Ashlynn Grange Care Home

Bretton Gate, Peterborough PE3 9UZ
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9.6 124 Reviews
  • Ashlynn Grange Care Home, Peterborough
Ashlynn Grange care home is a part of the Athena Care Homes (UK) Ltd group, situated in Bretton Gate Peterborough. The care home offers Nursing, Dementia Nursing, Residential, Residential Dementia and Palliative care. Intermediate and Respite care are also provided.

The home is all ground floor for ease of access for residents and visitors and is situated 200 metres from Peterborough City Hospital. All rooms have en-suite facilities.

The nursing and care team are trained to an extremely high standard to enable them to provide exceptional compassionate care.

Their newly refurbished café is an ideal place to come and have some freshly baked, home-made cake and a cup of tea or coffee with your loved one, or even pop in to see how staff can help support you.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 156 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200

These prices are only a guideline, please contact Ashlynn Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Renju Varghese (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (114)
  • Single Rooms with ensuite Wet Room (48)

Visiting

  • Visitors are welcome at any time.

Parking

  • There is ample parking available at the home.

Ashlynn Grange Care Home Reviews (124)

Total of 124, showing 41-60
9.6

Ashlynn Grange Care Home has a Review Score of 9.6 (9.644) out of 10, based on 44 reviews in the last 2 years. Over all time Ashlynn Grange Care Home has 124 reviews.

Overall Experience

  • 88
  • 31
  • 3
  • 1
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Date Published

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Review from Gina H (Daughter of Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in respite care and every member of staff we have met has been kind, caring, understanding and welcoming. The home really does have a family feel to it. From management to care assistants, everyone has been very understanding and supportive, both to Dad and family members.

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Review from Karen B (Daughter of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad moved into Ashlynn Grange in July after spending 11 weeks in the hospital. I cannot fault the care that he has received from all the staff at Harvester House. When we visit, everyone is very smiley and polite. His room is always clean.

Reply from Desiree Jooste, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely review, Karen. It's a pleasure caring for your dad, and we can't wait to see you on your next visit.

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Review from Lynda H (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in the care home for seven months. He was transferred there following a six-week stay in hospital. He was not very well when he arrived and I feared for the future. The care and dedication of the staff have had a wonderful effect on his mental and physical recovery. I look forward
to my visits where I am always welcomed by a member of staff and usually given a brief update, "He's in a good mood this morning and ate all of his breakfast". I am so grateful to have found the right place for my father and our family. It is such a relief for us all.

Reply from Desiree Jooste, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely review, Lynda. It's a pleasure caring for your father!

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Review from David H (Respite Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

When I viewed the accommodation I was not fully aware of the particular needs I would have for respite care after a hip replacement. The room, especially washing and toilet were extremely difficult to use, easily coupled with no hot water did not help. The staff were friendly and helpful. The nursing
provision was good and provided for all my needs. The meals were of a variable standard but mainly good but did not take into account my apple allergy. The activities were not really for me.

Reply from Desiree Jooste, Home Manager at Ashlynn Grange Care Home

Thank you for your review. It was lovely to have you in the home, and I will share your comments with the team. Your opinion and experience is important for us to improve, so thank you very much.
Hope we will see you again soon.
Desiree

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Review from A P (Respite Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came for a short stay at Ashlynn Grange. All good experience, staff excellent. Food was very good. No complaints, would come again.

Reply from Desiree Jooste, Home Manager at Ashlynn Grange Care Home

A gentleman with an amazing attitude to life. You have graced us with your presence and we will be forever grateful. We await your next visit. Thank you for taking the time to write this review. It is much appreciated.

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Review from B J (Brother of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent bedroom, very clean and tidy. Excellent room with very nice toilet which always looks new. Restaurant food with great quality and well presented. My sister has been at the care home for some time and all aspects of her life have been keeping the high standards she has always received. The
staff are her friends always chatting to her when they pass her whilst they complete their chores. A happy and cheerful place for my sister to stay.

Reply from Desiree Jooste, Home Manager at Ashlynn Grange Care Home

Thank you for taking the time to write a review for Ashlynn Grange. This is very much appreciated. I am very proud to be a part of a very young, vibrant and growing team. Thank you for your comments.
Much appreciated.

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Review from J S (Daughter of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum never wanted to go into a home, however, after a fall at home in December 2022 resulted in a nine-day hospital stay and then transferring to Ashlyn Grange for the winter pressure beds her mind was changed.
She woke after he first night here and said to me it’s nice here and can she stay. That
brought up her moving in permanently.
A member of staff was extremely helpful in the transition and in my opinion has gone above and beyond for us, always there on the end of the phone if we have any questions or concerns.
Mum is really settled here and is loving life again. The stress and worry that I had about her living alone and so far away from me are now gone and now we can enjoy the time she has left with her being in comfort and knowing that there are people on site 24/7 is a huge relief for me and of course her.
She has made friends and is now no longer lonely as she had been for the past four years since my stepdad passed away.
The staff are super friendly and helpful, along with caring and supportive

Reply from Desiree Jooste, Home Manager at Ashlynn Grange Care Home

Thank you very much for your response. We are very proud to be a part of the Ashlynn Grange team. Thank you for validating our service.

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Review from Paul G (Nephew of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't think that you could find a better home. Staff of Harvester are very caring and efficient. They have handled the DOLS renewal and the Continuing Care application. My Aunt is very settled and happy there. I live a long way away and I get regular updates on her condition and care requirements. My
opinion is always sought for any changes in her care. A word also for the GP, who assesses her regularly and has phoned me with information and reassurance. A fantastic place.

Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home

Thank you so much for your kind words and review of Ashlynn Grange, I am sure the team will be delighted with your comments.

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Review from Brian A (Brother of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very comfortable environment and great staff for the residents. Great management, security and staff. Cleanliness of the highest level, property and quality nursing care, amazing daily food menu with great taste.

Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home

Thank you so much for your review, I will be delighted to share this with the team at Ashlynn Grange.

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Review from Tim D (Son of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Harvester were excellent! The atmosphere in the unit was super, calm, serene etc. My mother was cared for in a very professional, friendly way, 100% commitment in my opinion. Couldn't have asked for more. The staff were always true to their word - if they told me something would be, it
was! I'm totally satisfied with the are provided.

Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home

Thank you so much for your kind review, I am very pleased you found our team to be calm and professional. I look forward to sharing this with the team.

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Review from Colin W (Son of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I thank goodness my Mum was accepted at Hayward. The staff are very professional and so nice, it has put my mind at rest knowing she is in their care. The staff encourage her to drink which is so important that this is done, she probably wouldn't do this on her own. The food is tasty and nutritious
and she is helped with this. I would highly recommend these people.

Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home

Thank you so much for your review of our services, it is a delight to hear you are happy with the support for your Mother, I look forward to sharing this with the team.

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Review from Joanne T (Daughter of Resident) published on 14 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Ashlynn Grange in April 22 and the staff have been very good and supportive of her settling in. Her diet isn’t great but they have always encouraged her to offer different food for her. She has to use a hoist which she really doesn’t like using but the staff are on the whole very
good at getting her into her wheelchair. Overall I’m very happy with the care mum receives. There is very good communication with the staff and myself.

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Review from Sandie S (Daughter of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live far away so can’t see dad apart from twice a year and when I came down this time the staff were very helpful and had dad up and ready for me to take in the garden on my first visit. The ladies were very polite and helpful and stayed with dad when I left because I wouldn’t leave him in his wheelchair
just in case he fell out that was amazing that they reassured me they would stay with him. On my second visit again he was up and ready and a lady was very helpful and let us go outside in the shade even letting him have his dinner out there which was brill and she came out to check all was ok and spoke to us as a family, she was amazing. Took dad to the tea party in the afternoon and the ladies in there were fantastic and welcomed dad with smiles and laughter just what I wanted dad to be a part of as he stays in his room normally and I’m hoping their expertise has helped him think about coming out and socialising with the other residents and staff. The staff are fantastic.

Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home

Thank you so much for taking the time to review Ashlynn Grange, I am so pleased you had such a positive experience and you found the team to be helpful. I will share your kind words with the team as it is such a great feeling to have positive feedback to share with them.

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Review from Julie W (Daughter of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very happy here. He feels safe and he loves the staff. He tells us all the time how happy he is here. I can't thank the staff enough for the care and kindness they have shown my dad. Thank you all.

Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home

Thank you so much for taking the time to leave your kind review, we are thrilled that your dad feels safe and happy at Ashlynn Grange, it is always great to share positive reviews with the team.

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Review from J B (Son of Resident) published on 18 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came in for short stay recovery and had an excellent service, the team were great nothing too much trouble, thank you so much for all the support she’s home now and doing really well thanks to all the food and encouragement.

Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home

Thank you for taking the time to review Ashlynn Grange. I am pleased your Mum had a positive experience with us. I will share your comments with our team, it is always a pleasure to share positive feedback.

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Review from Linda G (Mother of Resident) published on 16 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has enjoyed her respite stay and has said they took really good care of her. I am very happy with her care, everybody is extremely kind and helpful.

Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home

Thank you so much for your positive review, it is a pleasure to know that your daughter's stay was comfortable, and found the team to be kind and helpful, I look forward to sharing with the team.

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Review from Shirley F (Sister of Resident) published on 12 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and l visited my sister today. The care and attention she receives is excellent. We found the staff caring, friendly and knowledgeable. We do not live locally but if we need to call the home our questions are quickly answered.

Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home

Thank you for taking the time to review Ashlynn Grange, it is always a pleasure to share with the team that people have had a positive experience with us.

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Review from C S (Son of Resident) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Dad was happy during his stay, the home was clean and tidy lots for him to do and he enjoyed the food and lots of choices. He was staying following a stay in hospital and the home was much more comfortable than hospital.

Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home

Thank you so much for your review, it is always great to hear when people are happy with their experience. I look forward to sharing with the team.

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Review from Michelle L (Daughter of Resident) published on 11 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mum went to the care home in April. When she first arrived it seemed a nice place but after my third visit, I noticed my mum wasn't cared for and looked after how she should have been and ended up in the hospital due to neglect.

Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home

Thank you for taking the time to review Ashlynn Grange, I note that you have been dissatisfied with the service to your Mother and would like to have the opportunity to discuss these matters further with yourself. We pride ourselves on high standards of care here and deeply apologise for the distress caused. We would like the opportunity to listen to your concerns so we can make improvements.

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Review from Gary H (Son of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel Mum is looked after really well. But I do feel there could be more familiar faces at weekends as there tends to be more agency staff. I do feel the regular staff are really good and some will go the extra mile to do what they can for Mum.

Reply from Catherine Frost, Home Manager at Ashlynn Grange Care Home

Thank you for taking the time to review our service, we are delighted that you think your Mum is looked after with dignity and respect. We value feedback and will always review and are looking at ways to improve our services, we are actively recruiting to our team reducing the need to use agency staff which will have an impact to the amount of agency staff usage.

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Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Ashlynn Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 44 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.644 for Ashlynn Grange Care Home is calculated as follows: ( (362 Excellents x 5) + (127 Goods x 4) + (27 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 517 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashlynn Grange Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 156 registered maximum number of service users is 31.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (1)

Renju

Renju Varghese

Job Title: General Manager

Joined: 2025

Renju is a qualified nurse and has been working in hospitals and care settings since 2007.


Renju is keen that Ashlynn Grange is a central pillar of our local community and wants to deliver a culture of excellence in everything our home does.


Outside of work, Renju is mother to three children and loves to travel. She is also an active member of her local church, where she contributes to teaching and community activities.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashlynn Grange Care Home to verify any information. View our terms and conditions. Ashlynn Grange Care Home has an Enhanced Service - more info.