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3a Fortescue Road, Cambridge, CB4 2JS
View full details of Alex Wood HouseLatest Reviews for Alex Wood House
06 May 2026
My husband stayed for a week of respite care. He said he enjoyed the food and the bingo. I was reassured that all was well when I contacted the home and was told to contact as often as I needed to. He was calm and happy when I went to collect him and was in no hurry to leave. The first respite stay
was a challenge for me but I'm sure I will be more relaxed during future stays.
30 March 2026
My parents have been in Alex Wood House for 3 months. I can say that all the staff have been incredible with caring for them both!
I visit several times a week and got to know the staff. They make my parents feel calm and cared for. My mom gets to go out shopping and is quite independant. She can
be herself and can talk to staff with a smile!
My dad has had more care than Mom do to his confusion but he has settled down a lot better! Mom comes down to see dad and spend time together.
25 March 2026
As soon as I got here I was welcomed by everyone. I have settled in ok. I am well looked after by all staff.
25 March 2026
We moved my father into Alex Wood House this month, and the transition from a previous care home has been very smooth. The staff are very welcoming, and all of his and our needs have been met in a very friendly and helpful manner.
23 February 2026
I find that the staff do the best they can in the bed ridden situation. I go and visit every day that I can.
Please note - wife has risen so cannot take part in the activities but is content with what she has.
27 January 2026
My dad was a resident for just over 2 years until his passing in December 2025. He was always treated with the utmost care and compassion. In his last 5 days of life, he was treated with dignity and love. The staff are an absolute credit and go out of their way to help with anything we needed. Can't
praise Alex Wood House enough. Please don't change.
27 November 2025
My initial reactions were positive from the outset. I met the Admin Manager, Lance who was kind and compassionate and explained the assessment process. The Asst Manager Bernie then visited my relative at home and she was really approachable, kind and helped ease the transition. The Manager, Julie
has also been helpful.
The staff are lovely and the cleaner does a good job. The place is warm, the gardens are really pleasant and the activities are varied and frequent.
I've raised a few matters with the staff which they wouldn't have known about him ie: how he usually dresses and they are acting on those.
On a final note, all the staff have been very welcoming to us as his family when we visit which is really appreciated.
06 November 2025
Alexwood House is a lovely home, all staff seem very friendly and obliging, the home is always lovely and clean, although it could do with redecorating in places. In Joseph's room, the ceiling needs to be sorted as it looks as though there has been a leak! And part of the ceiling is brown.
13 October 2025
My husband and I spent two weeks in respite care at Alex Wood House . We were only booked for one week but my husband had a foot infection and we had to go to the hospital three times in the first week which was stressful. We asked if we could stay for another week and fortunately we were able to do
so.
The staff were all excellent, kind and efficient and seemed happy at work which is a sign of a well run establishment
There were plenty of activities available and I enjoyed Pottery and a visit from farm animals. particularly. The food is good and there is always a choice.
I was able to relax and enjoy my stay knowing that my husband was in good hands
The admin manager, Lance and the manager Julie were very kind and helpful with all arrangements,.
I would certainly book further respite stays if possible and would recommend Alex Wood House to anyone considering long term care for loved ones.
06 August 2025
A lovely, friendly care home. Go above and beyond for mum. Happy she's here, couldn't wish for better.
06 August 2025
Lovely home very nice staff.
06 August 2025
Happy with home.
16 July 2025
Alex Wood is a lovely, airy, colourful place.
Staff are very kind, respectful and caring to the residents.
14 July 2025
Amazing place light and airy colourful lots of activities. Great staff a great place to be.
16 April 2025
I cannot speak highly enough of Alex Wood House. From the moment we walked through the doors, we felt a warm and welcoming atmosphere. The staff are incredibly friendly, caring and always willing to go the extra mile to ensurw residents are comfortable and happy. Knowing that mum is well cared for
gives me great peace of mind. The rooms are clean, comfortable and thoughtfully designed. There are plenty of activities to keep residents engaged, from social events to creative hobbies, ensuring they stay active and entertained. The food is excellent with a great variety of nutritious and delicious meals. Most importantly the staff treat every resident with dignity and respect, making Alex Wood House feel like a true home.
15 April 2025
We are very happy with the standard of care that mum receives. They are always happy to go the extra mile. We have just had an excellent Mother's Day afternoon tea provided by the home. They do so much to give the residents the best experience.
02 April 2025
Very impressed with the range of activities. Provides peace of mind knowing my mother is well looked after.
05 March 2025
Dad was a resident of Alex Wood House during December 2024 and January 2025. We chose it because a) it was nearby and b) we had heard good things about it from previous residents. During Dad's time in Alex Wood he was very well looked after and we were very pleased by the level of care and the
professionalism and attitude of all the staff. It is a relatively small care home and this gives it a nice, homely feel. The facilities are first rate and nothing seemed too much trouble for the staff, who all went out of their way to be helpful and kind. All in all, we were all very impressed. Recommended.
27 August 2024
Mum entered Alex Wood House on 14th April 2022, for rest bite care as recommended by the NHS. Mum was welcomed in by all and her own individual space was allocated. The management and staff were very helpful and accommodating to the new arrival. Mum enjoyed the social interaction with other
residents/ staff and enjoyed the variety of meals prepared for her.
Mum liked the activities organised by the staff and shared many a joyful moment with other residents. Mum was supported with personnel care from the staff and treated with the utmost dignity and respect.
We as a family, praise highly the management and staff working at Alex Wood House who supported Mum with all her healthcare needs. A highly recommended and well-run family-caring facility.
Kind regards, all of the family.
09 January 2024
I was very impressed with the staff at the care home caring for my 95-year-old father-in-law. They are all so happy and obliging - a real credit to the company. Nothing seems too much for them, and the residents benefit greatly from this. The home is well-run and very clean and tidy.
Well done,
everyone!
Great job!
Latest Reviews for Alex Wood House
06 May 2026
My husband stayed for a week of respite care. He said he enjoyed the food and the bingo. I was reassured that all was well when I contacted the home and was told to contact as often as I needed to. He was calm and happy when I went to collect him and was in no hurry to leave. The first respite stay
was a challenge for me but I'm sure I will be more relaxed during future stays.
30 March 2026
My parents have been in Alex Wood House for 3 months. I can say that all the staff have been incredible with caring for them both!
I visit several times a week and got to know the staff. They make my parents feel calm and cared for. My mom gets to go out shopping and is quite independant. She can
be herself and can talk to staff with a smile!
My dad has had more care than Mom do to his confusion but he has settled down a lot better! Mom comes down to see dad and spend time together.
25 March 2026
As soon as I got here I was welcomed by everyone. I have settled in ok. I am well looked after by all staff.
25 March 2026
We moved my father into Alex Wood House this month, and the transition from a previous care home has been very smooth. The staff are very welcoming, and all of his and our needs have been met in a very friendly and helpful manner.
23 February 2026
I find that the staff do the best they can in the bed ridden situation. I go and visit every day that I can.
Please note - wife has risen so cannot take part in the activities but is content with what she has.
27 January 2026
My dad was a resident for just over 2 years until his passing in December 2025. He was always treated with the utmost care and compassion. In his last 5 days of life, he was treated with dignity and love. The staff are an absolute credit and go out of their way to help with anything we needed. Can't
praise Alex Wood House enough. Please don't change.
27 November 2025
My initial reactions were positive from the outset. I met the Admin Manager, Lance who was kind and compassionate and explained the assessment process. The Asst Manager Bernie then visited my relative at home and she was really approachable, kind and helped ease the transition. The Manager, Julie
has also been helpful.
The staff are lovely and the cleaner does a good job. The place is warm, the gardens are really pleasant and the activities are varied and frequent.
I've raised a few matters with the staff which they wouldn't have known about him ie: how he usually dresses and they are acting on those.
On a final note, all the staff have been very welcoming to us as his family when we visit which is really appreciated.
06 November 2025
Alexwood House is a lovely home, all staff seem very friendly and obliging, the home is always lovely and clean, although it could do with redecorating in places. In Joseph's room, the ceiling needs to be sorted as it looks as though there has been a leak! And part of the ceiling is brown.
13 October 2025
My husband and I spent two weeks in respite care at Alex Wood House . We were only booked for one week but my husband had a foot infection and we had to go to the hospital three times in the first week which was stressful. We asked if we could stay for another week and fortunately we were able to do
so.
The staff were all excellent, kind and efficient and seemed happy at work which is a sign of a well run establishment
There were plenty of activities available and I enjoyed Pottery and a visit from farm animals. particularly. The food is good and there is always a choice.
I was able to relax and enjoy my stay knowing that my husband was in good hands
The admin manager, Lance and the manager Julie were very kind and helpful with all arrangements,.
I would certainly book further respite stays if possible and would recommend Alex Wood House to anyone considering long term care for loved ones.
06 August 2025
A lovely, friendly care home. Go above and beyond for mum. Happy she's here, couldn't wish for better.
06 August 2025
Lovely home very nice staff.
06 August 2025
Happy with home.
16 July 2025
Alex Wood is a lovely, airy, colourful place.
Staff are very kind, respectful and caring to the residents.
14 July 2025
Amazing place light and airy colourful lots of activities. Great staff a great place to be.
16 April 2025
I cannot speak highly enough of Alex Wood House. From the moment we walked through the doors, we felt a warm and welcoming atmosphere. The staff are incredibly friendly, caring and always willing to go the extra mile to ensurw residents are comfortable and happy. Knowing that mum is well cared for
gives me great peace of mind. The rooms are clean, comfortable and thoughtfully designed. There are plenty of activities to keep residents engaged, from social events to creative hobbies, ensuring they stay active and entertained. The food is excellent with a great variety of nutritious and delicious meals. Most importantly the staff treat every resident with dignity and respect, making Alex Wood House feel like a true home.
15 April 2025
We are very happy with the standard of care that mum receives. They are always happy to go the extra mile. We have just had an excellent Mother's Day afternoon tea provided by the home. They do so much to give the residents the best experience.
02 April 2025
Very impressed with the range of activities. Provides peace of mind knowing my mother is well looked after.
05 March 2025
Dad was a resident of Alex Wood House during December 2024 and January 2025. We chose it because a) it was nearby and b) we had heard good things about it from previous residents. During Dad's time in Alex Wood he was very well looked after and we were very pleased by the level of care and the
professionalism and attitude of all the staff. It is a relatively small care home and this gives it a nice, homely feel. The facilities are first rate and nothing seemed too much trouble for the staff, who all went out of their way to be helpful and kind. All in all, we were all very impressed. Recommended.
27 August 2024
Mum entered Alex Wood House on 14th April 2022, for rest bite care as recommended by the NHS. Mum was welcomed in by all and her own individual space was allocated. The management and staff were very helpful and accommodating to the new arrival. Mum enjoyed the social interaction with other
residents/ staff and enjoyed the variety of meals prepared for her.
Mum liked the activities organised by the staff and shared many a joyful moment with other residents. Mum was supported with personnel care from the staff and treated with the utmost dignity and respect.
We as a family, praise highly the management and staff working at Alex Wood House who supported Mum with all her healthcare needs. A highly recommended and well-run family-caring facility.
Kind regards, all of the family.
09 January 2024
I was very impressed with the staff at the care home caring for my 95-year-old father-in-law. They are all so happy and obliging - a real credit to the company. Nothing seems too much for them, and the residents benefit greatly from this. The home is well-run and very clean and tidy.
Well done,
everyone!
Great job!