Langdon House

20 Union Lane, Cambridge CB4 1QB
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9.4 38 Reviews
  • Langdon House, Cambridge
Langdon House is a homely and welcoming setting offering high quality, round the clock care for up to 51 residents.

Situated in a quiet area in Chesterton, on the north eastern side of Cambridge, the home benefits from peaceful surroundings whilst still having easy access to great local amenities.

The whole team at the home prides itself on delivering the best possible care to all residents, personalised to suit their individual needs and promoting independence and quality of life.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400

These prices are only a guideline, please contact Langdon House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Andreea Militaru (Manager)

Local Authority / Social Services

Admission Criteria

  • open
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (0)

Parking

  • Ample parking available at both the front and rear of the home.

Total of 38, showing 1-20
9.4

Langdon House has a Review Score of 9.4 (9.402) out of 10, based on 22 reviews in the last 2 years. Over all time Langdon House has 38 reviews.

Overall Experience

  • 27
  • 5
  • 5
  • 1
  • 0

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Overall Experience  Overall Experience 5.0 out of 5

Everything seems to be excellent, I am well looked after with no worries. I can sit back and enjoy the time I have left.

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Overall Experience  Overall Experience 5.0 out of 5

Langdon House continues to ensure there residence are looked after to the greatest standard at all times, the carers are all friendly and approachable, the introduction of the residence/carers 1 to 1 scheme is a great idea, my mothering law now has a formal point of contact if she has any problems.
The
activities team set up some amazing activities and residence outing's
My mothering law loved gardening prior to moving into Langdon House, she now spends time in the garden with other residence, with the help of the carers she has even started doing simple task like watering, weeding etc
Langdon House is under going some refurbishment activities so is really starting to look amazing with new furniture and some redecoration activities
The management team continue to be extremely helpful and accommodating, nothing is ever too much trouble

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Overall Experience  Overall Experience 3.0 out of 5

I have been her 4 months and I am very satisfied with the facilities.

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Overall Experience  Overall Experience 4.0 out of 5

Langdon House looks after my gran well. She doesn't generally like attending events. The team get her engaged in events. The team really care and look after the residents well and with dignity. From the moment you enter the home the team are really friendly and helpful. the staff on reception are always
super nice and always has a smile on his face and a kind word to say. Since my gran has been at Langdon, the staff has always been super nice and take no messing from gran, she really cares for the residents' wellbeing.

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Overall Experience  Overall Experience 5.0 out of 5

Langdon Care Home is very welcoming and the staff are great there. The residents seem very happy and the grounds, building are beautiful. They offer many events, activities for the residents and really make an effort to ensure they are well cared for.

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Overall Experience  Overall Experience 2.0 out of 5

1. On the day we arrived we was told room 20 had been deep cleaned, I opened the wardrobe door to find it full of deceased residents clothes, shoes, all belongings.
2. The first evening the night carer arrived and was very quick to tell us how she was leaving and "couldn't wait to get out of this
place" Didn't fill us with much confidence.
3. We arrived next day and questioned why Dads bed had been changed to be told "he must have messed it" something he has never done before from that day to Dads leave date the same bedding remained on his bed.
4. Most annoyed that we was sent a message on dads first full day by a member of the team, telling us that Dad had a good night which was a lie, and was led to believe he had gone to join in with activities when after enquiring he had not participated or even taken to do them.
5. Me + my partner had to attend everyday after that as we did not feel out loved one was being cared for properly.
A. Lack of fluids.
B. Food below standards
C. Not encouraged to eat
D. Lack of staff
To many problems to list on the day of Dads leaving. We packed his stuff and cleaned his room to find medication he was given in his pockets and under his bed, this suggests to me that a man with Dementia was not even watched while being given medication that was very important. This is the end of my review and will be contacting CQC regarding out experience of Langdon Care Home. When I asked the care home manager why all of this was allowed to happen whilst in their care she blamed the staff, I told her it was not the staff or lack of, it was down to the fact that so long as the boxes were ticked she actually didn't have a clue what was happening in Langdon Care Home. To many management doing not a lot and understaffed on the floor, not any of them helped with staff issues.

Reply from Andreea Militaru, Home manager at Langdon House

Thank you for taking the time to provide detailed feedback regarding your father's recent stay.We were very concerned to read your review. Please be assured that we strive to provide a high standard of care for all our residents, and we take feedback of this nature very seriously.While we are investigating your complaint unfortunately we cant comment further.The Langdon House Team.

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Overall Experience  Overall Experience 5.0 out of 5

The staff did their utmost to make sure my 94-year-old mother could attend my daughter's wedding, despite her needing to be seen by paramedics on the morning. I just feel they need to be valued and paid more for the care and duties they have, plus more staff needed at certain times of the day.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Langdon House have been amazing with my mum, they have also supported us as a family. Plenty of activities and entertainment for residents. Good communication with staff and relatives, always a nice atmosphere when you go and visit. Residents are well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

My friend is very happy in Langdon House and calls it 'My home'. He is a very private person and not very sociable, but he enjoys the animals and classical music.

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Overall Experience  Overall Experience 5.0 out of 5

Incredible place! From the very first meeting to today, the Langdon House team have been exceptional. The level of care for residents is above and beyond and the team are wonderful and enormous fun. The communication with family is brilliant, from calls and emails to the app and in person. The facilities
are modern, light, airy and ideal for my mum. We transferred from another care home and could not be happier. Huge thanks to the Langdon House team!

Reply from Beverley Murray, Manager at Langdon House

Dear Jim, I am the new manager at Landon House. Thank you so much for taking the time to give us a review. Your feedback is very important to us, as we strive to deliver excellent care. As well as making Langdon House feel like home for your loved one.

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Overall Experience  Overall Experience 3.0 out of 5

I spent ten days in Langdon House to recover from a knee replacement operation before returning to my flat, where I live. I liked: Kind, friendly staff and my comfortable and quiet room. I did not like: No shower available, although I asked several times and would not have needed help. The food: Too
much starch and not nearly enough fresh veg and fruit. Meals were not healthy or appetising, despite the write-up in the brochure. Breakfast is especially poor.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Langdon House since September 2022 and throughout the care and attention have been excellent. I would thoroughly recommend it to anyone looking for care facilities for loved ones. The staff are always friendly, caring and put the residents' needs first.

Reply from Clare Robinson, General Manager at Langdon House

Thank you for your feedback, it is been a pleasure to care for your father and to get to know him since he moved into Langdon House. We really appreciate your recommendations to others, as we strive to ensure we provide authentic care and attention to our residents during their stay at Langdon House.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was accepted into Langdon house on Friday 28th of June when me and some family members saw her on the following Sunday, the change in her brought tears to my daughter's eyes to see how happy her nan was. We can not thank you and the wonderful staff enough you are all a credit to the care service
once again a big thank you.

Reply from Clare Robinson, General Manager at Langdon House

Thank you so much for your positive feedback; it is very much appreciated. The team really do strive to go above and beyond, in all department areas, making it a very welcoming home. It's lovely to hear of your positive experience.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent welcome and settling into a very clean and tidy room. Very good settling into home facilities and rules. Excellent food and dining facilities.

Reply from Clare Robinson, General Manager at Langdon House

Thank you for your positive review, it has been a pleasure for the team to get to know and support you during your stay with us at Langdon House.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly, helpful staff. Nothing too much trouble. My husband is comfortable and relaxed. Very impressed.

Reply from Amber Christou at Langdon House

Thank you so much for your feedback; we are glad that your husband is enjoying his time here at Langdon House. It has been lovely getting to know him over the last few weeks.

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Overall Experience  Overall Experience 5.0 out of 5

I viewed three other care homes prior to choosing Langdon House. As you enter Langdon, you feel welcome. I love the light layout. The rooms are bright, and I love the large windows in all the rooms. The staff have always welcomed me and respected my views. I am involved in my mother's care. The manager
is caring and understanding. The staff are lovely, and my mother loves her carers. The housekeepers are excellent and keep the home lovely and clean.

Reply from Amber Christou at Langdon House

Thank you so much for your positive feedback; it is very much appreciated. The team really do strive to go above and beyond, in all department areas, making it a very welcoming home. It's lovely to hear of your positive experience.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since January 2017 and has benefitted tremendously from the atmosphere and care at Langdon House. Staff are warm-hearted and well-informed and treat residents as the individuals that they are. I am kept well informed if any issues arise, and if I have any questions, I receive
a prompt response. Overall, Langdon House has exceeded my expectations, and I would warmly recommend the level and type of care and support available.

Reply from Amber Christou at Langdon House

Thank you for your positive feedback; we appreciate the time you have taken to complete the review card. It's lovely to hear that the home has exceeded your expectations and that you are happy with the care and support your Mother is getting whilst living at Langdon. Thank you again.

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Overall Experience  Overall Experience 5.0 out of 5

I’m so happy with the outstanding care my mum has received since May 2023 till now. I can’t complain about your happy friendly staff who take care of her they are brilliant and I thank you for having her and taking excellent care of her.

Reply from Amber Christou, Customer Relations Manager at Langdon House

Thank you so much for your wonderful feedback; it's lovely to hear that you are so happy with the care that your mum has received here at Langdon House.

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Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and tidy at all times. The staff are very friendly caring gentle and professional. They take time to respond and sit and talk to the patients and attend to their needs. I would highly recommend Landon House to everyone.

Reply from Amber Christou, Customer Relations Manager at Langdon House

Thank you so much for your feedback, it's so lovely to hear that you are happy with the care provided here at Langdon House.

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Overall Experience  Overall Experience 3.0 out of 5

1. After meals residents are not always assisted in cleaning food from clothing.
2. Flooring in residents' room often feels sticky as if it has not been cleaned properly.
3. Resident wardrobe is cluttered with storage of excessive amounts of incontinence pads.
4. Medication is not always given correctly,
although we do get informed of these discrepancies.

Reply from Clare Robinson, General Manager at Langdon House

Thank you for your feedback. I am sorry to hear that there are aspects of dissatisfaction in our service at times and I would encourage that you bring these to the attention of the home manager who will act on these at the time they occur. I am pleased that your Mum is satisfied and happy with the care and support she receives.

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Current Review Score: 9.4 (9.402)

Overview of Review Score

The Review Score of 9.4 (9.402) out of 10 for Langdon House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.402 for Langdon House is calculated as follows: ( (161 Excellents x 5) + (59 Goods x 4) + (28 Satisfactorys x 3) + (11 Poors x 2) + (2 Very Poors x 1) ) ÷ 261 Ratings = 4.402

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Langdon House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (10)

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Meet the Team (8)

Andreea

Andreea Militaru

Job Title: Home Manager

Joined: 2024

Andreea joined us towards the end of 2024 and brings a wealth of experience and a passion for care to her role.


She began her nursing career overseas before moving to the UK in 2014 and has quickly progressed to lead our wonderful team. Andreea is focused on creating a home-from-home environment that supports each resident to be involved in decision making, event planning and to continue to pursue their hobbies and interests.

Amber

Amber Christou

Job Title: Customer Relations Manager

Joined: 2024

Amber joined Athena Care Homes in May 2024, bringing with her a wealth of experience and a heartfelt passion for supporting families and future residents. Her genuine dedication to guiding families through the important journey of finding the right home for their loved ones is what makes her role so fulfilling.


She works across all three of our Cambridgeshire homes—Alex Wood and Langdon House in Cambridge, and Aria Court in March, ensuring every family receives the care and reassurance they deserve.

Sophie

Sophie Scotter

Job Title: Team Leader

Joined: 2023

As one of the Team Leaders here at Langdon House Sophie is a key member of the care team and takes responsibility for promoting person-centred support for each of our residents.


Sophie has years of experience caring for older people and managing teams to provide outstanding care and support. Always available for a chat, Sophie is most often found in the home's communities supporting the residents and her team.

Megan

Megan Greenhill

Job Title: Team Leader

Joined: 2023

Megan loves caring for residents and learning about their life stories. Having worked across various care homes Megan loves the close-knit family feel at Langdon House.


Working towards creating an incredible care team and supporting each family to be involved in all aspects of care decisions, Megan is passionate about her role.

Claudia

Claudia Aguilar

Job Title: Lifestyle coordinator

Joined: 2023

Claudia is passionate about making a difference to our residents day to day life.


In her role Claudia is responsible for ensuring that the residents are able to participate in sociable, fun and rewarding activities. Her team are very passionate about their work and love putting smiles on the residents' faces.


Claudia ensures that the residents are involved in the planning of the activity calendars and encourage residents to continue with the hobbies that they have enjoyed throughout their lives. Every resident is supported to try new things.

Dawn

Dawn Daly

Job Title: Head Of Housekeeping

Joined: 2022

Dawn has worked at Langdon House for years and takes pride in keeping the home immaculate at all times.


Leading the way through the best possible example, Dawn is responsible for the high standards of cleanliness throughout the home. Alongside her Housekeeping role, Dawn is hugely supportive of the care and Lifestyle teams and regularly gets involved in activities around the home.

Rosie

Rosie

Job Title: Admin Manager

Joined: 2024

Rosie has worked as a carer for many years before moving into the administration side of care.


Rosie's friendly team are the first people you meet on arrival at Langdon House and are always on hand to help with any questions that residents and families have.

Dave

Dave Moore

Job Title: Head Of Maintenance

Joined: 2023

In his role, Dave strives to ensure that every corner of Langdon House is not just functional but also safe and comfortable for everyone who calls it home. Whether it's fixing a leaky tap or ensuring the heating system runs smoothly, he takes pride in his work, knowing that it contributes to the well-being of our residents.


Dave finds the work incredibly rewarding and loves seeing the smiles on residents' faces makes all the hard work absolutely worthwhile.

Frequently Asked Questions about Langdon House

What types of Care is Langdon House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Langdon House have?

There are 51 Single Rooms.

What are the Facilities & Services at Langdon House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Langdon House to the centre of Cambridge?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Langdon House to verify any information. View our terms and conditions. Langdon House has an Enhanced Service - more info.