Amberley Hall Care Home

55 Baldock Drive, King's Lynn PE30 3DQ
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9.4 149 Reviews
  • Amberley Hall Care Home, King's Lynn
Amberley Hall is an award-winning, purpose-built care home in King's Lynn. Their expert nursing and care teams are highly trained, professionally developed and valued so they can provide the exceptional, compassionate elderly care that families expect.

The home is tastefully decorated throughout to create a warm and homely environment for residents, while the care team provide the highest standard of person centred care possible. and is easily accessible by public transport. Car parking is available at both the front and rear of the building.

Call in and meet the team today!
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 106 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300

These prices are only a guideline, please contact Amberley Hall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jude Shibu (Support Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014
  • Number of floors: 2

Room Information

  • Single Rooms (106)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (45)

Visiting

  • The home does not have set visiting hours.

Parking

  • Car parking is available on site, both to the front and the rear of the building

Amberley Hall Care Home Reviews (149)

9.4

Amberley Hall Care Home has a Review Score of 9.4 (9.427) out of 10, based on 39 reviews in the last 2 years.
Over all time Amberley Hall Care Home has 149 reviews.

Overall Experience
  • 98
  • 41
  • 7
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Date Published
  • 149
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Reviewer Connection to Amberley Hall Care Home
  • 41
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  • 5
  • 4
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  • 2
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  • 1
  • 1
  • 1
  • 1
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Total of 149, showing 1-20
Review from Sonya P (Relative of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One member of staff is very helpful and polite.
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Review from Eileen H (Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not have asked for any better care and support from the staff and carers. A few hiccups with regard to kitchen staff, i.e. ran out of main tea meals and deserts, realise there are a lot of people here, but it's a shame these things happened.
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Review from N B (Respite Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If I were to come to care home I wouldn't hesitate to come to Amberley Hall, the staff are friendly and helpful.
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Review from J E (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother who is 97 has been at Amberley Hall for 2 years and 4 months. On admission she was very frail and underweight and had lost interest in life. With the home's excellent care Mum is now 2 stone heavier, bright and full of life. The home let us use the farmhouse kitchen and garden to host my sister's
70th birthday tea for a few hours so Mum could be there and she enjoyed it so much. All the staff at Amberley Hall are caring and interested in the residents, I can't thank them enough.
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Review from R R (Son of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention my Dad received has contributed to his health improving following a stroke. This has occurred within a few months at Amberley Hall.
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Review from Eileen H (Respite Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I do not think anyone wants to fall over, but because I did, I was pleased I had somewhere to go where I could receive the required help and experience that I required.
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Review from John M (Husband of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very pleasant place to stay. Lovely staff, very friendly and helpful. Lots of activities to get involved with. The other residents were very friendly. My wife was there for intensive physiotherapy to get her more mobile. My wife and I both feel that she wasn't receiving enough physiotherapy. Other
than that everything was OK.
Reply from Jude shibu, Support Manager at Amberley Hall Care Home

Thank you for taking the time to leave us a review. It was a pleasure having your wife stay with us, and we hope to see you again soon at one of our events. I will be passing on your kind words regarding the staff, activities and residents. I will also pass on your comments regarding physiotherapy to our NHS partners who were responsible for providing this for your wife. If you would like to discuss it further then please let me know and I will arrange a meeting with the Reablement Team. from the Hospital.

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Review from Jo R (Stepdaughter of Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff team provide excellent care and attention to residents. They provide care that's tailored to the residents individual needs; for example my step mum likes ice cream with her pudding and it's provided and another resident likes cheese and biscuits and they're provided for her. They provide
emotional support.
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Review from A G (Son of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident since November 2024. Over this period she has been supported and treated with dignity and care.
She actively participates in the activities on offer and enjoys the interactive support from the tea and with other residents. As a family we are made to feel very welcome by all,
every team is excellent.
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Review from Sue N (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for looking after my mother so well over the last couple of weeks. Everyone has been so friendly and looked after my mother so well. Thank you so much.
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Review from B S (Brother of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff seem very freidnly and caring with good communication with relatives and residents. Pleasant experience coming here.
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Review from J W (Respite Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My rehab time spent in Amberley Hall Care Home was pleasant and helpful.
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Review from G T (Son of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care, respect and professionalism. Staff very pleasant and friendly, nice to have a laugh with. Very pleased with the way they treated my mother.
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Review from Irene M (Daughter-in-law of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visiting my mother-in-law with my sister-in-law on this day we found my mother-in-law sat in the communal area with several staff and other residents. She had had a shower and her hair washed (which can be very difficult for staff) she was in a very happy mood, lauging and talking with us both. Saying
that the staff ar very good, telling them each that they were her best girl or boy. She was actually laughing so much at times that she had tears rolling down her face. This is very good for us as a family to know that she is now much more settled than she was before she would be shouting at us and constantly asking to go home. The area and her bedroom were very clean and there were no unpleasant smells. The staff all interacted with my mother-in-law. The nurse in charge also keep us informed of anything which they feel is important.
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Review from A M (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent several weeks here in Jan/Feb 2025. Since coming home she has improved more than we expected. I'm looking for respite for her while I go on holiday and am really pleased she will be able to come back to Amberley Hall.
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Review from M W (Son of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff take great care and provide a high level of care.
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Review from Lesley G (Wife of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been well cared for and found staff to be very kind and considerate.
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Review from Jane B (Wife of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff could not be more friendly. The place is spotless I could not wish for a better place like home from home. Love this place and the staff.
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Review from K D (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
In for rehab, one staff member extremely good. Resident not included in events at Amberley Hall we were told event were for residents only. Staff not all aware of needs ie shown menu but sight-impaired! Room not clean toilet smelt until we requested the extractor was turned back on. Rehab not regular
and resident not encouraged to help in dressing and washing. Had to request he was showered. Staff were pleasant on the whole but resident did not receive rehab and was less able than when we arrived. Therapy staff seemed to loose interest when he could not return home and was waiting to move to another home.
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Review from R M (Son of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
When my father was flooded out of his bungalow following a water leak, Amberley took him in at very short notice and he ended up staying two weeks. While he has his problems at the home it was a safe, secure and comfortable environment and I am very grateful for the service offered.
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Current Review Score: 9.4 (9.427)

Overview of Review Score

The Review Score of 9.4 (9.427) out of 10 for Amberley Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.427 for Amberley Hall Care Home is calculated as follows: ( (282 Excellents x 5) + (108 Goods x 4) + (46 Satisfactorys x 3) + (12 Poors x 2) + (6 Very Poors x 1) ) ÷ 454 Ratings = 4.427
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Amberley Hall Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2023

Overall Inadequate

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (6)

Jude

Jude Shibu

Job Title: Home Manager Joined: 2024

Jude joined Athena Care Homes last year and brings over 25 years of experience in care.


Jude started her career as a nurse and has been a Home Manager for over 15 years.


Jude is passionate about delivering exceptional care to all residents at Amberley Hall.

Mari

Mari Mourao

Job Title: Customer Relationship Manager Joined: 2024

My name is Mari, and I joined Athena Care Homes in February 2024. I bring over 14 years of experience in the care sector, with a deep passion for supporting families through the important journey of finding the right care home for their loved ones. I work across our two King’s Lynn homes – Amberley Hall and Goodwins Hall – and I’m committed to offering guidance, reassurance, and a warm welcome every step of the way.

Eduardo

Eduardo Suanez

Job Title: Head Chef Joined: 2020

My name is Eduardo, and I have over 12 years of experience as a chef. I’ve proudly been part of the Amberley Hall Care Home team for the past 5 years. I’m passionate about making a positive difference in the lives of our residents, food has the power to bring joy, comfort, and connection. If I can brighten someone’s day with a delicious meal or a favourite treat, then I’ve achieved what I set out to do.

Juliet

Juliet Gilbert

Job Title: Head of Housekeeping Joined: 2014

Juliet joined Amberley Hall in 2014 as part of the auxiliary team and has worked her way up to become our Head of Housekeeping. With years of experience both in her current role and in previous positions, Juliet brings expertise, dedication, and a true passion for maintaining a clean, safe, and welcoming environment for our residents. Her attention to detail, caring nature, and strong people skills make a real difference every day in the lives of those we support.

Helen

Helen Hendry

Job Title: Business Administrator Joined: 2014

I’m Helen Hendry the Business Administrator at Amberley Hall and I've been working here for over 11 years
I’m very Passionate about what I do and like to make a difference to the Residents and also their Families.

Robert

Robert Brown

Job Title: Gardner Maintenance Joined: 2009

Bob first joined Amberley Hall on a college work experience placement in gardening and quickly became a valued part of the team. In 2009, he joined us permanently as part of the housekeeping team, and in 2013, he stepped into his current role as our Gardener & Maintenance. Known and appreciated by everyone, Bob is always happy to lend a hand. His hard work, dedication, and pride in keeping our grounds and facilities looking their best truly shine through in everything he does.

Frequently Asked Questions about Amberley Hall Care Home

What types of Care is Amberley Hall Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Amberley Hall Care Home have?

There are 106 Single Rooms.

What are the Facilities & Services at Amberley Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Amberley Hall Care Home to the centre of King's Lynn?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Amberley Hall Care Home to verify any information. View our terms and conditions. Amberley Hall Care Home has an Enhanced Service - more info.