Ashlynn Grange Care Home

Bretton Gate, Peterborough PE3 9UZ
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9.6 124 Reviews
  • Ashlynn Grange Care Home, Peterborough
Ashlynn Grange care home is a part of the Athena Care Homes (UK) Ltd group, situated in Bretton Gate Peterborough. The care home offers Nursing, Dementia Nursing, Residential, Residential Dementia and Palliative care. Intermediate and Respite care are also provided.

The home is all ground floor for ease of access for residents and visitors and is situated 200 metres from Peterborough City Hospital. All rooms have en-suite facilities.

The nursing and care team are trained to an extremely high standard to enable them to provide exceptional compassionate care.

Their newly refurbished café is an ideal place to come and have some freshly baked, home-made cake and a cup of tea or coffee with your loved one, or even pop in to see how staff can help support you.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 156 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200

These prices are only a guideline, please contact Ashlynn Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Renju Varghese (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (114)
  • Single Rooms with ensuite Wet Room (48)

Visiting

  • Visitors are welcome at any time.

Parking

  • There is ample parking available at the home.

Ashlynn Grange Care Home Reviews (124)

Total of 124, showing 21-40
9.6

Ashlynn Grange Care Home has a Review Score of 9.6 (9.644) out of 10, based on 44 reviews in the last 2 years. Over all time Ashlynn Grange Care Home has 124 reviews.

Overall Experience

  • 88
  • 31
  • 3
  • 1
  • 1

Date Published

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Review from Eda J (Sister-in-law of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law was moved there as she now needed nursing care. First impression after looking around and speaking to the manager and the staff I was left with an overwhelming feeling that she was going to get the care she needed. I felt she was going to have a life once more. In a short time she got
that with the help of all the staff. Not forgetting the chef who ensured her dietary needs were met.
To the manager and all her staff thank you for making this a place they can call home.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely comments, I am so pleased your sister in law settled well into Ashlynn Grange and was made to feel that Ashlynn Grange could be called her home.

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Review from Helen S (Sister of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that Milton Lodge is wonderful it cares so well for my sister the staff are lovely.
The lifestyle coordinator was so great at the meeting I went to.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for you lovely review, I am really pleased your sister is enjoying her stay on Milton Lodge.

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Review from Jason F (Son of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Ashlynn Grange to take care of your loved one. My father was a resident of Milton Lodge and was extremely well cared for. He had quite demanding needs but was always cared for with dignity.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely comments regarding the staff at Milton Lodge; I hope your father enjoyed his stay.

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Review from F D (Cousin of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My distant cousin has been in Ashlynn Grange for nearly 4 years. They suffer from dementia. We have visited regularly over these 4 years and our cousin is always clean, warm and well-fed, but she doesn't often know who we are.
The staff are lovely. Welcoming and ready to answer our questions and there
is a kindly feel about the house that she resides in. Brilliant job and we are very grateful that our cousin is being so well cared for.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely review, this means a lot to myself and my team.

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Review from Corinne W (Daughter of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I know that I cannot name names and that all the staff are kind nad caring but one person goes above and beyond her duties. She was a carer on Hayward was moved to Harvester and is now activities coordinator on Harvester. She really loves her job and her residents and it really shows in all that she
does. I felt I needed to air my feelings about her. She puts 100% into her job.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely comments regarding the Ashlynn Grange team, and for the comments regarding one of my activities co-ordinators.

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Review from Samantha C (Granddaughter of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with the whole care home is absolutely wonderful. My nan is in Hayward but we have viewed the other units and they're the same, absolutely amazing! The staff on every unit are lovely, very welcoming, the care of the residents is brilliant, we can't fault them at all!
The activities ladies
are wonderful with the residents and are kind to the families!

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your amazing review. I am so pleased that your nan is enjoying her stay at Hayward. I will pass all of your comments onto my team.

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Review from Kevin C (Son of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the way we are treated at this care home my mum is in this home. I find all the staff polite and helpful and I cannot find anything to fault them with.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely review, this review means a lot to myself and my team here at Ashlynn Grange.

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Review from Timothy P (Relative of Resident) assisted by family/friend published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the level of care given to my nan-in-law. She's so happy in Hayward House, we have viewed the other units and they're all clean, the staff are all lovely on all the units. They make you feel welcome and they always speak to us when we visit. We can't fault any of the staff,
and the activities ladies are great with the residents.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely comments, I am so pleased that your nan-in-law is happy on Hayward House.

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Review from Michael M (Friend of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend every week and have found the staff to be very friendly and caring. The home seems to be in excellent condition.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely review, I am really pleased that you find the safe very friendly and caring. We are working hard to keep our home in excellent condition.

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Review from Stephen B (Son of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for over a year now and is most content here. I have found Ashlynn Grange (Milton Lodge) to offer a welcoming environment from day one, operated in a caring, professional manner. In all my visits, I have consistently observed that residents are treated with dignity and
respect; the home is kept clean and is in good order.
I have found the range of activities for residents to engage in to be both regular and varied. Their recently launched social media platform offers a unique insight into what happens day-to-day when my father cannot always recall what he’s been up to - a recent post showing a walk to a local coffee shop was particularly heart-warming as he was clearly enjoying himself. As I sit here writing this, pampering sessions are taking place around me. I would recommend AG to anyone looking for a care home for a loved one.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your amazing feedback regarding my staff at Milton Lodge. I am so pleased that your father is enjoying his stay with us.

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Review from Chris T (Son of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Ashlynn Grange are fantastic. The support and care they provide on a constant, high-quality level, makes us feel assured we are getting the best possible care.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your comments, it is nice to hear that my staff provide a constant high quality level of support and care.

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Review from J E (Sister of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I loved the welcome that my sister and all her family got when she entered the care home. All the staff are very friendly and welcoming, from the manager to the care staff and chef. My sister has been well taken care of since arriving. The staff take time to talk to us and understand my sister's needs.
My sister says she is well taken care of and likes the staff.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely comments; I am so pleased that your sister is happy and likes the staff. I hope your sister continues to enjoy her stay at Ashlynn Grange.

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Review from Debra G (Daughter of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been impressed by the care and consideration given to both my mother (the resident) and my elderly father who visits regularly. We are always greeted in a very friendly and professional manner. If I had a concern, it would be the frequency of Mum's showing, although I accept staff numbers
affect this.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely review. I am pleased that your mother, our resident, and your father who visits are both enjoying their time at Ashlynn Grange. I am pleased that you find my staff friendly and professional.

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Review from A C (Daughter of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We didn’t think Mum would enjoy being in a home but the staff have made it comfortable and homely for her. The lifestyle coordinator is wonderful and fills days with amazing activities which have brought the best out of Mum, she’s the artist we never knew! She’s always first on the floor dancing when
the music starts and she’s back to gardening.
The food is fantastic, a wonderful chef, all fresh food. Mum is happy and content.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely review. I am so pleased that your mum is enjoying her time here at Ashlynn Grange.

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Review from Karl R (Son of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to complement the lifestyles coordinator, this goes more than just the month of April, the coordinator is always full of energy and seems to be doing a lot of different activities that my dad joins in with especially if it involves music, keep up the good work.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your review, I will pass your kind words to my lifestyles coordinator.

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Review from Sue U (Daughter-in-law of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has now been in Harvester House at Ashlynn Grange since early December. He had his 91st birthday last week and we can honestly say he's not looked so good and healthy, and happy, for years.
He enjoys being involved with the activities and gets on well with all the staff who seem to be able to
get the best out of him. On his birthday last week, his room had been decorated with balloons and garlands and the staff gave him a birthday cake and sang to him. He was thrilled with the whole day and we felt that the home had gone the extra mile to help him enjoy the day.
It certainly takes a weight off of our minds knowing he is being well cared for and has the supervision of qualified staff 24/7.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your kind review. I am so pleased your Dad had a lovely Birthday whilst on the Harvester Unit.

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Review from E A (Friend of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy to share my review where my dear friend has been receiving exceptional care and support. The moment we stepped in, we were greeted with warmth and kindness by the compassionate staff members. The care provided goes beyond just meeting physical needs; it encompasses genuine empathy, understanding,
and respect for each resident's individuality.
The staff's dedication to creating a nurturing and comfortable environment is truly commendable. They demonstrate unwavering patience, compassion, and professionalism in every interaction, ensuring that residents feel valued, heard, and supported. Whether it's assisting with daily activities, organising engaging recreational activities, or simply lending a listening ear, the staff consistently go above and beyond to meet the needs of residents.
I sincerely recommend that anyone seeking compassionate and quality care for their loved ones.
Thank you, Milton Lodge team and lifestyle coordinator, for such great service, enthusiasm, and dedication.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your review, and your kind words regarding my team at Milton Lodge. Your kind words mean so much to me and my team.

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Review from S D (Friend of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is enjoying her respite stay. We are very pleased with the standard of her care and the way she is treated with compassion and courtesy. The atmosphere in the home is peaceful and calm and her quality of life has improved totally, including her English language because the activity coordinator
is brilliant and has multiplied lessons with my friend to help her improve the language as she can’t speak English very well but has improved greatly since, as they are both from Portugal.
The food is excellent.

Reply from Desiree Jooste, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely review, I am so pleased your friend is enjoying their stay at Ashlynn Grange.

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Review from Maggie C (Daughter of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased, as a family, that we picked Ashlynn Grange Care Home for Mum. Although she didn't settle for quite a while, she seems to have done now.
We have had a couple of problems which with talking to the management, they hopefully are sorted.
We have to say a big thank you to the lifestyle
coordinator who is fantastic, it has made such an impact on Mum as she is joining in with everything, singing, dancing, making all sorts of things, Mum is certainly far more active than she ever was. You are doing a great job.
The staff are always very happy and chatty which we love and do a great job so thank you all.
The food looks lovely, Mum just doesn't stop eating, so a big thank you to the chefs and kitchen staff. Also, the laundry keeping Mum's wardrobe always full.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your review, I am so pleased your mum has settled well into Ashlynn Grange.

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Review from N M (Friend of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved to Milton Lodge a while ago, all staff were kind and considerate, ensuring that he settled into his new home well. In addition to excellent nursing care, all the staff carried out their roles to a high standard. They gave him time, which is so very important. The lifestyle coordinator
from there tailored some activities to everyone's interests, something that he really appreciates and we loved seeing him smiling and enjoying his last years in a warm and homely habitat.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your review, I am so pleased your friend has settled well into Milton Lodge.

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Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Ashlynn Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 44 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.644 for Ashlynn Grange Care Home is calculated as follows: ( (362 Excellents x 5) + (127 Goods x 4) + (27 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 517 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashlynn Grange Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 156 registered maximum number of service users is 31.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (11)

Meet the Team (1)

Renju

Renju Varghese

Job Title: General Manager

Joined: 2025

Renju is a qualified nurse and has been working in hospitals and care settings since 2007.


Renju is keen that Ashlynn Grange is a central pillar of our local community and wants to deliver a culture of excellence in everything our home does.


Outside of work, Renju is mother to three children and loves to travel. She is also an active member of her local church, where she contributes to teaching and community activities.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashlynn Grange Care Home to verify any information. View our terms and conditions. Ashlynn Grange Care Home has an Enhanced Service - more info.