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Care Home Owned by Athena Care Homes (UK) Ltd in Suffolk

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Athena Care Homes (UK) Ltd in Suffolk

Only the locations & reviews in Suffolk for Athena Care Homes (UK) Ltd are showing below.

View the details of all 7 locations (with 765 reviews) owned by Athena Care Homes (UK) Ltd

Athena Care Homes (UK) Ltd Locations in Suffolk (1)

1 Care Home owned by Athena Care Homes (UK) Ltd in Suffolk
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Avocet Court Care Home

Monmouth Close, Ipswich IP2 8RS 

9.7 171 reviews
"Very welcoming and staff are only to help with anything. Nothing is to much trouble. Curtious, caring polite and kind. Its a pleasure and a…"   Read all 171 reviews
Location Type Care Home

Avocet Court care home is a part of Athena Care Home (UK) Ltd group, situated in Monmouth Close, Ipswich. The care home offers nursing, dementia nursing, residential, residential dementia and palliative care. The home also provides respite care… Read more about Avocet Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 153 Rooms
  • from £1,250 / week

Athena Care Homes (UK) Ltd Reviews in Suffolk (171)

9.6

Athena Care Homes (UK) Ltd has a Group Review Score of 9.6 (9.579) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Athena Care Homes (UK) Ltd must have a Review Score.

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Review of

Avocet Court Care Home

from June M (Wife of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and staff are only to help with anything. Nothing is to much trouble. Curtious, caring polite and kind. Its a pleasure and a relief to know that my husband is in such good hands.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your lovely feedback. Were so glad to hear you feel reassured and well supportedyour kind words mean a great deal to our team.
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Review of

Avocet Court Care Home

from Roger S (Resident) assisted by family/friend published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I receive is excellent. I am well looked after. I enjoy my time here and join in
with the activities. I enjoy the company of other residents. The food is good and I can choose an alternative if I am not keen on what is on offer. The carers are lovely and really looked after me. I especially
enjoy playing bingo and listening to the singers who visit us. I am happy here and I am glad to call her my home.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time for the lovely review, we are so pleased you are part of the Athena family
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Review of

Avocet Court Care Home

from Leigh M (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum, Vera, was brought to you on the 2nd January, I can't thank you all enough for all your amazing care and support so far the staff are all so helpful, and nothing is too much trouble. My mum seems to be very settled and happy with her surroundings.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for your lovely feedback. We're delighted to hear that Vera settled in well and was happy in her surroundings. It means a great deal to us to know our team's care and support have made a positive difference for both your mum and your family. Thank you for taking the time to share this.
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Review of

Avocet Court Care Home

from Tracy T (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been looked after very well, she has been fed well, and there has been plenty of fluids.
She has been treated very well and the place is very clean and tidy.
The carers, staff and management are all very nice. The cleanliness of the home has been ok but needs a little more attention.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for your kind feedback. Were really pleased to hear your mum has been well looked after and that youve found our team caring and supportive. We appreciate your comments about cleanliness and will take them on board. Thank you again for sharing your experience.
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Review of

Avocet Court Care Home

from Catrina M (Friend of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care home
Really happy with the level of care
I Would def recommend especially after trying so many other homes this has been by far the best
Chelsea one of the members of staff was amazing and a real asset
The level of care is outstanding
There professionalism, responsiveness, and genuine
commitment to there clients truely sets them apart.
The staff really go above and beyond
I highly recommend them to any one looking for a reliable, trustworthy and top tier care team
Really really happy
Thanks to all
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to leave a review. We truly appreciate your kind words and will be delighted to share your very positive comments with the team.
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Review of

Avocet Court Care Home

from I W (Son-in-law of Resident) published on 1 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law is a resident of Avocet Court Care Home and is very happy with her carers and the care she receives. During my weekly visits I have seen a big improvement in my mother in laws general happiness. She has been takin part in the entertainment activities which she has really enjoyed the
social side of this interaction with staff and fellow residents.


The management are very good at making sure everyone is aware of the activities being organised and making sure that family members are welcome at all times.


Overall both my wife and I are very happy with everything that the home provides and the support given to us as family members of our loved ones in the care home

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Review of

Avocet Court Care Home

from Sally W (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is amazing very caring staff, my father passed away 2 years ago, the staff were amazing who looked after him for 6 yrs till he passed, my mother is now in avocet and so happy, she was so withdrawn after Covid, but now she is smiling and joining all the activities that avocet arrange for all
the residents, office staff and everyone are so friendly and caring
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Review of

Avocet Court Care Home

from S E (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the lovely staff enough for the consistent care they gave my mum.
She had an awful fall in London and was in a London hospital for 3 weeks. Then transfered to Advocet court for rehabilitation.
From the time she arrived. The staff were wonderful.
It really is a home from home.
The
place has such a happy atmosphere with people that treated my mum with the upmost respect and dignity.
It was such a relief knowing she was being looked after by such caring upbeat people.
The food always looked delicious and there was always some kind of entertainment going on.
It was a weight lifted from my shoulders knowing I didn't have to worry about her.
She came on leaps and bounds with physio and has now returned home with carers going in twice a day.
I was quite sad she had to leave as it was such a joyous place to be.
I could not have asked for better care for mum.
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Review of

Avocet Court Care Home

from David B (Son of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has stayed at two other care homes in Suffolk that were more show homes than care homes. I found at Avocet Kayleigh and all the staff were so helpful, most caring and friendly. It cannot be an easy job at times, but nothing was too much trouble. I would say the care was outstanding. All the residents
looked happy, well cared for and relaxed. There was no smell, and everything was very clean although some walls could of done with a paint! But it all made most homely. A pity was full and I couldn't get a permanent place for my dad but highly recommend if you can.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for your kind and thoughtful feedback. We're truly touched to hear your positive experience with Kayleigh and the team at Avocet. We understand how important it is for a care home to feel both welcoming and homely, and we're glad this made a difference to you. We're sorry we weren't able to offer a permanent place for your dad at this time, but we truly appreciate your recommendation - it means the world to our team. Please don't hesitate to get in touch if we can help in the future.
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Review of

Avocet Court Care Home

from S P (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Slightly dated room but excellent care, which was the most important aspect of my mother's stay after a spell in hospital before going home.
The carers were very attentive, the food appetising and it was generally much better than the private care home we had used previously.
Thank you for all you
did for my mother while she was with you.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for such a lovely review, we are so pleased you and your mum were happy with the care and support provided. we will pass on your positive feedback with the team
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Review of

Avocet Court Care Home

from J C (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased so far, Mum seems to like it here and the staff have been very nice and friendly.
Reply from The Manager, General Manager at Avocet Court Care Homethank you for taking the time to leave us a review, your positive feedback means a lot and we will share with our team
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Review of

Avocet Court Care Home

from Linda S (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in really well; she enjoys the company of other residents and care staff. We are kept informed as to her health updates and any problems as they arise. We receive regular emails with info as to what is happening in Harlech House and invites to events. She is happy, and that's what matters.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to write such a lovely review we appreciate your great feedback and will share this with the team
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Review of

Avocet Court Care Home

from P C (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum settled in well, all staff were helpful, professional and caring. She was well looked after and happy. The place was clean, the food was good, and nothing was too much trouble. We felt welcome and included in Mum's care.
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Review of

Avocet Court Care Home

from J A (Son of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a great comfort to know my Dad was being cared for so well as he recovered.
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Review of

Avocet Court Care Home

from S R (Niece of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
It has been a big change for my Aunt, but shes always happy when we visit and the staff made such a lovely effort on her birthday!
The staff are caring and always there if we have any questions that need answering
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Review of

Avocet Court Care Home

from Garry M (Son of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are the real stars here. They were so kind and caring and always happy and upbeat. I couldn't fault the care. The kitchen were always happy to work around the menu to cater for mums likes and dislikes.
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Review of

Avocet Court Care Home

from S P (Wife of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff work hard and very kind.
Reply from The Manager, General Manager at Avocet Court Care Homethank you for taking the time to leave us a review, your positive feedback means a lot and we will share with our team.
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Review of

Avocet Court Care Home

from P B (Daughter-in-law of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law went to Avocet Court for assessment following a spell in hospital. The staff were friendly, helpful and caring. She was well cared for and treated with dignity. The facilities were very good and helped her transition from hospital to her current care home.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for your feedback, i will share your positive comments with the team
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Review of

Avocet Court Care Home

from Margaret L (Wife of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my husband was referred for rehabilitation did not know what to expect but can happily say need not have worried. He received excellent care and was kept informed. All staff were lovely and it really put my mind at rest that he was getting the best care and treated with dignity. The setting is
lovely and the overall experience was positive.
Thank you from us both.
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Review of

Avocet Court Care Home

from S S (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both receptionists are very friendly and informative. Refreshments available, drink in or takeaway cups for hot drinks. A nice place to sit. Mum in for rehabilitation following a hospital discharge. All staff very welcoming in the house. Good care taken with mum, her every need catered for willingly.
Mum settled very quickly and is enjoying watching the wildlife out of her window. No negative comments.
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Awards / Recognitions (10)

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