Avocet Court Care Home

Monmouth Close, Ipswich IP2 8RS
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9.7 166 Reviews
  • Avocet Court Care Home, Ipswich
Avocet Court care home is a part of Athena Care Home (UK) Ltd group, situated in Monmouth Close, Ipswich.

The care home offers nursing, dementia nursing, residential, residential dementia and palliative care.

The home also provides respite care and welcomes those who are living with Parkinson’s and also the young physically disabled.

All rooms are situated on the ground floor for ease of access.

The nursing and care team are trained to an extremely high standard to enable them to provide exceptionable and passionate care.

In 2021 they were finalists in the Suffolk Care Awards Team of the Year category!
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Care Provided by Avocet Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 153 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250

These prices are only a guideline, please contact Avocet Court Care Home to find out the exact price for your requirements.

Contact Avocet Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avocet Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Ruth Garnham (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1993
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (113)
  • Single Rooms with Ensuite Wet Room (24)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Parking

  • Extensive car park on site for all visitors.

Avocet Court Care Home Reviews (166)

9.7

Avocet Court Care Home has a Review Score of 9.7 (9.696) out of 10, based on 61 reviews in the last 2 years.
Over all time Avocet Court Care Home has 166 reviews.

Overall Experience
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  • 4
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Date Published
  • 166
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Reviewer Connection to Avocet Court Care Home
  • 47
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  • 15
  • 7
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  • 5
  • 4
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  • 3
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  • 2
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  • 1
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Total of 166, showing 1-20
Review from I W (Son-in-law of Resident) published on 1 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law is a resident of Avocet Court Care Home and is very happy with her carers and the care she receives. During my weekly visits I have seen a big improvement in my mother in laws general happiness. She has been takin part in the entertainment activities which she has really enjoyed the
social side of this interaction with staff and fellow residents.


The management are very good at making sure everyone is aware of the activities being organised and making sure that family members are welcome at all times.


Overall both my wife and I are very happy with everything that the home provides and the support given to us as family members of our loved ones in the care home

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Review from Sally W (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is amazing very caring staff, my father passed away 2 years ago, the staff were amazing who looked after him for 6 yrs till he passed, my mother is now in avocet and so happy, she was so withdrawn after Covid, but now she is smiling and joining all the activities that avocet arrange for all
the residents, office staff and everyone are so friendly and caring
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Review from S E (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the lovely staff enough for the consistent care they gave my mum.
She had an awful fall in London and was in a London hospital for 3 weeks. Then transfered to Advocet court for rehabilitation.
From the time she arrived. The staff were wonderful.
It really is a home from home.
The
place has such a happy atmosphere with people that treated my mum with the upmost respect and dignity.
It was such a relief knowing she was being looked after by such caring upbeat people.
The food always looked delicious and there was always some kind of entertainment going on.
It was a weight lifted from my shoulders knowing I didn't have to worry about her.
She came on leaps and bounds with physio and has now returned home with carers going in twice a day.
I was quite sad she had to leave as it was such a joyous place to be.
I could not have asked for better care for mum.
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Review from David B (Son of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has stayed at two other care homes in Suffolk that were more show homes than care homes. I found at Avocet Kayleigh and all the staff were so helpful, most caring and friendly. It cannot be an easy job at times, but nothing was too much trouble. I would say the care was outstanding. All the residents
looked happy, well cared for and relaxed. There was no smell, and everything was very clean although some walls could of done with a paint! But it all made most homely. A pity was full and I couldn't get a permanent place for my dad but highly recommend if you can.
Reply from The Manager, General Manager at Avocet Court Care Home
Thank you so much for your kind and thoughtful feedback. We're truly touched to hear your positive experience with Kayleigh and the team at Avocet. We understand how important it is for a care home to…read more
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Review from S P (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Slightly dated room but excellent care, which was the most important aspect of my mother's stay after a spell in hospital before going home.
The carers were very attentive, the food appetising and it was generally much better than the private care home we had used previously.
Thank you for all you
did for my mother while she was with you.
Reply from The Manager, General Manager at Avocet Court Care Home
Thank you for such a lovely review, we are so pleased you and your mum were happy with the care and support provided. we will pass on your positive feedback with the team
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Review from J C (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased so far, Mum seems to like it here and the staff have been very nice and friendly.
Reply from The Manager, General Manager at Avocet Court Care Home
thank you for taking the time to leave us a review, your positive feedback means a lot and we will share with our team
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Review from Linda S (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in really well; she enjoys the company of other residents and care staff. We are kept informed as to her health updates and any problems as they arise. We receive regular emails with info as to what is happening in Harlech House and invites to events. She is happy, and that's what matters.
Reply from The Manager, General Manager at Avocet Court Care Home
Thank you for taking the time to write such a lovely review we appreciate your great feedback and will share this with the team
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Review from P C (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum settled in well, all staff were helpful, professional and caring. She was well looked after and happy. The place was clean, the food was good, and nothing was too much trouble. We felt welcome and included in Mum's care.
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Review from J A (Son of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a great comfort to know my Dad was being cared for so well as he recovered.
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Review from S R (Niece of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
It has been a big change for my Aunt, but shes always happy when we visit and the staff made such a lovely effort on her birthday!
The staff are caring and always there if we have any questions that need answering
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Review from Garry M (Son of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are the real stars here. They were so kind and caring and always happy and upbeat. I couldn't fault the care. The kitchen were always happy to work around the menu to cater for mums likes and dislikes.
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Review from S P (Wife of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff work hard and very kind.
Reply from The Manager, General Manager at Avocet Court Care Home
thank you for taking the time to leave us a review, your positive feedback means a lot and we will share with our team.
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Review from P B (Daughter-in-law of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law went to Avocet Court for assessment following a spell in hospital. The staff were friendly, helpful and caring. She was well cared for and treated with dignity. The facilities were very good and helped her transition from hospital to her current care home.
Reply from The Manager, General Manager at Avocet Court Care Home
Thank you so much for your feedback, i will share your positive comments with the team
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Review from Margaret L (Wife of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my husband was referred for rehabilitation did not know what to expect but can happily say need not have worried. He received excellent care and was kept informed. All staff were lovely and it really put my mind at rest that he was getting the best care and treated with dignity. The setting is
lovely and the overall experience was positive.
Thank you from us both.
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Review from S S (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both receptionists are very friendly and informative. Refreshments available, drink in or takeaway cups for hot drinks. A nice place to sit. Mum in for rehabilitation following a hospital discharge. All staff very welcoming in the house. Good care taken with mum, her every need catered for willingly.
Mum settled very quickly and is enjoying watching the wildlife out of her window. No negative comments.
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Review from Nigel B (Son of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care for my father is very good. They are very caring & supportive to my family.
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Review from Jane B (Wife of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally I am impressed with my husband's care. Maybe, the building itself is rather old and tired in places.
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Review from Isabel A (Wife of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my husband 5 days every week. Who is contented to be here, for rehabilitation and physio. He enjoys the food which is variety and well presented. cups of drink, tea, coffee and of course cold drinks are served during the day. Entertainment is organised daily by a staff member. Staff are helpful
and very caring. Enabling my husband to progress in his walking and balance with frame.
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Review from Karen F (Daughter of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has received excellent care and support from the staff. We have had regular contact from the staff with updates on mum's care. Nothing seems to be too much. I would recommend this unit for other carers. Cannot comment on activities or cost as discharged from hospital to some. Mum unable to participate
in the many activities arranged by the staff.
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Review from Susan G (Daughter-in-law of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The reception we got as a family was very welcoming from day one. The colleagues are very friendly, helpful and nothing is too much trouble. We feel we can ask any question and they answer straight away and if not come back with whats happening. Alot of care is taken to settle mum in. Cannot comment
on activities as Mum has not tried them yet. But when passing, sounds good and clients laughing and clapping, music playing. The day room is bright and always cheery.
Reply from Ruth Garnham, General Manager at Avocet Court Care Home
Thank you for such a lovely review, we are so pleased you feel so welcomed and your mum are happy with the care and support provided. we will pass on your positive feedback with the team
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Current Review Score: 9.7 (9.696)

Overview of Review Score

The Review Score of 9.7 (9.696) out of 10 for Avocet Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 61 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.696 for Avocet Court Care Home is calculated as follows: ( (527 Excellents x 5) + (152 Goods x 4) + (29 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 710 Ratings = 4.696
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avocet Court Care Home is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 153 registered maximum number of service users is 30.6, which has been reached with 59 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (1)

Ruth

Ruth Garnham

Job Title: Home Manager Joined: 2021

Ruth is part of the furniture at Avocet Court. Having started here in April 1994 she was originally interviewed for a role as a bank housekeeper. Quickly moving through the ranks, she became head housekeeper, worked in laundry, as a training and admin assistant and deputy before taking on her current role.


Ruth loves her job because every day is different. Outside of work, Ruth has 2 daughters and a granddaughter.

Frequently Asked Questions about Avocet Court Care Home

What types of Care is Avocet Court Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Avocet Court Care Home have?

There are 113 Single Rooms.

What are the Facilities & Services at Avocet Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Avocet Court Care Home to the centre of Ipswich?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avocet Court Care Home to verify any information. View our terms and conditions. Avocet Court Care Home has an Enhanced Service - more info.