"Mum settled in very well. Staff have been very good, pleasant & kind, there so much care giving. She's always clean & smiling. And looks..."Read all 186 reviews
from £1,250 / week153 Rooms
Location Type: Care Home
Avocet Court is a modern care home in Ipswich, Suffolk, providing high-quality Residential Care, Dementia Care, Nursing Care, and short-term Respite Care in a welcoming and professionally supported environment.
Designed... Read more
Older Person Care
Respite Care
Permanent Care
Dementia Residential Care
Nursing Care
Residential Care
Dementia Nursing Care
Showing 1 to 1 of 1
Athena Care Homes (UK) Ltd Reviews in Suffolk (186)
9.7
Athena Care Homes (UK) Ltd has a Group Review Score of 9.7 (9.652) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Athena Care Homes (UK) Ltd must have a Review Score.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Athena Care Homes (UK) Ltd
Loading...
Showing 186 reviews matching selected criteria
Review of Avocet Court Care Home from Mandy E (Daughter of Resident) published on 28 July 2026 Submitted via Postal Card•
Overall Experience
Mum settled in very well. Staff have been very good, pleasant & kind, there so much care giving. She's always clean & smiling. And looks like she's put on a bit of weight. We love the 'cafe' and its a pleasant gift to know that you are generous with lovely coffee & cakes. We have had nice walks around the court, and I feel happy to leave Mum knowing she's well cared for.
↩Reply from Ruth Garnham, Home Manager at Avocet Court Care Home
Thank you so much for kind words and great review about our home and the care that we provide for your Mum. Delighted to hear that you are also enjoying our Caf too. Your feedback really means so much to us all and I will be sure to share with the team!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Avocet Court Care Home from J T (Daughter of Resident) published on 23 July 2026 Submitted via Website•
Overall Experience
I can't thank the manager and staff enough for the exceptional care they provide. The manager was more than helpful-she was absolutely brilliant in what was an incredibly stressful situation, offering support, guidance, and reassurance throughout. Every member of staff has been friendly, approachable, and genuinely helpful, even while caring for a loved one with dementia who can be very challenging at times. Their patience, kindness, and professionalism have been outstanding. The food is excellent-I'd happily eat there myself every day! The home is always clean, the rooms are well maintained, and the safety and security are top-notch, giving us complete peace of mind.
There are always activities taking place to keep residents engaged and entertained. Both of my loved ones who have lived there, including one who has sadly since passed away, were genuinely happy and well cared for. Knowing they were treated with such dignity, compassion, and respect means more than words can express.
↩Reply from Ruth Garnham, Home Manager at Avocet Court Care Home
Thank you for taking the time to share such thoughtful feedback. Our team are truly grateful for your kind words and is honoured to have been able to support. Providing compassionate dementia care, high-quality residential care, and a safe, welcoming environment remains the team's priority and your...
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from Patricia L (Partner of Resident) published on 21 July 2026 Submitted via Postal Card•
Overall Experience
As a partner of one of your residents I must say how impressed I am with Avocet Court when my friend was admitted I was very worried but shouldn't have been. The care given is amazing so is the quality and choice of food. We have found the staff are excellent so friendly and caring. Everywhere is kept so clean and it really is a pleasure to visit. I must say how lovely to visit the cafe and I give thanks to the caring receptionists as I struggle with my mobility they have been so very helpful.
↩Reply from Ruth Garnham, Home Manager at Avocet Court Care Home
Thank you so much for your amazing review about our home and the care that we provide, the food available and cleanliness of Avocet Court too! It really does mean so much to all of of us and I will be sure to share your kind words with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from D H (Daughter of Resident) published on 16 July 2026 Submitted via Website•
Overall Experience
Lovely home happy staff.All the Staff don't mind if you ask them anything they try and help if they can.Food is good and a lovely cafe to take your loved ones to help yourself and it's free Rooms a bit basic but once you add your loved ones things it makes it feel like home lots of activities to join in with
↩Reply from Ruth Garnham, Home Manager at Avocet Court Care Home
Thank you very much for taking the time to leave this great review. Your kind words about our team, our home, the food served, activities hosted and our Caf really do mean so much to us all. Thank you!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Avocet Court Care Home from B H (Sister of Resident) published on 1 July 2026 Submitted via Website•
Overall Experience
My sister stayed at advocet for 6 weeks she was moved to a another care home on arrival it was discovered she had a category 3 wound between her legs whilst at advocet we were not informed of anything she used to scream out when being moved but that was not investigated so wound not treated we as a family feel she was neglected whilst staying at this care home and found that the communication between family and care home was non existent we are disgusted at the state of her wound this could now be infected the place where she is now have dressed the wound and is looking after her
↩Reply from Jude Shibu, Regional Director at Avocet Court Care Home
Thank you for taking the time to share your feedback with us.
We are sorry to learn of your concerns regarding your sister's stay at Avocet Court. We take all feedback from residents, and their families seriously and carefully consider any matters brought to our attention.
At Athena Care...
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from Stuart F (Son of Resident) published on 10 June 2026 Submitted via Postal Card•
Overall Experience
I've been delighted with the quality of the service at Avocet Court. The cleanliness and appearance of the building inside and out is amazing. I didn't know what to expect when my father started his rehabilitation, but everything I've seen has exceeded my expectations.
↩Reply from Ruth Garnham, Home Manager at Avocet Court Care Home
Thank you for your amazingly kind feedback and great review about our home, cleanliness, service and the care your father experiences. This really means a lot to us all at the home and is very much appreciated!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from Janet C (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card•
Overall Experience
Excellent, first class, felt well cared for, staff always found time to stop and talk. Every one very kind and caring. Mum says thank you.
↩Reply from Ruth Garnham, Home Manager at Avocet Court Care Home
Thank you so much for your outstanding review about our home, cleanliness and care experienced during your father's rehabilitation. Your kind words really mean the world to each and every one of us here at Avocet Court!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from Karren D (Daughter of Resident) published on 1 June 2026 Submitted via Postal Card•
Overall Experience
Excellent level of care. Staff are brilliant. Everywhere is spotless and nothing is too much trouble. Chris is lovely. The cafe is a great feature. There is always a fresh cuppa and cake available. Care home get a lot of bad press but to put it simply, I would live here!
The hairdresser has also done a great job.
↩Reply from Ruth Garnham, Home Manager at Avocet Court Care Home
Thank you so much for your kind words about our team, the care that we provide, our homes cleanliness, our Cafe and Hairdresser too! Your feedback means a lot to us all here at Avocet Court and I will be sure to share with the team!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from S H (Resident / Service User) published on 1 June 2026 Submitted via Postal Card•
Overall Experience
Really nice and clean, food excellent, staff helpful.
↩Reply from Ruth Garnham, Home Manager at Avocet Court Care Home
Thank you for your great 5 star review about our home. Your feedback is very much appreciated by all of our team here at Avocet Court. Thank you very much!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from Melissa W (Friend of Resident) published on 1 June 2026 Submitted via Postal Card•
Overall Experience
Very nice facilities. Warn and friendly staff and Chris was very accommodating.
↩Reply from Ruth Garnham, Home Manager at Avocet Court Care Home
Wow! Thank you so much for your amazing review about Avocet Court - really does mean the world to us all! Thank you!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from T M (Daughter of Resident) published on 9 March 2026 Submitted via Website•
Overall Experience
My dad stayed at Avocet Court from the middle of Jan 2026 after a stay in hospital. The care he got was amazing , whatever their role was they all went above and beyond , not only for my dad but for his family too. Any problems we had they were on it straight away. Whilst in there it was my mum & dad's 59th wedding anniversary and Avocet made it really special for them. The staff especially in Cilgerran were outstanding
↩Reply from Ruth Garnham, Home Manager at Avocet Court Care Home
Thank you so much for your outstanding feedback about the care that your Dad received and your whole family's experience at Avocet Court. Your lovely words really do mean the world to us all and I will be sure to share them with the team!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Avocet Court Care Home from L W (Son of Resident) published on 4 March 2026 Submitted via Postal Card•
Overall Experience
Found the home clean and staff excellent.
↩Reply from Ruth Garnham, Home Manager at Avocet Court Care Home
Thank you so much for taking the time to leave such lovely feedback about our home and staff. We really do appreciate it and I will be sure to share your review with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from Teresa E (Daughter-in-law of Resident) published on 23 February 2026 Submitted via Postal Card•
Overall Experience
Very friendly - polite, nice atmosphere.
↩Reply from The Manager, General Manager at Avocet Court Care Home
Thank you for your kind words. Were delighted that you feel the warmth and friendliness of our home thats exactly what we strive for every day.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from Mandy B (Daughter of Resident) published on 23 February 2026 Submitted via Postal Card•
Overall Experience
My mother has been here for 4 1/2, in all that time, she has been treated with exceptional care. The carers, nurses, and reception staff are all excellent. I cannot fault the care home, the staff work very hard and are always very friendly and supportive. I know I can relax and know my mother is ok, and if there are any concerns, they will call me. I recommend this care home to anyone. A big thank you to everybody.
↩Reply from The Manager, General Manager at Avocet Court Care Home
Thank you also for your recommendation and for your continued confidence in our team. We will be sure to pass on your thanks to everyone.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from D M (Daughter of Resident) published on 23 February 2026 Submitted via Postal Card•
Overall Experience
Overall, we have no complaints, the staff excellent. Chef does lovely meals, trying to tempt mum into eating more. Care, couldn't wish for better, sometimes a small delay answering the buzzer, but we understand how busy they are. Everyone has made mum feel welcome and are interested in what she says.
If mum is happy, we are happy. Thanks to everyone.
↩Reply from The Manager, General Manager at Avocet Court Care Home
Thank you for your wonderful feedback. Were so pleased to hear that your mum feels happy and well looked after thats the most important thing to us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from B G (Daughter of Resident) published on 19 February 2026 Submitted via Postal Card•
Overall Experience
From the moment mum came into Avocet Court, we were made to feel so welcome. Chris welcomed me with open arms and a cuppa and cake, reassuring me that all would be ok. Mum's care has also been excellent. The staff are so caring and have built a great rapport with mum. The activities they provide are so engaging and varied, something for everyone. And the food is lovely and plentiful. Thank you so much for caring for mum, and us too.
↩Reply from Ruth Garnham, Home Manager at Avocet Court Care Home
Thank you so much for taking the time to write such an amazing review about your experience with our home team at Avocet Court and the care, food and activities we provide. I can assure you your kind words mean the world to us and are very much appreciated!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from June M (Wife of Resident) published on 2 February 2026 Submitted via Postal Card•
Overall Experience
Very welcoming and staff are only to help with anything. Nothing is to much trouble. Curtious, caring polite and kind. Its a pleasure and a relief to know that my husband is in such good hands.
↩Reply from Ruth Garnham, Home Manager at Avocet Court Care Home
Thank you for your lovely feedback. Were so glad to hear you feel reassured and well supported your kind words mean a great deal to our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from Roger S (Resident / Service User) published on 28 January 2026 Submitted via Postal Card•
Overall Experience
The care I receive is excellent. I am well looked after. I enjoy my time here and join in
with the activities. I enjoy the company of other residents. The food is good and I can choose an alternative if I am not keen on what is on offer. The carers are lovely and really looked after me. I especially enjoy playing bingo and listening to the singers who visit us. I am happy here and I am glad to call her my home.
↩Reply from The Manager, General Manager at Avocet Court Care Home
Thank you for taking the time for the lovely review, we are so pleased you are part of the Athena family
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from Leigh M (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card•
Overall Experience
My mum, Vera, was brought to you on the 2nd January, I can't thank you all enough for all your amazing care and support so far the staff are all so helpful, and nothing is too much trouble. My mum seems to be very settled and happy with her surroundings.
↩Reply from The Manager, General Manager at Avocet Court Care Home
Thank you so much for your lovely feedback. We're delighted to hear that Vera settled in well and was happy in her surroundings. It means a great deal to us to know our team's care and support have made a positive difference for both your mum and your family. Thank you for taking the time to share this.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Avocet Court Care Home from Tracy T (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card•
Overall Experience
My mum has been looked after very well, she has been fed well, and there has been plenty of fluids. She has been treated very well and the place is very clean and tidy.
The carers, staff and management are all very nice. The cleanliness of the home has been ok but needs a little more attention.
↩Reply from The Manager, General Manager at Avocet Court Care Home
Thank you so much for your kind feedback. Were really pleased to hear your mum has been well looked after and that youve found our team caring and supportive. We appreciate your comments about cleanliness and will take them on board. Thank you again for sharing your experience.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Athena Care Homes (UK) Ltd to verify any information. View our terms and conditions. Athena Care Homes (UK) Ltd has an Enhanced Service -more info.