Ashlynn Grange Care Home

Bretton Gate, Peterborough PE3 9UZ
Review Us
9.7 137 Reviews
  • Ashlynn Grange Care Home, Peterborough
Ashlynn Grange care home is a part of the Athena Care Homes (UK) Ltd group, situated in Bretton Gate Peterborough. The care home offers Nursing, Dementia Nursing, Residential, Residential Dementia and Palliative care. Intermediate and Respite care are also provided.

The home is all ground floor for ease of access for residents and visitors and is situated 200 metres from Peterborough City Hospital. All rooms have en-suite facilities.

The nursing and care team are trained to an extremely high standard to enable them to provide exceptional compassionate care.

Their newly refurbished café is an ideal place to come and have some freshly baked, home-made cake and a cup of tea or coffee with your loved one, or even pop in to see how staff can help support you.

Care Provided by Ashlynn Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 156 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200

These prices are only a guideline, please contact Ashlynn Grange Care Home to find out the exact price for your requirements.

Contact Ashlynn Grange Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashlynn Grange Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Renju Varghese (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (114)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Visitors are welcome at any time.

Parking

  • There is ample parking available at the home.

9.7

Ashlynn Grange Care Home has a Review Score of 9.7 (9.676) out of 10, based on 54 reviews in the last 2 years.
Over all time Ashlynn Grange Care Home has 137 reviews.

Overall Experience
  • 97
  • 35
  • 3
  • 1
  • 1
Date Published
  • 137
  • 21
  • 28
  • 54
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Reviewer Connection to Ashlynn Grange Care Home
  • 53
  • 33
  • 8
  • 8
  • 7
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 137, showing 61-80
Review from Paul G (Nephew of Resident) published on 17 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't think that you could find a better home. Staff of Harvester are very caring and efficient. They have handled the DOLS renewal and the Continuing Care application. My Aunt is very settled and happy there. I live a long way away and I get regular updates on her condition and care requirements. My
opinion is always sought for any changes in her care. A word also for the GP, who assesses her regularly and has phoned me with information and reassurance. A fantastic place.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you so much for your kind words and review of Ashlynn Grange, I am sure the team will be delighted with your comments.
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Review from Brian A (Brother of Resident) published on 30 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very comfortable environment and great staff for the residents. Great management, security and staff. Cleanliness of the highest level, property and quality nursing care, amazing daily food menu with great taste.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you so much for your review, I will be delighted to share this with the team at Ashlynn Grange.
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Review from Tim D (Son of Resident) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Harvester were excellent! The atmosphere in the unit was super, calm, serene etc. My mother was cared for in a very professional, friendly way, 100% commitment in my opinion. Couldn't have asked for more. The staff were always true to their word - if they told me something would be, it
was! I'm totally satisfied with the are provided.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you so much for your kind review, I am very pleased you found our team to be calm and professional. I look forward to sharing this with the team.
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Review from Colin W (Son of Resident) published on 18 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I thank goodness my Mum was accepted at Hayward. The staff are very professional and so nice, it has put my mind at rest knowing she is in their care. The staff encourage her to drink which is so important that this is done, she probably wouldn't do this on her own. The food is tasty and nutritious
and she is helped with this. I would highly recommend these people.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you so much for your review of our services, it is a delight to hear you are happy with the support for your Mother, I look forward to sharing this with the team.
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Review from Joanne T (Daughter of Resident) published on 14 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Ashlynn Grange in April 22 and the staff have been very good and supportive of her settling in. Her diet isn’t great but they have always encouraged her to offer different food for her. She has to use a hoist which she really doesn’t like using but the staff are on the whole very
good at getting her into her wheelchair. Overall I’m very happy with the care mum receives. There is very good communication with the staff and myself.
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Review from Sandie S (Daughter of Resident) published on 30 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live far away so can’t see dad apart from twice a year and when I came down this time the staff were very helpful and had dad up and ready for me to take in the garden on my first visit. The ladies were very polite and helpful and stayed with dad when I left because I wouldn’t leave him in his wheelchair
just in case he fell out that was amazing that they reassured me they would stay with him. On my second visit again he was up and ready and a lady was very helpful and let us go outside in the shade even letting him have his dinner out there which was brill and she came out to check all was ok and spoke to us as a family, she was amazing. Took dad to the tea party in the afternoon and the ladies in there were fantastic and welcomed dad with smiles and laughter just what I wanted dad to be a part of as he stays in his room normally and I’m hoping their expertise has helped him think about coming out and socialising with the other residents and staff. The staff are fantastic.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you so much for taking the time to review Ashlynn Grange, I am so pleased you had such a positive experience and you found the team to be helpful. I will share your kind words with the team as…read more
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Review from Julie W (Daughter of Resident) published on 22 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is very happy here. He feels safe and he loves the staff. He tells us all the time how happy he is here. I can't thank the staff enough for the care and kindness they have shown my dad. Thank you all.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you so much for taking the time to leave your kind review, we are thrilled that your dad feels safe and happy at Ashlynn Grange, it is always great to share positive reviews with the team.
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Review from J B (Son of Resident) published on 18 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came in for short stay recovery and had an excellent service, the team were great nothing too much trouble, thank you so much for all the support she’s home now and doing really well thanks to all the food and encouragement.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you for taking the time to review Ashlynn Grange. I am pleased your Mum had a positive experience with us. I will share your comments with our team, it is always a pleasure to share positive…read more
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Review from Linda G (Mother of Resident) published on 16 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter has enjoyed her respite stay and has said they took really good care of her. I am very happy with her care, everybody is extremely kind and helpful.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you so much for your positive review, it is a pleasure to know that your daughter's stay was comfortable, and found the team to be kind and helpful, I look forward to sharing with the team.
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Review from Shirley F (Sister of Resident) published on 12 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and l visited my sister today. The care and attention she receives is excellent. We found the staff caring, friendly and knowledgeable. We do not live locally but if we need to call the home our questions are quickly answered.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you for taking the time to review Ashlynn Grange, it is always a pleasure to share with the team that people have had a positive experience with us.
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Review from C S (Son of Resident) published on 3 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring staff. Dad was happy during his stay, the home was clean and tidy lots for him to do and he enjoyed the food and lots of choices. He was staying following a stay in hospital and the home was much more comfortable than hospital.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you so much for your review, it is always great to hear when people are happy with their experience. I look forward to sharing with the team.
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Review from Michelle L (Daughter of Resident) published on 11 July 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mum went to the care home in April. When she first arrived it seemed a nice place but after my third visit, I noticed my mum wasn't cared for and looked after how she should have been and ended up in the hospital due to neglect.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you for taking the time to review Ashlynn Grange, I note that you have been dissatisfied with the service to your Mother and would like to have the opportunity to discuss these matters further…read more
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Review from Gary H (Son of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel Mum is looked after really well. But I do feel there could be more familiar faces at weekends as there tends to be more agency staff. I do feel the regular staff are really good and some will go the extra mile to do what they can for Mum.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you for taking the time to review our service, we are delighted that you think your Mum is looked after with dignity and respect. We value feedback and will always review and are looking at ways…read more
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Review from A W (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Dad always complains about the quality of the food, either overcooked or raw.
Delivery of the food, especially if he complains, is sometimes not replaced or served with care. I know he is set in his ways but he always used to look forward to meals. Now only breakfast is what he looks forward to. Please,
please look into the food, soggy sandwiches are not acceptable.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you for taking the time to review Ashlynn Grange, we are always pleased to receive feedback so we are able to improve our service to our residents. I am delighted that you are pleased with the…read more
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Review from David A (Husband of Resident) published on 7 June 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
Sadly they let my wife down after being told by the visiting doctor to give my wife pureed food. She only received solid food. This was confirmed by a member of staff the day before she was admitted to the hospital with severe dehydration which has left her with other medical problems now. When my daughter
and I went to collect her belongings nobody said sorry in any way whatsoever. Would not recommend this care home.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you for taking the time to review Ashlynn Grange, I note that you have been dissatisfied with the service to your wife and would like to have the opportunity to discuss these matters further…read more
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Review from Jane F (Daughter of Resident) published on 30 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad has been at Ashlynn Grange for a few months now. I visit most days. The carers are wonderful. Dad loves the food. The only criticism is the staff work such long, hard hours and don't always have time to fit in everything they would like to. I know it really helps them when I assist Dad with meals
as they are often short-staffed. It would be better if the hairdresser and chiropodist came more frequently as my Dad's toenails are almost as long as his toes!
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Review from Anthony L (Husband of Resident) published on 18 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always want to go that extra bit in their treatment of residents and visitors. Nothing is ever too much trouble.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you for taking the time to review us, it is always a pleasure to share feedback with the team and encouraging to know that people are receiving a good service.
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Review from Karen S (Daughter of Resident) published on 20 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found everyone to be very kind, caring, and courteous with my mum. They explain what they are going to do if I am there and always seem to be reviewing her care as her condition changes. Mum can only eat purée food but they always present the food with care to make it look nice. It’s lovely
to chat to the carers that feed her and they tell me what she enjoys. I am always greeted with a smile no matter how busy everyone is. Thank you so much to everyone for looking after my dearest mum.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you Karen so much for your kind feedback and for taking the time to review Ashlynn Grange. We are delighted to hear that you are pleased with the service your Mum receives. Feedback is always…read more
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Review from Lina F (Daughter of Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience on Haywood (unit) visiting my mum has been pleasant overall. The staff are polite, helpful and professional and have shown a great fondness towards my mum. I thank each and everyone including management for their kindness and for caring for my mum especially throughout lockdown.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you for your kind review. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking…read more
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Review from S J (Daughter of Resident) published on 1 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has received very good care. He loves the food and enjoys the entertainment. The staff are friendly and helpful and nothing is too much trouble for them.
Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home
Thank you so much for your kind review, I will share this valuable feedback with the team.
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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for Ashlynn Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 54 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.676 for Ashlynn Grange Care Home is calculated as follows: ( (457 Excellents x 5) + (147 Goods x 4) + (27 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 632 Ratings = 4.676
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashlynn Grange Care Home is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 156 registered maximum number of service users is 31.2, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (4)

Renju

Renju Varghese

Job Title: General Manager Joined: 2025

I am a qualified nurse and have been working in hospitals and care settings since 2007.


I am keen that Ashlynn Grange is a central pillar of our local community, and I want to deliver a culture of excellence in everything our home does.


Outside of work, I am a mother to three children and love to travel. I am also an active member of my local church, where I contribute to teaching and community activities.

Daisy

Daisy figuracion

Job Title: Unit Manager - Hayward Joined: 2004

Meet Daisy!
Daisy is our wonderful Registered General Nurse and Unit Manager here at Ashlynn Grange for Hayward. She has been a dedicated part of our team for an incredible 21 years, bringing care, compassion, and a wealth of experience to residents and colleagues alike. We are so proud to have Daisy with us and grateful for everything she does each and every day.

Karl

Karl Turner

Job Title: Head Chef Joined: 2024

Meet Carl, our amazing Head Chef here at Ashlynn Grange! With an incredible 25 years of experience in the kitchen, Carl is truly a master of his craft. From hearty home comforts to spectacular showstoppers, he cooks with passion, creativity, and a sprinkle of magic that always leaves everyone smiling. We think he’s simply brilliant – and after tasting his food, you’ll definitely agree!

Rachana

Rachana RekhaSekhar

Job Title: Business Administrator Joined: 2025

“Meet Rachana, our fantastic Business Administrator! With six years of experience in the business world, she brings knowledge, energy, and a real passion for what she does. 

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