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Care Homes Owned by Athena Care Homes (UK) Ltd in Norfolk

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Athena Care Homes (UK) Ltd in Norfolk

Only the locations & reviews in Norfolk for Athena Care Homes (UK) Ltd are showing below.

View the details of all 7 locations (with 810 reviews) owned by Athena Care Homes (UK) Ltd

Athena Care Homes (UK) Ltd Locations in Norfolk (2)

 - Browse 2 Care Homes owned by Athena Care Homes (UK) Ltd in Norfolk
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Goodwins Hall Care Home
Goodwins Road, King's Lynn PE30 5PD 
9.8 142 reviews
Goodwins Hall Care Home, King's Lynn, Norfolk
"After a horror story 5 days in experimental I was offered the chance to come back hear to Goodwins Hall Care Home. I was told to ready in 1…"   Read all 142 reviews
  • from £1,350 / week
  • 78 Rooms
Location Type Care Home

Goodwins Hall is an award-winning, purpose-built care home in King’s Lynn, Norfolk, providing high-quality, person-centred Residential Care, Dementia Care, Nursing Care, and short-term Respite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Amberley Hall Care Home
55 Baldock Drive, King's Lynn PE30 3DQ 
9.6 164 reviews
Amberley Hall Care Home, King's Lynn, Norfolk
"I was a resident at Amberley Hall for rehab purposes following a fall. Overall, I found the care given was very good, I was treated with…"   Read all 164 reviews
  • from £1,350 / week
  • 106 Rooms
Location Type Care Home

Amberley Hall is an award-winning, purpose-built care home in King’s Lynn, Norfolk, providing exceptional Residential Care, Dementia Care, Nursing Care, and short-term Respite Care in a modern and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Athena Care Homes (UK) Ltd Reviews in Norfolk (306)

9.7

Athena Care Homes (UK) Ltd has a Group Review Score of 9.7 (9.653) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Athena Care Homes (UK) Ltd must have a Review Score.

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Review of

Amberley Hall Care Home

from D F (Son of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was sent to Amberley for rehabilitation after a stay in hospital. Her room was bright, clean and met her needs. NHS rehab staff were very active, trying to get individuals mobile again. The team leaders kept us informed of any notable points and were very approachable. The care staff are very friendly
and made mum very welcome and made her short stay as pleasant as possible. The cafe is an ideal place for visitors to join up with loved ones.
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeThank you for your kind feedback. We are so pleased to hear that your mother had a positive rehabilitation stay at Amberley Hall and it is wonderful to know that the NHS rehabilitation team, team leaders, and care staff provided such supportive, approachable, and welcoming care throughout her stay.

The team will be delighted to hear your comments, and it is also lovely to know that the caf provided a comfortable place for family visits.

Thank you for sharing your experience, and we wish your mother all the very best - we are always here should you need us!
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Review of

Amberley Hall Care Home

from Jean M (Respite Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was a resident at Amberley Hall for rehab purposes following a fall. Overall, I found the care given was very good, I was treated with respect at all times.
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeThank you so much for your amazing review! You kind feedback is very much appreciated and I will be sure to share with our home team.
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Review of

Amberley Hall Care Home

from Victoria P (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Forever grateful to the staff for agreeing to welcome my father from A&E "after hours". We were all shown such kindness during the time Dad was there. Dad did not like the food and was not well enough to participate in the activities. We were surprised there was no TVV in the room. Someone else's slipper
was found under Dad's bed, which made us question the cleanliness.
Thank you to everyone who cared for my father during a very stressful time. Would recommend.
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeThank you for your kind recommendation. We are so pleased we could support your father and family during what we understand was a very stressful and emotional time.

We are sorry to hear that your father did not enjoy the food during his stay and appreciate your feedback. We always try to accommodate individual preferences wherever possible, particularly when residents are unwell.

TV's are provided for residents who self-fund a respite stay and our long-term residents commonly choose to bring their own TV's from home for familiarity and comfort, which may have caused some confusion about provision.

Regarding the slipper found under the bed, we sincerely apologise for this oversight within our Memory Care community personal belongings can occasionally become misplaced. We completely understand how this may have impacted your perception of cleanliness. Please be assured that our home's housekeeping is very important to us and your feedback shared with the team.
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Review of

Amberley Hall Care Home

from Annabel H (Daughter of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was taken with some other residents on a trip to the lavender farm. I met them there and it was such a happy experience. All the carers were so kind and thoughtful and everyone had a lovely time. Going out of the home where it is possible is so valuable for their mental health and happiness. A
big thank you to everyone who organised it.
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeThank you vey much for your lovely words and kind feedback about our Amberley Hall and the team too. We are delighted to hear that your Mum enjoyed her latest excursion and thank you once again for your great review!
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Review of

Goodwins Hall Care Home

from T M (Resident) published on 30 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a horror story 5 days in experimental I was offered the chance to come back hear to Goodwins Hall Care Home. I was told to ready in 1 hrs to swap homes. I was ready in 7 minutes. Back hear in one hour. And I personally am over the moon with the whole experience so far the place has a calming affect
on me.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for your feedback. It's a real pleasure to have you here with us, and we're delighted to hear that you're feeling more comfortable and at ease. We will be sure to pass your kind words on to our team.
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Review of

Amberley Hall Care Home

from David P (Son of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was pleasantly surprised and impressed by the care home , it met with all of my expectations and above , I can't fault anything regarding the care that my parent is receiving.
Both inside and out the care home is as it should be , very welcoming , supportive and caring to not just the individuals
that reside there, but also to all visitors family and friends of the care home .
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeThank you so much for your amazing feedback and great review about our home, staff and the care that we provide. It really does mean the world to us and thank you for taking the time to share it.
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Review of

Goodwins Hall Care Home

from Helen H (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since mum arrived, I have loved popping in to see her. She was, previously, 85 miles away and it was a long trip, every 10 days. The staff are lovely much more attentive than her previous residence. Unfortunately, mum has had issues since her arrival but the staff are getting the appropriate people
in to check things out. The staff are diligent, caring, understanding + compassionate. Always a smile, a warm welcome and a listening ear to my concerns.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for taking the time to leave feedback about our home and staff too. Your kind words about Mum's experience really do mean a lot to us all and I will be sure to share them with the team.
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Review of

Amberley Hall Care Home

from J B (Daughter-in-law of Resident) published on 9 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been in Amberley Hall since September 2025 for rehabilitation but dementia has set in, and his ability to walk again became non-existent, but the care and kindness and making him and us so welcome was amazing. He is now at Amberley permanently, and his wife is a resident too, so
they are still together. The persistence from management of Amberley, we are truly grateful.
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeThank you for your sincere words and amazing feedback about our home and the care that you Father in Law and his wife receive. It really does mean so much to us all here at the home and truly is appreciated. Thank you so much!
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Review of

Amberley Hall Care Home

from Elizabeth W (Daughter of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had a wonderful tour of the home, met by friendly manager and team. The residents were walking around and chatting which is what I want for mum. I know she will feel at home so I have chosen Amberly Hall.
Spotlessly clean and welcoming.
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeDear Elizabeth,

Thank you for taking the time to share your positive experience following your visit. We are delighted to hear that you found the home welcoming, clean, and full of friendly interactions. Creating a warm and engaging environment where residents feel comfortable and at home is very important to us.

We truly appreciate your kind words about our team and atmosphere, and we look forward to supporting your mum as she settles in and makes Amberley Hall her new home.
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Review of

Amberley Hall Care Home

from Lynne H (Daughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been here for 2 months now and we can't fault a thing. All the staff are so friendly and caring, nothing is too much trouble. Dad enjoys the activities and seems to join in with most things. His stamina has improved since being here which is good to see. Well done to you all, I'll be booking
my room soon!!!!!
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeThank you so much for your glowing review about our home, your Dad's experience at Amberley Hall and with the activities we host too! Your lovely words mean the world to us all and I will be sure to share with our home team!
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Review of

Amberley Hall Care Home

from Bernard W (Husband of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am writing on behalf of my husband, who had a 3 week stay at Amberley. The care he received was excellent, and all the staff nurses/helpers were all very caring, which I am sure resulted in my husband coming home. We are very very appreciative of this kind of care.
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeThank you so much for taking the time to leave such a lovely review about our home and you husband's stay with us. It really means a lot to us all of our team and we look forward to welcoming you again soon should you need us at Amberley Hall.
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Review of

Amberley Hall Care Home

from S P (Daughter of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was a resident at Amberley Hall for 6 years. The staff on Kensington Wing were exceptional and we are very thankful for the love and support they showed to mum. In the last few years, Mum has really struggled to communicate, and the staff have had to anticipate her needs, which they have done wonderfully.
When I visited mum, everyone was very friendly and wanted to keep me up to date with mum's condition. I would highly recommend Amberly Hall to others.
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeThank you very much for sharing such lovely feedback about our home team and the care that Mum received over the 6 years with us at Amberley Hall. I can assure you that we all appreciate what you have said and I will be sure to share your sentiments with all of our team!
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Review of

Goodwins Hall Care Home

from D W (Resident) assisted by family/friend published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was apprehensive about coming into a care home. However, my time and care at Goodwins Hall has been a very positive experience. The staff have been very caring and kind, and nothing has been too much trouble. When I needed extra care, it was given promptly and professionally. The home has a nice
atmosphere. It is clean and tidy with nice facilities for visitors, and good communal spaces. The staff are absolute treasures.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for sharing your experience with us. We know that coming into a care home can feel daunting, so we're really pleased to hear that your time at Goodwins Hall has been such a positive one. Your kind words about the care, the atmosphere, and our facilities mean a great deal to us. Most of all, your praise for our staff will truly make their day, they work incredibly hard, and being described as "absolute treasures" is something they'll be very proud of. Thank you again for taking the time to leave such thoughtful feedback.
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Review of

Goodwins Hall Care Home

from Pamela B (Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my thanks and gratitude to the staff, carers and caterers for the and help I have received during my stay here.
I wish tham all well.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you for taking the time to share your kind feedback. We are very pleased to hear that you felt well supported during your stay. Your thanks and good wishes will be shared with our staff, carers, and catering team, who will greatly appreciate your comments. We wish you all the very best for the future.
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Review of

Amberley Hall Care Home

from C J (Daughter-in-law of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely visit to Amberley today, the staff work so hard to entertain their residents. Today was a dementia cafe with mocktails, lovely atmosphere, sun was shining on the outside and the inside! My father in law drank 2 mocktails, he thought he was drinking a cocktail in the sunshine, lovely to see
the residents enjoying themselves.
Well done to the entertainment team, keep up the good work
Reply from Jude shibu, Support Manager at Amberley Hall Care HomeDear Ms. Johnson,
Thank you so much for your kind and thoughtful review. We are absolutely delighted to hear that you and your father-in-law enjoyed the dementia caf and mocktail afternoon at Amberley. Its wonderful to know that the atmosphere, activities, and sunshine, both inside and out made for such a special experience. Hearing that residents felt happy, relaxed, and well cared for truly means a lot to our team.
Your kind words about our staff, facilities, and overall care are greatly appreciated and will be shared with the team, especially the entertainment staff who work so hard to create these meaningful moments. Thank you again for taking the time to share your experience, it really encourages us to continue delivering the highest standard of care and support.
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Review of

Goodwins Hall Care Home

from Linda R (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone looked after my mother very very. If she had to go somewhere again, thats where I would want her to go.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for your kind feedback. We're truly grateful for your words and are glad to hear that your mother was so well cared for. Knowing you would choose us again means a great deal to our team.
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Review of

Goodwins Hall Care Home

from Raymond M (Respite Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My expereance at Goodwins is exerlent they took me and my wife who is incapable of standing up or walking without aid and using pads day and night they bent over backwards to suit out needs at very short notice due our kitchin floor having to be replaced.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you for your kind feedback. We are very pleased to hear that you and your wife felt well cared for during your stay with us.
We understand how challenging your situation was, especially at short notice, and we are glad our team could support you and make you as comfortable as possible. Your appreciation means a great deal to us, and we will be sure to share your comments with our staff.
Thank you for choosing Goodwins. We wish you and your wife all the very best.
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Review of

Amberley Hall Care Home

from Peggy C (Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Amberley Hall Care Home for rehab after losing use of my legs from the waist down (spinal stenosis). The physio and care staff have all worked so hard to help me recover, very helpful, always there to help. I would recommend this home to anyone. I would like to say a big thank you physio
staff for the patience with me.
Reply from Blessy Masilamani, Home Manager at Amberley Hall Care HomeDear Peggy,
Thank you very much for taking the time to share such a positive review of your stay at Amberley Hall Care Home.
We are delighted to hear about your rehabilitation journey and that our physiotherapy and care teams were able to support you with patience, encouragement, and dedication. Your kind words are truly appreciated and will be shared with the staff, who work extremely hard to support our residents' recovery and wellbeing.
It is especially rewarding to know that you felt well cared for and supported throughout your time with us. Thank you for your recommendation and for trusting us during an important stage of your recovery.
We wish you continued progress and all the very best for the future.
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Review of

Goodwins Hall Care Home

from Christine H (Sister of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the care, staff + facilities excellent. The cleanliness was very evident on all visits. My brother was in paliative care and received both care and dignity from all the staff. I could not fault anything.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for taking the time to leave such an amazing review. Your feedback really does mean a lot to us all here at Goodwins Hall!
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Review of

Goodwins Hall Care Home

from Steve G (Son of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been Goodwins Hall for over 1 year - I live away, so it is quite a long journey, however the staff from the bottom to the top have been fantastic. They keep me informed of everything that goes on with my father and they deal very diplomaticaly with a situation between my family and my
fathers partner and make things very easy for us.
Reply from Flavia Hansell, Home Manager at Goodwins Hall Care HomeThank you so much for your kind words. We are delighted to hear that you feel supported and informed while your father is with us. Our team strives to provide the best care and maintain open communication, especially in sensitive situations, so it's wonderful to know that it has made things easier for you and your family. We truly appreciate your feedback and will continue to provide the highest level of care for your father.
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Awards / Recognitions (10)

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