Very welcoming and staff are only to help with anything. Nothing is to much trouble. Curtious, caring polite and kind. Its a pleasure and a relief to know that my husband is in such good hands.
28 January 2026
The care I receive is excellent. I am well looked after. I enjoy my time here and join in
with the activities. I enjoy the company of other residents. The food is good and I can choose an alternative if I am not keen on what is on offer. The carers are lovely and really looked after me. I
especially enjoy playing bingo and listening to the singers who visit us. I am happy here and I am glad to call her my home.
20 January 2026
My mum, Vera, was brought to you on the 2nd January, I can't thank you all enough for all your amazing care and support so far the staff are all so helpful, and nothing is too much trouble. My mum seems to be very settled and happy with her surroundings.
20 January 2026
My mum has been looked after very well, she has been fed well, and there has been plenty of fluids.
She has been treated very well and the place is very clean and tidy.
The carers, staff and management are all very nice. The cleanliness of the home has been ok but needs a little more attention.
30 December 2025
Great care home
Really happy with the level of care
I Would def recommend especially after trying so many other homes this has been by far the best
Chelsea one of the members of staff was amazing and a real asset
The level of care is outstanding
There professionalism, responsiveness, and
genuine commitment to there clients truely sets them apart.
The staff really go above and beyond
I highly recommend them to any one looking for a reliable, trustworthy and top tier care team
Really really happy
Thanks to all
01 November 2025
My mother in law is a resident of Avocet Court Care Home and is very happy with her carers and the care she receives. During my weekly visits I have seen a big improvement in my mother in laws general happiness. She has been takin part in the entertainment activities which she has really enjoyed
the social side of this interaction with staff and fellow residents.
The management are very good at making sure everyone is aware of the activities being organised and making sure that family members are welcome at all times.
Overall both my wife and I are very happy with everything that the home provides and the support given to us as family members of our loved ones in the care home
31 October 2025
This home is amazing very caring staff, my father passed away 2 years ago, the staff were amazing who looked after him for 6 yrs till he passed, my mother is now in avocet and so happy, she was so withdrawn after Covid, but now she is smiling and joining all the activities that avocet arrange for
all the residents, office staff and everyone are so friendly and caring
30 October 2025
I can't thank the lovely staff enough for the consistent care they gave my mum.
She had an awful fall in London and was in a London hospital for 3 weeks. Then transfered to Advocet court for rehabilitation.
From the time she arrived. The staff were wonderful.
It really is a home from home.
The
place has such a happy atmosphere with people that treated my mum with the upmost respect and dignity.
It was such a relief knowing she was being looked after by such caring upbeat people.
The food always looked delicious and there was always some kind of entertainment going on.
It was a weight lifted from my shoulders knowing I didn't have to worry about her.
She came on leaps and bounds with physio and has now returned home with carers going in twice a day.
I was quite sad she had to leave as it was such a joyous place to be.
I could not have asked for better care for mum.
08 October 2025
My dad has stayed at two other care homes in Suffolk that were more show homes than care homes. I found at Avocet Kayleigh and all the staff were so helpful, most caring and friendly. It cannot be an easy job at times, but nothing was too much trouble. I would say the care was outstanding. All the
residents looked happy, well cared for and relaxed. There was no smell, and everything was very clean although some walls could of done with a paint! But it all made most homely. A pity was full and I couldn't get a permanent place for my dad but highly recommend if you can.
08 October 2025
Slightly dated room but excellent care, which was the most important aspect of my mother's stay after a spell in hospital before going home.
The carers were very attentive, the food appetising and it was generally much better than the private care home we had used previously.
Thank you for all
you did for my mother while she was with you.
23 September 2025
Very pleased so far, Mum seems to like it here and the staff have been very nice and friendly.
15 September 2025
Mum has settled in really well; she enjoys the company of other residents and care staff. We are kept informed as to her health updates and any problems as they arise. We receive regular emails with info as to what is happening in Harlech House and invites to events. She is happy, and that's what
matters.
19 August 2025
Mum settled in well, all staff were helpful, professional and caring. She was well looked after and happy. The place was clean, the food was good, and nothing was too much trouble. We felt welcome and included in Mum's care.
15 August 2025
It was a great comfort to know my Dad was being cared for so well as he recovered.
15 August 2025
It has been a big change for my Aunt, but shes always happy when we visit and the staff made such a lovely effort on her birthday!
The staff are caring and always there if we have any questions that need answering
30 July 2025
The staff are the real stars here. They were so kind and caring and always happy and upbeat. I couldn't fault the care. The kitchen were always happy to work around the menu to cater for mums likes and dislikes.
21 July 2025
Staff work hard and very kind.
27 May 2025
My mother in law went to Avocet Court for assessment following a spell in hospital. The staff were friendly, helpful and caring. She was well cared for and treated with dignity. The facilities were very good and helped her transition from hospital to her current care home.
19 May 2025
When my husband was referred for rehabilitation did not know what to expect but can happily say need not have worried. He received excellent care and was kept informed. All staff were lovely and it really put my mind at rest that he was getting the best care and treated with dignity. The setting is
lovely and the overall experience was positive.
Thank you from us both.
13 May 2025
Both receptionists are very friendly and informative. Refreshments available, drink in or takeaway cups for hot drinks. A nice place to sit. Mum in for rehabilitation following a hospital discharge. All staff very welcoming in the house. Good care taken with mum, her every need catered for
willingly. Mum settled very quickly and is enjoying watching the wildlife out of her window. No negative comments.
Latest Reviews for Avocet Court Care Home
02 February 2026
Very welcoming and staff are only to help with anything. Nothing is to much trouble. Curtious, caring polite and kind. Its a pleasure and a relief to know that my husband is in such good hands.
28 January 2026
The care I receive is excellent. I am well looked after. I enjoy my time here and join in
with the activities. I enjoy the company of other residents. The food is good and I can choose an alternative if I am not keen on what is on offer. The carers are lovely and really looked after me. I
especially enjoy playing bingo and listening to the singers who visit us. I am happy here and I am glad to call her my home.
20 January 2026
My mum, Vera, was brought to you on the 2nd January, I can't thank you all enough for all your amazing care and support so far the staff are all so helpful, and nothing is too much trouble. My mum seems to be very settled and happy with her surroundings.
20 January 2026
My mum has been looked after very well, she has been fed well, and there has been plenty of fluids.
She has been treated very well and the place is very clean and tidy.
The carers, staff and management are all very nice. The cleanliness of the home has been ok but needs a little more attention.
30 December 2025
Great care home
Really happy with the level of care
I Would def recommend especially after trying so many other homes this has been by far the best
Chelsea one of the members of staff was amazing and a real asset
The level of care is outstanding
There professionalism, responsiveness, and
genuine commitment to there clients truely sets them apart.
The staff really go above and beyond
I highly recommend them to any one looking for a reliable, trustworthy and top tier care team
Really really happy
Thanks to all
01 November 2025
My mother in law is a resident of Avocet Court Care Home and is very happy with her carers and the care she receives. During my weekly visits I have seen a big improvement in my mother in laws general happiness. She has been takin part in the entertainment activities which she has really enjoyed
the social side of this interaction with staff and fellow residents.
The management are very good at making sure everyone is aware of the activities being organised and making sure that family members are welcome at all times.
Overall both my wife and I are very happy with everything that the home provides and the support given to us as family members of our loved ones in the care home
31 October 2025
This home is amazing very caring staff, my father passed away 2 years ago, the staff were amazing who looked after him for 6 yrs till he passed, my mother is now in avocet and so happy, she was so withdrawn after Covid, but now she is smiling and joining all the activities that avocet arrange for
all the residents, office staff and everyone are so friendly and caring
30 October 2025
I can't thank the lovely staff enough for the consistent care they gave my mum.
She had an awful fall in London and was in a London hospital for 3 weeks. Then transfered to Advocet court for rehabilitation.
From the time she arrived. The staff were wonderful.
It really is a home from home.
The
place has such a happy atmosphere with people that treated my mum with the upmost respect and dignity.
It was such a relief knowing she was being looked after by such caring upbeat people.
The food always looked delicious and there was always some kind of entertainment going on.
It was a weight lifted from my shoulders knowing I didn't have to worry about her.
She came on leaps and bounds with physio and has now returned home with carers going in twice a day.
I was quite sad she had to leave as it was such a joyous place to be.
I could not have asked for better care for mum.
08 October 2025
My dad has stayed at two other care homes in Suffolk that were more show homes than care homes. I found at Avocet Kayleigh and all the staff were so helpful, most caring and friendly. It cannot be an easy job at times, but nothing was too much trouble. I would say the care was outstanding. All the
residents looked happy, well cared for and relaxed. There was no smell, and everything was very clean although some walls could of done with a paint! But it all made most homely. A pity was full and I couldn't get a permanent place for my dad but highly recommend if you can.
08 October 2025
Slightly dated room but excellent care, which was the most important aspect of my mother's stay after a spell in hospital before going home.
The carers were very attentive, the food appetising and it was generally much better than the private care home we had used previously.
Thank you for all
you did for my mother while she was with you.
23 September 2025
Very pleased so far, Mum seems to like it here and the staff have been very nice and friendly.
15 September 2025
Mum has settled in really well; she enjoys the company of other residents and care staff. We are kept informed as to her health updates and any problems as they arise. We receive regular emails with info as to what is happening in Harlech House and invites to events. She is happy, and that's what
matters.
19 August 2025
Mum settled in well, all staff were helpful, professional and caring. She was well looked after and happy. The place was clean, the food was good, and nothing was too much trouble. We felt welcome and included in Mum's care.
15 August 2025
It was a great comfort to know my Dad was being cared for so well as he recovered.
15 August 2025
It has been a big change for my Aunt, but shes always happy when we visit and the staff made such a lovely effort on her birthday!
The staff are caring and always there if we have any questions that need answering
30 July 2025
The staff are the real stars here. They were so kind and caring and always happy and upbeat. I couldn't fault the care. The kitchen were always happy to work around the menu to cater for mums likes and dislikes.
21 July 2025
Staff work hard and very kind.
27 May 2025
My mother in law went to Avocet Court for assessment following a spell in hospital. The staff were friendly, helpful and caring. She was well cared for and treated with dignity. The facilities were very good and helped her transition from hospital to her current care home.
19 May 2025
When my husband was referred for rehabilitation did not know what to expect but can happily say need not have worried. He received excellent care and was kept informed. All staff were lovely and it really put my mind at rest that he was getting the best care and treated with dignity. The setting is
lovely and the overall experience was positive.
Thank you from us both.
13 May 2025
Both receptionists are very friendly and informative. Refreshments available, drink in or takeaway cups for hot drinks. A nice place to sit. Mum in for rehabilitation following a hospital discharge. All staff very welcoming in the house. Good care taken with mum, her every need catered for
willingly. Mum settled very quickly and is enjoying watching the wildlife out of her window. No negative comments.