Langdon House

20 Union Lane, Cambridge CB4 1QB
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9.4 38 Reviews
  • Langdon House, Cambridge
Langdon House is a homely and welcoming setting offering high quality, round the clock care for up to 51 residents.

Situated in a quiet area in Chesterton, on the north eastern side of Cambridge, the home benefits from peaceful surroundings whilst still having easy access to great local amenities.

The whole team at the home prides itself on delivering the best possible care to all residents, personalised to suit their individual needs and promoting independence and quality of life.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400

These prices are only a guideline, please contact Langdon House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Andreea Militaru (Manager)

Local Authority / Social Services

Admission Criteria

  • open
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (0)

Parking

  • Ample parking available at both the front and rear of the home.

Langdon House Reviews (38)

Total of 38, showing 21-38
9.4

Langdon House has a Review Score of 9.4 (9.402) out of 10, based on 22 reviews in the last 2 years. Over all time Langdon House has 38 reviews.

Overall Experience

  • 27
  • 5
  • 5
  • 1
  • 0

Date Published

38
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Review from M C (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for nearly a year. She is happy and has made friends with some of the residents. The staff are caring and friendly, and the activities are aimed at keeping my mother’s mind active. If you really care about your loved ones and want only the best for them then for me
Langdon House is the place to be.

Reply from Clare Robinson, General Manager at Langdon House

Thank you for your positive feedback, we really appreciate it. Your mother enjoys interactions with others and it is so important to us that the activities provided meet her needs and continue to encourage her engagement. We appreciate your recommendations of our care to others.

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Review from N D (Son of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I sometimes feel my mother's room is not as clean as it should be. There have been a number of occasions when I have visited and the room smells of urine and the floor is sticky. There is a general feeling about the home that it is in need of some refurbishment. There have been a number of occasions
when we have been informed my mother has either been given the wrong prescription or it has been missed. This is not acceptable.
My mother enjoys being at the home and seems to feel at home.

Reply from Clare Robinson, General Manager at Langdon House

Thank you for your feedback, this always assists us in evaluating our service. I am sorry to hear you feel your Mothers room feels unclean, our cleaning services are audited daily. Your mother's room has recently had a flooring upgrade and the home has been assessed for further areas of refurbishment. If you would like to discuss any concerns with medication administration please get in touch with the home manager who will be happy to meet with you to look at this. I am pleased to hear that your mother enjoys being at the home and feels at home.

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Review from R F (Civil Partner of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with all aspects of the home and would have no trouble recommending it to other people. Our father is very happy in the home and is well cared for.

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Review from Linda F (Niece of Resident) published on 16 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Now Covid restrictions have been lifted, the home has come to life. The staff are very polite and friendly. The home has a lovely, relaxed atmosphere and welcoming feel and always smells and looks clean and fresh.

Reply from Clare Robinson, Home Manager at Langdon House

Thank you for taking the time to give the home a lovely review, we are pleased you are happy with the service and look forward to welcoming you in the home on your visits.

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Review from Rosalind B (Daughter of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Langdon House for three years through this most difficult period but it has been appreciative of the care and comfort she has experienced, as I have as well as the excellent management. We are very grateful.

Reply from Clare Robinson, Home Manager at Langdon House

Thank you for your positive feedback, we very much appreciate you taking the time to complete the questionnaire which enables us to continually evaluate our service to our residents and their families.

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Review from Catherine H (Daughter of Resident) published on 20 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Langdon House in August 2020 when we could no longer meet her dementia care needs at home. It was a huge decision and difficult to make at the time and initially I was just relieved to see that she was safe and happy.
Later, as I got to know the team who cared for mum I was moved to
see the genuine rapport that had grown between mum and the staff. I was able to visit mum daily during her palliative care and can’t imagine a kinder environment or a more caring team of people.

Reply from Andrea Sullivan, Sheltered Schemes Manager at Langdon House

Thank you so much for your kind comments regarding the care of your mother. It's very much appreciated and we will ensure your kind words are passed onto the team.

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Review from Peter D (Son of Resident) published on 26 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent her last 5 months at Langdon House. This was chosen for us when she came out of hospital. She had advanced dementia. My sister and I felt that she couldn't have been looked after any better than by the staff at Langdon House. They were kind, caring and helpful and we will always be grateful
for all they did.

Reply from Andrea Sullivan, Business Manager at Langdon House

Many thanks for your kind comments, your feedback is very much appreciated by us. We very much enjoyed caring for Mother. We will ensure this is passed onto the Care Team. Best wishes.

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Review from C S (Next of Kin) published on 21 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is very good and I am kept informed as and when needed. Langdon House has been prompt with their reaction and informing families over the coronavirus.

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Review from Michael H (Son of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Langdon House on 25 November 2019. I have been extremely pleased with the care she has been given. She did not want to go into care but could not return home, but the carers have gone out of their way to reassure and support her and she is now more settled.

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Review from P B (Daughter of Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Langdon House has looked after my dad for over 2 and a half years. He is well looked after and treated individually and I have been very happy with the care he has received.

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Review from M P (Sister of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied, well preplanned and documented. They offered me support and answered a few questions, which left me feeling in a good place regarding my brother's care and conditions. Thank you.

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Review from Sally W (Daughter of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had five relatives over two generations living in Langdon House. The convent environment is pleasant and airy with a lovely garden, secure but easily accessible.
The care is respectful and personalised and would be excellent if there were enough permanent staff. They have changed from home-cooked
in house food (which was excellent) to out-sourced less nutritious products. Their dementia care is very good.
It's easy to get involved and carers are very friendly and it feels like home.

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Review from Anna B (Daughter of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Langdon House for 20 months now. He is allowed to be as independent as he can be and he is treated with respect and dignity. He has a good relationship with the staff and they are always very friendly and helpful. He is as happy here as he could be, considering he is 91 years old
and fading into dementia. The staff are well-trained in dementia.

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Review from Anyta H (Daughter of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother receives good care, exceptions being the use of agency personnel who do not have good knowledge of English and therefore create stress for my mother. The laundry service is very good, the staff are very helpful unfortunately the food generally is not too good, mainly it is cold. The activities
are varied and entertaining. The staff I have encountered have been courteous and polite.

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Review from L H (Daughter of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brothers and I are very satisfied with the care our father receives at Langdon House.
All the staff are very good and the care he receives is suited to his needs in every way medically and socially.
The food is good and the activities and interactions with staff are very satisfactory.

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Review from Margaret B (Daughter of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good variety of food. Approachable, caring staff. Sometimes I need to get the manager if Mum has been waiting more than 15 minutes to be hoisted to go to the toilet.

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Review from Michael H (Son of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Langdon House are very caring and my mother seems very content with the situation. The home is a very welcoming place, being well decorated, light and airy. The meals are suitably varied and very appetising.

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Review from Julie B (Daughter of Resident) published on 22 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't begin to say how happy I am that my mum has been lucky enough to take up residence in Langdon House.
From the moment you walk through the door, you realise what an 'uplifting' place this is...so many smiles and happy faces from both staff and residents alike.
My mum suffers from a mild dementia
but she's had no anxiety from moving from her home into this very 'caring' environment.
She's SO much happier being there, and we (her family) feel relieved that she is being looked after really well, gets her medication on time and is being stimulated daily by all the staff/other residents and all the activities that go on there.
Everywhere is clean and tidy and doesn't have the nasty smell that is so often associated with care homes.
They are a superb example of a care home done REALLY well. I have nothing but respect for them, for what they are achieving there, which is happiness and respect for the elderly. This should be the case in ALL care homes in this country.

Reply from Clare Robinson, Home manager at Langdon House

Thank you so much for your comment, we appreciate such positive feedback to be shared to all who may wish to use our service as well as to the fantastic staff team that ensure high standards are continually delivered at Langdon House in a 'caring, responsive' way. We are pleased to say this supports the recent CQC inspection on 20/7/17 that rated responsive as 'Outstanding'

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Current Review Score: 9.4 (9.402)

Overview of Review Score

The Review Score of 9.4 (9.402) out of 10 for Langdon House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.402 for Langdon House is calculated as follows: ( (161 Excellents x 5) + (59 Goods x 4) + (28 Satisfactorys x 3) + (11 Poors x 2) + (2 Very Poors x 1) ) ÷ 261 Ratings = 4.402

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Langdon House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (10)

Meet the Team (8)

Andreea

Andreea Militaru

Job Title: Home Manager

Joined: 2024

Andreea joined us towards the end of 2024 and brings a wealth of experience and a passion for care to her role.


She began her nursing career overseas before moving to the UK in 2014 and has quickly progressed to lead our wonderful team. Andreea is focused on creating a home-from-home environment that supports each resident to be involved in decision making, event planning and to continue to pursue their hobbies and interests.

Amber

Amber Christou

Job Title: Customer Relations Manager

Joined: 2024

Amber joined Athena Care Homes in May 2024, bringing with her a wealth of experience and a heartfelt passion for supporting families and future residents. Her genuine dedication to guiding families through the important journey of finding the right home for their loved ones is what makes her role so fulfilling.


She works across all three of our Cambridgeshire homes—Alex Wood and Langdon House in Cambridge, and Aria Court in March, ensuring every family receives the care and reassurance they deserve.

Sophie

Sophie Scotter

Job Title: Team Leader

Joined: 2023

As one of the Team Leaders here at Langdon House Sophie is a key member of the care team and takes responsibility for promoting person-centred support for each of our residents.


Sophie has years of experience caring for older people and managing teams to provide outstanding care and support. Always available for a chat, Sophie is most often found in the home's communities supporting the residents and her team.

Megan

Megan Greenhill

Job Title: Team Leader

Joined: 2023

Megan loves caring for residents and learning about their life stories. Having worked across various care homes Megan loves the close-knit family feel at Langdon House.


Working towards creating an incredible care team and supporting each family to be involved in all aspects of care decisions, Megan is passionate about her role.

Claudia

Claudia Aguilar

Job Title: Lifestyle coordinator

Joined: 2023

Claudia is passionate about making a difference to our residents day to day life.


In her role Claudia is responsible for ensuring that the residents are able to participate in sociable, fun and rewarding activities. Her team are very passionate about their work and love putting smiles on the residents' faces.


Claudia ensures that the residents are involved in the planning of the activity calendars and encourage residents to continue with the hobbies that they have enjoyed throughout their lives. Every resident is supported to try new things.

Dawn

Dawn Daly

Job Title: Head Of Housekeeping

Joined: 2022

Dawn has worked at Langdon House for years and takes pride in keeping the home immaculate at all times.


Leading the way through the best possible example, Dawn is responsible for the high standards of cleanliness throughout the home. Alongside her Housekeeping role, Dawn is hugely supportive of the care and Lifestyle teams and regularly gets involved in activities around the home.

Rosie

Rosie

Job Title: Admin Manager

Joined: 2024

Rosie has worked as a carer for many years before moving into the administration side of care.


Rosie's friendly team are the first people you meet on arrival at Langdon House and are always on hand to help with any questions that residents and families have.

Dave

Dave Moore

Job Title: Head Of Maintenance

Joined: 2023

In his role, Dave strives to ensure that every corner of Langdon House is not just functional but also safe and comfortable for everyone who calls it home. Whether it's fixing a leaky tap or ensuring the heating system runs smoothly, he takes pride in his work, knowing that it contributes to the well-being of our residents.


Dave finds the work incredibly rewarding and loves seeing the smiles on residents' faces makes all the hard work absolutely worthwhile.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Langdon House to verify any information. View our terms and conditions. Langdon House has an Enhanced Service - more info.