Ashlynn Grange Care Home

Bretton Gate, Peterborough PE3 9UZ
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9.7 137 Reviews
  • Ashlynn Grange Care Home, Peterborough
Ashlynn Grange care home is a part of the Athena Care Homes (UK) Ltd group, situated in Bretton Gate Peterborough. The care home offers Nursing, Dementia Nursing, Residential, Residential Dementia and Palliative care. Intermediate and Respite care are also provided.

The home is all ground floor for ease of access for residents and visitors and is situated 200 metres from Peterborough City Hospital. All rooms have en-suite facilities.

The nursing and care team are trained to an extremely high standard to enable them to provide exceptional compassionate care.

Their newly refurbished café is an ideal place to come and have some freshly baked, home-made cake and a cup of tea or coffee with your loved one, or even pop in to see how staff can help support you.

Care Provided by Ashlynn Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 156 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200

These prices are only a guideline, please contact Ashlynn Grange Care Home to find out the exact price for your requirements.

Contact Ashlynn Grange Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashlynn Grange Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Renju Varghese (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (114)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Visitors are welcome at any time.

Parking

  • There is ample parking available at the home.

9.7

Ashlynn Grange Care Home has a Review Score of 9.7 (9.676) out of 10, based on 54 reviews in the last 2 years.
Over all time Ashlynn Grange Care Home has 137 reviews.

Overall Experience
  • 97
  • 35
  • 3
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Date Published
  • 137
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Reviewer Connection to Ashlynn Grange Care Home
  • 53
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  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
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  • 1
  • 1
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Total of 137, showing 121-137
Review from Charles D (Son of Resident) published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On behalf of my entire family, I would like to express our sincere gratitude and admiration for the wonderfully sympathetic and tender care received by our mother upon admission to the Ashlynn Grange facility in June 2018. The entire staff displayed such a constant tenderness and respect during a difficult
time that we will never forget you.
Reply from Mandy Jackson, Operations Director at Ashlynn Grange Care Home
Thank you very much for your kind words. We are so pleased that we could help in some small way during your difficult time.
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Review from Susan G (Friend of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well I don't have any faults of the care home, nice and clean and the staff are very pleasant all the time and helpful and I had Christmas dinner there and that was very nice. I told the chef when I was there, I spoke to some residents.
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Review from W J (Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for looking after me.
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Review from Rose H (Relative of Resident) published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandmother seems very happy here at Haywood House. She enjoys the food and likes the communal areas. I have seen her involved in various activities such as painting and drawing; she has her work displayed on the wall which is especially nice to see. She says that she feels safe and secure here,
so I am satisfied with her quality of care.
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Review from Alma J H (Resident) assisted by family/friend published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would describe my experience here as very pleasant. The whole thing is good at Haywood House.
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Review from Annie H (Daughter of Resident) published on 18 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Although the Home needs some decorating and general refurbishment, the staff in the Hayward Unit were excellent.
Mother was a resident from October 2017 to May 23rd, 2018 and during that time we felt very comfortable that the care she was being given was appropriate to her needs. Certain carers and
managers seemed to go above our expectations and dealt with her in a most understanding, empathic and caring manner. We were regular visitors to the unit and were always made to feel welcome and able to share in the provision of care provided to her. Our only concern was that maybe the carers needed more support, as occasionally they seemed very short staffed. Overall, my mother spent her final days with people whom she trusted and was comfortable with. Making her final weeks a less traumatic time for her. We thank them all.
Reply from Toby Swallow, Sales & Marketing Manager at Ashlynn Grange Care Home
Thank you for your review. I am very sorry for the loss of your mother.

We always have healthy staffing levels throughout Ashlynn Grange, but do appreciate that at times when staff are engaged with…
read more
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Review from D I (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We found all the staff to be friendly, respectful and professional at all times. Any issues that arose were dealt with promptly. We found the staff to be supportive to the resident and family. Communication was excellent by staff. The financial invoices and statements were unclear making it very difficult
to understand. We found there were ample services available , hairdressing, chiropody treatment and general entertainment.
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Review from Rosemary B (Resident) assisted by family/friend published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been well looked after since being here. The staff are wonderful and caring, especially one member of Haywood House. The food is of high quality and plentiful. If there is anything I need in particular, it can be provided.
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Review from P H (Son of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are pleased with the care my mother is receiving.
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Review from Michael J (Brother of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Management and staff very kind and helpful. My sister needs a bit more help with personal hygiene and weight control.
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Review from Vivienne C (Daughter of Resident) published on 6 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my mother entered Ashlynn Grange, she was made to feel special. Words can not say how grateful as a family we were for the care she was given. Not only were her physical needs taken care of but you showed her compassion, empathy and love.


The staff went above and beyond in their care

not only for her but for her family as well. They did everything possible to ensure her time there was both as comfortable and enjoyable as possible, nothing was ever too much trouble. Thank you.
Reply from Toby Swallow, Sales & Marketing Manager at Ashlynn Grange Care Home
Thank you for your lovely review.
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Review from J P (Son of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am quite satisfied with the care afforded to my mother. The staff, in particular, do an excellent job despite being understaffed.
Reply from Toby Swallow, Sales & Marketing Manager at Ashlynn Grange Care Home
Thank you for your kind review of Ashlynn Grange. We are fully staffed, however, do appreciate that perception of staffing at certain times may appear slightly different. If you have any concerns, do…read more
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Review from Julie B (Daughter of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the few weeks my mother stayed in Harvester House, I could not fault the staff. Nothing was too much, they were always friendly, polite and helpful. Rooms were always kept clean and tidy at all times (no bad smells like some places).
My mind was put to rest knowing my mother was well looked after
and cared for. I still can't believe how much she could eat compared to before she went there. A big thank you to all of the staff.
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Review from Andrew G J C (Son of Resident) published on 27 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been in Ashlynn Grange before it was taken over by Athena however since being owned by Athena the CQC result is GOOD and improved the staff on mum's unit they are very caring and loving they treat her with respect and nothing is too much trouble. They have become like part of the family
which I am so happy about It means I have no worries about mum living in the home.


It is not just mum's unit but staff on all the units are great and the same even the domestic and ancillary staff are the same treating all residents with respect , I feel so at home every day when I come to my mum the grounds are well kept by the gardener the owners are so easy to get hold of to talk to though to the managers nothing is to much trouble.


If I had to give it a mark out of 100 it would be 99,9 I would say to anyone come have a look round and see for yourself, talk to some of the residents and family members also staff you won't be stopped doing this by the management they would be happy to as they did me.

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Review from C S (Friend of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend became a resident after a stroke. He has received excellent support. Staff listen to us, his friends and have arranged speech therapy and physiotherapy at our request.
All staff are friendly and give us good feedback on our friend's progress - which is amazing. Our friend is happy in this
care home and says so.
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Review from Philip M (Son of Resident) published on 4 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I should like to thank all the staff at Ashlynn Grange for their care for my mother over the last three years.
Everyone was most professional, kind and caring. My mother's dementia improved markedly because of this care, and I should like to record my thanks and appreciation to all who looked after
her.
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Review from Linda B (Daughter of Resident) published on 23 July 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff that go way beyond what i would have hoped for. I have had a great deal of contact with residential homes in my professional capacity is it was great reluctance and trepidation i 'sent' my mother into a home. I live some distance away, every time I leave mum i feel confident and reassured she
is being looked after as if she was one of the staff's family members. The unit manager and deputy are to be particularly congratulated. My mother would have died if not for them!
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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for Ashlynn Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 54 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.676 for Ashlynn Grange Care Home is calculated as follows: ( (457 Excellents x 5) + (147 Goods x 4) + (27 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 632 Ratings = 4.676
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashlynn Grange Care Home is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 156 registered maximum number of service users is 31.2, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (4)

Renju

Renju Varghese

Job Title: General Manager Joined: 2025

I am a qualified nurse and have been working in hospitals and care settings since 2007.


I am keen that Ashlynn Grange is a central pillar of our local community, and I want to deliver a culture of excellence in everything our home does.


Outside of work, I am a mother to three children and love to travel. I am also an active member of my local church, where I contribute to teaching and community activities.

Daisy

Daisy figuracion

Job Title: Unit Manager - Hayward Joined: 2004

Meet Daisy!
Daisy is our wonderful Registered General Nurse and Unit Manager here at Ashlynn Grange for Hayward. She has been a dedicated part of our team for an incredible 21 years, bringing care, compassion, and a wealth of experience to residents and colleagues alike. We are so proud to have Daisy with us and grateful for everything she does each and every day.

Karl

Karl Turner

Job Title: Head Chef Joined: 2024

Meet Carl, our amazing Head Chef here at Ashlynn Grange! With an incredible 25 years of experience in the kitchen, Carl is truly a master of his craft. From hearty home comforts to spectacular showstoppers, he cooks with passion, creativity, and a sprinkle of magic that always leaves everyone smiling. We think he’s simply brilliant – and after tasting his food, you’ll definitely agree!

Rachana

Rachana RekhaSekhar

Job Title: Business Administrator Joined: 2025

“Meet Rachana, our fantastic Business Administrator! With six years of experience in the business world, she brings knowledge, energy, and a real passion for what she does. 

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