Avocet Court Care Home

Monmouth Close, Ipswich IP2 8RS
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9.7 171 Reviews
  • Avocet Court Care Home, Ipswich
Avocet Court, located in Ipswich, offers outstanding person-centred residential care, dementia care, nursing care, and short-term respite stays.

The home features four bespoke, ground-floor care communities, each with its own tranquil and private quiet lounge to share meaningful moments together with family and friends.

These smaller communities help residents feel safe and comfortable in familiar surroundings; while ensuring they have 24/7 access to the support they need.

Bedrooms are equipped with a resident interaction nurse-call system, and the home’s dining rooms provide nutritious, home-cooked meals and a choice of dishes from seasonal menus developed by the home's chef teams.

Each community also has an Activities Lounge, giving residents the freedom to take part in a rich, resident-led Lifestyles programmes, while also offering the option to enjoy home events and celebrations.

Avocet Court also benefits from a welcoming café, patio terraces, and beautifully landscaped gardens, which are frequently praised by residents and visitors alike.

The home's nursing and care teams are highly trained and professionally developed to deliver exceptional, bespoke care to everyone who calls Avocet Court their home.
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Care Provided by Avocet Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 153 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250

Weekly care fees Avocet Court are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,250 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.

These prices are only a guideline, please contact Avocet Court Care Home to find out the exact price for your requirements.

Contact Avocet Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avocet Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ruth Garnham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1993
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (115)
  • Single Rooms with Ensuite Wet Room (24)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Please feel free to visit Avocet Court at any time - the door is always open!


    Visitors more than welcome to come along to the Lifestyles Programme of activities at Avocet Court and join loved ones as they participate too.

Parking

  • Standard and Disabled car parking spaces are available at the front of the home.

Avocet Court Care Home Reviews (171)

9.7

Avocet Court Care Home has a Review Score of 9.7 (9.729) out of 10, based on 57 reviews in the last 2 years.
Over all time Avocet Court Care Home has 171 reviews.

Overall Experience
  • 125
  • 38
  • 4
  • 3
  • 1
Date Published
  • 171
  • 15
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  • 57
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Reviewer Connection to Avocet Court Care Home
  • 49
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  • 24
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  • 7
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  • 6
  • 5
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 171, showing 21-40
Review from Nigel B (Son of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care for my father is very good. They are very caring & supportive to my family.
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Review from Jane B (Wife of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally I am impressed with my husband's care. Maybe, the building itself is rather old and tired in places.
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Review from Isabel A (Wife of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my husband 5 days every week. Who is contented to be here, for rehabilitation and physio. He enjoys the food which is variety and well presented. cups of drink, tea, coffee and of course cold drinks are served during the day. Entertainment is organised daily by a staff member. Staff are helpful
and very caring. Enabling my husband to progress in his walking and balance with frame.
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Review from Karen F (Daughter of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has received excellent care and support from the staff. We have had regular contact from the staff with updates on mum's care. Nothing seems to be too much. I would recommend this unit for other carers. Cannot comment on activities or cost as discharged from hospital to some. Mum unable to participate
in the many activities arranged by the staff.
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Review from Susan G (Daughter-in-law of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The reception we got as a family was very welcoming from day one. The colleagues are very friendly, helpful and nothing is too much trouble. We feel we can ask any question and they answer straight away and if not come back with whats happening. Alot of care is taken to settle mum in. Cannot comment
on activities as Mum has not tried them yet. But when passing, sounds good and clients laughing and clapping, music playing. The day room is bright and always cheery.
Reply from Ruth Garnham, General Manager at Avocet Court Care HomeThank you for such a lovely review, we are so pleased you feel so welcomed and your mum are happy with the care and support provided. we will pass on your positive feedback with the team
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Review from Jo E (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been with Avocet for nearly 6 months now. The care is second to none.
All of the staff are amazing, kind friendly, attentive. They all make you feel welcome.
They hold some fantastic events all year round.
I couldn't ask for a better care home for my mum amd her needs.
So thank you
to all of you!
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for such a lovely review, we are so pleased you and your mum are happy with the care and support provided. we will pass on your positive feedback with the team
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Review from Sally B (Daughter-in-law of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff - reception and management. Mother inlaw as well looked after and had a good 2 years with the home. She enjoyed the activities and food and always stated that all staff met her needs.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you Sally for the positive comments, mum in law was a pleasure to care for. We will share your feedback with the team.
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Review from D T (Son of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was on respite after being in hospital after various falls. Once in Avocet Court she settled well and the professionalism of the care support was very good. No complaints by my mother only praise and very thankful for the service/support she had. The staff very pleasant and willing to assist
with a smile. My mother enjoyed the activities and meeting others enjoying their company. Always good food/drink at regular intervals. Many thanks for looking after my mother.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to complete the review, we are glad your mum was happy with the care and support we glad her. Thank you for your kind words which we will share with our team
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Review from Ann B (Sister-in-law of Resident) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found Avocet Court a warm, welcoming environment. I could see it was committed to serve the needs of each individual, understanding the difficulties that increasing cognitive impairment brings. Placing someone you love in the care of someone else is a huge step but my questions were answered and I
felt supported during this difficult time. It's a transition for my sister-in-law as well as us.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to do such a lovely review we are always here to support you as well as your loved one , we will pass it on to our team member.
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Review from Diane B (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Mum spent just under a month at Avocet Court in an NHS funded reablement bed. The facilities were good if a little dated with a lovely bright and airy communal lounge and a large bedroom. On some occasions there was a lingering odour in the lounge. Mum was well fed but often left drinks untouched. Some
staff were lovely, welcoming and friendly, others less so. They were usually very busy and staff availability to discuss any queries or concerns was variable but overall they were responsive when available. One or two of the team stood out as natural carers and nothing was too much for them. There were issues with equipment function and availability which took a couple of weeks to resolve (call alarm, crash mat and sensor mat).
The reablement came to an early end as the therapists felt they could do no more for Mum. Within less than a week in a new care home Mum's mobility and continence have improved beyond our expectations, leaving us disappointed with the provision at Avocet Court.
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Review from Cara B (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My fathers first time going into a home. Myself and my family were so worried about leaving him. We should have never been worried! The staff are so lovely, the home is lovely and clean. My dad is having the best care.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your lovely feedback, its so nice to hear. We will share your feedback with our team
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Review from Sally P (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Avocet Care Home (Harlech House) in Ipswich for over a year, and throughout that time the staff are always been compassionate and caring towards my mum. Whenever I have asked questions the staff are always helpful. I am really impressed by the positive attitude shown by
all of the caring team.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you Sally for your kind words and for taking the time to share your positive experience with us caring for your mum. We will share your positive feedback with our team on our Harlech community
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Review from M C (Daughter of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is happy and settled here, which is the most important thing to my sisters and I. While not the most modern care home, there is a constant programme of improvements taking place. The carers are fantastic, as is the activities coordinator. The food is excellent, good quality and plentiful.
Reply from Ruth Garnham, General Manager at Avocet Court Care HomeThank you for your kind words and for taking the time to share your positive experience with us caring for your mum. We will share your lovely feedback with our team.
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Review from Alison B (Niece of Resident) published on 20 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt died on 23rd January in your care. Her care with you over the past 7 years was very good. Care and communication with relatives was 9 out of 10. She loved her time with you and considered it her home.
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Review from Suzanne S (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On Wednesday 15th of January, I was visiting my mother and like several other residents, Mum had a nasty cough and felt very unwell. A very nice lady from housekeeping came into Mum's room and we had a lovely chat about how this lady puts out fat balls and bird seed and what she does in the garden area.
My mum loves her garden at home so this really cheered Mum up after I left at 16.20 pm before tea arrived and I asked this lady to check on Mum for me, not only did she assist Mum with her meal, she was caring and patient and made Mum feel special and this morning the first thing Mum told me was how kind this lady had been. I believe anyone so caring should be made aware of how much this meant! Thank you.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to do such a lovely review, we will pass it on to our team member.
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Review from Paula O (Daughter-in-law of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law came to respite care at Avocet Court Care Home from the hospital. All staff were prompt in meeting his needs, both physically, medically and emotionally. The communication from reception to nursing staff was exceptional. We felt that all staff were professional and friendly and we can
see such an improvement in my father-in-law in all areas. Thank you so much.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for the lovely review and glad that father in law is so much better, we will pass the feedback on to our team.
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Review from Rita B (Wife of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we arrived at Avocet Court Care Home we didn't know what to expect, we were welcomed with a warm reception and my mind was put at rest as this was our first time in a care home, it was a family decision. Thank you.
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Review from A C (Son of Resident) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First-class. All staff have given excellent care to my mother. Thank you!
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for the lovely review, we will pass it on to our team.
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Review from M G (Brother of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The lady on reception was very friendly and helpful. All staff have been courteous and assuring. Have found Avocet Court Care Home an excellent overall experience.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to leave us feedback and glad you were happy with the care your brother received. We will share your positive feedback with our team.
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Review from Stephen C (Husband of Resident) published on 27 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife always tells me when I visit that she likes the place, the food is always good, and the staff are great, I visit three times a week and have lunch as well. I always get a phone call from one of the carers as to how she is. I also believe if it wasn't for the night staff my wife would not be
here now checking
her on three occasions over the time she has been there when she had heart failure and they called emergency ambulances. I cannot thank them enough. I would recommend Avocet court if I was asked.
Thanks to all the staff.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for the lovely review, we are so pleased you are happy with us caring for your wife and love that you feel part of our family too.
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Current Review Score: 9.7 (9.729)

Overview of Review Score

The Review Score of 9.7 (9.729) out of 10 for Avocet Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 57 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 56 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.729 for Avocet Court Care Home is calculated as follows: ( (508 Excellents x 5) + (134 Goods x 4) + (23 Satisfactorys x 3) ) ÷ 665 Ratings = 4.729
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avocet Court Care Home is based on 56 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 153 registered maximum number of service users is 30.6, which has been reached with 56 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (1)

Ruth

Ruth Garnham

Job Title: Home Manager Joined: 1994

Hello, my name is Ruth, and I am the Home Manager at Avocet Court, having joined the home in 1994.


I absolutely adore my job because every day is different, and I truly enjoy spending time with our residents, as well as their families and friends when they visit our home. As an experienced Home Manager, I fully understand how challenging the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.


I am passionate about ensuring our residents are safe and enabled to lead fully enriched lives while consistently receiving outstanding care. This is a responsibility I take very seriously, and as a team, it is imperative that this standard is delivered every single day.


Our team here at Avocet Court is dedicated to ensuring that all residents are treated with dignity, respect, and compassion, enabling them to enjoy life while we create happy and meaningful memories together.


My door is always open, I am here to support you in any way I can, and I look forward to welcoming you to Avocet Court very soon!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avocet Court Care Home to verify any information. View our terms and conditions. Avocet Court Care Home has an Enhanced Service - more info.