Care Homes Owned by Athena Care Homes (UK) Ltd

Mum settled in very well. Staff have been very good, pleasant & kind, there so much care giving. She's always clean & smiling. And looks like she's put on a bit of weight. We love the 'cafe' and its a pleasant gift to know that you are generous with lovely coffee & cakes. We have had nice walks around the court, and I feel happy to leave Mum knowing she's well cared for.

There are always activities taking place to keep residents engaged and entertained. Both of my loved ones who have lived there, including one who has sadly since passed away, were genuinely happy and well cared for. Knowing they were treated with such dignity, compassion, and respect means more than words can express.

As a partner of one of your residents I must say how impressed I am with Avocet Court when my friend was admitted I was very worried but shouldn't have been. The care given is amazing so is the quality and choice of food. We have found the staff are excellent so friendly and caring. Everywhere is kept so clean and it really is a pleasure to visit. I must say how lovely to visit the cafe and I give thanks to the caring receptionists as I struggle with my mobility they have been so very helpful.

Alex Wood House is a pleasant and welcoming environment, well staffed by efficient management and carers who provide appropriate care to the resident I visit regularly. The home is well maintained and always very clean. This all gives great reassurance to relatives and friends.

Lovely home happy staff.All the Staff don't mind if you ask them anything they try and help if they can.Food is good and a lovely cafe to take your loved ones to help yourself and it's free Rooms a bit basic but once you add your loved ones things it makes it feel like home lots of activities to join in with

This was my husbands first respite stay and I have to say I was very nervous and worried about it! I chose Alex Wood House as I was recommended it for its caring staff, I think this was evident from the start! We were welcomed and settled in. I kept in touch by phone and was always reassured that he was fine without glossing over his more challenging moments! This may not be the most glamorous of homes but if you are looking for a "home from home" this could be it!

The staff are also kind to my mum when she visits each week and we enjoy a chat with them and the other residents. We acknowledge that the scheme isnt the most modern but when you're paying for care, finding a home with consistent staffing and kindness count.

My dad quickly settled into AWH as a permanent resident. It's welcoming and homely and staff are super friendly and professional. They are always emphasising that this is their home, and positively encourage feedback and suggestions. I would 100% recommend to anyone considering care for their loved one.

My mum (97) had been living independently with assistance but fell and broke her wrist. She was sent from hospital to Amberley Hall for rehabilitation, mum already had cognitive issues but in general i would say that all staff treated her well and with respect. At any time there was concerns for her health the home contacted a nurse or GP and kept me up to date via the telephone. I was always made welcome on my regular visits to see mum. Thank you.

This care home is excellent. Thank you to all the staff for helping my brother!

My sister stayed at advocet for 6 weeks she was moved to a another care home on arrival it was discovered she had a category 3 wound between her legs whilst at advocet we were not informed of anything she used to scream out when being moved but that was not investigated so wound not treated we as a family feel she was neglected whilst staying at this care home and found that the communication between family and care home was non existent we are disgusted at the state of her wound this could now be infected the place where she is now have dressed the wound and is looking after her

Thank you all for your excellent work, dedication, and support. Your commitment to providing high-quality care is greatly appreciated.

I would recommend this care home to anyone.

I've been delighted with the quality of the service at Avocet Court. The cleanliness and appearance of the building inside and out is amazing. I didn't know what to expect when my father started his rehabilitation, but everything I've seen has exceeded my expectations.

Excellent, first class, felt well cared for, staff always found time to stop and talk. Every one very kind and caring. Mum says thank you.

Mum was sent to Amberley for rehabilitation after a stay in hospital. Her room was bright, clean and met her needs. NHS rehab staff were very active, trying to get individuals mobile again. The team leaders kept us informed of any notable points and were very approachable. The care staff are very friendly and made mum very welcome and made her short stay as pleasant as possible. The cafe is an ideal place for visitors to join up with loved ones.

I was a resident at Amberley Hall for rehab purposes following a fall. Overall, I found the care given was very good, I was treated with respect at all times.

We came for a celebration in one of the community areas. The lady in car park was very helpful and polite, and walked us around. Inside, we met the rest of our group. The staff were nice but very over the top in my opinion - pictures of this, pictures for that, wanting to promote. The food was a good mixture, but hot food plate cold. The place was well decorated and generally clean. Staff just seemed nice but over the top - as if for display with family/friends.

I would highly recommend this care home to anyone looking for a place where their loved one will be treated with respect, compassion, and genuine care.

The hairdresser has also done a great job.