Submit a Review for Langdon House
20 Union Lane, Cambridge, CB4 1QB
View Full Details of Langdon HouseLatest Reviews for Langdon House
01 July 2025
Everything seems to be excellent, I am well looked after with no worries. I can sit back and enjoy the time I have left.
25 June 2025
Langdon House continues to ensure there residence are looked after to the greatest standard at all times, the carers are all friendly and approachable, the introduction of the residence/carers 1 to 1 scheme is a great idea, my mothering law now has a formal point of contact if she has any problems. The activities team set up some amazing activities and residence outing's My mothering law loved gardening prior to moving into Langdon House, she now spends time in the garden with other residence, with the help of the carers she has even started doing simple task like watering, weeding etc Langdon House is under going some refurbishment activities so is really starting to look amazing with new furniture and some redecoration activities The management team continue to be extremely helpful and accommodating, nothing is ever too much trouble
13 May 2025
I have been her 4 months and I am very satisfied with the facilities.
13 May 2025
Langdon House looks after my gran well. She doesn't generally like attending events. The team get her engaged in events. The team really care and look after the residents well and with dignity. From the moment you enter the home the team are really friendly and helpful. the staff on reception are always super nice and always has a smile on his face and a kind word to say. Since my gran has been at Langdon, the staff has always been super nice and take no messing from gran, she really cares for the residents' wellbeing.
02 May 2025
Langdon Care Home is very welcoming and the staff are great there. The residents seem very happy and the grounds, building are beautiful. They offer many events, activities for the residents and really make an effort to ensure they are well cared for.
22 April 2025
1. On the day we arrived we was told room 20 had been deep cleaned, I opened the wardrobe door to find it full of deceased residents clothes, shoes, all belongings. 2. The first evening the night carer arrived and was very quick to tell us how she was leaving and "couldn't wait to get out of this place" Didn't fill us with much confidence. 3. We arrived next day and questioned why Dads bed had been changed to be told "he must have messed it" something he has never done before from that day to Dads leave date the same bedding remained on his bed. 4. Most annoyed that we was sent a message on dads first full day by a member of the team, telling us that Dad had a good night which was a lie, and was led to believe he had gone to join in with activities when after enquiring he had not participated or even taken to do them. 5. Me + my partner had to attend everyday after that as we did not feel out loved one was being cared for properly. A. Lack of fluids. B. Food below standards C. Not encouraged to eat D. Lack of staff To many problems to list on the day of Dads leaving. We packed his stuff and cleaned his room to find medication he was given in his pockets and under his bed, this suggests to me that a man with Dementia was not even watched while being given medication that was very important. This is the end of my review and will be contacting CQC regarding out experience of Langdon Care Home. When I asked the care home manager why all of this was allowed to happen whilst in their care she blamed the staff, I told her it was not the staff or lack of, it was down to the fact that so long as the boxes were ticked she actually didn't have a clue what was happening in Langdon Care Home. To many management doing not a lot and understaffed on the floor, not any of them helped with staff issues.
14 April 2025
The staff did their utmost to make sure my 94-year-old mother could attend my daughter's wedding, despite her needing to be seen by paramedics on the morning. I just feel they need to be valued and paid more for the care and duties they have, plus more staff needed at certain times of the day.
03 April 2025
All the staff at Langdon House have been amazing with my mum, they have also supported us as a family. Plenty of activities and entertainment for residents. Good communication with staff and relatives, always a nice atmosphere when you go and visit. Residents are well looked after.
01 April 2025
My friend is very happy in Langdon House and calls it 'My home'. He is a very private person and not very sociable, but he enjoys the animals and classical music.
01 October 2024
Incredible place! From the very first meeting to today, the Langdon House team have been exceptional. The level of care for residents is above and beyond and the team are wonderful and enormous fun. The communication with family is brilliant, from calls and emails to the app and in person. The facilities are modern, light, airy and ideal for my mum. We transferred from another care home and could not be happier. Huge thanks to the Langdon House team!
13 September 2024
I spent ten days in Langdon House to recover from a knee replacement operation before returning to my flat, where I live. I liked: Kind, friendly staff and my comfortable and quiet room. I did not like: No shower available, although I asked several times and would not have needed help. The food: Too much starch and not nearly enough fresh veg and fruit. Meals were not healthy or appetising, despite the write-up in the brochure. Breakfast is especially poor.
18 July 2024
My father has been a resident of Langdon House since September 2022 and throughout the care and attention have been excellent. I would thoroughly recommend it to anyone looking for care facilities for loved ones. The staff are always friendly, caring and put the residents' needs first.
05 July 2024
My mother was accepted into Langdon house on Friday 28th of June when me and some family members saw her on the following Sunday, the change in her brought tears to my daughter's eyes to see how happy her nan was. We can not thank you and the wonderful staff enough you are all a credit to the care service once again a big thank you.
05 July 2024
Excellent welcome and settling into a very clean and tidy room. Very good settling into home facilities and rules. Excellent food and dining facilities.
14 June 2024
Very friendly, helpful staff. Nothing too much trouble. My husband is comfortable and relaxed. Very impressed.
25 April 2024
I viewed three other care homes prior to choosing Langdon House. As you enter Langdon, you feel welcome. I love the light layout. The rooms are bright, and I love the large windows in all the rooms. The staff have always welcomed me and respected my views. I am involved in my mother's care. The manager is caring and understanding. The staff are lovely, and my mother loves her carers. The housekeepers are excellent and keep the home lovely and clean.
25 April 2024
My mother has been a resident since January 2017 and has benefitted tremendously from the atmosphere and care at Langdon House. Staff are warm-hearted and well-informed and treat residents as the individuals that they are. I am kept well informed if any issues arise, and if I have any questions, I receive a prompt response. Overall, Langdon House has exceeded my expectations, and I would warmly recommend the level and type of care and support available.
23 April 2024
I’m so happy with the outstanding care my mum has received since May 2023 till now. I can’t complain about your happy friendly staff who take care of her they are brilliant and I thank you for having her and taking excellent care of her.
22 April 2024
The home is very clean and tidy at all times. The staff are very friendly caring gentle and professional. They take time to respond and sit and talk to the patients and attend to their needs. I would highly recommend Landon House to everyone.
16 April 2024
1. After meals residents are not always assisted in cleaning food from clothing. 2. Flooring in residents' room often feels sticky as if it has not been cleaned properly. 3. Resident wardrobe is cluttered with storage of excessive amounts of incontinence pads. 4. Medication is not always given correctly, although we do get informed of these discrepancies.
Latest Reviews for Langdon House
01 July 2025
Everything seems to be excellent, I am well looked after with no worries. I can sit back and enjoy the time I have left.
25 June 2025
Langdon House continues to ensure there residence are looked after to the greatest standard at all times, the carers are all friendly and approachable, the introduction of the residence/carers 1 to 1 scheme is a great idea, my mothering law now has a formal point of contact if she has any problems. The activities team set up some amazing activities and residence outing's My mothering law loved gardening prior to moving into Langdon House, she now spends time in the garden with other residence, with the help of the carers she has even started doing simple task like watering, weeding etc Langdon House is under going some refurbishment activities so is really starting to look amazing with new furniture and some redecoration activities The management team continue to be extremely helpful and accommodating, nothing is ever too much trouble
13 May 2025
I have been her 4 months and I am very satisfied with the facilities.
13 May 2025
Langdon House looks after my gran well. She doesn't generally like attending events. The team get her engaged in events. The team really care and look after the residents well and with dignity. From the moment you enter the home the team are really friendly and helpful. the staff on reception are always super nice and always has a smile on his face and a kind word to say. Since my gran has been at Langdon, the staff has always been super nice and take no messing from gran, she really cares for the residents' wellbeing.
02 May 2025
Langdon Care Home is very welcoming and the staff are great there. The residents seem very happy and the grounds, building are beautiful. They offer many events, activities for the residents and really make an effort to ensure they are well cared for.
22 April 2025
1. On the day we arrived we was told room 20 had been deep cleaned, I opened the wardrobe door to find it full of deceased residents clothes, shoes, all belongings. 2. The first evening the night carer arrived and was very quick to tell us how she was leaving and "couldn't wait to get out of this place" Didn't fill us with much confidence. 3. We arrived next day and questioned why Dads bed had been changed to be told "he must have messed it" something he has never done before from that day to Dads leave date the same bedding remained on his bed. 4. Most annoyed that we was sent a message on dads first full day by a member of the team, telling us that Dad had a good night which was a lie, and was led to believe he had gone to join in with activities when after enquiring he had not participated or even taken to do them. 5. Me + my partner had to attend everyday after that as we did not feel out loved one was being cared for properly. A. Lack of fluids. B. Food below standards C. Not encouraged to eat D. Lack of staff To many problems to list on the day of Dads leaving. We packed his stuff and cleaned his room to find medication he was given in his pockets and under his bed, this suggests to me that a man with Dementia was not even watched while being given medication that was very important. This is the end of my review and will be contacting CQC regarding out experience of Langdon Care Home. When I asked the care home manager why all of this was allowed to happen whilst in their care she blamed the staff, I told her it was not the staff or lack of, it was down to the fact that so long as the boxes were ticked she actually didn't have a clue what was happening in Langdon Care Home. To many management doing not a lot and understaffed on the floor, not any of them helped with staff issues.
14 April 2025
The staff did their utmost to make sure my 94-year-old mother could attend my daughter's wedding, despite her needing to be seen by paramedics on the morning. I just feel they need to be valued and paid more for the care and duties they have, plus more staff needed at certain times of the day.
03 April 2025
All the staff at Langdon House have been amazing with my mum, they have also supported us as a family. Plenty of activities and entertainment for residents. Good communication with staff and relatives, always a nice atmosphere when you go and visit. Residents are well looked after.
01 April 2025
My friend is very happy in Langdon House and calls it 'My home'. He is a very private person and not very sociable, but he enjoys the animals and classical music.
01 October 2024
Incredible place! From the very first meeting to today, the Langdon House team have been exceptional. The level of care for residents is above and beyond and the team are wonderful and enormous fun. The communication with family is brilliant, from calls and emails to the app and in person. The facilities are modern, light, airy and ideal for my mum. We transferred from another care home and could not be happier. Huge thanks to the Langdon House team!
13 September 2024
I spent ten days in Langdon House to recover from a knee replacement operation before returning to my flat, where I live. I liked: Kind, friendly staff and my comfortable and quiet room. I did not like: No shower available, although I asked several times and would not have needed help. The food: Too much starch and not nearly enough fresh veg and fruit. Meals were not healthy or appetising, despite the write-up in the brochure. Breakfast is especially poor.
18 July 2024
My father has been a resident of Langdon House since September 2022 and throughout the care and attention have been excellent. I would thoroughly recommend it to anyone looking for care facilities for loved ones. The staff are always friendly, caring and put the residents' needs first.
05 July 2024
My mother was accepted into Langdon house on Friday 28th of June when me and some family members saw her on the following Sunday, the change in her brought tears to my daughter's eyes to see how happy her nan was. We can not thank you and the wonderful staff enough you are all a credit to the care service once again a big thank you.
05 July 2024
Excellent welcome and settling into a very clean and tidy room. Very good settling into home facilities and rules. Excellent food and dining facilities.
14 June 2024
Very friendly, helpful staff. Nothing too much trouble. My husband is comfortable and relaxed. Very impressed.
25 April 2024
I viewed three other care homes prior to choosing Langdon House. As you enter Langdon, you feel welcome. I love the light layout. The rooms are bright, and I love the large windows in all the rooms. The staff have always welcomed me and respected my views. I am involved in my mother's care. The manager is caring and understanding. The staff are lovely, and my mother loves her carers. The housekeepers are excellent and keep the home lovely and clean.
25 April 2024
My mother has been a resident since January 2017 and has benefitted tremendously from the atmosphere and care at Langdon House. Staff are warm-hearted and well-informed and treat residents as the individuals that they are. I am kept well informed if any issues arise, and if I have any questions, I receive a prompt response. Overall, Langdon House has exceeded my expectations, and I would warmly recommend the level and type of care and support available.
23 April 2024
I’m so happy with the outstanding care my mum has received since May 2023 till now. I can’t complain about your happy friendly staff who take care of her they are brilliant and I thank you for having her and taking excellent care of her.
22 April 2024
The home is very clean and tidy at all times. The staff are very friendly caring gentle and professional. They take time to respond and sit and talk to the patients and attend to their needs. I would highly recommend Landon House to everyone.
16 April 2024
1. After meals residents are not always assisted in cleaning food from clothing. 2. Flooring in residents' room often feels sticky as if it has not been cleaned properly. 3. Resident wardrobe is cluttered with storage of excessive amounts of incontinence pads. 4. Medication is not always given correctly, although we do get informed of these discrepancies.