
Without exception the staff are all caring and considerate and always willing to help.G P(Son of Resident/Service User)

An amazing choice of activities for those that want to participate and organised well.Wendy L(Daughter of Resident/Service User)

They look after me so well. The food is brilliantCyril L(Resident / Service User)

Without exception the staff are all caring and considerate and always willing to help.G P(Son of Resident/Service User)

An amazing choice of activities for those that want to participate and organised well.Wendy L(Daughter of Resident/Service User)

They look after me so well. The food is brilliantCyril L(Resident / Service User)

Goodwins Hall is an award-winning, purpose-built care home in King’s Lynn, Norfolk, providing high-quality, person-centred Residential Care, Dementia Care, Nursing Care, and short-term Respite Care.
Designed around smaller communities, Goodwins Hall helps residents feel safe, comfortable, and truly at home. Care is tailored to each individual’s needs, promoting independence, dignity, choice, and wellbeing. The highly trained team is proud of the home’s warm, family atmosphere and reputation for delivering outstanding care....
Care Provided by Goodwins Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly care fees at Goodwins Hall are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,350 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.
The price(s) shown are provided by the care home. Contact Goodwins Hall Care Home for full pricing details and T&Cs.
Contact Goodwins Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Athena Care Homes (UK) Ltd
- Private Owned
Person in charge
- Flavia Hansell (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (74)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (16)
Visiting
- Please feel free to visit Goodwins Hall at any time - the door is always open! Visitors more than welcome to come along to the Lifestyles Programme of activities at Goodwins Hall and join loved ones as they participate too.
Parking
- Standard and Disabled car parking spaces available at the front of the home.
Goodwins Hall Care Home Reviews (143)
Goodwins Hall Care Home has a Review Score of 9.8 (9.794) out of 10, based on 44 reviews in the last 2 years.
Over all time Goodwins Hall Care Home has 143 reviews.
Food is excellent and the care is first class.
The management are first class, always helpfull, and always looking out for your interests.
I would recommend this care home to anyone.
Thank you for your amazing review and kind lovely words about our team, food and care that we provide at Goodwins Hall. We all really appreciate your kind feedback - thank you very much!
After a horror story 5 days in experimental I was offered the chance to come back hear to Goodwins Hall Care Home. I was told to ready in 1 hrs to swap homes. I was ready in 7 minutes. Back hear in one hour. And I personally am over the moon with the whole experience so far the place has a calming affect on me.
Thank you so much for your feedback. It's a real pleasure to have you here with us, and we're delighted to hear that you're feeling more comfortable and at ease. We will be sure to pass your kind words on to our team.
Since mum arrived, I have loved popping in to see her. She was, previously, 85 miles away and it was a long trip, every 10 days. The staff are lovely much more attentive than her previous residence. Unfortunately, mum has had issues since her arrival but the staff are getting the appropriate people in to check things out. The staff are diligent, caring, understanding + compassionate. Always a smile, a warm welcome and a listening ear to my concerns.
Thank you so much for taking the time to leave feedback about our home and staff too. Your kind words about Mum's experience really do mean a lot to us all and I will be sure to share them with the team.
I was apprehensive about coming into a care home. However, my time and care at Goodwins Hall has been a very positive experience. The staff have been very caring and kind, and nothing has been too much trouble. When I needed extra care, it was given promptly and professionally. The home has a nice atmosphere. It is clean and tidy with nice facilities for visitors, and good communal spaces. The staff are absolute treasures.
Thank you so much for sharing your experience with us. We know that coming into a care home can feel daunting, so we're really pleased to hear that your time at Goodwins Hall has been such a positive one. Your kind words about the care, the atmosphere, and our facilities mean a great deal to us....
I wish tham all well.
Thank you for taking the time to share your kind feedback. We are very pleased to hear that you felt well supported during your stay. Your thanks and good wishes will be shared with our staff, carers, and catering team, who will greatly appreciate your comments. We wish you all the very best for the future.
Everyone looked after my mother very very. If she had to go somewhere again, thats where I would want her to go.
Thank you so much for your kind feedback. We're truly grateful for your words and are glad to hear that your mother was so well cared for. Knowing you would choose us again means a great deal to our team.
My expereance at Goodwins is exerlent they took me and my wife who is incapable of standing up or walking without aid and using pads day and night they bent over backwards to suit out needs at very short notice due our kitchin floor having to be replaced.
We understand how challenging your situation was, especially at short notice, and we are glad our team could support you and make you as comfortable as possible. Your...
I found the care, staff + facilities excellent. The cleanliness was very evident on all visits. My brother was in paliative care and received both care and dignity from all the staff. I could not fault anything.
Thank you so much for taking the time to leave such an amazing review. Your feedback really does mean a lot to us all here at Goodwins Hall!
My father has been Goodwins Hall for over 1 year - I live away, so it is quite a long journey, however the staff from the bottom to the top have been fantastic. They keep me informed of everything that goes on with my father and they deal very diplomaticaly with a situation between my family and my fathers partner and make things very easy for us.
Thank you so much for your kind words. We are delighted to hear that you feel supported and informed while your father is with us. Our team strives to provide the best care and maintain open communication, especially in sensitive situations, so it's wonderful to know that it has made things easier...
Being sent to you for re-hab after hospital surgery was such a good thing. Your staff noticed any improvements in what I was able to do over the time with you and encouraged me. The staff were happy and friendly with each other too. Made a difference. Can't say anything about financial side as it was NHS funded.
Thank you so much for taking the time to share your feedback. We're delighted to hear that your rehabilitation experience with us was so positive. It's wonderful to know that our team's encouragement and attentiveness made a meaningful difference during your recovery, and that the friendly...
Clean & tidy. Staff are good, helpful and nothing too much bother. The garden looks well maintained.
Our team takes great pride in providing a welcoming environment for everyone who visits or lives with us, so your kind words mean a lot.
Lovely place. Staff are very good. Coffee great.
Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your positive experience.
I was well cared for, staff were kind & helpful. No complaints. Enjoyed my time at Goodwins Hall.
Thank you so much for your kind feedback. We're delighted to hear that you felt well cared for and that our staff were able to make your time at Goodwins Hall enjoyable. Your appreciation means a great deal to us, and we'll be sure to share your lovely comments with the team. Wishing you all the best.
Excellent facilities staff friendly and helpful very clean.
Thank you so much for your great review about Goodwins Hall and our staff team too! It really means a lot!
All the staff are always extremely friendly and courteous. We could not fault them in any way. Hope that they are well recognised in the work that they do.
Thank you so much for your kind words. We're delighted to hear that our team's friendliness and courtesy made such a positive impression. Your appreciation means a lot to us, and we'll be sure to share your feedback with the staff.
Well where do I start. My Uncle came into Goodwins Hall in June, not in the best of health, but was given outstanding care for the nine weeks that he was there, but sadly passed away. The nurse who called to inform me of my uncles passing was so so caring & compassionate. I couldn't have wished to have found a better home for him. The care was amazing & every single member of staff was exceptional bar none. We were always offered drinks & cakes that were freshly made on site which are truly mouth watering & enjoyable. The gardens are so well kept & inviting. The home is spotlessly clean & the residents are their highest priority.
Thank you so much for taking the time to leave such an amazing review. Your kind words about your experience, the care that we provide and feedback really do mean a lot to us all here at Goodwins Hall!
Mum has been here just over two years during which time her health has declined due to her age and stage. The care home has adjusted quickly and efficiently to accommodate her changing needs. Without exception the staff are all caring and considerate and always willing to help. I am visiting from Australia and am made to feel welcome at all times I visit.
Thank you so much for taking the time to share your kind words. We are pleased to hear that your mother has felt well supported during her time with us, and that our team has been able to adapt to her changing needs. It means a great deal to know that you have found the staff caring and...
The love & care, that not only she was shown, but myself, and all our visitors, was outstanding.
The building is very clean and welcoming, the complimentary hot drinks & cakes are a lovely touch, and scrumptious, and the gardens are something to behold.
My friends and I, sometimes 3-4 of us, were offered drinks and meals throughout the day & night.
We were provided with extra pillows, and sheets, and were allowed to stay during the night.
I will always be thankful to all of the staff, especially the nurses, for making our dreadful experience the best it could possibly be.
I would definitely recommend this lovely care home. My mum's, mum, also spent her last 10 or so years in Goodwins Hall with no complaints. 5 stars from me & my family.
Thank you so much for your kind and thoughtful words. We are truly honoured that we could support you, your mum, and your family during such a deeply emotional time. It means the world to us to know that the care, comfort, and small touches we strive to provide made a difference to you. Your...
The Goodwins care team took great care of my Mum for nearly four years. They are a lovely, friendly, professional team and I'd recommend them to anyone looking for residential care for a family member or loved one.
Thank you so much for your kind words. It was truly our privilege to care for your Mum over the past four years. Knowing that our team made a positive difference means the world to us. We're grateful for your trust and your recommendation, it really does mean a lot. Wishing you and your family all the very best.
Kind and considerate staff throughout time at the care home, who were always helpful and accommodating. The staff were always on call if you needed them, and were supportive of our family after our loved one passed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 September 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (41) & Events (1)
- 11 Jun 2026
Plenty of competitive spirit, a few close calls, and lots of laughs along the way. Well played, everyone – already looking forward to the next match!
- 11 Jun 2026
A big thank you to the Health and Social Care Level 2 students from College of West Anglia for visiting our residents at Goodwins Hall! Our residents thoroughly enjoyed spending...
- 11 Jun 2026
Residents enjoyed tasting delicious Italian foods, taking part in a fun quiz, and getting creative with our pizza puzzle challenge using lasagne sheets! Lots of smiles, laughter, and friendly competition...
- 03 Sep 2026Organiser: Goodwins Hall Care Home
Awards / Recognitions (11)
- 24 Jan 2025Recipient: Athena Care Homes (UK) Ltd
- 01 Nov 2024Recipient: Athena Care Homes (UK) Ltd
- 29 Mar 2019Recipient: Athena Care Homes (UK) Ltd
Meet the Team (10)

Hello, my name is Flavia, and I am the Home Manager at Goodwins Hall.
My journey in care began in housekeeping at our sister home, Amberley Hall. Since then, I have been fortunate to progress through a variety of roles, including Care Assistant, Team Leader, Trainer, Residential Care Manager, and now Home Manager.
Every role has helped shape my passion for providing exceptional, person-centred care.I believe every resident deserves to feel valued, respected, and truly at home. Creating a warm, supportive, and enriching environment where residents can enjoy the highest quality of life is at the heart of everything I do.
I love spending time with our residents, getting to know them and supporting them to live fulfilling and meaningful lives. I am equally passionate about supporting and developing our wonderful team. By encouraging continuous learning and leading by example, I help ensure we provide the highest standards of residential and nursing care every day.
For me, Goodwins Hall is much more than a care home—it is a family, and our residents will always be at the heart of everything I do.

Hello, my name is Sowmya, and I am the Deputy Clinical Manager at Goodwins Hall.
I am passionate about delivering outstanding, person-centred nursing care while maintaining the highest standards of clinical excellence. I enjoy supporting, teaching, and coaching our team so that together we can provide exceptional care for every resident.
I believe in leading with kindness, compassion, and professionalism. Whether I am supporting residents, reassuring families, or working alongside colleagues, I always strive to create a warm, welcoming, and supportive environment where everyone feels valued.
Seeing our residents happy, comfortable, and receiving the best possible care is what motivates me every day. I am proud to be part of the dedicated team at Goodwins Hall and to help make our home a place where people truly feel cared for.

Hello, my name is Sam, and I am the Admin Manager at Goodwins Hall.
My journey at Goodwins Hall began in 2017 as a volunteer in the kitchen. I soon joined the team permanently before moving into the role of Receptionist, where I loved welcoming residents, families, and visitors to our home.
Today, as Administration Manager, I support the smooth day-to-day running of Goodwins Hall and enjoy helping residents, relatives, and colleagues with kindness, professionalism, and efficiency.
Building strong relationships and ensuring everyone feels welcomed and supported is one of the most rewarding parts of my role.
I am proud to be part of the Goodwins Hall family and enjoy making a positive difference every day by helping create a friendly, organised, and welcoming environment for everyone.

My name is Mari, and I joined Athena Care Homes in February 2024. I bring over 14 years of experience in the care sector, with a deep passion for supporting families through the important journey of finding the right care home for their loved ones. I work across our two King’s Lynn homes – Amberley Hall and Goodwins Hall – and I’m committed to offering guidance, reassurance, and a warm welcome every step of the way.

Hello, my name is Sam, and I am the Head of Housekeeping at Goodwins Hall.
I joined Goodwins Hall in January 2001, the year the home first opened, and I have been proud to be part of the team ever since. I started as a Night Care Assistant before progressing to Team Leader.
In 2019, I joined the housekeeping team and became Head of Housekeeping in 2021.
I take great pride in ensuring our home is always clean, comfortable, and welcoming. I know that a safe, well-maintained environment plays an important part in our residents’ wellbeing and helps them feel truly at home.
After more than 24 years here, Goodwins Hall feels like family to me. I enjoy seeing familiar faces every day and helping create a warm and happy home for everyone who lives and works here.

Hello, my name is Tom, and I am the Head of Maintenance at Goodwins Hall.
I joined Goodwins Hall in 2011 as a gardener before progressing into my current role as Head of Maintenance. I enjoy making sure our home is safe, comfortable, and well-maintained so our residents can enjoy their surroundings with complete peace of mind.
No two days are the same, and I enjoy solving problems, supporting my colleagues, and helping wherever I can.
Being reliable, approachable, and practical is something I take pride in, and I enjoy playing my part in keeping Goodwins Hall running smoothly and ensuring our residents' rooms are just the way they like them to be!

Hello, my name is Christine, and I am the Head Chef at Goodwins Hall.
I joined Goodwins Hall in 2024 with more than 24 years of experience in hospitality. Throughout my career, I have owned and managed pubs, restaurants, a rock and roll diner, and even spent six wonderful years running my own tapas bar in Spain.
Preparing nutritious, delicious meals that our residents genuinely enjoy is one of the most rewarding parts of my role.
I love working at Goodwins Hall because our residents make every day enjoyable, and it is such a cheerful and welcoming place to be.

Hello, my name is Katie, and I am a Unit Manager at Goodwins Hall.
I joined Goodwins Hall in 2021 as a Care Assistant while completing my Level 3 qualification in Health and Social Care. This was my first role in the care sector, and I quickly realised I had found a career I truly love.
Since then, I have progressed to Unit Manager, where I enjoy supporting both our residents and my team. I am passionate about creating a positive, caring environment where everyone feels respected, valued, and encouraged to achieve their best.
My long-term ambition is to become a Care Home Manager, and I am grateful for the opportunities Goodwins Hall has given me to learn, grow, and develop my career.

Hello, my name is Caroline, and I am a Unit Manager at Goodwins Hall.
I first joined Goodwins Hall in 2008 as a Senior Care Assistant before becoming Residential Care Manager at our sister home, Amberley Hall, in 2019. After gaining additional experience in the healthcare sector, I was delighted to return to Goodwins Hall in 2024.
I am passionate about providing compassionate, person-centred care while supporting both our residents and colleagues every day. Leading my team and helping residents enjoy the highest quality of life is what makes my role so rewarding.
Goodwins Hall has always felt like home to me. I value the supportive team, our wonderful residents, and the opportunity to make a positive difference in people’s lives every day.

Hello, my name is Binla, and I am a Unit Manager at Goodwins Hall.
I joined Goodwins Hall in December 2023 shortly after receiving my UK nursing registration. Since then, I have been proud to support our residents with compassionate, person-centred nursing care while continuing to develop my clinical knowledge and leadership skills.
I was delighted to progress into the role of Unit Manager within our nursing community. I enjoy leading my team, supporting my colleagues, and ensuring every resident receives the highest standard of care in a safe, welcoming, and respectful environment.
What I love most about Goodwins Hall is the teamwork and support we share—it truly feels like one big family.
Frequently Asked Questions about Goodwins Hall Care Home
What types of Care is Goodwins Hall Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Goodwins Hall Care Home have?
There are 74 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Goodwins Hall Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Goodwins Hall Care Home to the centre of King's Lynn?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Goodwins Hall Care Home to verify any information. View our terms and conditions. Goodwins Hall Care Home has an Enhanced Service -more info.