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Care Homes Owned by Athena Care Homes (UK) Ltd in Norfolk

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Athena Care Homes (UK) Ltd in Norfolk

Only the locations & reviews in Norfolk for Athena Care Homes (UK) Ltd are showing below.

View the details of all 7 locations (with 784 reviews) owned by Athena Care Homes (UK) Ltd

Athena Care Homes (UK) Ltd Locations in Norfolk (2)

 - Browse 2 Care Homes owned by Athena Care Homes (UK) Ltd in Norfolk
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Goodwins Hall Care Home
Goodwins Road, King's Lynn PE30 5PD 
9.7 140 reviews
Goodwins Hall Care Home, King's Lynn, Norfolk
"I would like to express my thanks and gratitude to the staff, carers and caterers for the and help I have received during my stay here. I…"   Read all 140 reviews
  • from £1,350 / week
  • 78 Rooms
Location Type Care Home

Goodwins Hall is a superb, award-winning, purpose-built care home in Kings Lynn, specialising in residential care, dementia care, nursing care, and short-stay respite breaks. Communities at ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Amberley Hall Care Home
55 Baldock Drive, King's Lynn PE30 3DQ 
9.6 157 reviews
Amberley Hall Care Home, King's Lynn, Norfolk
"I am writing on behalf of my husband, who had a 3 week stay at Amberley. The care he received was excellent, and all the staff…"   Read all 157 reviews
  • from £1,350 / week
  • 106 Rooms
Location Type Care Home

Amberley Hall is an award-winning, purpose-built care home in King's Lynn offering person-centred Residential Care, Dementia Care and Nursing Care in addition to short-term respite stays. The team ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Athena Care Homes (UK) Ltd Reviews in Norfolk (297)

9.6

Athena Care Homes (UK) Ltd has a Group Review Score of 9.6 (9.632) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Athena Care Homes (UK) Ltd must have a Review Score.

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Review of

Amberley Hall Care Home

from Bernard W (Husband of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am writing on behalf of my husband, who had a 3 week stay at Amberley. The care he received was excellent, and all the staff nurses/helpers were all very caring, which I am sure resulted in my husband coming home. We are very very appreciative of this kind of care.
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeThank you so much for taking the time to leave such a lovely review about our home and you husband's stay with us. It really means a lot to us all of our team and we look forward to welcoming you again soon should you need us at Amberley Hall.
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Review of

Amberley Hall Care Home

from S P (Daughter of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was a resident at Amberley Hall for 6 years. The staff on Kensington Wing were exceptional and we are very thankful for the love and support they showed to mum. In the last few years, Mum has really struggled to communicate, and the staff have had to anticipate her needs, which they have done wonderfully.
When I visited mum, everyone was very friendly and wanted to keep me up to date with mum's condition. I would highly recommend Amberly Hall to others.
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeThank you very much for sharing such lovely feedback about our home team and the care that Mum received over the 6 years with us at Amberley Hall. I can assure you that we all appreciate what you have said and I will be sure to share your sentiments with all of our team!
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Review of

Goodwins Hall Care Home

from D W (Resident) assisted by family/friend published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was apprehensive about coming into a care home. However, my time and care at Goodwins Hall has been a very positive experience. The staff have been very caring and kind, and nothing has been too much trouble. When I needed extra care, it was given promptly and professionally. The home has a nice
atmosphere. It is clean and tidy with nice facilities for visitors, and good communal spaces. The staff are absolute treasures.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for sharing your experience with us. We know that coming into a care home can feel daunting, so we're really pleased to hear that your time at Goodwins Hall has been such a positive one. Your kind words about the care, the atmosphere, and our facilities mean a great deal to us. Most of all, your praise for our staff will truly make their day, they work incredibly hard, and being described as "absolute treasures" is something they'll be very proud of. Thank you again for taking the time to leave such thoughtful feedback.
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Review of

Goodwins Hall Care Home

from Pamela B (Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my thanks and gratitude to the staff, carers and caterers for the and help I have received during my stay here.
I wish tham all well.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you for taking the time to share your kind feedback. We are very pleased to hear that you felt well supported during your stay. Your thanks and good wishes will be shared with our staff, carers, and catering team, who will greatly appreciate your comments. We wish you all the very best for the future.
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Review of

Amberley Hall Care Home

from C J (Daughter-in-law of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely visit to Amberley today, the staff work so hard to entertain their residents. Today was a dementia cafe with mocktails, lovely atmosphere, sun was shining on the outside and the inside! My father in law drank 2 mocktails, he thought he was drinking a cocktail in the sunshine, lovely to see
the residents enjoying themselves.
Well done to the entertainment team, keep up the good work
Reply from Jude shibu, Support Manager at Amberley Hall Care HomeDear Ms. Johnson,
Thank you so much for your kind and thoughtful review. We are absolutely delighted to hear that you and your father-in-law enjoyed the dementia caf and mocktail afternoon at Amberley. Its wonderful to know that the atmosphere, activities, and sunshine, both inside and out made for such a special experience. Hearing that residents felt happy, relaxed, and well cared for truly means a lot to our team.
Your kind words about our staff, facilities, and overall care are greatly appreciated and will be shared with the team, especially the entertainment staff who work so hard to create these meaningful moments. Thank you again for taking the time to share your experience, it really encourages us to continue delivering the highest standard of care and support.
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Review of

Goodwins Hall Care Home

from Linda R (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone looked after my mother very very. If she had to go somewhere again, thats where I would want her to go.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for your kind feedback. We're truly grateful for your words and are glad to hear that your mother was so well cared for. Knowing you would choose us again means a great deal to our team.
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Review of

Goodwins Hall Care Home

from Raymond M (Respite Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My expereance at Goodwins is exerlent they took me and my wife who is incapable of standing up or walking without aid and using pads day and night they bent over backwards to suit out needs at very short notice due our kitchin floor having to be replaced.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you for your kind feedback. We are very pleased to hear that you and your wife felt well cared for during your stay with us.
We understand how challenging your situation was, especially at short notice, and we are glad our team could support you and make you as comfortable as possible. Your appreciation means a great deal to us, and we will be sure to share your comments with our staff.
Thank you for choosing Goodwins. We wish you and your wife all the very best.
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Review of

Amberley Hall Care Home

from Peggy C (Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Amberley Hall Care Home for rehab after losing use of my legs from the waist down (spinal stenosis). The physio and care staff have all worked so hard to help me recover, very helpful, always there to help. I would recommend this home to anyone. I would like to say a big thank you physio
staff for the patience with me.
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeDear Peggy,
Thank you very much for taking the time to share such a positive review of your stay at Amberley Hall Care Home.
We are delighted to hear about your rehabilitation journey and that our physiotherapy and care teams were able to support you with patience, encouragement, and dedication. Your kind words are truly appreciated and will be shared with the staff, who work extremely hard to support our residents' recovery and wellbeing.
It is especially rewarding to know that you felt well cared for and supported throughout your time with us. Thank you for your recommendation and for trusting us during an important stage of your recovery.
We wish you continued progress and all the very best for the future.
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Review of

Goodwins Hall Care Home

from Christine H (Sister of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the care, staff + facilities excellent. The cleanliness was very evident on all visits. My brother was in paliative care and received both care and dignity from all the staff. I could not fault anything.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for taking the time to leave such an amazing review. Your feedback really does mean a lot to us all here at Goodwins Hall!
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Review of

Goodwins Hall Care Home

from Steve G (Son of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been Goodwins Hall for over 1 year - I live away, so it is quite a long journey, however the staff from the bottom to the top have been fantastic. They keep me informed of everything that goes on with my father and they deal very diplomaticaly with a situation between my family and my
fathers partner and make things very easy for us.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for your kind words. We are delighted to hear that you feel supported and informed while your father is with us. Our team strives to provide the best care and maintain open communication, especially in sensitive situations, so it's wonderful to know that it has made things easier for you and your family. We truly appreciate your feedback and will continue to provide the highest level of care for your father.
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Review of

Goodwins Hall Care Home

from Pauline P (Respite Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Being sent to you for re-hab after hospital surgery was such a good thing. Your staff noticed any improvements in what I was able to do over the time with you and encouraged me. The staff were happy and friendly with each other too. Made a difference. Can't say anything about financial side as it was
NHS funded.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for taking the time to share your feedback. We're delighted to hear that your rehabilitation experience with us was so positive. It's wonderful to know that our team's encouragement and attentiveness made a meaningful difference during your recovery, and that the friendly atmosphere among staff helped you feel supported.
We're also glad the transition from hospital to our service was beneficial for you. Wishing you continued progress and good health, and please don't hesitate to reach out if you ever need further support.
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Review of

Amberley Hall Care Home

from J A (Son-in-law of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum-in-law was cared for very well during the palliative care period she received whilst with you. Nothing was too much for your lovely staff. Thank you to the nurse Gabrielle and all her nurses, who kept us informed at each stage. I would say well done and thank you for all your care.
Reply from Jude shibu, Support Manager at Amberley Hall Care HomeDear John,

Thank you so much for your thoughtful and heartfelt review. We are truly grateful that you took the time to share your experience of the care your mother-in-law received with us during her palliative journey.

It means a great deal to our team to know that you felt supported and well-informed at every stage. We will take great pleasure in passing on your appreciation to Gabrielle and the rest of our nursing staff. Knowing that our care brought comfort to you and your family is incredibly meaningful to us.

Thank you again for your kind words. We wish you and your family continued strength and comfort.

Warm regards,
Jude
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Review of

Goodwins Hall Care Home

from Sandra E (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean & tidy. Staff are good, helpful and nothing too much bother. The garden looks well maintained.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you for your lovely feedback about Goodwins Hall Care Home. We're so pleased to hear that you found the home clean and tidy, our staff helpful, and the garden well maintained.
Our team takes great pride in providing a welcoming environment for everyone who visits or lives with us, so your kind words mean a lot.
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Review of

Goodwins Hall Care Home

from Trevor S (Son of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place. Staff are very good. Coffee great.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for your lovely feedback about Goodwins Hall Care Home. We're delighted to hear that you found our home welcoming, our staff friendly, and that you enjoyed the coffee!
Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your positive experience.
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Review of

Amberley Hall Care Home

from Susan A (Daughter of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was only at the home for two weeks, but the care and attention was outstanding. All the staff were extremely kind, not only to my mum but also to myself.
The rooms are so clean and comfortable.
Reply from Jude shibu, Support Manager at Amberley Hall Care HomeDear Susan,

Thank you so much for your lovely review and for taking the time to share your experience.

During your mum's stay with us for a short period of time, we're very glad to hear that you both felt supported and cared for during that period. It means a great deal to our team to know their kindness and attention made a difference to you and your mum.

We're especially pleased that you found the rooms clean and comfortable-it's always our goal to create a welcoming and respectful environment for every resident and their family.

If there's anything further we can do, or if you'd ever like to stay in touch, please don't hesitate to reach
kind regards
Jude
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Review of

Amberley Hall Care Home

from Colin W (Friend of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management have been very supportive and caring. Much appreciated.
Reply from Jude shibu, Support Manager at Amberley Hall Care HomeDear Colin,

Thank you so much for taking the time to share your thoughtful review. We're truly grateful for your kind words about our staff and management. It means a great deal to us to know that our support and care have made a positive impact.

We always strive to provide a safe, respectful, and welcoming environment for all residents and their loved ones, and your feedback reassures us that we're on the right path.

If there's ever anything more we can do to support you or your friend, please don't hesitate to reach out.

kind regards
Jude
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Review of

Amberley Hall Care Home

from Sue A (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are both very happy with Betty's care and treatment so far. The staff are the best.
Reply from Jude shibu, Support Manager at Amberley Hall Care HomeDear Sue, Thank you so much for leaving us a review. Your kind words truly mean the world to us. We're delighted to hear that you and your Mum experience with us was so positive, and I will be sure to share your feedback with the entire team - they'll be thrilled. Please know that if there is ever anything more we can do to help, we are always here for you. Thank you again for taking the time to write such a lovely review. Kind Regards Jude Shibu
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Review of

Goodwins Hall Care Home

from Janet G (Respite Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was well cared for, staff were kind & helpful. No complaints. Enjoyed my time at Goodwins Hall.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for your kind feedback. We're delighted to hear that you felt well cared for and that our staff were able to make your time at Goodwins Hall enjoyable. Your appreciation means a great deal to us, and we'll be sure to share your lovely comments with the team. Wishing you all the best.
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Review of

Amberley Hall Care Home

from Gillian Y (Friend of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoyed my visit to see my friend in lovely, bright, clean surroundings.
Reply from Jude shibu, Support Manager at Amberley Hall Care HomeDear Gillian ,Thank you so much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your visit and appreciated our bright, clean surroundings. Your kind words about our facilities, staff, and the overall care provided mean a great deal to us. At Amberley Hall Care Home , we strive to ensure every resident and visitor feels welcomed, safe, and valued, and it's wonderful to know this came through during your visit. We truly appreciate your feedback and hope to welcome you back again soon. kind regards Jude Shibu
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Review of

Goodwins Hall Care Home

from Ann H (Aunt of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities staff friendly and helpful very clean.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for your great review about Goodwins Hall and our staff team too! It really means a lot!
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Awards / Recognitions (10)

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