Avocet Court Care Home

Monmouth Close, Ipswich IP2 8RS
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9.7 171 Reviews
  • Avocet Court Care Home, Ipswich
Avocet Court, located in Ipswich, offers outstanding person-centred residential care, dementia care, nursing care, and short-term respite stays.

The home features four bespoke, ground-floor care communities, each with its own tranquil and private quiet lounge to share meaningful moments together with family and friends.

These smaller communities help residents feel safe and comfortable in familiar surroundings; while ensuring they have 24/7 access to the support they need.

Bedrooms are equipped with a resident interaction nurse-call system, and the home’s dining rooms provide nutritious, home-cooked meals and a choice of dishes from seasonal menus developed by the home's chef teams.

Each community also has an Activities Lounge, giving residents the freedom to take part in a rich, resident-led Lifestyles programmes, while also offering the option to enjoy home events and celebrations.

Avocet Court also benefits from a welcoming café, patio terraces, and beautifully landscaped gardens, which are frequently praised by residents and visitors alike.

The home's nursing and care teams are highly trained and professionally developed to deliver exceptional, bespoke care to everyone who calls Avocet Court their home.
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Care Provided by Avocet Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 153 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250

Weekly care fees Avocet Court are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,250 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.

These prices are only a guideline, please contact Avocet Court Care Home to find out the exact price for your requirements.

Contact Avocet Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avocet Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ruth Garnham (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1993
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (115)
  • Single Rooms with Ensuite Wet Room (24)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Please feel free to visit Avocet Court at any time - the door is always open!


    Visitors more than welcome to come along to the Lifestyles Programme of activities at Avocet Court and join loved ones as they participate too.

Parking

  • Standard and Disabled car parking spaces are available at the front of the home.

Avocet Court Care Home Reviews (171)

9.7

Avocet Court Care Home has a Review Score of 9.7 (9.729) out of 10, based on 57 reviews in the last 2 years.
Over all time Avocet Court Care Home has 171 reviews.

Overall Experience
  • 125
  • 38
  • 4
  • 3
  • 1
Date Published
  • 171
  • 15
  • 34
  • 57
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Reviewer Connection to Avocet Court Care Home
  • 49
  • 33
  • 24
  • 16
  • 7
  • 6
  • 6
  • 5
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 171, showing 41-60
Review from S B (Sister of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother tells me he was well treated at Acovert and he got on really well with the carers who were very caring. He sends them a very big thank you for their care. As his carer and next of kin living 4 1/2 hours drive away I found communication was sometimes difficult and was not always kept in the
link, without me calling regularly. The major issue not being able to talk to my brother when his phone was not charged. Having said that the carers when contacted were always respectful and very caring of my brother which is the main thing. Thank you all.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to leave us feedback and glad you were happy with the care your brother received. We will share your positive feedback with our team.
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Review from L B (Daughter of Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At first, Mum was very scared about coming here because she had never experienced this situation before, by the time it was time for her to move on she would quite happily have kept here longer. The staff had been very kind to her and she felt at home with them. Through no fault of the staff as they
were so busy there was sometimes a bit of a delay answering the call button but on the whole, everything was good.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for the lovely review, we will pass it on to our team.
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Review from Marianne H (Wife of Resident) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased with the care that my husband has received during the year that he has lived in Powys House. He has been treated at all times with kindness, dignity and respect. All the staff have been warm and helpful to me and have given me time to speak to them when necessary. I have valued
especially that every time there has been a problem, such as falling out of bed, even if no physical damage has resulted, I have been told about this by a phone call. This has enabled me to relax and has given me peace of mind. Very best wishes, a resident's wife.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to leave us feedback and glad you were happy with the care your husband received. We will share your positive feedback with our team.
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Review from S D (Daughter of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My overall experience has been very good dealing with Mum's complex needs. Staff are friendly and helpful. There are various activities, catering for all different needs. The food is very good and constantly checking to make sure what can be improved.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for taking the time to do the review, it's lovely to read your positive comments and will pass them on to all our team.
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Review from C B (Niece of Resident) published on 16 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Birthday visit to my Aunt who is in respite and assessment.
I was impressed with the staff that we met who appeared to be attentive and caring.
A special mention to the man in the cafe who presented my Aunt with a birthday cake and made us feel very welcome. A lovely space to sit and chat and feel
‘normal’.
I was pleased to see her room was sunny and clean with its own en-suite.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for taking the time to do the review, it's lovely to read your positive comments and look forward to seeing you in the cafe again soon.
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Review from Terry A (Son-in-law of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find members of staff very helpful, happy and welcome to do most things asked for. Mother-in-law is settling in and becoming more active with staff and other residents.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for taking the time to do the review, it's lovely to read your positive comments. We will share the lovely comments with all the team.
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Review from M B (Daughter of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff work very hard, are helpful and friendly.
I can relax knowing my mother is well cared for.
Would recommend care home to anyone.
Lovely cafe to bring the residents.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for taking the time to do the review, it's lovely to read your positive comments. Look forward to seeing you again in the caf.
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Review from Geoff B (Son-in-law of Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care of my father-in-law is exemplary. His needs are met in full.
Reply from The Manager, General Manager at Avocet Court Care HomeWe appreciate your feedback and are glad you are happy with the care your father-in-law is receiving, he is a pleasure to care for. We will pass your positive feedback on to our team.
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Review from J C (Son of Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my dad moved here from another care home I so noticed the difference - staff are attentive and really care - keep me informed with regular progress reports and updates and my dad is improving and seems a lot happier. Couldn't ask for more! Thank you.
Reply from The Manager, General Manager at Avocet Court Care HomeWe appreciate your feedback and are glad you are happy with the care your loved one is receiving, he is a pleasure to care for. We will pass your positive feedback on to our team.
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Review from P M (Son of Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, helpful staff. My mother tells me she is well looked after and such a statement from her is a very high bar indeed.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to leave us feedback and glad your mother is happy with the care she is receiving. We will share your positive feedback with our team.
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Review from Craig C (Son of Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident in this care home for about the last six months. The care and patience of the team is amazing. I could not thank them enough really impressed.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your lovely feedback and are glad you are happy with the care your father is receiving. We will pass your positive feedback on to our team.
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Review from T C (Daughter of Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was transferred to Avocet after a brief stay in hospital, for an assessment of her care needs. The staff were super friendly to Mum and looked after her well, and after just 2 weeks Mum was able to be discharged home. I think it is fair to say that the room Mum had was more on the basic side,
but it did have a private toilet which was ideal for Mum. Mum enjoyed the meals and loved chatting with the various members of staff. Whilst Mum didn't want to join in with the activities, there was a regular programme of events that everyone was encouraged to join in. The cafe in the main entrance is lovely and welcoming, and the cake is delicious! All in all, I am very pleased with how Mum was treated over her relatively brief stay here.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to leave us a review, it was lovely to hear your positive comments which we will feed back to our team. You and mum are always welcome to pop in for coffee and cake anytime it would be lovely to see you.
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Review from Keith B (Son of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
He is coming up to a year in care. Both me and my partner are very happy with his care so thank you.
Reply from The Manager, General Manager at Avocet Court Care HomeWe appreciate your feedback and are glad you are happy with the care your loved one is receiving, he is a pleasure to care for. We will pass your positive feedback on to our team.
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Review from H C (Sister of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was such a relief when my relatives became temporary residents at Acovet Court. They were treated with great respect by all professionals involved with their stay.
Although they had difficulties settling this was not through want of trying and patience from the staff.
They were all most kind.
Phone calls were welcomed and reassuring. The range of activities available was amazing. Avocet certainly improved the quality of my relatives' lives.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for the lovely review, your relatives have been a pleasure to care for. Feel free to come and visit us anytime, you and your family are always welcome
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Review from Susan L (Wife of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was previously in another care home and became increasingly distressed at being kept in his room each and every day. Since moving to Avocet Court he has become much calmer and enjoys mixing with other residents in the day room. In his previous home, he didn't eat, but by the second day at
Avocet, he was eating half of all his meals and is much happier now.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for taking the time to do the review. Our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised and will share the lovely comments with all the team.
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Review from L E (Daughter of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been taken care of with professional and kindness and alwats treated with respect and dignity. She has been made to feel welcome and comfortable and says that nothing is too much trouble for the staff. We, as a family, have been impressed with the care and attention Mum has received. Our peace
of mind that she has been in a safe and secure environment means more than we can express. Thank you to everyone who helped Mum feel at home and us welcome at all times.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for taking the time to leave us a lovely review, we really appreciate your positive feedback and glad that Mum has settled in. We will pass your thanks on to our team.
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Review from Michael S (Son of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care my mother received at Avocet Court. The staff were caring and supportive, up until her death in late January 2024.
Thank you so much.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you for your lovely review, it was a pleasure to care for your mother. We will pass the positive comments on to the team.
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Review from Doreen S (Respite Resident) published on 19 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am in here temporarily but if I needed a permanent care home I would not improve on Avocet Court Care Home. The manager is perfection, the staff are wonderful, so caring, nothing is too much trouble. The food is excellent, very well cooked and a great selection. The facilities are great and as for
Christmas preparations, superb. My family visitors are amazed at what everyone does for us.
Thank you to the manager to everyone else for a lovely stay.
Reply from The Manager at Avocet Court Care HomeThank you so much for the lovely review, you have been a pleasure to care for. Feel free to come and visit us anytime, you and your family are always welcome.
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Review from C G (Son of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and professional.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for taking the time to do the review, we will share the lovely comments with all the team.
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Review from A C (Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really love living here.
Reply from The Manager, General Manager at Avocet Court Care HomeThank you so much for taking the time to do the review, we will share the lovely comments with all the team.
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Current Review Score: 9.7 (9.729)

Overview of Review Score

The Review Score of 9.7 (9.729) out of 10 for Avocet Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 57 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 56 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.729 for Avocet Court Care Home is calculated as follows: ( (508 Excellents x 5) + (134 Goods x 4) + (23 Satisfactorys x 3) ) ÷ 665 Ratings = 4.729
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avocet Court Care Home is based on 56 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 153 registered maximum number of service users is 30.6, which has been reached with 56 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (1)

Ruth

Ruth Garnham

Job Title: Home Manager Joined: 1994

Hello, my name is Ruth, and I am the Home Manager at Avocet Court, having joined the home in 1994.


I absolutely adore my job because every day is different, and I truly enjoy spending time with our residents, as well as their families and friends when they visit our home. As an experienced Home Manager, I fully understand how challenging the transition into new surroundings can be. My highly qualified team and I are committed to fully supporting you and your family throughout this journey and always.


I am passionate about ensuring our residents are safe and enabled to lead fully enriched lives while consistently receiving outstanding care. This is a responsibility I take very seriously, and as a team, it is imperative that this standard is delivered every single day.


Our team here at Avocet Court is dedicated to ensuring that all residents are treated with dignity, respect, and compassion, enabling them to enjoy life while we create happy and meaningful memories together.


My door is always open, I am here to support you in any way I can, and I look forward to welcoming you to Avocet Court very soon!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avocet Court Care Home to verify any information. View our terms and conditions. Avocet Court Care Home has an Enhanced Service - more info.