Submit a Review for Fitzwilliam House
Rooks Street, Cottenham, Cambridge, CB24 8QZ
View full details of Fitzwilliam HouseLatest Reviews for Fitzwilliam House
27 January 2026
Where does one even begin to start when we wish to let others know to be sure that their lives ones will be safe when they enter the doors of Fitzwilliam care home Cottenham, I'm hoping by me leaving this review you will understand that your loved one is not just entering a care home they are
entering a world of genuine love and care, I've experienced first hand what care was provided and it is outstanding, every detail is covered and the staff go above and beyond to make the residence comfortable, the effort the staff provide is relentless I was in no doubt that my mum was in safe hands. The home caters for residence with differing levels of dementia from the early days till end of life, they have events monthly all throughout the year, the food is definitely of a high standard, rooms always cleaned and no stone is unturned to ensure the residence is kept as happy as can be.i'm truly grateful my mum was able to spend her life here, Thank you to the staff deep from within my Heart.
26 January 2026
Fantastic staff, organised, kind, friendly, very pleased with the care my mother receives.
19 January 2026
MY wife has been a resident since 9th October 2024 and has never moved out since. Other than two emergency visits to hospital, which needed no treatment at all (the result of falls).
The room is quite basic but practical.
The lounge/dinning are seems quite comfortable and my wife seems overall
very content. She enjoys TV, activities and entertainment provided. Within the limits of her condition (deteriorating).
Overall, a very satisfactory placement - enjoying excellent staff. Thank you.
19 January 2026
Excellent care and support. Food is good. Very clean and tidy. Staff excellent.
19 January 2026
The staff are very friendly, helpful, and responsive. As a family, we visit our mother daily, and it is very rare that she appears sad. She shows clear signs of warmth and happiness toward the staff. Knowing our mother is settled and happy eases the pain we have for her being in a residential home.
09 December 2025
Having visited a number of Care Homes in Cambridgeshire, looking for a suitable place for Carer's Respite for my Step Father to visit, we were so impressed with the Manager (Georgiana) and her staff at Fitzwilliam House that, even though the actual building was not as attractive as a Central
Cambridgeshire one we looked at, we decided Fitzwilliam was the right place for him.
The standards of care are amazingly high at my partner and I both agree that it is a classic case of good, caring practive filtering down from the top to the rest of the staff.
Well done to Georgiana and her Team at Fitzwilliam!!!!!
27 November 2025
This is a friendly, caring, spotlessly clean and well organised care home. The staff are absolutely fantastic - keeping me up to date, knowing the residents in detail and able to answer questions as well as provide support. Although the building itself is not modern it is well maintained and light
and airy. Laundry services are mainly effective in ensuring everyone's clothing is returned. There are usually lots of activities in the main lounge. The only gripe really is that the food is a bit variable. The care home gets good support from its local GP practice and advanced nurse practitioner. The manager is excellent and very knowledgeable. They provided excellent very compassionate end of life care to my mum
18 September 2025
I do not get to visit very often but every time I do everyone is so welcoming, you can feel the love and care as soon as you enter the home.
The compassion shown to everyone is heart warming.
The new manager is always around to answer any questions and is always smiling, she made me feel so
welcome.
Thank you to you all for everything you do.
15 September 2025
My grandad has been a resident at the home since 2023, and both my mother, brother, and I are so grateful and blessed for my grandad to be in such a wonderful home. The staff are so kind, loving, patient, caring and compassionate towards the residents. Every week there is stimulating activities for
the residents and every day healthy meals are cooked for them. The home and the resident's bedroom is always so clean!
A wonderful, beautiful home!
15 September 2025
The staff are great and look after my mum's needs; she reports feeling looked after. The room is lovely and she enjoys the food. She is always well dressed in her own clothes.
20 August 2025
Thank you all for looking after our dad so well over the last two and a half years. As a family we always always felt very welcomed and knew that dad was getting the best of care. The whole team at Fitzwilliam were always very kind and caring going over and beyond to make dad's final days the most
peaceful and calm. We will always be grateful xx
12 August 2025
Fantastic place, great people who really care for the residents. I am so happy my mum is being looked after by such a great team. I have no hesitation in recommending this home to look after your loved ones.
30 July 2025
People who lived at Fitzwilliam House Care Home received outstanding care from a staff team who were passionate about delivering a high-quality, person-centred service. People were truly valued and staff knew each person well. People's views were respected and they were involved in everything that
happened in the home. People were happy to be living there, and relatives trusted the staff team to look after their family members.
28 April 2025
So lovely to be amongst you all in the last 2 days visiting mum. Lots of lovely memories were made. It's a very happy place with happy staff and it makes an incredible difference to a visitor. We are very comforted seeing her, being able to easily talk to staff about her care, being introduced to
new faces who seem instantly to know mum and her ways.
15 January 2025
The staff at this residential home are not only highly professional but also deeply compassionate, consistently going above and beyond to provide exceptional care. They create an environment where residents feel valued, respected, and truly loved, offering personalised care that meets the unique
needs of each individual. Whether it's assistance with daily activities, medical care, or emotional support, the staff is dedicated to ensuring that every resident receives the attention and care they deserve.
The team's commitment to fostering positive outcomes is evident in the way they approach each resident's care plan. They pay close attention to physical, emotional, and social needs. Residents engage in stimulating activities, designed to enhance cognitive function, physical health, and overall happiness. From arts and crafts to exercise programs and social events, the activities are tailored to keep residents mentally and physically active, fostering a sense of community and joy.
08 January 2024
Mum moved into the care home in July 2023 after being diagnosed with Alzheimer's Dementia. The staff quickly made us feel at ease and explained how Mum would be cared for. Now in December, we can honestly say that we are very impressed with the care Mum has received. All the staff are excellent and
approachable with any concerns which may arise. It's good to know Mum is cared for and safe in her new home.
03 January 2024
Fitzwilliam House has everything my auntie needs. The staff are friendly, caring and knowledgeable of the residents. As my auntie’s nephew, I can’t ask for much more! My auntie had a fall and a member of staff rang me, informing me she was going to the hospital.
03 January 2024
The Fitzwilliam team are always so helpful and with a smile on their faces, even when things are really difficult. Lunches are very tasty and relevant to people with dementia. Now that my husband is non weight-bearing he has to be hoisted from chair to bed etc. Always carried out with care talking
to him the whole time so that he is aware of what is going on. Well done and thank you.
03 January 2024
My mother has been at Fitzwilliam for almost 4 happy years. Although at times she can be a little difficult she is never treated with anything but kindness and consideration. This is all due to the amazing staff and their endless patience, for which I am extremely grateful and full of praise. The
home is always full of laughter and high spirits, a truly happy place. Testament to this is the staff retention which in itself must speak volumes. Thank you to each and every one of you for all that you do.
03 January 2024
My mother has been a resident at the care home for 2 and a half years. Prior to her entering I struggled, as her son, to deal with the demands that an elderly person with dementia needs. My life changed when my mother became a resident of Fitzwilliam. They dealt with everything. My mother always
looks clean and well-presented. I have often sat and watched the interaction between staff and residents and there is a loving family bond between them. Well done all at Fitzwilliam, Cottenham - you are all great.
Latest Reviews for Fitzwilliam House
27 January 2026
Where does one even begin to start when we wish to let others know to be sure that their lives ones will be safe when they enter the doors of Fitzwilliam care home Cottenham, I'm hoping by me leaving this review you will understand that your loved one is not just entering a care home they are
entering a world of genuine love and care, I've experienced first hand what care was provided and it is outstanding, every detail is covered and the staff go above and beyond to make the residence comfortable, the effort the staff provide is relentless I was in no doubt that my mum was in safe hands. The home caters for residence with differing levels of dementia from the early days till end of life, they have events monthly all throughout the year, the food is definitely of a high standard, rooms always cleaned and no stone is unturned to ensure the residence is kept as happy as can be.i'm truly grateful my mum was able to spend her life here, Thank you to the staff deep from within my Heart.
26 January 2026
Fantastic staff, organised, kind, friendly, very pleased with the care my mother receives.
19 January 2026
MY wife has been a resident since 9th October 2024 and has never moved out since. Other than two emergency visits to hospital, which needed no treatment at all (the result of falls).
The room is quite basic but practical.
The lounge/dinning are seems quite comfortable and my wife seems overall
very content. She enjoys TV, activities and entertainment provided. Within the limits of her condition (deteriorating).
Overall, a very satisfactory placement - enjoying excellent staff. Thank you.
19 January 2026
Excellent care and support. Food is good. Very clean and tidy. Staff excellent.
19 January 2026
The staff are very friendly, helpful, and responsive. As a family, we visit our mother daily, and it is very rare that she appears sad. She shows clear signs of warmth and happiness toward the staff. Knowing our mother is settled and happy eases the pain we have for her being in a residential home.
09 December 2025
Having visited a number of Care Homes in Cambridgeshire, looking for a suitable place for Carer's Respite for my Step Father to visit, we were so impressed with the Manager (Georgiana) and her staff at Fitzwilliam House that, even though the actual building was not as attractive as a Central
Cambridgeshire one we looked at, we decided Fitzwilliam was the right place for him.
The standards of care are amazingly high at my partner and I both agree that it is a classic case of good, caring practive filtering down from the top to the rest of the staff.
Well done to Georgiana and her Team at Fitzwilliam!!!!!
27 November 2025
This is a friendly, caring, spotlessly clean and well organised care home. The staff are absolutely fantastic - keeping me up to date, knowing the residents in detail and able to answer questions as well as provide support. Although the building itself is not modern it is well maintained and light
and airy. Laundry services are mainly effective in ensuring everyone's clothing is returned. There are usually lots of activities in the main lounge. The only gripe really is that the food is a bit variable. The care home gets good support from its local GP practice and advanced nurse practitioner. The manager is excellent and very knowledgeable. They provided excellent very compassionate end of life care to my mum
18 September 2025
I do not get to visit very often but every time I do everyone is so welcoming, you can feel the love and care as soon as you enter the home.
The compassion shown to everyone is heart warming.
The new manager is always around to answer any questions and is always smiling, she made me feel so
welcome.
Thank you to you all for everything you do.
15 September 2025
My grandad has been a resident at the home since 2023, and both my mother, brother, and I are so grateful and blessed for my grandad to be in such a wonderful home. The staff are so kind, loving, patient, caring and compassionate towards the residents. Every week there is stimulating activities for
the residents and every day healthy meals are cooked for them. The home and the resident's bedroom is always so clean!
A wonderful, beautiful home!
15 September 2025
The staff are great and look after my mum's needs; she reports feeling looked after. The room is lovely and she enjoys the food. She is always well dressed in her own clothes.
20 August 2025
Thank you all for looking after our dad so well over the last two and a half years. As a family we always always felt very welcomed and knew that dad was getting the best of care. The whole team at Fitzwilliam were always very kind and caring going over and beyond to make dad's final days the most
peaceful and calm. We will always be grateful xx
12 August 2025
Fantastic place, great people who really care for the residents. I am so happy my mum is being looked after by such a great team. I have no hesitation in recommending this home to look after your loved ones.
30 July 2025
People who lived at Fitzwilliam House Care Home received outstanding care from a staff team who were passionate about delivering a high-quality, person-centred service. People were truly valued and staff knew each person well. People's views were respected and they were involved in everything that
happened in the home. People were happy to be living there, and relatives trusted the staff team to look after their family members.
28 April 2025
So lovely to be amongst you all in the last 2 days visiting mum. Lots of lovely memories were made. It's a very happy place with happy staff and it makes an incredible difference to a visitor. We are very comforted seeing her, being able to easily talk to staff about her care, being introduced to
new faces who seem instantly to know mum and her ways.
15 January 2025
The staff at this residential home are not only highly professional but also deeply compassionate, consistently going above and beyond to provide exceptional care. They create an environment where residents feel valued, respected, and truly loved, offering personalised care that meets the unique
needs of each individual. Whether it's assistance with daily activities, medical care, or emotional support, the staff is dedicated to ensuring that every resident receives the attention and care they deserve.
The team's commitment to fostering positive outcomes is evident in the way they approach each resident's care plan. They pay close attention to physical, emotional, and social needs. Residents engage in stimulating activities, designed to enhance cognitive function, physical health, and overall happiness. From arts and crafts to exercise programs and social events, the activities are tailored to keep residents mentally and physically active, fostering a sense of community and joy.
08 January 2024
Mum moved into the care home in July 2023 after being diagnosed with Alzheimer's Dementia. The staff quickly made us feel at ease and explained how Mum would be cared for. Now in December, we can honestly say that we are very impressed with the care Mum has received. All the staff are excellent and
approachable with any concerns which may arise. It's good to know Mum is cared for and safe in her new home.
03 January 2024
Fitzwilliam House has everything my auntie needs. The staff are friendly, caring and knowledgeable of the residents. As my auntie’s nephew, I can’t ask for much more! My auntie had a fall and a member of staff rang me, informing me she was going to the hospital.
03 January 2024
The Fitzwilliam team are always so helpful and with a smile on their faces, even when things are really difficult. Lunches are very tasty and relevant to people with dementia. Now that my husband is non weight-bearing he has to be hoisted from chair to bed etc. Always carried out with care talking
to him the whole time so that he is aware of what is going on. Well done and thank you.
03 January 2024
My mother has been at Fitzwilliam for almost 4 happy years. Although at times she can be a little difficult she is never treated with anything but kindness and consideration. This is all due to the amazing staff and their endless patience, for which I am extremely grateful and full of praise. The
home is always full of laughter and high spirits, a truly happy place. Testament to this is the staff retention which in itself must speak volumes. Thank you to each and every one of you for all that you do.
03 January 2024
My mother has been a resident at the care home for 2 and a half years. Prior to her entering I struggled, as her son, to deal with the demands that an elderly person with dementia needs. My life changed when my mother became a resident of Fitzwilliam. They dealt with everything. My mother always
looks clean and well-presented. I have often sat and watched the interaction between staff and residents and there is a loving family bond between them. Well done all at Fitzwilliam, Cottenham - you are all great.