Care Homes Owned by Athena Care Homes (UK) Ltd in Suffolk

There is always free tea, coffee and (usually) home made cake available, if the previous visitors haven't grabbed it all! One of the residents (Roger) is nominated as Resident Ambassador, and very kindly, does his best to make the other residents feel at home. Thank you Roger!

I have always found every member of staff team to be friendly, knowledgeable & obliging. Everyone is very welcoming, the rooms are clean and there is a relaxed, yet controlled atmosphere. I have found good emphasis on health, safety & security for staff & residents. Thank you.

Very positive when first approaching. The staff are delightful, very helpful. The room is everything one could wish for. The short time I have visited am very impressed. Thank you.

A wonderful pleasant care home such beautiful surroundings , extra friendly staff ,spotlessly clean in all areas and good substantial home cooked food for residents. Visitors are made very welcome by the friendly staff and nothing to much trouble . If ever I needed a care home or hear of someone who did Avocet Court would be my first and only choice as don't think you'll find a more caring care home in the town or surrounding area.

The pace of her recovery, including building her confidence, is to date hugely positive and great to see!

Staff are amazing! All so friendly and helpful. Facilities are great especially the Reception cafe. Couldn't praise the staff enough. How they all remain so happy and approachable is beyond me.

My mum was treated with dignity and understanding. Staff and house supervisor (Powys) were excellent. Needs to be better links with medical care as infections need to be treated without delays. Cause by slow registration with doctor. Short term residents should perhaps be treated by own doctor. Thank you for looking after my mum.

Care at weekends definitely does not seem to be as organised and well managed as it is during the week.

From the time my mother went into the care home she couldn't have been treated better. Considering how busy the staff are there wasn't a long wait once the attention button was pressed. The staff were amazing with my mother and I have to say to me too, I was there virtually every day and sometimes twice a day, always met with a smile and hello, had cups of tea made for me as well. I extend mine and my mother's gratitude to Kayleigh and her team, I will pop in every now and again as I miss my cups of tea.

Apart from the lovely staff who care daily for my grandad, I enjoy the home made cake made for us when we visit, we pop in for a hot chocolate and cake, school cake especially!

My mother was sent to Avocet Court for rehab after hospital. Sadly, at 91 she lost her mobility and asked if she could remain at Avocet Court. The care there has been wonderful. The staff are caring and seek guidance from family. When she developed a pressure sore they were quick to inform us and to treat it and it has now cleared up. The food is good and mum enjoys it. All in all, very happy with mums care.

My mother has been here for six weeks. I have found all the staff to be very polite and helpful. Unfortunately, she has to leave next week, which is such a shame as there are no vacancies.

When visiting the reception area with my nan, husband and children. The staff was were welcoming and friendly. Making us feel comfortable and making sure we had everything we needed.

As it was such a sunny day, we celebrated her birthday in the garden. The outdoor space is absolutely lovely, with beautiful flowers, ornaments, comfortable seating and plenty of shade. It's also fully wheelchair accessible, making it easy for our whole family to spend time together and enjoy the occasion.

Mum stayed in Powys House as a temporary resident following discharge from hospital. The carers and Powys staff were all amazing, helpful, professional, friendly, quick to respond to call bells and always polite and very smiley :) Special thanks to Rakia, Cayleigh + all the office staff too for answering my endless questions! Overall, mum's stay has been brilliant, and she's going home much more independent. Thank you

Super friendly staff make it an enjoyable visit, always welcoming and allowing me to join in with my friend with the activities of the day. The cafe is a lovely area to have a coffee and a chat (especially the free cake ) the whole site is always clean and tidy making the experience a happy one. Well done .

Mum settled in very well. Staff have been very good, pleasant & kind, there so much care giving. She's always clean & smiling. And looks like she's put on a bit of weight. We love the 'cafe' and its a pleasant gift to know that you are generous with lovely coffee & cakes. We have had nice walks around the court, and I feel happy to leave Mum knowing she's well cared for.

There are always activities taking place to keep residents engaged and entertained. Both of my loved ones who have lived there, including one who has sadly since passed away, were genuinely happy and well cared for. Knowing they were treated with such dignity, compassion, and respect means more than words can express.

As a partner of one of your residents I must say how impressed I am with Avocet Court when my friend was admitted I was very worried but shouldn't have been. The care given is amazing so is the quality and choice of food. We have found the staff are excellent so friendly and caring. Everywhere is kept so clean and it really is a pleasure to visit. I must say how lovely to visit the cafe and I give thanks to the caring receptionists as I struggle with my mobility they have been so very helpful.

Lovely home happy staff.All the Staff don't mind if you ask them anything they try and help if they can.Food is good and a lovely cafe to take your loved ones to help yourself and it's free Rooms a bit basic but once you add your loved ones things it makes it feel like home lots of activities to join in with