20 Union Lane, Cambridge CB4 1QB
Langdon House offers an ideal interior for older people with care needs, staffed by an experienced team who are trained in person-centred methods.
An experienced team of care workers are also trained in dementia care, looking to get to know each individual and with an approach that family and loved ones can respect and feel comfortable with.
Group: CHS Group (CHS)
Person in charge: Clare Robinson (Manager)
Local Authority / Social Services: Cambridgeshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 52 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: open. Ages 65+.
Languages Spoken by Staff (other than English): Polish
Single Rooms: 52
Rooms with ensuite WC: 52
Weekly Charges Guide: Personal Care Single £945 – £997 (These prices are only a guideline, please contact Langdon House to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Langdon House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Langdon House has a Review Score of 7.6 (7.596)
The Review Score of 7.6 (maximum of 10) for Langdon House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Langdon House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Langdon House is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.096 Points relating to the number of positive Reviews for Langdon House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10.4 Target = 0.096
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Julie B (Daughter of Resident) on Thursday 21 September 2017. Relates to September 2017.
I can't begin to say how happy I am that my mum has been lucky enough to take up residence in Langdon House.
From the moment you walk through the door, you realise what an 'uplifting' place this is...so many smiles and happy faces from both staff and residents alike.
My mum suffers from a mild dementia but she's had no anxiety from moving from her home into this very 'caring' environment.
She's SO much happier being there, and we (her family) feel relieved that she is being looked after really well, gets her medication on time and is being stimulated daily by all the staff/other residents and all the activities that go on there.
Everywhere is clean and tidy and doesn't have the nasty smell that is so often associated with care homes.
They are a superb example of a care home done REALLY well. I have nothing but respect for them, for what they are achieving there, which is happiness and respect for the elderly. This should be the case in ALL care homes in this country.
How likely would you be to recommend Langdon House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
Clare Robinson, Home manager at Langdon House responded to this review on 22 Sep 2017:
Thank you so much for your comment, we appreciate such positive feedback to be shared to all who may wish to use our service as well as to the fantastic staff team that ensure high standards are continually delivered at Langdon House in a 'caring, responsive' way. We are pleased to say this supports the recent CQC inspection on 20/7/17 that rated responsive as 'Outstanding'
There are currently no Care Home Idol entrants who have performed at Langdon House