Avocet Court Care Home

Monmouth Close, Ipswich IP2 8RS
Review Us
9.7 171 Reviews
  • Avocet Court Care Home, Ipswich
Avocet Court, located in Ipswich, offers outstanding person-centred residential care, dementia care, nursing care, and short-term respite stays.

The home features four bespoke, ground-floor care communities, each with its own tranquil and private quiet lounge to share meaningful moments together with family and friends.

These smaller communities help residents feel safe and comfortable in familiar surroundings; while ensuring they have 24/7 access to the support they need.

Bedrooms are equipped with a resident interaction nurse-call system, and the home’s dining rooms provide nutritious, home-cooked meals and a choice of dishes from seasonal menus developed by the home's chef teams.

Each community also has an Activities Lounge, giving residents the freedom to take part in a rich, resident-led Lifestyles programmes, while also offering the option to enjoy home events and celebrations.

Avocet Court also benefits from a welcoming café, patio terraces, and beautifully landscaped gardens, which are frequently praised by residents and visitors alike.

The home's nursing and care teams are highly trained and professionally developed to deliver exceptional, bespoke care to everyone who calls Avocet Court their home.
Show Avocet Court Care Home on the Map

Care Provided by Avocet Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 153 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250

Weekly care fees Avocet Court are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,250 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.

These prices are only a guideline, please contact Avocet Court Care Home to find out the exact price for your requirements.

Contact Avocet Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avocet Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ruth Garnham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1993
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (115)
  • Single Rooms with Ensuite Wet Room (24)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Please feel free to visit Avocet Court at any time - the door is always open!


    Visitors more than welcome to come along to the Lifestyles Programme of activities at Avocet Court and join loved ones as they participate too.

Parking

  • Standard and Disabled car parking spaces are available at the front of the home.

Avocet Court Care Home Reviews (171)

9.7

Avocet Court Care Home has a Review Score of 9.7 (9.729) out of 10, based on 57 reviews in the last 2 years.
Over all time Avocet Court Care Home has 171 reviews.

Overall Experience
  • 125
  • 38
  • 4
  • 3
  • 1
Date Published
  • 171
  • 15
  • 34
  • 57
  • 114
Reviewer Connection to Avocet Court Care Home
  • 49
  • 33
  • 24
  • 16
  • 7
  • 6
  • 6
  • 5
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 171, showing 1-20
Review from June M (Wife of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and staff are only to help with anything. Nothing is to much trouble. Curtious, caring polite and kind. Its a pleasure and a relief to know that my husband is in such good hands.
Reply from Ruth Garnham, Home Manager at Avocet Court Care HomeThank you for your lovely feedback. Were so glad to hear you feel reassured and well supported your kind words mean a great deal to our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Roger S (Resident) assisted by family/friend published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I receive is excellent. I am well looked after. I enjoy my time here and join in
with the activities. I enjoy the company of other residents. The food is good and I can choose an alternative if I am not keen on what is on offer. The carers are lovely and really looked after me. I especially
enjoy playing bingo and listening to the singers who visit us. I am happy here and I am glad to call her my home.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time for the lovely review, we are so pleased you are part of the Athena family
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Leigh M (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum, Vera, was brought to you on the 2nd January, I can't thank you all enough for all your amazing care and support so far the staff are all so helpful, and nothing is too much trouble. My mum seems to be very settled and happy with her surroundings.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for your lovely feedback. We're delighted to hear that Vera settled in well and was happy in her surroundings. It means a great deal to us to know our team's care and support have made a positive difference for both your mum and your family. Thank you for taking the time to share this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tracy T (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been looked after very well, she has been fed well, and there has been plenty of fluids.
She has been treated very well and the place is very clean and tidy.
The carers, staff and management are all very nice. The cleanliness of the home has been ok but needs a little more attention.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for your kind feedback. Were really pleased to hear your mum has been well looked after and that youve found our team caring and supportive. We appreciate your comments about cleanliness and will take them on board. Thank you again for sharing your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catrina M (Friend of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care home
Really happy with the level of care
I Would def recommend especially after trying so many other homes this has been by far the best
Chelsea one of the members of staff was amazing and a real asset
The level of care is outstanding
There professionalism, responsiveness, and genuine
commitment to there clients truely sets them apart.
The staff really go above and beyond
I highly recommend them to any one looking for a reliable, trustworthy and top tier care team
Really really happy
Thanks to all
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to leave a review. We truly appreciate your kind words and will be delighted to share your very positive comments with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I W (Son-in-law of Resident) published on 1 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law is a resident of Avocet Court Care Home and is very happy with her carers and the care she receives. During my weekly visits I have seen a big improvement in my mother in laws general happiness. She has been takin part in the entertainment activities which she has really enjoyed the
social side of this interaction with staff and fellow residents.


The management are very good at making sure everyone is aware of the activities being organised and making sure that family members are welcome at all times.


Overall both my wife and I are very happy with everything that the home provides and the support given to us as family members of our loved ones in the care home

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally W (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is amazing very caring staff, my father passed away 2 years ago, the staff were amazing who looked after him for 6 yrs till he passed, my mother is now in avocet and so happy, she was so withdrawn after Covid, but now she is smiling and joining all the activities that avocet arrange for all
the residents, office staff and everyone are so friendly and caring
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S E (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the lovely staff enough for the consistent care they gave my mum.
She had an awful fall in London and was in a London hospital for 3 weeks. Then transfered to Advocet court for rehabilitation.
From the time she arrived. The staff were wonderful.
It really is a home from home.
The
place has such a happy atmosphere with people that treated my mum with the upmost respect and dignity.
It was such a relief knowing she was being looked after by such caring upbeat people.
The food always looked delicious and there was always some kind of entertainment going on.
It was a weight lifted from my shoulders knowing I didn't have to worry about her.
She came on leaps and bounds with physio and has now returned home with carers going in twice a day.
I was quite sad she had to leave as it was such a joyous place to be.
I could not have asked for better care for mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David B (Son of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has stayed at two other care homes in Suffolk that were more show homes than care homes. I found at Avocet Kayleigh and all the staff were so helpful, most caring and friendly. It cannot be an easy job at times, but nothing was too much trouble. I would say the care was outstanding. All the residents
looked happy, well cared for and relaxed. There was no smell, and everything was very clean although some walls could of done with a paint! But it all made most homely. A pity was full and I couldn't get a permanent place for my dad but highly recommend if you can.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for your kind and thoughtful feedback. We're truly touched to hear your positive experience with Kayleigh and the team at Avocet. We understand how important it is for a care home to feel both welcoming and homely, and we're glad this made a difference to you. We're sorry we weren't able to offer a permanent place for your dad at this time, but we truly appreciate your recommendation - it means the world to our team. Please don't hesitate to get in touch if we can help in the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S P (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Slightly dated room but excellent care, which was the most important aspect of my mother's stay after a spell in hospital before going home.
The carers were very attentive, the food appetising and it was generally much better than the private care home we had used previously.
Thank you for all you
did for my mother while she was with you.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for such a lovely review, we are so pleased you and your mum were happy with the care and support provided. we will pass on your positive feedback with the team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased so far, Mum seems to like it here and the staff have been very nice and friendly.
Reply from The Manager, General Manager at Avocet Court Care Homethank you for taking the time to leave us a review, your positive feedback means a lot and we will share with our team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda S (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in really well; she enjoys the company of other residents and care staff. We are kept informed as to her health updates and any problems as they arise. We receive regular emails with info as to what is happening in Harlech House and invites to events. She is happy, and that's what matters.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to write such a lovely review we appreciate your great feedback and will share this with the team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P C (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum settled in well, all staff were helpful, professional and caring. She was well looked after and happy. The place was clean, the food was good, and nothing was too much trouble. We felt welcome and included in Mum's care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J A (Son of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a great comfort to know my Dad was being cared for so well as he recovered.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S R (Niece of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
It has been a big change for my Aunt, but shes always happy when we visit and the staff made such a lovely effort on her birthday!
The staff are caring and always there if we have any questions that need answering
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Garry M (Son of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are the real stars here. They were so kind and caring and always happy and upbeat. I couldn't fault the care. The kitchen were always happy to work around the menu to cater for mums likes and dislikes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S P (Wife of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff work hard and very kind.
Reply from The Manager, General Manager at Avocet Court Care Homethank you for taking the time to leave us a review, your positive feedback means a lot and we will share with our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P B (Daughter-in-law of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law went to Avocet Court for assessment following a spell in hospital. The staff were friendly, helpful and caring. She was well cared for and treated with dignity. The facilities were very good and helped her transition from hospital to her current care home.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for your feedback, i will share your positive comments with the team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret L (Wife of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my husband was referred for rehabilitation did not know what to expect but can happily say need not have worried. He received excellent care and was kept informed. All staff were lovely and it really put my mind at rest that he was getting the best care and treated with dignity. The setting is
lovely and the overall experience was positive.
Thank you from us both.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both receptionists are very friendly and informative. Refreshments available, drink in or takeaway cups for hot drinks. A nice place to sit. Mum in for rehabilitation following a hospital discharge. All staff very welcoming in the house. Good care taken with mum, her every need catered for willingly.
Mum settled very quickly and is enjoying watching the wildlife out of her window. No negative comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.729)

Overview of Review Score

The Review Score of 9.7 (9.729) out of 10 for Avocet Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 57 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 56 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.729 for Avocet Court Care Home is calculated as follows: ( (508 Excellents x 5) + (134 Goods x 4) + (23 Satisfactorys x 3) ) ÷ 665 Ratings = 4.729
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avocet Court Care Home is based on 56 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 153 registered maximum number of service users is 30.6, which has been reached with 56 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (14)

Meet the Team (1)

Ruth

Ruth Garnham

Job Title: Home Manager Joined: 1994

Hello, my name is Ruth, and I am the Home Manager at Avocet Court, having joined the home in 1994.


I absolutely adore my job because every day is different, and I truly enjoy spending time with our residents, as well as their families and friends when they visit our home. As an experienced Home Manager, I fully understand how challenging the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.


I am passionate about ensuring our residents are safe and enabled to lead fully enriched lives while consistently receiving outstanding care. This is a responsibility I take very seriously, and as a team, it is imperative that this standard is delivered every single day.


Our team here at Avocet Court is dedicated to ensuring that all residents are treated with dignity, respect, and compassion, enabling them to enjoy life while we create happy and meaningful memories together.


My door is always open, I am here to support you in any way I can, and I look forward to welcoming you to Avocet Court very soon!

Frequently Asked Questions about Avocet Court Care Home

What types of Care is Avocet Court Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Avocet Court Care Home have?

There are 115 Single Rooms.

What are the Facilities & Services at Avocet Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Avocet Court Care Home to the centre of Ipswich?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avocet Court Care Home to verify any information. View our terms and conditions. Avocet Court Care Home has an Enhanced Service - more info.