Avocet Court Care Home

Monmouth Close, Ipswich IP2 8RS
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9.7 176 Reviews
  • Avocet Court Care Home, Ipswich
Avocet Court, located in Ipswich, offers outstanding person-centred residential care, dementia care, nursing care, and short-term respite stays.

The home features four bespoke, ground-floor care communities, each with its own tranquil and private quiet lounge to share meaningful moments together with family and friends.

These smaller communities help residents feel safe and comfortable in familiar surroundings; while ensuring they have 24/7 access to the support they need.

Bedrooms are equipped with a resident interaction nurse-call system, and the home’s dining rooms provide nutritious, home-cooked meals and a choice of dishes from seasonal menus developed by the home's chef teams.

Each community also has an Activities Lounge, giving residents the freedom to take part in a rich, resident-led Lifestyles programmes, while also offering the option to enjoy home events and celebrations.

Avocet Court also benefits from a welcoming café, patio terraces, and beautifully landscaped gardens, which are frequently praised by residents and visitors alike.

The home's nursing and care teams are highly trained and professionally developed to deliver exceptional, bespoke care to everyone who calls Avocet Court their home.
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Care Provided by Avocet Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 153 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250

Weekly care fees Avocet Court are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,250 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.

These prices are only a guideline, please contact Avocet Court Care Home to find out the exact price for your requirements.

Contact Avocet Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avocet Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ruth Garnham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1993
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (115)
  • Single Rooms with Ensuite Wet Room (24)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Please feel free to visit Avocet Court at any time - the door is always open!


    Visitors more than welcome to come along to the Lifestyles Programme of activities at Avocet Court and join loved ones as they participate too.

Parking

  • Standard and Disabled car parking spaces are available at the front of the home.

Avocet Court Care Home Reviews (176)

9.7

Avocet Court Care Home has a Review Score of 9.7 (9.735) out of 10, based on 61 reviews in the last 2 years.
Over all time Avocet Court Care Home has 176 reviews.

Overall Experience
  • 131
  • 37
  • 4
  • 3
  • 1
Date Published
  • 176
  • 16
  • 32
  • 61
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Reviewer Connection to Avocet Court Care Home
  • 52
  • 34
  • 24
  • 16
  • 7
  • 7
  • 6
  • 5
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 176, showing 21-40
Review from S R (Niece of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
It has been a big change for my Aunt, but shes always happy when we visit and the staff made such a lovely effort on her birthday!
The staff are caring and always there if we have any questions that need answering
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Review from Garry M (Son of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are the real stars here. They were so kind and caring and always happy and upbeat. I couldn't fault the care. The kitchen were always happy to work around the menu to cater for mums likes and dislikes.
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Review from S P (Wife of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff work hard and very kind.
Reply from The Manager, General Manager at Avocet Court Care Homethank you for taking the time to leave us a review, your positive feedback means a lot and we will share with our team.
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Review from P B (Daughter-in-law of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law went to Avocet Court for assessment following a spell in hospital. The staff were friendly, helpful and caring. She was well cared for and treated with dignity. The facilities were very good and helped her transition from hospital to her current care home.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for your feedback, i will share your positive comments with the team
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Review from Margaret L (Wife of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my husband was referred for rehabilitation did not know what to expect but can happily say need not have worried. He received excellent care and was kept informed. All staff were lovely and it really put my mind at rest that he was getting the best care and treated with dignity. The setting is
lovely and the overall experience was positive.
Thank you from us both.
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Review from S S (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both receptionists are very friendly and informative. Refreshments available, drink in or takeaway cups for hot drinks. A nice place to sit. Mum in for rehabilitation following a hospital discharge. All staff very welcoming in the house. Good care taken with mum, her every need catered for willingly.
Mum settled very quickly and is enjoying watching the wildlife out of her window. No negative comments.
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Review from Nigel B (Son of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care for my father is very good. They are very caring & supportive to my family.
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Review from Jane B (Wife of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally I am impressed with my husband's care. Maybe, the building itself is rather old and tired in places.
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Review from Isabel A (Wife of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my husband 5 days every week. Who is contented to be here, for rehabilitation and physio. He enjoys the food which is variety and well presented. cups of drink, tea, coffee and of course cold drinks are served during the day. Entertainment is organised daily by a staff member. Staff are helpful
and very caring. Enabling my husband to progress in his walking and balance with frame.
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Review from Karen F (Daughter of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has received excellent care and support from the staff. We have had regular contact from the staff with updates on mum's care. Nothing seems to be too much. I would recommend this unit for other carers. Cannot comment on activities or cost as discharged from hospital to some. Mum unable to participate
in the many activities arranged by the staff.
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Review from Susan G (Daughter-in-law of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The reception we got as a family was very welcoming from day one. The colleagues are very friendly, helpful and nothing is too much trouble. We feel we can ask any question and they answer straight away and if not come back with whats happening. Alot of care is taken to settle mum in. Cannot comment
on activities as Mum has not tried them yet. But when passing, sounds good and clients laughing and clapping, music playing. The day room is bright and always cheery.
Reply from Ruth Garnham, General Manager at Avocet Court Care HomeThank you for such a lovely review, we are so pleased you feel so welcomed and your mum are happy with the care and support provided. we will pass on your positive feedback with the team
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Review from Jo E (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been with Avocet for nearly 6 months now. The care is second to none.
All of the staff are amazing, kind friendly, attentive. They all make you feel welcome.
They hold some fantastic events all year round.
I couldn't ask for a better care home for my mum amd her needs.
So thank you
to all of you!
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for such a lovely review, we are so pleased you and your mum are happy with the care and support provided. we will pass on your positive feedback with the team
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Review from Sally B (Daughter-in-law of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff - reception and management. Mother inlaw as well looked after and had a good 2 years with the home. She enjoyed the activities and food and always stated that all staff met her needs.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you Sally for the positive comments, mum in law was a pleasure to care for. We will share your feedback with the team.
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Review from D T (Son of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was on respite after being in hospital after various falls. Once in Avocet Court she settled well and the professionalism of the care support was very good. No complaints by my mother only praise and very thankful for the service/support she had. The staff very pleasant and willing to assist
with a smile. My mother enjoyed the activities and meeting others enjoying their company. Always good food/drink at regular intervals. Many thanks for looking after my mother.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to complete the review, we are glad your mum was happy with the care and support we glad her. Thank you for your kind words which we will share with our team
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Review from Ann B (Sister-in-law of Resident) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found Avocet Court a warm, welcoming environment. I could see it was committed to serve the needs of each individual, understanding the difficulties that increasing cognitive impairment brings. Placing someone you love in the care of someone else is a huge step but my questions were answered and I
felt supported during this difficult time. It's a transition for my sister-in-law as well as us.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to do such a lovely review we are always here to support you as well as your loved one , we will pass it on to our team member.
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Review from Diane B (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Mum spent just under a month at Avocet Court in an NHS funded reablement bed. The facilities were good if a little dated with a lovely bright and airy communal lounge and a large bedroom. On some occasions there was a lingering odour in the lounge. Mum was well fed but often left drinks untouched. Some
staff were lovely, welcoming and friendly, others less so. They were usually very busy and staff availability to discuss any queries or concerns was variable but overall they were responsive when available. One or two of the team stood out as natural carers and nothing was too much for them. There were issues with equipment function and availability which took a couple of weeks to resolve (call alarm, crash mat and sensor mat).
The reablement came to an early end as the therapists felt they could do no more for Mum. Within less than a week in a new care home Mum's mobility and continence have improved beyond our expectations, leaving us disappointed with the provision at Avocet Court.
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Review from Cara B (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My fathers first time going into a home. Myself and my family were so worried about leaving him. We should have never been worried! The staff are so lovely, the home is lovely and clean. My dad is having the best care.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your lovely feedback, its so nice to hear. We will share your feedback with our team
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Review from Sally P (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Avocet Care Home (Harlech House) in Ipswich for over a year, and throughout that time the staff are always been compassionate and caring towards my mum. Whenever I have asked questions the staff are always helpful. I am really impressed by the positive attitude shown by
all of the caring team.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you Sally for your kind words and for taking the time to share your positive experience with us caring for your mum. We will share your positive feedback with our team on our Harlech community
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Review from M C (Daughter of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is happy and settled here, which is the most important thing to my sisters and I. While not the most modern care home, there is a constant programme of improvements taking place. The carers are fantastic, as is the activities coordinator. The food is excellent, good quality and plentiful.
Reply from Ruth Garnham, General Manager at Avocet Court Care HomeThank you for your kind words and for taking the time to share your positive experience with us caring for your mum. We will share your lovely feedback with our team.
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Review from Alison B (Niece of Resident) published on 20 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt died on 23rd January in your care. Her care with you over the past 7 years was very good. Care and communication with relatives was 9 out of 10. She loved her time with you and considered it her home.
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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for Avocet Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 61 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 60 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.735 for Avocet Court Care Home is calculated as follows: ( (547 Excellents x 5) + (141 Goods x 4) + (24 Satisfactorys x 3) ) ÷ 712 Ratings = 4.735
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avocet Court Care Home is based on 60 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 153 registered maximum number of service users is 30.6, which has been reached with 60 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (8)

Ruth

Ruth Garnham

Job Title: Home Manager Joined: 1994

Hello, my name is Ruth, and I am the Home Manager at Avocet Court, having joined the home in 1994.


I absolutely adore my job because every day is different, and I truly enjoy spending time with our residents, as well as their families and friends when they visit our home. As an experienced Home Manager, I fully understand how challenging the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.


I am passionate about ensuring our residents are safe and enabled to lead fully enriched lives while consistently receiving outstanding care. This is a responsibility I take very seriously, and as a team, it is imperative that this standard is delivered every single day.


Our team here at Avocet Court is dedicated to ensuring that all residents are treated with dignity, respect, and compassion, enabling them to enjoy life while we create happy and meaningful memories together.


My door is always open, I am here to support you in any way I can, and I look forward to welcoming you to Avocet Court very soon!

Nina

Nina Morris

Job Title: Clinical Deputy Manager Joined: 2009

Hello, my name is Nina, and I am the Clinical Deputy Manager here at Avocet Court.


From an early age, I spent many days in care homes with my mother, who was a Home Manager. During this time, I knew instinctively that I wanted to train as a nurse and care for people.


I obtained my BSc in General Nursing in 2009 from the University of Ulster, Northern Ireland and joined the team at Avocet Court as a Clinical Lead Nurse, progressing to Clinical Deputy Manager within five years.


I am extremely proud to help lead such a wonderful team and to ensure that our residents receive outstanding care every single day. I am deeply motivated by supporting others and am committed to providing the highest standards of residential, dementia, and nursing care to everyone who calls Avocet Court their home.

Monika

Monika Rohtla

Job Title: Administration Manager

Hello, my name is Monika and I am the Administration Manager here at Avocet Court.


I am here to assist and provide answers to any contractual questions in addition to accounting and financial services at the home.


I truly care about what our residents and colleagues think, feel and experience whilst in my company and when they stay at or visit our home. Great customer service and colleague support is something I believe in and always strive to achieve.


Everyone has a story to tell and nothing gives me more pleasure than ensuring that our residents, their families, community friends and staff are all fully supported and welcomed at Avocet Court.


If there is anything that I can do to help, please do not hesitate to ask or call and I look forward to meeting you soon!

Michael

Michael Hands

Job Title: Maintenance Operative

Hello, my name is Michael and I am Maintenance Operative here at Avocet Court.


Helping to make our home inviting, comfortable and safe for our residents, relatives, guests and colleagues is absolutely paramount to me.


I am exceptionally proud to work for Athena and am committed to maintaining the highest standards in everything that we do for those that have chosen to make Avocet Court their home.


If there is anything that I can do to help when you visit please do not hesitate to ask and I will do my very best to assist you!

Gina

Gina Fox

Job Title: Head Housekeeper

Hello, my name is Gina, and I am the Head Housekeeper here at Avocet Court.


Through years of experience, I am committed and passionate about maintaining a clean, safe, and welcoming environment for our residents here at the home.


Nothing drives me more than making a real difference every day to the lives of those we support here at Avocet Court.

Kelvin

Kelvin Freeland

Job Title: Head Chef

Hello, my name is Kelvin, and I am the Head Chef here at Avocet Court.


Seeing our residents enjoy the dishes that the team and I create makes me very happy. It is a pleasure to get to know them, and their families, and learn all about their favourite dishes and flavours too!


Our Hospitality Team at Avocet Court is committed to providing seasonal home-cooked dishes offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites.


It is vital that we always get feedback, continuously deliver the highest quality of food and meet the nutritional requirements of every single resident who chooses to make Avocet Court their home!

Kayleigh

Kayleigh Murray

Job Title: Community Lead - Harlech Memory Care Community

Hello, my name is Kayleigh, and I am the Community Lead of our Harlech Memory Care Community here at Avocet Court.


Dementia Care has always been very close to my heart, and I am passionate that our residents are supported to live well with their memory care needs at all times.


Enabling our residents to settle comfortably into their new home is my number one priority, and making every day they spend with us is the best it possibly can be!

Francis

Francis Nyahe

Job Title: Community Lead - Cilgerran Community

Hello, my name is Francis, and I am the Community Lead of our Cilgerran Community at Avocet Court.


Avocet Court is unlike any other place that I have worked, and the standards of care and training are absolutely exceptional.


I thoroughly enjoy working alongside the team here at the home to provide the best care for our residents every single day!

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