Ashlynn Grange Care Home

Bretton Gate, Peterborough PE3 9UZ
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9.7 126 Reviews
  • Ashlynn Grange Care Home, Peterborough
Ashlynn Grange care home is a part of the Athena Care Homes (UK) Ltd group, situated in Bretton Gate Peterborough. The care home offers Nursing, Dementia Nursing, Residential, Residential Dementia and Palliative care. Intermediate and Respite care are also provided.

The home is all ground floor for ease of access for residents and visitors and is situated 200 metres from Peterborough City Hospital. All rooms have en-suite facilities.

The nursing and care team are trained to an extremely high standard to enable them to provide exceptional compassionate care.

Their newly refurbished café is an ideal place to come and have some freshly baked, home-made cake and a cup of tea or coffee with your loved one, or even pop in to see how staff can help support you.
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Care Provided by Ashlynn Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 156 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200

These prices are only a guideline, please contact Ashlynn Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Renju Varghese (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (114)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Visitors are welcome at any time.

Parking

  • There is ample parking available at the home.

Ashlynn Grange Care Home Reviews (126)

9.7

Ashlynn Grange Care Home has a Review Score of 9.7 (9.685) out of 10, based on 44 reviews in the last 2 years.
Over all time Ashlynn Grange Care Home has 126 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ashlynn Grange Care Home
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Total of 126, showing 101-120
Review from R R (Husband of Resident) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my wife has been at The Harvester, the staff have been friendly, polite and helpful. They look after my wife well and tend to all her needs. The food is good and overall I have no complaints.
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Review from P B (Son of Resident) published on 29 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff very friendly and helpful and always ready to help. They are very caring to all residents and try to keep them entertained and happy by talking and having a laugh and joke with them. They always try to help with meals and try to encourage them to eat.
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Review from Ray D (Husband of Resident) published on 19 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident for the last six years plus. Although there have been staff changes, all the frontline staff, nurses, carers and domestic have always behaved in a very professional and caring way. They all have my complete confidence.
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Review from Colin C (Husband of Resident) published on 19 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased to say that my wife is looked after very well at Ashlynn Grange Care Home. Always dressed nice and clean. I cannot fault your staff and carers in the Harvester Unit, they all do a wonderful job and work very hard in a very demanding unit. Also, they are very sociable with me. I speak as
I find people and this is my true opinion of your staff and carers. Credit to them all, which they deserve.
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Review from Sue C (Daughter of Resident) published on 19 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very, very friendly from the moment you walk in. So caring to my mother who can do nothing for herself. I feel very comforted to leave her in their hands. I know she will be well cared for and safe.
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Review from J C (Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here.
I feel at home and nothing is too much trouble.
The team make sure I have everything I need and are my family.
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Review from J W (Son of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was in hospital before being placed in Hayward House, Ashlynn Grange.
He couldn't walk or stand without falling.
With help from the excellent staff, he is walking with two people supporting him.
He tries to stand holding on to furniture.
Someone always comes to help him.
The staff talk
to him as well and he tries to communicate with them.
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Review from E P W (Wife of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in Hayward House, Ashlynn Grange for four weeks.
In less than two weeks he improved so much he was walking with two people supporting him and is gaining confidence daily.
Before he was in bed or in an armchair.
The staff are so friendly and patient, encouraging him to walk.
It
is incredible the progress he has made.
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Review from M M (Daughter of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family would like to thank all at Ashlynn Grange for the loving care and attention they have given our mother over the past year. The management and staff have been like an extended family to mum and us dealing with her sensitively in a very hard working environment and with so many working demands.
The space for the residents at the home is an advantage for the pacers; good sized bedrooms with bathrooms, conservatory, dining and sitting room. We were informed of developments towards mum's passing and had access to her whatever the time. It was a huge relief to us that mum was cared for so well.
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Review from Charles D (Son of Resident) published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On behalf of my entire family, I would like to express our sincere gratitude and admiration for the wonderfully sympathetic and tender care received by our mother upon admission to the Ashlynn Grange facility in June 2018. The entire staff displayed such a constant tenderness and respect during a difficult
time that we will never forget you.
Reply from Mandy Jackson, Operations Director at Ashlynn Grange Care Home

Thank you very much for your kind words. We are so pleased that we could help in some small way during your difficult time.

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Review from Susan G (Friend of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well I don't have any faults of the care home, nice and clean and the staff are very pleasant all the time and helpful and I had Christmas dinner there and that was very nice. I told the chef when I was there, I spoke to some residents.
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Review from W J (Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for looking after me.
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Review from Rose H (Relative of Resident) published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandmother seems very happy here at Haywood House. She enjoys the food and likes the communal areas. I have seen her involved in various activities such as painting and drawing; she has her work displayed on the wall which is especially nice to see. She says that she feels safe and secure here,
so I am satisfied with her quality of care.
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Review from Alma J H (Resident) assisted by family/friend published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would describe my experience here as very pleasant. The whole thing is good at Haywood House.
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Review from Annie H (Daughter of Resident) published on 18 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Although the Home needs some decorating and general refurbishment, the staff in the Hayward Unit were excellent.
Mother was a resident from October 2017 to May 23rd, 2018 and during that time we felt very comfortable that the care she was being given was appropriate to her needs. Certain carers and
managers seemed to go above our expectations and dealt with her in a most understanding, empathic and caring manner. We were regular visitors to the unit and were always made to feel welcome and able to share in the provision of care provided to her. Our only concern was that maybe the carers needed more support, as occasionally they seemed very short staffed. Overall, my mother spent her final days with people whom she trusted and was comfortable with. Making her final weeks a less traumatic time for her. We thank them all.
Reply from Toby Swallow, Sales & Marketing Manager at Ashlynn Grange Care Home

Thank you for your review. I am very sorry for the loss of your mother.


We always have healthy staffing levels throughout Ashlynn Grange, but do appreciate that at times when staff are engaged with other residents behind closed doors that it may appear as though there are not visibly enough staff around.

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Review from D I (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We found all the staff to be friendly, respectful and professional at all times. Any issues that arose were dealt with promptly. We found the staff to be supportive to the resident and family. Communication was excellent by staff. The financial invoices and statements were unclear making it very difficult
to understand. We found there were ample services available , hairdressing, chiropody treatment and general entertainment.
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Review from Rosemary B (Resident) assisted by family/friend published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been well looked after since being here. The staff are wonderful and caring, especially one member of Haywood House. The food is of high quality and plentiful. If there is anything I need in particular, it can be provided.
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Review from P H (Son of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are pleased with the care my mother is receiving.
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Review from Michael J (Brother of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Management and staff very kind and helpful. My sister needs a bit more help with personal hygiene and weight control.
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Review from Vivienne C (Daughter of Resident) published on 6 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my mother entered Ashlynn Grange, she was made to feel special. Words can not say how grateful as a family we were for the care she was given. Not only were her physical needs taken care of but you showed her compassion, empathy and love.


The staff went above and beyond in their care

not only for her but for her family as well. They did everything possible to ensure her time there was both as comfortable and enjoyable as possible, nothing was ever too much trouble. Thank you.
Reply from Toby Swallow, Sales & Marketing Manager at Ashlynn Grange Care Home

Thank you for your lovely review.

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Current Review Score: 9.7 (9.685)

Overview of Review Score

The Review Score of 9.7 (9.685) out of 10 for Ashlynn Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.685 for Ashlynn Grange Care Home is calculated as follows: ( (380 Excellents x 5) + (113 Goods x 4) + (23 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 517 Ratings = 4.685
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashlynn Grange Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 156 registered maximum number of service users is 31.2, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (5)

Renju

Renju Varghese

Job Title: General Manager Joined: 2025

I am a qualified nurse and have been working in hospitals and care settings since 2007.


I am keen that Ashlynn Grange is a central pillar of our local community, and I want to deliver a culture of excellence in everything our home does.


Outside of work, I am a mother to three children and love to travel. I am also an active member of my local church, where I contribute to teaching and community activities.

Daisy

Daisy figuracion

Job Title: Unit Manager - Hayward Joined: 2004

Meet Daisy!
Daisy is our wonderful Registered General Nurse and Unit Manager here at Ashlynn Grange for Hayward. She has been a dedicated part of our team for an incredible 21 years, bringing care, compassion, and a wealth of experience to residents and colleagues alike. We are so proud to have Daisy with us and grateful for everything she does each and every day.

Karl

Karl Turner

Job Title: Head Chef Joined: 2024

Meet Carl, our amazing Head Chef here at Ashlynn Grange! With an incredible 25 years of experience in the kitchen, Carl is truly a master of his craft. From hearty home comforts to spectacular showstoppers, he cooks with passion, creativity, and a sprinkle of magic that always leaves everyone smiling. We think he’s simply brilliant – and after tasting his food, you’ll definitely agree!

Rachana

Rachana RekhaSekhar

Job Title: Business Administrator Joined: 2025

“Meet Rachana, our fantastic Business Administrator! With six years of experience in the business world, she brings knowledge, energy, and a real passion for what she does. 

James

James Kuroorputhenpurayil

Job Title: Head of Housekeeping Joined: 2024

“James is our Head of Housekeeping and leads a committed team responsible for maintaining the highest standards of cleanliness and organisation throughout the home. He ensures that all areas remain tidy and welcoming, that laundry and washing are managed efficiently, and that all regulatory requirements are consistently met. James’s attention to detail and dedication help create a safe, comfortable, and well-presented environment for everyone.”

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