Submit a Review for Excelcare Fitzwilliam House
Rooks Street, Cottenham, Cambridge, CB24 8QZ
View full details of Excelcare Fitzwilliam HouseLatest Reviews for Excelcare Fitzwilliam House
20 May 2026
Whenever I have visited my friend, I have been impressed with the friendly welcome from the staff. My friend always looks clean and well cared for. The staff are good at interacting with residents. It is always fresh and clean in the rooms downstairs.
20 May 2026
Whenever we come, the home is clean and well cared for. Staff are always kind and helpful. We note how kind they are to other residents.
20 April 2026
Fitzwilliam home is a lovely home for my mom , the residents are very well looked after by all the caring carers who give 100% to all residents . Entertainment is fantastic, they all look very happy dancing and singing to live bands , play bingo , they all get involved with Art to decorate the home
to celebrate special occasions like Mother's Day / Easter etc . My mom loves gardening and being outdoors , the residents can sit in the comfy garden chairs and enjoy the well kept gardens . The chefs make lovely meals as well as special occasions like hydration week they made smoothies & jellies and platters of fruit for all residents which looked delicious. All the staff really make it feel like one big family . Thank you for caring for my mom .
02 April 2026
Just such a lovely care home for our mum. Very attentive staff who go above and beyond to look after and care for mum. We are really happy and mum is too! Highly recommend this care home!
26 March 2026
You are always made to feel welcome. It is lovely to see staff in the communal areas with the residents and interacting too. I have been so pleased with the care that my neighbour receives, its lovely to see what she gets up to + involved in as this becomes a talking point.
26 March 2026
I think this is an extremely good care home, when I visit my sister she is always laughing and happy.
25 March 2026
Our mom who has Alzheimers was reluctant to move into a care home but the day we took her to look around the staff were so kind, it felt warm and homely. My mom actually said this is the place for me! We can't believe our luck at how happy and settled she is. This is down to the wonderful staff and
the kindness she is given, it feels like one big family. We actually sleep now knowing she is happy and extremely well cared for. My mum never wanted to join in with activities before moving in there and had no interest in food. Now she eats well due to the amazing chefs and does fun activities every day. She's hardly in her room! She tells us she loves the staff and we can understand why. They are a very special team of people and we appreciate all they do for her, we can't thank them enough.
Absolutely top marks for Fitzwilliam House Care Home.
26 February 2026
Satisfactory in my experience.
24 February 2026
Very good care, excellent in coping with my mother.
19 February 2026
My friend is now end of life. Have got to say that all staff have been excellent to my friend and myself when visiting her. The staff are very caring and friendly towards her and people who are visiting. They give me time to have a chat and check to see if I need anything, which I felt was great
because I was sleeping over at nights. My friend is in excellent hands because all the staff are wonderful people.
Just want to thank all the staff; it means a lot to me.
27 January 2026
Where does one even begin to start when we wish to let others know to be sure that their lives ones will be safe when they enter the doors of Fitzwilliam care home Cottenham, I'm hoping by me leaving this review you will understand that your loved one is not just entering a care home they are
entering a world of genuine love and care, I've experienced first hand what care was provided and it is outstanding, every detail is covered and the staff go above and beyond to make the residence comfortable, the effort the staff provide is relentless I was in no doubt that my mum was in safe hands. The home caters for residence with differing levels of dementia from the early days till end of life, they have events monthly all throughout the year, the food is definitely of a high standard, rooms always cleaned and no stone is unturned to ensure the residence is kept as happy as can be.i'm truly grateful my mum was able to spend her life here, Thank you to the staff deep from within my Heart.
26 January 2026
Fantastic staff, organised, kind, friendly, very pleased with the care my mother receives.
19 January 2026
MY wife has been a resident since 9th October 2024 and has never moved out since. Other than two emergency visits to hospital, which needed no treatment at all (the result of falls).
The room is quite basic but practical.
The lounge/dinning are seems quite comfortable and my wife seems overall
very content. She enjoys TV, activities and entertainment provided. Within the limits of her condition (deteriorating).
Overall, a very satisfactory placement - enjoying excellent staff. Thank you.
19 January 2026
Excellent care and support. Food is good. Very clean and tidy. Staff excellent.
19 January 2026
The staff are very friendly, helpful, and responsive. As a family, we visit our mother daily, and it is very rare that she appears sad. She shows clear signs of warmth and happiness toward the staff. Knowing our mother is settled and happy eases the pain we have for her being in a residential home.
09 December 2025
Having visited a number of Care Homes in Cambridgeshire, looking for a suitable place for Carer's Respite for my Step Father to visit, we were so impressed with the Manager (Georgiana) and her staff at Fitzwilliam House that, even though the actual building was not as attractive as a Central
Cambridgeshire one we looked at, we decided Fitzwilliam was the right place for him.
The standards of care are amazingly high at my partner and I both agree that it is a classic case of good, caring practive filtering down from the top to the rest of the staff.
Well done to Georgiana and her Team at Fitzwilliam!!!!!
27 November 2025
This is a friendly, caring, spotlessly clean and well organised care home. The staff are absolutely fantastic - keeping me up to date, knowing the residents in detail and able to answer questions as well as provide support. Although the building itself is not modern it is well maintained and light
and airy. Laundry services are mainly effective in ensuring everyone's clothing is returned. There are usually lots of activities in the main lounge. The only gripe really is that the food is a bit variable. The care home gets good support from its local GP practice and advanced nurse practitioner. The manager is excellent and very knowledgeable. They provided excellent very compassionate end of life care to my mum
18 September 2025
I do not get to visit very often but every time I do everyone is so welcoming, you can feel the love and care as soon as you enter the home.
The compassion shown to everyone is heart warming.
The new manager is always around to answer any questions and is always smiling, she made me feel so
welcome.
Thank you to you all for everything you do.
15 September 2025
My grandad has been a resident at the home since 2023, and both my mother, brother, and I are so grateful and blessed for my grandad to be in such a wonderful home. The staff are so kind, loving, patient, caring and compassionate towards the residents. Every week there is stimulating activities for
the residents and every day healthy meals are cooked for them. The home and the resident's bedroom is always so clean!
A wonderful, beautiful home!
15 September 2025
The staff are great and look after my mum's needs; she reports feeling looked after. The room is lovely and she enjoys the food. She is always well dressed in her own clothes.
Latest Reviews for Excelcare Fitzwilliam House
20 May 2026
Whenever I have visited my friend, I have been impressed with the friendly welcome from the staff. My friend always looks clean and well cared for. The staff are good at interacting with residents. It is always fresh and clean in the rooms downstairs.
20 May 2026
Whenever we come, the home is clean and well cared for. Staff are always kind and helpful. We note how kind they are to other residents.
20 April 2026
Fitzwilliam home is a lovely home for my mom , the residents are very well looked after by all the caring carers who give 100% to all residents . Entertainment is fantastic, they all look very happy dancing and singing to live bands , play bingo , they all get involved with Art to decorate the home
to celebrate special occasions like Mother's Day / Easter etc . My mom loves gardening and being outdoors , the residents can sit in the comfy garden chairs and enjoy the well kept gardens . The chefs make lovely meals as well as special occasions like hydration week they made smoothies & jellies and platters of fruit for all residents which looked delicious. All the staff really make it feel like one big family . Thank you for caring for my mom .
02 April 2026
Just such a lovely care home for our mum. Very attentive staff who go above and beyond to look after and care for mum. We are really happy and mum is too! Highly recommend this care home!
26 March 2026
You are always made to feel welcome. It is lovely to see staff in the communal areas with the residents and interacting too. I have been so pleased with the care that my neighbour receives, its lovely to see what she gets up to + involved in as this becomes a talking point.
26 March 2026
I think this is an extremely good care home, when I visit my sister she is always laughing and happy.
25 March 2026
Our mom who has Alzheimers was reluctant to move into a care home but the day we took her to look around the staff were so kind, it felt warm and homely. My mom actually said this is the place for me! We can't believe our luck at how happy and settled she is. This is down to the wonderful staff and
the kindness she is given, it feels like one big family. We actually sleep now knowing she is happy and extremely well cared for. My mum never wanted to join in with activities before moving in there and had no interest in food. Now she eats well due to the amazing chefs and does fun activities every day. She's hardly in her room! She tells us she loves the staff and we can understand why. They are a very special team of people and we appreciate all they do for her, we can't thank them enough.
Absolutely top marks for Fitzwilliam House Care Home.
26 February 2026
Satisfactory in my experience.
24 February 2026
Very good care, excellent in coping with my mother.
19 February 2026
My friend is now end of life. Have got to say that all staff have been excellent to my friend and myself when visiting her. The staff are very caring and friendly towards her and people who are visiting. They give me time to have a chat and check to see if I need anything, which I felt was great
because I was sleeping over at nights. My friend is in excellent hands because all the staff are wonderful people.
Just want to thank all the staff; it means a lot to me.
27 January 2026
Where does one even begin to start when we wish to let others know to be sure that their lives ones will be safe when they enter the doors of Fitzwilliam care home Cottenham, I'm hoping by me leaving this review you will understand that your loved one is not just entering a care home they are
entering a world of genuine love and care, I've experienced first hand what care was provided and it is outstanding, every detail is covered and the staff go above and beyond to make the residence comfortable, the effort the staff provide is relentless I was in no doubt that my mum was in safe hands. The home caters for residence with differing levels of dementia from the early days till end of life, they have events monthly all throughout the year, the food is definitely of a high standard, rooms always cleaned and no stone is unturned to ensure the residence is kept as happy as can be.i'm truly grateful my mum was able to spend her life here, Thank you to the staff deep from within my Heart.
26 January 2026
Fantastic staff, organised, kind, friendly, very pleased with the care my mother receives.
19 January 2026
MY wife has been a resident since 9th October 2024 and has never moved out since. Other than two emergency visits to hospital, which needed no treatment at all (the result of falls).
The room is quite basic but practical.
The lounge/dinning are seems quite comfortable and my wife seems overall
very content. She enjoys TV, activities and entertainment provided. Within the limits of her condition (deteriorating).
Overall, a very satisfactory placement - enjoying excellent staff. Thank you.
19 January 2026
Excellent care and support. Food is good. Very clean and tidy. Staff excellent.
19 January 2026
The staff are very friendly, helpful, and responsive. As a family, we visit our mother daily, and it is very rare that she appears sad. She shows clear signs of warmth and happiness toward the staff. Knowing our mother is settled and happy eases the pain we have for her being in a residential home.
09 December 2025
Having visited a number of Care Homes in Cambridgeshire, looking for a suitable place for Carer's Respite for my Step Father to visit, we were so impressed with the Manager (Georgiana) and her staff at Fitzwilliam House that, even though the actual building was not as attractive as a Central
Cambridgeshire one we looked at, we decided Fitzwilliam was the right place for him.
The standards of care are amazingly high at my partner and I both agree that it is a classic case of good, caring practive filtering down from the top to the rest of the staff.
Well done to Georgiana and her Team at Fitzwilliam!!!!!
27 November 2025
This is a friendly, caring, spotlessly clean and well organised care home. The staff are absolutely fantastic - keeping me up to date, knowing the residents in detail and able to answer questions as well as provide support. Although the building itself is not modern it is well maintained and light
and airy. Laundry services are mainly effective in ensuring everyone's clothing is returned. There are usually lots of activities in the main lounge. The only gripe really is that the food is a bit variable. The care home gets good support from its local GP practice and advanced nurse practitioner. The manager is excellent and very knowledgeable. They provided excellent very compassionate end of life care to my mum
18 September 2025
I do not get to visit very often but every time I do everyone is so welcoming, you can feel the love and care as soon as you enter the home.
The compassion shown to everyone is heart warming.
The new manager is always around to answer any questions and is always smiling, she made me feel so
welcome.
Thank you to you all for everything you do.
15 September 2025
My grandad has been a resident at the home since 2023, and both my mother, brother, and I are so grateful and blessed for my grandad to be in such a wonderful home. The staff are so kind, loving, patient, caring and compassionate towards the residents. Every week there is stimulating activities for
the residents and every day healthy meals are cooked for them. The home and the resident's bedroom is always so clean!
A wonderful, beautiful home!
15 September 2025
The staff are great and look after my mum's needs; she reports feeling looked after. The room is lovely and she enjoys the food. She is always well dressed in her own clothes.