Care Homes Owned by Athena Care Homes (UK) Ltd in Norfolk

My mum (97) had been living independently with assistance but fell and broke her wrist. She was sent from hospital to Amberley Hall for rehabilitation, mum already had cognitive issues but in general i would say that all staff treated her well and with respect. At any time there was concerns for her health the home contacted a nurse or GP and kept me up to date via the telephone. I was always made welcome on my regular visits to see mum. Thank you.

I would recommend this care home to anyone.

Mum was sent to Amberley for rehabilitation after a stay in hospital. Her room was bright, clean and met her needs. NHS rehab staff were very active, trying to get individuals mobile again. The team leaders kept us informed of any notable points and were very approachable. The care staff are very friendly and made mum very welcome and made her short stay as pleasant as possible. The cafe is an ideal place for visitors to join up with loved ones.

I was a resident at Amberley Hall for rehab purposes following a fall. Overall, I found the care given was very good, I was treated with respect at all times.

Thank you to everyone who cared for my father during a very stressful time. Would recommend.

Mum was taken with some other residents on a trip to the lavender farm. I met them there and it was such a happy experience. All the carers were so kind and thoughtful and everyone had a lovely time. Going out of the home where it is possible is so valuable for their mental health and happiness. A big thank you to everyone who organised it.

After a horror story 5 days in experimental I was offered the chance to come back hear to Goodwins Hall Care Home. I was told to ready in 1 hrs to swap homes. I was ready in 7 minutes. Back hear in one hour. And I personally am over the moon with the whole experience so far the place has a calming affect on me.

Both inside and out the care home is as it should be , very welcoming , supportive and caring to not just the individuals that reside there, but also to all visitors family and friends of the care home .

Since mum arrived, I have loved popping in to see her. She was, previously, 85 miles away and it was a long trip, every 10 days. The staff are lovely much more attentive than her previous residence. Unfortunately, mum has had issues since her arrival but the staff are getting the appropriate people in to check things out. The staff are diligent, caring, understanding + compassionate. Always a smile, a warm welcome and a listening ear to my concerns.

My father-in-law has been in Amberley Hall since September 2025 for rehabilitation but dementia has set in, and his ability to walk again became non-existent, but the care and kindness and making him and us so welcome was amazing. He is now at Amberley permanently, and his wife is a resident too, so they are still together. The persistence from management of Amberley, we are truly grateful.

Spotlessly clean and welcoming.

My father has been here for 2 months now and we can't fault a thing. All the staff are so friendly and caring, nothing is too much trouble. Dad enjoys the activities and seems to join in with most things. His stamina has improved since being here which is good to see. Well done to you all, I'll be booking my room soon!!!!!

I am writing on behalf of my husband, who had a 3 week stay at Amberley. The care he received was excellent, and all the staff nurses/helpers were all very caring, which I am sure resulted in my husband coming home. We are very very appreciative of this kind of care.

Mum was a resident at Amberley Hall for 6 years. The staff on Kensington Wing were exceptional and we are very thankful for the love and support they showed to mum. In the last few years, Mum has really struggled to communicate, and the staff have had to anticipate her needs, which they have done wonderfully. When I visited mum, everyone was very friendly and wanted to keep me up to date with mum's condition. I would highly recommend Amberly Hall to others.

I was apprehensive about coming into a care home. However, my time and care at Goodwins Hall has been a very positive experience. The staff have been very caring and kind, and nothing has been too much trouble. When I needed extra care, it was given promptly and professionally. The home has a nice atmosphere. It is clean and tidy with nice facilities for visitors, and good communal spaces. The staff are absolute treasures.

I wish tham all well.

Well done to the entertainment team, keep up the good work

Everyone looked after my mother very very. If she had to go somewhere again, thats where I would want her to go.

My expereance at Goodwins is exerlent they took me and my wife who is incapable of standing up or walking without aid and using pads day and night they bent over backwards to suit out needs at very short notice due our kitchin floor having to be replaced.

I have been at Amberley Hall Care Home for rehab after losing use of my legs from the waist down (spinal stenosis). The physio and care staff have all worked so hard to help me recover, very helpful, always there to help. I would recommend this home to anyone. I would like to say a big thank you physio staff for the patience with me.