Tripletrees Residential Care Home

My father has now been a resident for 2 months and he is starting to settle in. The staff have been incredibly kind, patient and supportive both towards my father but also myself and my mother as we adjust to him being there. The staff send very regular updates which is really reassuring especially during the early days of settling in. They are always warm and welcoming when we visit and it seems a home from home.

Can not praise them enough and via text, they send photos and videos and also messages.

I moved my Mum from a previous care setting, the positive changes to my Mum's overall well-being, are very obvious. My mum is very contented, she enjoys joining in with the daily activities, and is able to maintain a level of independence. Residents are at peace, and enjoy daily tasks, activities and occasional day trips. Great communication between the care home and myself, which gives me peace of mind.

After moving Mum to Tripletrees Care Home from another nearby home, the transformation in Mum was immense. They recognised her needs immediately and treated her with respect and dignity. Two words stick out for me, Care which they certainly do and Home, which they truly do provide. The manager and the whole team do a great job. Communication through the family social media group gives excellent up-to-date information, on health issues, doctor visits and daily activities. I cannot speak highly enough of Tripletrees in respect of Mum's care. You can of course find slightly more salubrious facilities elsewhere but you certainly won't find better care than that provided by Tripletrees Care Home. You feel the ambience of warmth and kindness as soon as you walk through the door. Would happily recommend Tripletrees.

All the staff are very friendly. They regularly update me when the doctor has visited so I'm confident my father's health needs are being met. I receive photos and videos of trips and activities my father takes part in, this is really appreciated as I don't live nearby.

So a massive thank you to you all for taking the time to help her settle and look after her.

My mother joined the home in Feb this year The staff at Trippletrees made the transition extremely easy for us all The staff support to both myself and my mother has been exceptional The staff are friendly, kind and the home itself is amazing with daily activities and provides individual care needs to each resident The regular updates and photos on the family social media platform reassures us and it’s great to see what mums been doing.

My aunt was a resident at Tripletrees for two years before she died just before Christmas 2023 aged 91. The managers and staff at Tripletrees are nothing short of wonderful. My aunt received such good care and attention, and we visited regularly. There were regular activities organised too. We got to know the staff well, they are so professional but with all those personal touches that are so valuable. I will miss them. It was so reassuring that my aunt was in such good and safe hands there. I wholeheartedly recommend Tripletrees. Thank you so much, very best wishes to the whole team.

My mum moved in from hospital, never had been in this environment before. The staff and Manager made her feel very welcome and friendly. Having daily updates via the app. As a family, this has given us reassurance with the decision made.

The care home looks after our mother with kindness, and compassion and is very professional. As she has difficulty swallowing after several strokes they prepare her food, and sometimes she has her own menu. Nothing is too much trouble for them. When she had a stroke in December the care home managed to find her another room as she could not walk the 3 stairs to her original room after the stroke. As our mother likes to go out, they take her when the weather is good they take her in her wheelchair. The care home treats my mother in a dignified manner.

Mum had come to Tripletrees straight from hospital. They made her feel so very welcome. Our family were all so reassured when mum was there that she would be well looked after. Communication was also great via social media. Nothing was ever too much trouble every member of staff put their heart and soul into the place and they were professional in every way. We were sad to say goodbye. We highly recommend Tripletrees and wish them all success for the future.

Many thanks to all the staff at Tripletrees.

Since we moved Mum into Tripletrees Residential Care Home, we have noticed a marked improvement in her well-being and now feel fully confident that she is in a safe and very caring environment. She also participates in some of the activities which are provided by Tripletrees, which is a first for Mum!

Thank you for your kindness.

Placing a loved one in a home is never easy but I am confident that Mum is being well looked after here.

My sister has always been happy and content when I go. She is well-fed and given interesting activities. All her health needs are seen with speed and efficiency. The atmosphere of caring makes the people residents feel safe and loved. Many thanks to everybody on the staff.

My mother has been a resident of Tripletrees for a number of years now and has always been treated with the care and respect she deserves. There is a high standard of care given by all of the staff at Tripletrees and they often ask for ways to keep the residents entertained alongside their regular communications with family members. Overall I have no issues and feel my mother is more than content in her surroundings.

The staff we have encountered on our visits have been consistently professional, polite approachable, patient and caring. It is evident that they care for the safety and well-being of all the residents. The facilities are clean and tidy. We get text updates of activities and meeting invites. It is really lovely to see mum interacting with the other residents and taking part in the activities.

I am more than happy with the care and attention given. I appreciate the up dates and communication. I think that the activities are varied and of great benefit. The staff are always happy and helpful.

Mum has been a resident of Tripletrees for nearly three years. She has settled well and is very happy with the friendly attitude of all staff and I am happy that she is well cared for. Regular GP visits are carried out, and if there are any concerns or indeed no concerns, I am regularly updated efficiently. Mum particularly enjoys the porridge for breakfast and is keen to tell me about it when I visit.

Overall I have no concerns with Tripletrees and the Manager is always available to discuss anything.