear your reflection on our 'Saxonwood family' - our Saxonwood team works closely and we welcome you to Saxonwood anytime! Thank you for your review.

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Review of Saxonwood from D W (Son of Resident) published on 29 March 2026 Submitted via Website
Overall Experience

Good solid care from friendly staff. Group activities available if you want them, good range of food with regular specials. Homely feel to the place, you're not isolated and there is always some activity going on. Staff do a good job of fancy dress on the odd occasion! Edge-of-town location at the end of a side-street means low traffic, easy access for emergency services. Good car park for visitors

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Review of Saxonwood from A P (Daughter of Resident) published on 16 December 2025 Submitted via Website
Overall Experience

Perfect in every way! Staff excellent - kind and caring. Cannot fault it. Mum seems settled and generally content after a difficult start. Her room is very comfortable too.

Thank you for looking after my mum. It's appreciated.

Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood

We're so pleased your Mum is settling in to life at Saxonwood and we appreciate moving to a care home can take some adjustment and getting used to. Our staff do everything they can to help the transition and make sure residents are comfortable, supported and become familiar with getting around, and...  

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Review of Saxonwood from Vivienne A (Friend of Resident) published on 5 December 2025 Submitted via Postal Card
Overall Experience

Saxonwood is an excellent home with caring, committed staff. Meals are varied and nutritious and chefs are well aware of residents' likes and dislikes. The care my friend gets is second to none. Rooms are well-kept and very clean. Staff at Saxonwood are unfailingly kind and compassionate, and I would not hesitate to recommend Saxonwood to anyone seeking care for a friend or relative. Saxonwood is really a home from home.

Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood

Thank you for your incredible 5* review about our wonderful service at Saxonwood. We love hearing about the experiences visitors and residents have when they come to Saxonwood and it's particularly brilliant to hear how caring, kind and homely you think Saxonwood is. Thank you.

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Review of Woodlands from G P (Husband of Resident) published on 2 December 2025 Submitted via Postal Card
Overall Experience

A quiet, safe care home with very caring staff and management. The rooms and views are excellent and calmy. Good communication back to the family. Would recommend.

Reply from Lizzie Gurr, Marketing & Communications Officer at Woodlands

Thank you for your review and sharing your thoughts about our caring staff and management, good communication and facilities.

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Review of Woodlands from Neil H (Son of Resident) published on 15 October 2025 Submitted via Website
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My father has become a resident of Woodlands and I could not be more pleased with the home. The building is well maintained and kept clean. He really enjoys the food, which can be a challenge with him. All the staff are great. They are very caring and have endless patience. Highly recommended.

Reply from Lizzie Gurr, Marketing & Communications Officer at Woodlands

Thank you for your 5* review of Woodlands and recommendation of our super friendly and caring team and service. We're pleased your father has settled well and is enjoying the food - mealtimes are sociable and nutritious, home cooked food is important. Thank you.

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Review of Woodlands from S S (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

My dad came for 2-week respite. He seems to have been happy and taken part in the activities. Should he need further time in a care home, I would be happy for him to return.

Reply from Lizzie Gurr, Marketing & Communications Officer at Woodlands

Thank you for your review. It's been great to welcome your Dad to Woodlands for a short stay and we're pleased he's enjoyed our variety of activities. We look forward to welcoming you again in the future, and in the meantime, you're welcome to join us for lunch :)

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Review of Woodlands from Annie B (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card
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This was a last minute booking. Immediately upon walking in, I could see that this is a happy, homely place. All the staff I came in touch with were lovely. The food looked fabulous, which would make my dad happy. It is clean, comfortable and run by kind, caring staff. Will definitely use again. The most important thing, of course, is that my dad was happy!

Reply from Lizzie Gurr, Communications & Marketing Officer at Woodlands

Thank you for your 5* review! We were pleased to be able to accommodate your Dad, and are delighted you both are happy with our service, from the food and building to the care and cleanliness. We look forward to your Dad visiting or staying again

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Review of Saxonwood from C F (Daughter-in-law of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience

Calm, inviting atmosphere. Clean, bright room. Food selection excellent, all home made. Staff very obviously caring, compassionate and friendly. A lot of thoughtful effort goes into making each resident feel welcome and valued. Gentle coaxing with smiles and positivity from all staff at all times. A very happy place to live with emphasis on bringing out the best in each day.

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Review of Woodlands from Barbara C (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card
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I cannot fault the care that mum receives here. The staff are kind and thoughtful, know the residents' likes and dislikes and all their individual needs. The activities are well thought out and relevant. The carers appear kind and sympathetic to the residents' needs. Very happy knowing mum is safe and cared for.

Reply from Lizzie Gurr, Marketing & Communications Officer at Woodlands

Thank you for your wonderful review. We're pleased to be able to give you peace of mind that your mum is safe and well cared for at Woodlands. Thank you for your kind feedback about our staff and activities.

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Review of Woodlands from C S (Mother of Resident) published on 16 July 2025 Submitted via Postal Card
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We have just had a review meeting which was comprehensive and highlighted how woodlands care staff put the residents foremost in their thoughts. Our family are over the moon with mum's care and would recommend any one looking for a happy, caring home for their loved ones to consider Woodlands.

Reply from Lizzie Gurr, Marketing & Communications Officer at Woodlands

Thank you for your 5* review, we are delighted that you continue to be happy and satisfied with the care your mum receives.

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Review of Saxonwood from James D (Son of Resident) published on 15 July 2025 Submitted via Website
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My mother has been a resident for 6 weeks now, and from the start she has been cared for really well. All of the staff have been so kind in helping her to settle in and involve her with activities that she really enjoys. She has made friends very quickly amongst the residents and the staff.

Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood

Thank you for your review. It's great to hear your mum has settled well into life at Saxonwood, has made friends and is enjoying the variety of daily activities.

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Review of Saxonwood from Jill F (Daughter of Resident) published on 15 July 2025 Submitted via Website
Overall Experience

This is a lovely, homely, and well-maintained care home surrounded by beautiful gardens. The staff are so welcoming and the management of the home is excellent. My Mum has advanced dementia, but she seems content, is very well cared for, and enjoys her food! She clearly likes the staff, who work hard to make her feel comfortable and included. I really appreciate the relatives' meetings to keep us informed, and an excellent training session run by the Activities Manager to better understand dementia. I love the way that Saxonwood encourages other groups from the Battle community to engage with the residents - such as a very enjoyable intergenerational art session with local playgroup, primary and secondary school children held recently. Communal areas have recently been redecorated to a high standard, and the layout of the bright, comfortable lounge thoughtfully redesigned to facilitate a range of activities, rest and conversation. I am very happy that Mum is living at Saxonwood.

Reply from Lizzie Gurr, Marketing & Communications Officer at Saxonwood

Thank you for your 5* review of Saxonwood, it's brilliant to hear your positive feedback and that your Mum enjoys the company and care of our fantastic staff team. Community connections are important to us, and we're pleased you enjoyed our most recent event. Thank you for your positive feedback about the new furniture and decorations in the lounge. It seems everyone is enjoying this space!

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News
  • 06 Jul 2026

    Care home residents, students and local communities came together in a celebration of creativity, connection and football at a series of vibrant ‘Palette to Pitch’ events hosted by Sussex Housing...

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