Group: Athena Care Homes (UK) Ltd
Person in charge: Carolyn Baker (General Manager)
Local Authority / Social Services: Peterborough City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 156 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Languages Spoken by Staff (other than English): Spanish; Castilian, Tagalog, Urdu
Single Rooms: 156
Rooms with ensuite WC: 156
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Ashlynn Grange: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ashlynn Grange has a Review Score of 8 (7.981)
The Review Score of 8 (maximum of 10) for Ashlynn Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Ashlynn Grange in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Ashlynn Grange is calculated as follows: ( (24 Excellents x 5) + (12 Goods x 4) ) ÷ 36 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.314 Points relating to the number of positive Reviews for Ashlynn Grange is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 31.2 positive Reviews (156 registered maximum number of service users ÷ 5). 2 Reviews ÷ 31.2 Target = 0.064
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by C S (Friend of Resident) on Wednesday 7 June 2017. Relates to May 2017.
My friend became a resident after a stroke. He has received excellent support. Staff listen to us, his friends and have arranged speech therapy and physiotherapy at our request.
All staff are friendly and give us good feedback on our friend's progress - which is amazing. Our friend is happy in this care home and says so.
How likely would you be to recommend Ashlynn Grange? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
Review submitted from a Website Submission by Philip M (Son of Resident) on Sunday 18 December 2016. Relates to December 2016.
I should like to thank all the staff at Ashlynn Grange for their care for my mother over the last three years.
Everyone was most professional, kind and caring. My mother's dementia improved markedly because of this care, and I should like to record my thanks and appreciation to all who looked after her.
How likely would you be to recommend Ashlynn Grange? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Linda B (Daughter of Resident) on Thursday 23 July 2015. Relates to July 2015.
Staff that go way beyond what i would have hoped for. I have had a great deal of contact with residential homes in my professional capacity is it was great reluctance and trepidation i 'sent' my mother into a home. I live some distance away, every time I leave mum i feel confident and reassured she is being looked after as if she was one of the staff's family members. The unit manager and deputy are to be particularly congratulated. My mother would have died if not for them!
How likely would you be to recommend Ashlynn Grange? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Ashlynn Grange
